Jason was faultless with his knowledge and experience. He was polite, efficient and clear. Thank you
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Fantastic support from Nikki at Softext!! Nikki has been so helpful in helping us set up our email marketing campaigns. The support she has given us is probably the best I've ever experienced. Not... Ver mais
A empresa respondeu
Rob and the team have been a great help with ACT. We have been using ACT for over 10 years and have always been nervous to upgrade. We upgraded recently, there have been some teething issues, t... Ver mais
Your representative was extremely helpful and friendly on the phone in getting my business set up with the new HMRC VAT reporting system, taking our accountant through the various steps. And we did... Ver mais
Informações sobre a empresa
Escrito pela empresa
Softext Ltd provides comprehensive IT support and software solutions tailored for small to medium-sized businesses. Since 2012, we have been helping organisations streamline their technology, enhance security, and improve operational efficiency. Our services cover everything from fully managed IT support and network infrastructure to cybersecurity, cloud solutions, and helpdesk assistance. In addition to our IT services, we specialise in Act! CRM and Sage 50, offering expert support, training, and custom add-ons to maximise the value of your software investment. At Softext, we combine deep technical expertise with a personal, client-focused approach, delivering reliable, practical solutions that support long-term business growth.
Informações de contacto
First Floor, Unit B Meltex House. Kepler, Lichfield Road Industrial Estate, B79 7XE, Tamworth, Reino Unido
- 01827 438 250
- info@softext.co.uk
- www.softext.co.uk
Excellent support from Nikki and Jake
Excellent support from Nikki and Jake, who took the time to deliver exactly what we required.
Sage 50 Payroll Online Beginners and Intermediate course…
Excellent study materials and payroll training software.
Softex reacted to a urgent need
Softex reacted to a urgent need, and they similarly provided support when things were unclear later in the day. Will definitely be a returning customer. .
Very helpful and easy to understand
Excellent response
Excellent response always helpful they work quietly through the problem until is is solved.
Following an upgrade in CRM
Following an upgrade in CRM, Robert has been there for us to console when we needed assistance and has been excellent with his help and support.
Excellent support
Excellent support. I had quite a few questions about how to best use the software on a number of occasions and the response was quick each time, easy to follow and the guidance got me where I wanted to be quickly too. Unlike many support providers I deal with, the response time from Softext has not slowed down once they have your money in their bank. Jake you have the patience of a saint to keep helping me, thank you.
Fantastic service!
Jake is amazing, always really helpful and nothing is too much trouble for him. He always fixes any issues promptly, which are always my own fault! Customer service is outstanding and if I could give 10 stars or more, I would! Thank you for all your support.
Very helpful and knowledgeable
I called Softext today to enquire about some in-house training, and I spoke to Rob (I think that was his name). He was very helpful and answered all my questions.
Really looking forward to finalising our plans!
Highly recommended
Our trainer was very helpful and want…
Our trainer was very helpful and want through a pace staff could understand. Covered all areas required.
Great Service and support from Softext
We have purchased Sageline50 from Softext and upgraded during the last few years.
On both occasions we have had the excellent service and customer support.
We found Softext to be competitive on price, very helpful in determining which package fitted our needs and the support throughout has been second to one.
Jake was excellent
Jake was excellent, worked through my sage workstation problem and fixed it, not easy by the look of it but he did it Phew!
Highly recommended these are some of the good guys
Act Database upgrade
Act Database upgrade - After dreading a long overdue upgrade of our Act Database we found the whole experience easy, convenient and refreshingly painless. The IT technician we dealt with called as arranged, was very polite and friendly and not in the least bit patronising. We felt able to ask any questions and did not feel rushed when talked through any of the guidance offered. So far we have not experienced any problems and would definitely recommend Softext for an Act installation or upgrade.
Delivered a great course
Delivered a great course, Claire was very professional, friendly and helpful. Highly recommend Softext Limited
The course was very easy to follow and…
The course was very easy to follow and the material provided had all information and steps explained very clear.
Thank you.
Oana Pop
Excellent service & Great Knowledge
Excellent service, and prompt with any enquiries. Highly recommended company to use! Thank you Robert & Thank you to Jake for your patience and help.
Softext have proved reliable and very on the ball
Softext were very helpful when we were looking to move from ACT to ACT Cloud, they have been excellent as we have made the move. Informative and approachable. Martin MD Resin Bonded Ltd
Very helpful
Very helpful, solved a very difficult problem,quickly and efficiently
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.








