Booking was super easy and Rebecca was as helpful as always Our bookings are alway convoluted with size of family and differing rooms etc but always handled well and patiently by Rebecca and always... Ver mais
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Leia as opiniões dos outros
We booked this cruise on-line. Very easy to use their Website. We did get an error versus confirmation after payment which was a bit worrying but not long after we received via Email confirming paymen... Ver mais
A empresa respondeu
We recently booked our cruise to the Canaries in 2028 through Southampton cruise centre and it was the best travel experience we've had! From our initial consultation, Sam listened carefully to what w... Ver mais
A empresa respondeu
I was having problems booking a cruise directly through Fred Olsen. I’m a solo traveller, live in Australia hoping to join friends on this cruise. Fred Olsen wanted £743 deposit, you required £280... Ver mais
A empresa respondeu
Informações sobre a empresa
- Agência de viagens de cruseiro
- Agência de cruzeiros
- Agência de viagens
- Agregador de viagens
- Clínica para viajantes
- Lounge para viajantes
Sobre Southampton Cruise Centre
Escrito pela empresa
Leading UK Cruise Specialists
Southampton Cruise Centre is one of the UK’s leading cruise holiday specialists, helping travellers explore the world by sea with confidence, ease, and expert support. We are part of the award-winning Travel Village Group, a fourth-generation family business with roots dating back to 1959, so delivering outstanding holidays is firmly in our DNA.
We offer thousands of cruises across all major cruise lines, covering everything from no-fly cruises from Southampton and other UK cruise ports to worldwide fly-cruise holidays. Customers can browse and book cruises online safely and securely, making it easy to plan a cruise whenever it suits them. For those who prefer a personal touch, our friendly UK-based cruise specialists are always available by phone to offer help, expert advice, or to manage the booking from start to finish.
In addition to standard cruise holidays, we also create exclusive SailorMade cruise and stay packages. These bespoke holidays are designed around each individual guest and can be tailored to suit any travel style, budget, or special requirement. From pre- and post-cruise hotel stays to fully customised itineraries, SailorMade packages give customers complete flexibility and peace of mind.
Our team brings first-hand cruise experience and genuine passion to every booking. We focus on understanding what our customers truly want and matching them with the right cruise and holiday experience.
With transparent pricing, financial protection, and a service that feels reassuringly human, thousands of customers trust Southampton Cruise Centre to make booking a cruise simple, secure, and genuinely enjoyable.
Where Customer Care Comes First
ABTA Bonded & ATOL Protected
Book with confidence knowing we are ABTA members (P6710) and recognised CLIA cruise specialists, with ATOL protection applying to applicable cruise and flight packages for added peace of mind when booking your holiday with us.
Informações de contacto
298 Highfield Road, FY4 3JU, Blackpool, Reino Unido
- 02380 658 386
- cruises@southamptoncruisecentre.com
- www.southamptoncruisecentre.com
4,9
Excelente
362 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 14 horas
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Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Resposta da Southampton Cruise Centre
Hi Angela,
Thank you for your review.
We appreciate you taking the time to share your feedback and are pleased you chose Southampton Cruise Centre for your holiday.
If there's anything we can help with before you travel, please don't hesitate to get in touch.
Kind regards,
Southampton Cruise Centre
Easy and reliable process
Im a first timer with this company
Telephone was answered quickly
Agent was informed and helpful
2 de julho de 2026
Resposta da Southampton Cruise Centre
Thank you for your review, Michael.
It's wonderful to welcome you as a new customer, and we're so pleased you chose to book with us.
We hope this is the first of many holidays with Southampton Cruise Centre. If you need anything before you travel, just let us know.
Kind regards,
Southampton Cruise Centre
Helpful
Heather was very patient, providing us with all the details and options we asked about
1 de julho de 2026
Resposta da Southampton Cruise Centre
Thank you for your review, Mrs Webster.
Heather will be delighted to read your kind comments, and we're so pleased she could help you plan your holiday.
If there's anything else we can help with before you travel, please don't hesitate to get in touch.
Kind regards,
Southampton Cruise Centre
Jennifer our travel rep.
Jennifer, the travel rep was both knowledgable and
professional in her approach. She was not pushy and listened to our requirements.
1 de julho de 2026
Resposta da Southampton Cruise Centre
Thank you for your review, Janet.
We're delighted Jennifer was able to help with your holiday plans, and she'll be so pleased to read your kind comments.
Thank you for choosing Southampton Cruise Centre. If you need anything before you travel, our team is always here to help.
Kind regards,
Southampton Cruise Centre
First impressions
They showed a picture of the ship and managed to complete the purchase quickly.
They did not show me the range of cabins available nor the possible extras I could have signed up for
1 de julho de 2026
Resposta da Southampton Cruise Centre
Hi Mike,
Thank you for taking the time to leave a review.
We're pleased your booking was completed quickly, although we're sorry to hear you didn't feel you had all the information you were looking for.
Our website includes details of the cabin options and onboard upgrades, and our team is always happy to talk through the different choices before or after booking.
If you'd like to discuss your booking or have any questions before you travel, please get in touch. We'll be happy to help.
Kind regards,
Southampton Cruise Centre
Hi i have been booking with Southampton…
Hi i have been booking with Southampton Cruise Centre for around 5 years now and i have had superb service every time with my sales Agent Sam, always very helpful and understanding too.
Thanks Daniel L from Hove
30 de junho de 2026
Resposta da Southampton Cruise Centre
Thank you for your review, Daniel.
Your continued support over the past five years means a great deal to us, and Sam will be delighted to read your kind comments.
Thank you for choosing Southampton Cruise Centre time and time again. If you need anything before your next cruise, we're always here to help.
Kind regards,
Southampton Cruise Centre
Southampton are amazing I wouldn’t go…
Southampton are amazing I wouldn’t go with anyone else
30 de junho de 2026
Resposta da Southampton Cruise Centre
Thank you for your review, Mel.
We're so grateful for your lovely comments and for choosing Southampton Cruise Centre.
If there's anything we can help with before you travel, please don't hesitate to get in touch.
Kind regards,
Southampton Cruise Centre
Excellent all round service
Easy booking website, offering the best deals (better than direct), good email comms and aftersales concierge email/phone service, which answers all my questions and amended booking.
24 de junho de 2026
Resposta da Southampton Cruise Centre
Hi Ian
Thank you so much for your review!
We're delighted you've had such a positive experience with Southampton Cruise Centre from booking right through to our after-sales support.
If there's anything else we can help with before you travel, please don't hesitate to get in touch.
Kind regards,
Southampton Cruise Centre
One persons attitude (Lindsay) was so…
One persons attitude (Lindsay) was so helpful & extremely friendly. Very knowledgeable & because of her we have booked our cruise
30 de junho de 2026
Resposta da Southampton Cruise Centre
Thank you for your review, Kenneth.
We're delighted you chose to book with us, and Lindsay will be so pleased to read your kind comments.
If there's anything we can help with before you travel, please don't hesitate to get in touch.
Kind regards,
Southampton Cruise Centre
Resposta da Southampton Cruise Centre
Thank you for taking the time to leave a review, Mrs Biddulph.
It's great to hear you've had such a positive start to your holiday.
Our team is here if you need anything before you set sail.
Kind regards,
Southampton Cruise Centre
Better than most others
Very competitive price, some special included extras and very easy to navigate site and book.
30 de junho de 2026
Resposta da Southampton Cruise Centre
Thank you for your review, Leslie.
It means a lot that chose Southampton Cruise Centre for your holiday, and we really appreciate your kind comments.
If you need anything between now and your departure, please don't hesitate to get in touch. We're always happy to help.
Kind regards,
Southampton Cruise Centre
Resposta da Southampton Cruise Centre
Thank you for your review, Catherine.
Becky will be pleased to hear your kind comments, and we're so glad you chose to book with us.
Wishing you a wonderful cruise when the time comes.
Kind regards,
Southampton Cruise Centre
Very friendly and helpful agent took me…
Very friendly and helpful agent took me all the way through my booking explaining everything.
29 de junho de 2026
Resposta da Southampton Cruise Centre
Thank you for your review, Michael.
We're delighted you had such a positive start to your holiday plans and really appreciate your kind comments.
We hope you have a fantastic cruise and plenty to look forward to.
Kind regards,
Southampton Cruise Centre
Efficient and helpful company
Efficient and helpful company. Diane follows up booking emailing as required ensuring all is correct.
27 de junho de 2026
Resposta da Southampton Cruise Centre
Hi Janet,
Thank you for your review.
We're delighted you've had such a positive experience with us, and Diane will be pleased to read your kind comments.
We hope you have a wonderful cruise to look forward to!
Kind regards,
Southampton Cruise Centre
This is our fourth cruise with…
This is our fourth cruise with Southampton cruise centre and never had a problem, so why change. We enjoy cruising and just get on with it. I park my car down in Southampton and that's been very good also
26 de junho de 2026
Resposta da Southampton Cruise Centre
Hi Michael,
Thank you for your review.
Booking your fourth cruise with us is something we really appreciate, and we'd like to thank you for your continued support.
We hope you have another fantastic holiday and look forward to helping with many more in the future.
Kind regards,
Southampton Cruise Centre
helpful and hasslefree
Amy was very helpful and friendly and made the booking experience quick and easy
24 de junho de 2026
Resposta da Southampton Cruise Centre
Hi Debbie,
Thank you for your review.
Amy will be pleased to hear your kind comments, and we're delighted you chose Southampton Cruise Centre for your holiday.
We hope you have a fantastic cruise to look forward to.
Kind regards,
Southampton Cruise Centre
Everything was ok
21 de junho de 2026
Resposta da Southampton Cruise Centre
Hi Peter,
Thank you for taking the time to leave a review.
Wishing you a wonderful cruise, and thank you for booking with us.
Kind regards,
Southampton Cruise Centre
Resposta da Southampton Cruise Centre
Hi Jordan,
Thank you for your review.
We're delighted you chose to book with us and appreciate your kind comments.
Wishing you a fantastic cruise.
Kind regards,
Southampton Cruise Centre
Confusing Company name when they are…
Confusing Company name when they are based near Blackpool?
21 de abril de 2026
Resposta da Southampton Cruise Centre
Hi David,
Thank you for your review.
We can certainly understand the confusion. Southampton Cruise Centre is part of the Travel Village Group, a 4th generation, family business based in Lancashire that has been arranging holidays since 1959.
While our name reflects our long association with the UK's cruise capital, our team helps customers from all over the country book cruises departing from Southampton and beyond.
We appreciate your feedback and hope you have a fantastic cruise.
Kind regards,
Southampton Cruise Centre
The agent was very helpful and answered…
The agent was very helpful and answered all my queries
18 de junho de 2026
Resposta da Southampton Cruise Centre
Thank you for taking the time to leave a review, Susan.
It's lovely to know you've had such a positive start to your holiday plans.
Wishing you a fantastic time away.
Kind regards,
Southampton Cruise Centre
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