Jason was faultless with his knowledge and experience. He was polite, efficient and clear. Thank you
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Leia as opiniões dos outros
Fantastic support from Nikki at Softext!! Nikki has been so helpful in helping us set up our email marketing campaigns. The support she has given us is probably the best I've ever experienced. Not... Ver mais
A empresa respondeu
Rob and the team have been a great help with ACT. We have been using ACT for over 10 years and have always been nervous to upgrade. We upgraded recently, there have been some teething issues, t... Ver mais
Your representative was extremely helpful and friendly on the phone in getting my business set up with the new HMRC VAT reporting system, taking our accountant through the various steps. And we did... Ver mais
Informações sobre a empresa
Escrito pela empresa
Softext Ltd provides comprehensive IT support and software solutions tailored for small to medium-sized businesses. Since 2012, we have been helping organisations streamline their technology, enhance security, and improve operational efficiency. Our services cover everything from fully managed IT support and network infrastructure to cybersecurity, cloud solutions, and helpdesk assistance. In addition to our IT services, we specialise in Act! CRM and Sage 50, offering expert support, training, and custom add-ons to maximise the value of your software investment. At Softext, we combine deep technical expertise with a personal, client-focused approach, delivering reliable, practical solutions that support long-term business growth.
Informações de contacto
First Floor, Unit B Meltex House. Kepler, Lichfield Road Industrial Estate, B79 7XE, Tamworth, Reino Unido
- 01827 438 250
- info@softext.co.uk
- www.softext.co.uk
Great Company and very professional
Rob and Jake are great what they do, and always willing to help. Very professional and helpful. They spoke to myself and guided myself what I needed to do. Thank you much appreciated. Great Team
Fantastic technical support
Fantastic technical support. Jake is really knowledgeable and resolved our issue quickly
we changed from Sage direct to Softext…
we changed from Sage direct to Softext for a better service and response, I am very pleased we did. Jake has sorted the speed/buffering issues we have had for years! 1st class work thankyou!!!
Great help as always
Very helpful indeed
Very helpful indeed. I dealt with Robert and he went above and beyond with my email issue
Very helpful
Robert was very helpful and sorted my issue out very quickly.
Absolutely brilliant company to deal…
Absolutely brilliant company to deal with. The transition from one accounting package to another has been very quick and easy. The training they have given is fantastic. We had a lovely lady called Claire and she is amazing, explains everything in a way you understand it and she certainly knows everything she needs to know. Highly recommended.
Jake Richardson at Softext took…
Jake Richardson at Softext took ownership of my ACT database issue, and spent quite some time on it to get the issue resolved, and has fixed the issue. Many thanks.
Professional Support and good knowledge…
Professional Support and good knowledge of the Tool.
Jason firstly listened to what I wanted…
Jason firstly listened to what I wanted to achieve, and what I already knew. This is where most IT support services fall at the first hurdle-not so for softext. Jason then went on to solve a very tricky problem with ACT sync to Outlook calendar not giving up until we had a fully working system. Feels great to have someone to call on who cares about what they are doing and not just batting out the minimum. Fantastic Job - Highly recommended service.
Trainer was extremely knowledgeable
Trainer was extremely knowledgeable! Learnt a huge amount and have been able to streamline our sales process.
Rob and the team we're extremely in…
Rob and the team we're extremely in helpful in tailoring their service to us. Great customer service and super speedy in actioning tasks!!
Excellent course!
Excellent course!, Robert Houston was my tutor and he was extremely helpful! Would highly recommend this course to anyone wanting to learn the Sage payroll system!
a very comprehensive training session
a very comprehensive training session, with perfect pace and opportunity for interaction.
superb service
My contact here is Rob. As i am useless where tech is concerned he has no issue helping me out with things and always happy to talk me through things in a way i understand. On the back of his work and attitude we are renewing for another year,
Sage Support
Dowaine was most helpful in finding out what was required by our company. The person who attended our meeting was able to help and answer all the questions we had. Dowaine followed up after the visit to see how things when
Refresher ACT Training…
Softext carried out some refresher ACT training for our sales team. Very useful session and they are now much better informed of the functionality of the software. Thank you Rob.
Softext are a delight to work with
Softext are responsive, and have a comprehensive product knowledge base. I would recommend them totally.
Sage issues
A few Sage issues that have been troubling me for some time have just been resolved in minutes. All thanks to the expertise of their technician Jake - who listened to and resolved the problems almost instantly.
Great service and one that I'd highly recommend .
Reliable and helpful
I've been a customer of Softext for the past 5+years. They are always helpful and knowledgeable and understanding. I am a technophobe but they explain things understandably, but when dealing with my clients who are more tech savvy, they explain in more detail.
Remote access can be allowed with total confidence.
I have no hesitation in recommending them as reliable and helpful.
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