Sofa Assist Opiniões 

10/10 service, we thought our new sofa was going to have to be returned- but sofa assist came to the rescue- they also managed to fix our window in the process (an added bonus!) Couldn’t recommend enough. Thanks again!

Frank really knows his stuff, is efficient and a pleasure to deal with. He was happy to work with the delivery schedule set by the sofa supplier (even though the 2-hour slot was only given two days ahead). He was patient and uncomplaining when the delivery was late and took immediate responsibility and control as soon as it arrived. With skill, he and his equally adept colleague managed to manoeuvre my new sofa into my home - something that had already defeated two delivery teams. He came, assessed the situation and was able to find the best and least disruptive solution. Highly impressed and very happy! Recommend, recommend, recommend!

Frank and his partner (I think the name was Adrian) turned up promptly, even provided a link to track their arrival time to the minute. We live in a small house and despite our best efforts could not fit a sofa bed up the stairs - the guys removed our sash window professionally and quickly and expertly hoisted the sofa through the upstairs window before proceeding to move into our desired room, even screwing the legs in. Immense service at a fair price, worth every penny. Thanks.

Frank and his son were absolutely amazing. We had a lot of trouble with the retailer we bought our sofa from who had insisted it would fit through our hallway but it didn't, so we were recommended Sofa Assist. The retailer had to take the sofa back to their warehouse after it wouldn't fit so that we could arrange the date with Frank, however they promptly 'lost' our sofa, leaving us waiting another 3 months for it to be remade...Arranging and rearranging with Frank was no trouble whatsoever, he was patient, flexible and understanding throughout. By the time the new sofa arrived 6 months after it had initially been ordered (in October 2021), we were extremely anxious as to whether things would go to plan, but Frank put us at ease immediately. They got our large corner sofa in through a bay window at the back of our house with absolutely no hassle whatsoever, they made it look so easy. Frank and his son were polite, professional and efficient throughout and to make things even better, knew exactly how to assemble the corner sofa for us (which the retailer should have done had they actually been able to deliver it properly as promised), so that was also a huge relief! Frank and his son were so kind and calm and really made our year after a lot of stress and upset over what should have been such a simple delivery process. I couldn't recommend them more highly and would absolutely use them again if I needed the same service again in the future! Thanks so much Frank.

Very helpful team helped us out really quickly getting sofa through first floor window. Very efficient and friendly.Thank you!

I can't praise Sofa Assist highly enough. They moved two sofas through a very difficult space and hoisted up to our first floor living room through sash windows they had taken out. They came when they said they would, were courteous and calm, and shouldered all the stress. They were very respectful of the property and carried out the job to my complete satisfaction. I have no hesitation in giving a five star rating and confidently recommend them.

Relieved my stress instantly. Got my sofa through the balcony this morning. Couldn’t recommend them enough. Lovely people, clean & tidy. No issues and put my sofa together.

The Sofa Assist guys were amazing. Super polite, clean, efficient, and just got on with the job.

They dismantled my balcony door to get the sofa in, and reassembled it with no problems at all. They knew what they were doing, professional and personable too. Good communication via email during the booking process, and turned up when they said. I couldn't ask for more

I have no hesitation recommending them to anyone with a troublesome sofa to get in (or out) of a home.
Thanks

The guys did a phenomenal job moving my enormous sofa into my tiny flat.

They were able to take a window out of its frame and hoist it in via a rope, then reassembled it once it was inside.

The whole thing took no time at all and they were super clean and polite. Couldn't believe how easy they made it look.

We ordered a sofa that we thought would fit down the stairs to our newly-created basement room but well before it was delivered we realised this wasn't going to be possible. We phoned the retailer, who recommended Sofa Assist. Frank came out to our house a few days after the sofa was delivered, and only a short time before Christmas. He totally dismantled the sofa and passed it through a tiny window before reassembling it. The sofa looks exactly as it did when it was delivered and we have enjoyed using it over the Christmas holiday.
We have no hesitation recommending Sofa Assist.

Frank and his team did a great job. Helpful at every instance, polite, punctual and kept us fully informed.

Highly recommended

Frank is an absolute lifesaver.
Truly one of the nicest people I have ever dealt with, genuinely helpful and supportive.
Frank and his team moved heaven and earth to get our sofa in the chosen room, they were truly amazing.
Nothing is too much trouble, he’s a genius at sorting things out and smiles throughout!
Truly a pleasure to deal with.

I was absolutely blown away by the service I received from Frank and his team at Sofa Assist. Not only was I able to speak to him immediately (he took my call on a job site and facetimed to see the situation) but he was able to get me booked in the next day. He was proactive and looking for any and all solutions to get my sofa into my new flat - even banging on neighbors doors on my behalf! I've never seen anyone so enthusiastic and committed to customer service. He even gave me tips on how to get other furniture in. I can't recommend them enough - they took care of my sofa and got the job done with an amazing attitude and eye to detail.

A massive thank you to Frank and his team for their help and assistance last week with my Sofa & bedroom furniture for which I used their services. Everything was safely delivery using their hoist system to the first floor as access was restricted from the ground floor. I would highly recommend Sofa Assist, lovely guys who went above and beyond to help the safe delivery of all my furniture without a scratch or mark in sight........thank you so much!
Dont hesitate to give them a call, you wont be disappointed.
Thank you again.
Kezi

Frank was great! I called him in the morning my sofa was delivered as we couldn’t get it up the stairs. He was able to come around that afternoon. He was prompt, on time and a lovely man. He was professional and explained what he was doing and even advised on the positioning of our sofa once he had got it through the window they put the sofa together for us. Highly recommend Frank and Ayden. Thank you to you both you took the stress out of our day! Thanks again.

I couldn't recommend Frank and his colleague highly enough. They were extremely professional, reliable, quick and great all-round guys. They got my sofa through a very tight space by taking my bay window on and off within the space of half an hour with no damage at all! Really really recommend Sofa Assist, they were fantastic from start to finish. Thank you so much Frank and team for taking the stress away!

Fantastic all around. I don't know of another company that can offer a similar service to this. We needed a very heavy mattress hauled into a first floor window from outside. Great job done. Would recommend without hesitation.

Professional, fast, punctual and provided real value for money

I wish I could give more than 5 stars.

The whole experience - from initial advice over the phone, to a call out, was brilliant. I can't believe how easy they made this experience, after a lot of worrying about how to get my sofa into my flat. They executed the job perfectly.

Quality tradesmen, honest businessmen, and just two really good blokes. Thank you!

The only way to do Frank at Sofa Assist justice would be to get a thesaurus and look up all the synonyms for fantastic. Called him to enquire, and in a matter of hours he’d gotten our giant sofa out of the kitchen and into the living room through a first floor window. Without removing the window (which everyone else had advised as necessary). Professional, efficient and a great guy - I truly couldn’t recommend him enough.