Drivers Sandeep and Zulfi delivered me a Bosch dishwasher on 10 April. Delivered on time, removed and took away the packaging as agreed and were a very pleasant, polite and agreeable pair of lads !... Ver mais
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Leia as opiniões dos outros
I was able to discuss the product with an operator who new his TVs and very pleased they still had one in stock. The TV arrived on time in brand new condition as promised. I was emailed instructions h... Ver mais
We paid for "worst case scenario " as Sonic call it, which is a little bit extra on top of the price. The delivery lads had to take the doors off of our American fridge freezer to get it through the h... Ver mais
We have now bought 3 appliances from Sonic dealing with them in store & on line. Everyone we dealt with was knowledgeable & helpful. So lovely when we call to get a real person not an AI bot. Deli... Ver mais
Informações sobre a empresa
Informação fornecida por diversas fontes externas
Sonic Direct has grown to become one of the UK's largest independent electrical retailers. The business has achieved numerous accreditations, including Investors in People, and has often won industry awards for its high standards of customer service. Sonic Direct is also a Google Certified Shop with customers frequently rating the Company 5/5.
Sonic Direct .. Electrically Unbeatable !
Escrito pela empresa
- Google Certified Shop & Trust Pilot
- In recognition of our high standards of customer service, we are a Google Certified Shop & Rated 4.9/5 Excellent by Trust Pilot. As such, you can be sure that you’ll receive reliable dispatch and excellent customer service.
- Trusted Shops
- We have achieved Trusted Shops accreditation. Trusted Shops offers a comprehensive service for the benefit of the consumer, which encompasses accreditation, trustmark, buyer protection and customer service.
- Euronics Retailer
- As a member of Euronics, we are able to source fast moving, high demand lines and ultimately pass on the benefit of being part of a £500m national buying group.
- Investors in People
- As a recognition of our continuous focus upon developing and reinvesting in our dedicated staff, we have achieved the Investors in People standard - the leading management benchmark.
Informações de contacto
Ingleby Road, BD8 9AN, Bradford, Reino Unido
- 01274 575000
- reviews@sonicdirect.co.uk
- www.sonicdirect.co.uk
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Can highly recommend Sonic Direct
Easy to order on line. Price cheaper than other retailers.Communication was great. Got a call to confirm delivery date. Got a text message too. Also had a call 20 mins before delivery. The delivery guys were really friendly, polite and respected my property and nothing too much trouble. They were Maciej and Stuart P. Can highly recommend.
Amazing prices
Amazing prices! Super quick and super helpful service. Extremely pleasant staff!
Courteous and I have bought washer and…
Courteous and I have bought washer and fridge freezer from them recently. Like speaking to a person when ordering
We always get good service
We always get good service. They leave you to look around. Sometimes they will approach or leave you to ask them. Which we prefer. We have bought several electrical items in the past.
The 2 delivery guys were brilliant
The 2 delivery guys were brilliant. Our new cooker was well over 100kgs and was (packaged) exactly 5mm narrower than the door opening. “No problem “ and it wasn’t. They were professional,very pleasant and good communicators.
Very helpful on placing order and…
Very helpful on placing order and delivered on time
Our experience was really good they…
Our experience was really good they delivered our order with care and at the time they said they would ,very positive experience would use them again in future.
Buy with confidence
Buy with confidence, needed a new microwave, bought one day delivered early the next,at a good price.
Cost of product against other…
Cost of product against other suppliers. Delivery so quick couldn’t believe it. Gave a 3 hour delivery and the driver rang 30 minutes before they arrived. Will certainly use them again when I need a replacement for an item Very impressed would recommend to anyone.
Order No 883364
Order No 883364
Delivery made within 3 hour slot given. We received a call 30 mins before to confirm arrival time and this happened.
Delivery drivers Zulfi and Abbas very professional and helpful. Could not fault the service
Not good service customer service is…
Not good service customer service is rubbish

Resposta da Sonic Direct
5/5 excellent service!
Great service from walking in to the shop, through to delivery. Delivery drivers were exceptional. Couldn’t fault the process. Big thanks to Zulfy and Abbas. Thanks you
Came on times Sandeep&Zulif very…
Came on times Sandeep&Zulif very helpful took all plastic and delivery package away
Great service as always
Great service as always in Sonic, I have bought a few items there and have never had cause to complain, everyone is always friendly and very helpful. Sonic is always my first go to for electricals.
Staff were friendly & helpful
Staff were friendly & helpful
Advised on which was best option & carried out to car
Ordered a American fridge/freezer had…
Ordered a American fridge/freezer had major issues with the recycling option i did put down that my old one was American too,delivery guys was practically having a heart attack,finally got my new fridge/freezer in unpacked it all then noticed a massive scuff at the bottom of the door big scratch on the side...
Staff very helpful
Staff very helpful. Service very good , delivery drivers polite and helpful.
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