Today I spoke to Saha I've spoken to him on a few occasions he has always been very help and polite very professional and gose beyond the call of duty to help me with my enquiries his very understa... Ver mais
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Leia as opiniões dos outros
The lady i spoke to was very friendly, polite and understanding and resolved my query very quickly and made it stress free putting my anxiety at ease. I recommend this company to anyone. The customer... Ver mais
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The sofas are really comfortable. The delivery drivers put it all together for me,then asked if I was satisfied? Well manners young men. Paying weekly really does make a difference. I would recommend... Ver mais
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Great service from Snap. Needed a new sofa for a while and wouldn’t have been able to acquire one without their assistance. Regular reminders of when the direct debit will be coming out, great custome... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Financing from Snap helps merchants help their customers. Empower your customers today with finance from Snap Finance. Join now.
Informações de contacto
4,5
Excelente
1 mil opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 96% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Really easy to get this finance
Really easy to get this finance . No issues at all . 100% satisfied
9 de setembro de 2026
Opinião espontânea
Resposta da Snap Finance UK
Hi Michelle, Thank you for taking the time to share your feedback. We're so pleased to hear that arranging your finance was quick and straightforward, and that you experienced no issues throughout the process. Knowing you're 100% satisfied means a great deal to us. Thank you for choosing Snap Finance, and we appreciate your support! ⭐⭐⭐⭐⭐
They let me know straight away that i…
They let me know straight away that i had been accepted for the finance of my suite. Very pleased with the service.
28 de setembro de 2026
Opinião espontânea
Resposta da Snap Finance UK
Hi Lorraine, Thank you for taking the time to share your feedback. We're so pleased to hear that you were informed of your finance approval quickly and that the process for arranging finance for your suite was straightforward. Providing a fast and efficient service is something we strive for, so it's wonderful to know we met your expectations. Thank you for choosing Snap Finance, and we hope you enjoy your new suite!
Horrible company to deal with paid…
Horrible company to deal with paid every month without fail paid my 2nd last payment early so that ment the next payment still came out meaning that was the last payment paid may i add so on the app and on my bank it was all paid in full i cancelled DD on my bank and now there calling me saying ow them money etc etc when it clearly states in black and white its payed !
8 de outubro de 2026
Opinião espontânea
Resposta da Snap Finance UK
Hi Lee, Thank you for taking the time to share your experience. We're very sorry to hear about the confusion and frustration this situation has caused, especially after you have made your payments on time and believed your account had been settled in full.
We understand how concerning it must be to receive contact regarding an outstanding balance when both your banking records and app appeared to show that your agreement was fully paid. This is not the experience we want for our customers.
We will investigate your account thoroughly to understand what has happened and clarify any discrepancies. A member of our team will be in touch directly to review the details with you and work towards a satisfactory resolution.
Thank you for bringing this matter to our attention, and we appreciate the opportunity to put things right. Regards, Snap Finance
easy to apply and easy to use app and a…
easy to apply and easy to use app and a wide choice of shops you can use the funds in nearly all positive the only thing that could be better if there was an option to pay over 12 months instead of the 24 other than that snap finance is a great company to spread the cost with
1 de outubro de 2026
Opinião espontânea
Resposta da Snap Finance UK
Hi Gavin, Thank you for taking the time to share your feedback and for your 5-star review. We're so pleased to hear that you found the application process straightforward, the app easy to use, and that you appreciate the wide range of retailers available through Snap Finance.
We also appreciate your suggestion regarding shorter repayment terms. Customer feedback like yours is invaluable and helps us continue to improve our products and services.
If your circumstances allow, you can make additional payments towards your loan at any time to reduce your balance and pay it off sooner. If you'd like to discuss the options available, our friendly team would be happy to help on 03300 109 381.
Thank you for choosing Snap Finance. We're grateful for your recommendation and look forward to supporting you again in the future.
Easy to use and fast reply and quick…
Easy to use and fast reply and quick delivery of cash for products
1 de outubro de 2026
Opinião espontânea
Resposta da Snap Finance UK
Hi Wendy, Thank you for your fantastic 5-star review! We're pleased to hear that you found the application process easy to use and received a quick response. It's great to know that your finance application was approved promptly, helping you get the products you wanted without delay. We appreciate you taking the time to share your experience and thank you for choosing us. Enjoy your purchase! ⭐😊
Wonderful company
Wonderful company!
All agents I have spoken to have been extremely kind and helpful with my situation. Special mention to a lady called Tina I believe that’s her name but she was very understanding!
Would highly recommend this company
12 de outubro de 2026
Opinião espontânea
Resposta da Snap Finance UK
Hi Holly, thank you for taking the time to share such wonderful feedback. It's lovely to hear that the agents you've spoken with have been kind, helpful, and supportive throughout your situation. We'll be sure to pass on your special mention to Tina, who will be pleased to know her understanding and care made such a positive difference. Thank you for recommending us, and we truly appreciate your support. Regards, Snap Finance 💙
rida was amazing put my mind at ease…
rida was amazing put my mind at ease and made me feel better her customer survise was 2nd to no
14 de outubro de 2026
Opinião espontânea
Resposta da Snap Finance UK
Hi Jaycee, thank you for taking the time to leave such a wonderful review. We're thrilled to hear that Rida was able to put your mind at ease and provide such exceptional customer service. It's fantastic to know she made you feel supported throughout your experience. We'll be sure to share your kind words with her, as recognition like this means a great deal.
Thank you for choosing us, and we look forward to supporting you again in the future. Regards, Snap Finance ⭐️
I am so pleased with how you help me…
I am so pleased with how you help me with my order I would like also say you doing a good job and thankyou so much
7 de outubro de 2026
Opinião espontânea
Resposta da Snap Finance UK
Good morning, thank you for taking the time to share your feedback. We're so pleased to hear that you were happy with the support you received with your order. It's wonderful to know our team was able to help, and your kind words mean a great deal to us. Thank you for your trust and support, and for recognising the hard work of our team. We truly appreciate it and look forward to assisting you again in the future. Regards, Snap Finance
Heartless
We made sure our payments were made every month, never missed single one.
A few weeks ago my family and I suffered a tragic fire at our home, took everything we owned, we had the clothes we were left standing in, contacted snap finance who basically told me, we don't care you are homeless and your home is now a pile of ash, we will hold your account for 30 days but it will go into arrears, that's not putting the account on hold is it? They showed no compassion or empathy all they are interested in is their money, disgraceful
Update after reply
Yes I have been in touch with customer services and no, no resolution was reached, so now snap finance are liars too
13 de outubro de 2026
Opinião espontânea
Resposta da Snap Finance UK
Hi Krystal, thank you for taking the time to share your experience with us. We were deeply saddened to learn about the devastating fire at your home and the incredibly difficult circumstances that you and your family have been facing during what must be an extremely challenging time.
I can see that a member of our Customer Service team, were in touch yesterday and that a resolution has now been agreed in support of your agreement. However, if there is anything further you would like to discuss, please do not hesitate to contact us on 03300 109 381. We are here to help. Kind regards, Snap Finance
Resposta da Snap Finance UK
Hi Linda, Thank you for taking the time to leave a 5-star review. We're so pleased to hear that your application was accepted and that your experience exceeded your expectations. We understand that receiving approval can come as a surprise, and we're glad we could help when you needed it.
Thank you for choosing Snap Finance. We truly appreciate your feedback and look forward to supporting you again in the future. 😊
Excellent easy to talk to and answered…
Excellent easy to talk to and answered my query and more.Very friendly and efficent
12 de outubro de 2026
Opinião espontânea
Resposta da Snap Finance UK
Hi Joanna, Thank you for taking the time to leave such a lovely review. We're so pleased to hear that your query was answered thoroughly and that you found our team easy to talk to. Providing friendly, efficient support is always our goal, so it's great to know your experience reflected that.
We really appreciate your feedback and your 5-star rating. Thank you for choosing Snap Finance! 😊
Love snap finance really understand…
Love snap finance really understand people who can’t afford to go straight out to pay for furniture electrics appliances really amazing firm
2 de novembro de 2025
Opinião espontânea
Resposta da Snap Finance UK
Good morning, Thank you for your wonderful feedback. We're so pleased to hear that Snap Finance has helped make furniture, electrical goods and appliances more accessible when paying upfront isn't always possible. Providing flexible solutions and understanding our customers' individual circumstances is at the heart of what we do.
We really appreciate you taking the time to share your experience and your kind words about our service. Thank you for choosing Snap Finance, and we look forward to supporting you again in the future. Regards, Snap Finance😊
I was so happy with the help for my…
I was so happy with the help for my dental treatment are very grateful of it was very quick and easy monthly payments stress free thank you very much.
9 de outubro de 2026
Opinião espontânea
Resposta da Snap Finance UK
Hi Gaynor, Thank you for your feedback and taking the time to share your experience. We're so pleased to hear that your dental treatment finance was quick and easy to arrange, and that the manageable monthly payments helped make the process stress-free. Providing straightforward support when it's needed most is important to us, so it's wonderful to know we could help. Thank you for your kind words and for choosing Snap Finance. We wish you all the best! Regards, Snap Finance😊
Very professional
The agent shah was very informative and highly professional ,Shah done what I asked him to do, very pleased with the outcome.
8 de outubro de 2026
Opinião espontânea
Resposta da Snap Finance UK
Hi Nigel, Thank you for taking the time to share your feedback. It's wonderful to hear that Shah provided such an informative and professional service. We're pleased that he was able to assist with your request efficiently and deliver the outcome you were looking for. I'll be sure to pass on your kind words to Shah, who will appreciate your recognition. Thank you for choosing Snap Finance, and we wish you all the best. Regards, Snap Finance
Amazing company
Shefa was easy to speak to and good at her job she helped me with my payment and was very quick, she provided a good service to me for their company!
7 de outubro de 2026
Opinião espontânea
Resposta da Snap Finance UK
Hi Jay, Thank you for taking the time to share your experience and for the fantastic 5-star review! It's wonderful to hear that Shefa provided such quick and effective support with your payment enquiry. We’re so pleased that you found her easy to talk to, professional, and helpful throughout the process. We'll be sure to pass on your kind words to her, as recognition like this means a great deal.
Thank you for choosing Snap Finance and for highlighting the excellent service you received from Shefa. We truly appreciate your feedback and look forward to supporting you again in the future. Snap Finance 💙
1 star is too much
1 star is too much
55 mins on hold
16 hours; text service still hasn't responded
Taken payment early even though i changed the payment date
Dont care; just say it is what it is
Charge daily too in interest
Can't pay early as they still take the original payment
Left me in a worse financial situation today and not even bothered to text or call back after I requested
Just because people use us as a 2nd resort for credit doesn't mean you can treat us like dirt
5 de outubro de 2026
Opinião espontânea
Resposta da Snap Finance UK
Hi Mark, thank you for providing your details. I can see you have spoken wth us earlier today and a satisfactory outcome was made to resolve the issues raised. Regards, Snap Finance
Hi Mark, Thank you for taking the time to share your feedback. We're very sorry to hear about your experience and appreciate how frustrating this situation must have been for you.
We sincerely apologise for the delays you encountered when trying to contact us, as well as the concerns you've raised regarding your payment date, account servicing, and the support you received. We understand how these issues could leave you feeling let down, particularly when you're looking for timely assistance and clear communication.
Your comments have been taken seriously, and we would like the opportunity to review the circumstances surrounding your account in more detail. We will request further details from you privately, so we investigate the matters you've raised and we will be back in touch with you. Regards, Snap Finance
Easy to get..but be very careful.
Easy to get... not so fun paying back. I paid my loan in full & cancel my DD.. didn't realise 1 payment wasn't made prior to cancellation & dealt with it within a week as soon as notified. Paid the loan months early but they've hit me with a missed payment on my credit file.. I'm livid... Update 11/10 still waiting on their email & solution 🙄
1 de outubro de 2026
Opinião espontânea
Resposta da Snap Finance UK
Hi Rachel, Thank you for sharing your feedback. We’re sorry to hear about your experience and can understand how frustrating this situation must feel, especially after paying your loan off early and taking action as soon as you became aware of the missed payment.
We appreciate you bringing this to our attention. We’ll review your account in full to better understand what has happened and will be in touch directly to discuss this with you. Regards, Snap Finance
Carnt believe how quick was to sort out…
Carnt believe how quick was to sort out an friendly staff
30 de setembro de 2026
Opinião espontânea
Resposta da Snap Finance UK
Hi Jackie, thank you for your kind review! We're so pleased to hear that the process was quick and that our friendly team made a positive impression. Providing fast, helpful service is exactly what we strive for, and it's wonderful to know we could deliver that for you. We truly appreciate your support and thank you for choosing Snap Finance! ⭐😊
Lovely lady I spoke to sorted all my…
Lovely lady I spoke to sorted all my arrears out for me and made my day thankyou snap finance you have made my day
28 de setembro de 2026
Opinião espontânea
Resposta da Snap Finance UK
Hi Caroline, thank you so much for your kind words. We're so pleased to hear that our team member was able to help resolve your arrears and make such a positive difference to your day. Your feedback means a lot to us, and we'll be sure to pass your lovely comments on. Thank you for choosing Snap Finance, and we wish you all the very best. 😊
The easy of getting finance was so good…
The easy of getting finance was so good and fast, I would 100% recommend snap finance.
28 de agosto de 2026
Opinião espontânea
Resposta da Snap Finance UK
Hi Diane, thank you for your fantastic 5-star review! ⭐
It's great to hear that you found the finance application process quick and straightforward. We work hard to make things as simple and efficient as possible for our customers, so your feedback means a lot to us. Thank you for your recommendation, and we appreciate you choosing Snap Finance. 😊
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