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Snap Finance UK Opiniões 

1475
•
TrustScore: 4.5 em 5

4,5

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Today I spoke to Saha I've spoken to him on a few occasions he has always been very help and polite very professional and gose beyond the call of duty to help me with my enquiries his very understa... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

The lady i spoke to was very friendly, polite and understanding and resolved my query very quickly and made it stress free putting my anxiety at ease. I recommend this company to anyone. The customer... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

The sofas are really comfortable. The delivery drivers put it all together for me,then asked if I was satisfied? Well manners young men. Paying weekly really does make a difference. I would recommend... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

We made sure our payments were made every month, never missed single one. A few weeks ago my family and I suffered a tragic fire at our home, took everything we owned, we had the clothes we were... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Instituição financeira

Escrito pela empresa

Financing from Snap helps merchants help their customers. Empower your customers today with finance from Snap Finance. Join now.


Informações de contacto

4,5

Excelente

TrustScore: 4.5 em 5

1 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 96% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,5

Todas as opiniões

(1475)

253 opiniões nos últimos 12 meses

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Classificada 4 em 5 estrelas

The loan was quick and no hassle but…

The loan was quick and no hassle but sadly I ran out time to use the loan.Also it wasn't easy to use the online shops

24 de outubro de 2025
Opinião espontânea
logótipo da Snap Finance UK

Resposta da Snap Finance UK

Hi Wendy, thank you for your review. We are pleased you found the process quick and easy and take your feedback onboard. Many thanks, Snap Finance.

Classificada 1 em 5 estrelas

Absolutely terrible

Absolutely terrible. Takes them ages to reply to you and even then they ignore what you ask. I asked for my payments to be lowered 3 times due to me splitting up with my partner but they took the full payment then tried to take it a second time a few days later. Everytime they have took a payment since I had tge loan they have tried to take a second payment days later. They have to be the worse ever loan company I have dealt with. Stay away go elsewhere as they are a nightmare

1 de abril de 2026
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Resposta da Snap Finance UK

Hi Karen, thank you for your review and I am sorry to hear that you are unhappy. We'd love the opportunity to put things right, so we will be in touch through TrustPilot to get some more information from you. Many thanks, Snap Finance.

Classificada 3 em 5 estrelas

I am trying to get a response following…

I am trying to get a response following multiple contact attempts. They tell me to text but no response. I filled in an affordability form, no response, then got asked to fill in the same form again. In the meantime receiving multiple contacts about making the payment!!

I have now got through and the lady I spoke to was very helpful. My issue has now been resolved

10 de abril de 2026
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Resposta da Snap Finance UK

Hi Mel, thank you for your review and I am sorry to hear that you are unhappy. We'd love the opportunity to put things right, so we will be in touch through TrustPilot to get some more information from you. Many thanks, Snap Finance.

Classificada 5 em 5 estrelas

They were easy to deal with .helpful…

They were easy to deal with .helpful when needed and my whole experience has been great

12 de abril de 2026
Opinião espontânea
logótipo da Snap Finance UK

Resposta da Snap Finance UK

Hi Susan, thank you for your 5* review. We are so pleased to hear that you are happy with our customer service. Many thanks, Snap Finance.

Classificada 5 em 5 estrelas

Great company

Great company, great communication, easy access to my account online.

10 de abril de 2026
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logótipo da Snap Finance UK

Resposta da Snap Finance UK

Hi Carol, thank you for your 5* review. We are so pleased to hear that you are happy with our service. Many thanks, Snap Finance.

Classificada 5 em 5 estrelas

Enquiry

I had an enquiry it was a delayed wait but that was ok. As I realised what the problem was. But got a reply today. It was efficient and effectively dealt with

9 de abril de 2026
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logótipo da Snap Finance UK

Resposta da Snap Finance UK

Hi Lesley, thank you for your 5* review. We are so pleased to hear that you are happy with our customer service. Many thanks, Snap Finance.

Classificada 5 em 5 estrelas

Snap finance

Absolutely brilliant company..
Helped me get my much needed disability scooter when no one else would highly recommend.
These guys deserve the credit the are brilliant can not thank them enough..

9 de abril de 2026
Opinião espontânea
logótipo da Snap Finance UK

Resposta da Snap Finance UK

Hi Zoe, thank you for your 5* review. We are so pleased to hear that you are happy with our service. Many thanks, Snap Finance.

Classificada 5 em 5 estrelas

Very Happy Customer

I have been a Snap Finance customer for several years, and I cannot praise them enough. They are very straightforward in their dealings, no shady small print, no taking extra direct debit payments, and the customer service team is brilliant. Why can't every company be like this? I really don't know. Well done, Snap Finance. Please don't change anything.

5 de abril de 2026
Opinião espontânea
logótipo da Snap Finance UK

Resposta da Snap Finance UK

Hi Catherine, thank you for your 5* review. We are so pleased to hear that you are happy with our customer service. Many thanks, Snap Finance.

Classificada 1 em 5 estrelas

I applied for snap finance to complete…

I applied for snap finance to complete an online course however I decided to not go through with it and pay upfront instead. Since making the initial application I have been absolutely bombarded with messages multiple times a day, sometimes at 9:30pm and now today on Good Friday. I understand they contact people to have them sign up but to send as many messages as they have sent me is borderline harassment. I’ve blocked multiple phone numbers but then received messages from different numbers. I was ignoring them hoping they would stop after a while but clearly they didn’t. I did reply to the message today to tell them to leave me alone and thankfully I haven’t had one since. So just a pre warning for anyone thinking of using this company, prepare to be tortured.

Update: 5 days after being asked to leave me alone, I am still being sent text messages and emails from this company!

3 de abril de 2026
Opinião espontânea
logótipo da Snap Finance UK

Resposta da Snap Finance UK

Hi Carla, thank you for your review and I am sorry to hear that you are unhappy. We'd love the opportunity to put things right, so we will be in touch through TrustPilot to get some more information from you. Many thanks, Snap Finance.

Classificada 1 em 5 estrelas

Extremely high onterest rates use as a…

Extremely high onterest rates use as a last resort@

3 de abril de 2026
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logótipo da Snap Finance UK

Resposta da Snap Finance UK

Hi Nigel, thank you for your review and I am sorry to hear that you are unhappy. We'd love the opportunity to put things right, so we will be in touch through TrustPilot to get some more information from you. Many thanks, Snap Finance.

Classificada 5 em 5 estrelas

Very good company

Very good company, informed of payment dates aswell as other dates if payment was on weekend or bank holidays. Really goid would recommend

1 de abril de 2026
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Resposta da Snap Finance UK

Hi Gwen, thank you for your 5* review. We are so pleased to hear that you are happy with our service. Many thanks, Snap Finance.

Classificada 1 em 5 estrelas

Would give a minus if I could

Would give a minus if I could. Very rude, ignorant company that fail to let you know either way. With customer service (the lack of) like this, take your custom elsewhere.

28 de março de 2026
Opinião espontânea
logótipo da Snap Finance UK

Resposta da Snap Finance UK

Hi Tracey, thank you for your review and I am sorry to hear that you are unhappy. We'd love the opportunity to put things right, so we will be in touch through TrustPilot to get some more information from you. Many thanks, Snap Finance.

Classificada 5 em 5 estrelas

The lady I spoke to was extremely…

The lady I spoke to was extremely helpful and resolved my issue within 5 mins. She promised to speak to the retailer and get back to me which she did, prime example of what great customer service is 10/10

30 de março de 2026
Opinião espontânea
logótipo da Snap Finance UK

Resposta da Snap Finance UK

Hi Jade, thank you for your 5* review. We are so pleased to hear that you are happy with our customer service. Many thanks, Snap Finance.

Classificada 3 em 5 estrelas

It was very difficult to find my…

It was very difficult to find my account online

26 de março de 2026
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logótipo da Snap Finance UK

Resposta da Snap Finance UK

Good Morning Ann, thank you for taking the time to leave a review. We appreciate any feedback that is given.

We strive to have consistent processes and communication in place for our customers. Although we do not currently have an online area where you can digitally manage your account, this is something we are looking to review and improve in the future.

In the meantime, you can contact us directly on 03300 109381 or email customer@snapfinance.co.uk, where a member of our team can assist you with any queries. Our office hours are open Monday to Friday between 8:30am and 5:30pm and Saturdays between 09:00am and 1:00pm.

Many Thanks, Snap Finance.

Classificada 5 em 5 estrelas

SNAP

Super easy simple process no problems !!

27 de março de 2025
Opinião espontânea
logótipo da Snap Finance UK

Resposta da Snap Finance UK

Hi Jim, thank you for your 5* review. We are so pleased to hear that you found the process easy. Many thanks, Snap Finance.

Classificada 5 em 5 estrelas

Easy and simple to use

Easy and simple to use, the company is super friendly too☺️ was recommended to use them & would definitely recommend to others

15 de janeiro de 2026
Opinião espontânea
logótipo da Snap Finance UK

Resposta da Snap Finance UK

Hi Morgan, thank you for your 5* review. We are so pleased to hear that you are happy and would recommend us to others. Many thanks, Snap Finance.

Classificada 5 em 5 estrelas

Helpful service

23 de fevereiro de 2026
Opinião espontânea
logótipo da Snap Finance UK

Resposta da Snap Finance UK

Hi Sam, thank you for your 5* review. We are so pleased to hear that you are happy with our customer service. Many thanks, Snap Finance.

Classificada 5 em 5 estrelas

Highly recommended

Highly recommended, finance was very easy to apply for, very fast response within minutes, we are now highly satisfied with our furniture and the competitive finance rate given by snap finance.

28 de fevereiro de 2026
Opinião espontânea
logótipo da Snap Finance UK

Resposta da Snap Finance UK

Hi David, thank you for your 5* review. We are so pleased to hear that you are happy and would recommend us to others. Many thanks, Snap Finance.

Classificada 5 em 5 estrelas

Second time I’ve used them

Second time I’ve used them. I found them really helpful and easy to use. You can set your own timeline and payments. What I found really useful was that no one pressured you to spend or use more than you wanted too. I was given choices on how much I wanted to borrow and time scale to pay back. I chose not to use all that I could off and was not once encouraged to use more. Fantastic service. Also send emails to tell me when the payments are coming out every month.

27 de março de 2026
Opinião espontânea
logótipo da Snap Finance UK

Resposta da Snap Finance UK

Hi Dawn, thank you for your 5* review. We are so pleased to hear that you are happy with our customer service. Many thanks, Snap Finance.

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