I absolutely love my new ivory Tignes Sofa!! It looks fabulous and is HUGE & really comfy. I was a little sceptical about ordering from an online company that I’ve never used before but after seeing... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Bought a sofa on the Friday, there was a 5 weeks estimated wait time on the website. I received a call on Wednesday to say that it was being delivered Saturday, only 8 days! I went for the Fratti... Ver mais
A empresa respondeu
Amazing quality sofa, extremely happy with it, I am obsessed!! Very comfy, and the delivery was fantastic. Lovely, kind friendly men, called me to tell me the day before an estimated time, then called... Ver mais
A empresa respondeu
Made my year, best sofa I’ve ever had Delivery was the smoothest and easiest I’ve ever had Great communication and film nights are the comfiest
A empresa respondeu
Informações sobre a empresa
Informações de contacto
351 Purley way, CR0 4NW, Croydon, Reino Unido
- 02086800933
- sofasandfriends@gmail.com
- www.sofasandfriends.co.uk
4,8
Excelente
635 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 71% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Fab sofa
Great sofa great service right the way through good comunication and made quicker then expected.
The delivery drivers went above and beyond and made sure everything was right and took all packaging away 10/10
7 de abril de 2026
Resposta da SOFAS and FRIENDS
Thank you so much for your kind words! We’re delighted to hear you’re happy with your sofa and the service you received. I’ll be sure to pass your feedback on to our delivery team, they’ll really appreciate it. Enjoy your new sofa!
Delivery was OK.
Delivery was ok got it in myself mostly, sofa was insanely comfortable every night i fell asleep on it 😅 now its so uncomfortable I can feel what feels like a cross batten inside the sofa about half way? Not sure if that's normal or if anyone else has it? The electric extendable tignes one.
I think the batten has to be there to support the sofa as the base is soo big but its awful on my backside. Other people have noticed it aswell. If you scoot forward its soft. Backwards its soft but like you are sat in a dip.
24 de outubro de 2025
Opinião espontânea
Quality is as shown and as promised
Brilliant sofa, quality and sofa is excellent and exactly as shown in the store, which is more than can be said about larger retailers
19 de março de 2026
Resposta da SOFAS and FRIENDS
Thank you for your feedback. We're delighted to hear you're pleased with the quality of your sofa and that it matched your expectations from the store.
Fantastic sofa and chair the Tignes in Mocha
Fantastic sofa and chair the Tignes in Mocha (more dark grey which suits us). Communication via WhatsApp worked well and the guys answered swiftly. Delivery a little over 2.5weeks, lads assembled and took rubbish away. Measure your doors into your house, had to remove a unit to get it in..massive. Looks amazing and good quality. Well happy.
19 de março de 2026
Resposta da SOFAS and FRIENDS
Thank you for your great review! We’re delighted you love your Tignes sofa and chair and that everything from communication to delivery went smoothly. Enjoy your new furniture!
Our sofa is amazing and delivery time…
Our sofa is amazing and delivery time was outstanding, also the workers was polite and handled the sofa with care.
14 de março de 2026
Resposta da SOFAS and FRIENDS
Thank you for your kind review! We're so happy to hear that you love your sofa and that the delivery was quick. It's also great to know our team was polite and handled the sofa with care. We hope you enjoy it for many years!
Sofa is absolutely fabulous!
Sofa is absolutely fabulous!! Love it !! Customer service exceptional, was kept informed about the order, also on the day of delivery service was great, two guys unpacked it checked and took all the rubbish with them, the only thing that is not so perfect its the storage is hard to open as its so heavy but l don't use it daily anyway, thanks for my super sofa
6 de março de 2026
Resposta da SOFAS and FRIENDS
Thank you for your lovely feedback! We're so pleased to hear that you love your sofa and that you had a great experience with our customer service and delivery team. We also appreciate your comment about the storage and will keep that in mind. Enjoy your new sofa!
Resposta da SOFAS and FRIENDS
We appreciate you sharing your wonderful experience and for the 5-star rating!
Absolutely over the moon with our sofa
Absolutely over the moon with our sofa, we went for the tignes in rabbit and it’s so comfy I couldn’t actually believe the size of it!
I’m not overly impressed by the delivery company as they insisted they couldn’t fit it through the door ( they could with ease, they got a tape measure out to try and prove me wrong and it backfired massively) they also repeatedly ignored me as i asked them to leave the sofa in the middle of the room as I was paining still, they proceeded to push it up to the wall, luckily the paint had dried ..
but this had nothing to do with sofas and friends, delivery took 2 weeks and the sofa is amazing quality would 100% recommend
28 de fevereiro de 2026
Opinião espontânea
Resposta da SOFAS and FRIENDS
Thank you so much for your lovely review! We're delighted to hear how happy you are with your Tignes sofa and that you're enjoying the comfort and size of it.
We're sorry to hear about the delivery experience and appreciate you bringing it to our attention. We’ll be sure to pass your feedback on to the delivery team.
Thanks again for your recommendation, it means a lot to us!
Tinges sofa and chair - so far so good
Really good from start to delivery, I sent a video via WhatsApp to confirm the sofa would fit my access, saga was ordered and delivered in 10 days, the two delivery guys where spot on, set the sofa and chair up and even too the packaging away! The sofa itself is spot on, I would definitely recommend it
24 de fevereiro de 2026
Resposta da SOFAS and FRIENDS
We’re really pleased to hear everything went smoothly and that you’re happy with your sofa and chair. It’s great to know our delivery team looked after you too.
Thanks again for the recommendation 😊
I just received my tigna settee and…
I just received my tigna settee and it's gorgeous..am so happy with it...delivery guys were so nice ..I wouldn't hesitate to recommend
27 de fevereiro de 2026
Opinião espontânea
Resposta da SOFAS and FRIENDS
Thank you so much for your lovely review!
We’re absolutely delighted to hear you’re so happy with your Tignes settee , that’s wonderful to hear. It’s also great to know our delivery team made a positive impression.
Amazing obsessed I can’t say thank you enough to the 2…
I can’t say thank you enough to the 2 delivery guys they were amazing efficient, quick, friendly and answered our questions as they were building the sofa.
One item was missing and they got on the phone straight away and sorted it out.
The next day I called to chase the missing item, spoke to a lady who was so apologetic and advised she will get it out to me the same day, it arrived the next day so thank you.
Saved the best till last the TIgnes sofa I am obsessed it is fantastic quality, looks amazing and is so comfortable
24 de fevereiro de 2026
Resposta da SOFAS and FRIENDS
Thank you so much for your amazing feedback!
We’re thrilled to hear how happy you are with your Tignes sofa — “obsessed” is exactly what we love to hear! It’s fantastic to know our delivery team looked after you, kept you informed, and quickly sorted the missing item. We’re also glad our team could resolve everything promptly for you.
Enjoy your beautiful new sofa, and thank you again for your kind words and support 😊
Excellent
During the last 6 months I have ordered 2 sofas and the quality is excellent. They were both special orders and were made and delivered within 6 weeks of placing the orders.
24 de fevereiro de 2026
Resposta da SOFAS and FRIENDS
Hi,
Thank you so much for your lovely message. We’re absolutely thrilled to hear that you’re happy with both sofas and that the quality met your expectations.
It really means a lot to us that you’ve ordered from us twice within the last six months. Your trust and support are truly appreciated.
If we can help you with anything at all in the future, please don’t hesitate to get in touch.
Kind regards,
Great from start to finish.
Great from start to finish.
Super fast delivery
respected my property unpacked the sofa took everything away.
I would definitely recommend this company & will 💯 use them in the future 🙌
24 de fevereiro de 2026
Resposta da SOFAS and FRIENDS
Thank you so much for your amazing feedback!
We’re delighted to hear that you had a great experience from start to finish and that you were pleased with the fast delivery and service. It’s especially lovely to know that our team took care of your property and ensured everything was unpacked and cleared away properly.
Your recommendation truly means the world to us, and we look forward to helping you again in the future.
Thank you once again for your support 🙌
Amazing sofa
Ordered the 4 seater Tignes extendable sofa! & it is amazing, super comfy and so big! We love it thank you!
24 de fevereiro de 2026
Resposta da SOFAS and FRIENDS
Thank you so much for your wonderful feedback!
We’re absolutely delighted to hear that you love your 4-seater Tignes extendable sofa and that you’re finding it super comfy and spacious — that’s exactly what we like to hear!
It really means a lot to us that you took the time to share your experience. Thank you again for your support, and we hope you enjoy your new sofa for many years to come.
Resposta da SOFAS and FRIENDS
Thank you very much for your review.
We’re so pleased to hear that you were happy with the fast delivery and that our drivers provided a good service. We’ll be sure to pass your kind comments on to the team.
Super Happy
Gorgeous range, simple purchase with options to ease payments at 0% interest, quick delivery with good communication throughout & quality product. We are super happy!
18 de fevereiro de 2026
Resposta da SOFAS and FRIENDS
Thank you so much for your fantastic feedback!
We’re delighted to hear that you found the purchasing process simple and that the payment options were helpful. It’s also great to know that you were happy with the quick delivery, communication, and, most importantly, the quality of your product.
Knowing that you’re super happy truly means the world to us 😊
We purchased the tignes left corner…
We purchased the tignes left corner sofa in mocha. It is a brilliant sofa - very comfortable. The process in buying was great. Always responded to messages. We went to visit the store before too and was really impressed with what we saw and the service from the staff at the store. The delivery was super quick, we had it within a week. The delivery people were very friendly too and helped put the sofa together. Thank you so much, we are already eyeing up getting a matching chair.
20 de fevereiro de 2026
Resposta da SOFAS and FRIENDS
Thank you so much for your lovely review. We’re delighted to hear that you’re happy with your Tignes left corner sofa in mocha and that you found it comfortable.
It’s great to know you had a positive experience in-store, with communication, and with our delivery team. Your kind words mean a lot to us.
We’d be very happy to help when you’re ready for the matching chair 😊
Brilliant service from start to finish…
Brilliant service from start to finish can’t fault anything smooth purchase and process from ordering to delivery!
18 de fevereiro de 2026
Resposta da SOFAS and FRIENDS
Thank you so much for your kind words! We’re thrilled everything went smoothly from order to delivery. We really appreciate your support and hope to see you again soon!
Brilliant delivery guys were amazing
Brilliant delivery guys were amazing! Not long of a wait for delivery. And I have to say the sofa is beautiful
18 de fevereiro de 2026
Resposta da SOFAS and FRIENDS
Thank you so much for your lovely feedback! We’re thrilled to hear you had a great experience with our delivery team and that you’re happy with your beautiful new sofa. We’ll be sure to pass your kind words on to the team — they’ll really appreciate it.
Excellent sofa with very good quality…
Excellent sofa with outstanding quality and comfort. The materials and finishing feel premium and very durable. Staff were professional, helpful, and easy to deal with, and the delivery was on time and handled with care. Very satisfied with both the product and the service — highly recommended.
13 de fevereiro de 2026
Resposta da SOFAS and FRIENDS
Thank you so much for your wonderful review! We’re delighted to hear that you’re enjoying your new sofa and that the quality and comfort met your expectations.
It’s especially rewarding to know that our team and delivery service made the experience smooth and pleasant for you. Your kind words truly mean a lot to us.
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.