Booking was super easy and Rebecca was as helpful as always Our bookings are alway convoluted with size of family and differing rooms etc but always handled well and patiently by Rebecca and always... Ver mais
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Leia as opiniões dos outros
We booked this cruise on-line. Very easy to use their Website. We did get an error versus confirmation after payment which was a bit worrying but not long after we received via Email confirming paymen... Ver mais
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We recently booked our cruise to the Canaries in 2028 through Southampton cruise centre and it was the best travel experience we've had! From our initial consultation, Sam listened carefully to what w... Ver mais
A empresa respondeu
Nothing is too much trouble for the lady we deal with Jennifer Jones. She's excellent at her job very professional and very efficient. what else can I say First class service thank you!
A empresa respondeu
Informações sobre a empresa
- Agência de viagens de cruseiro
- Agência de cruzeiros
- Agência de viagens
- Agregador de viagens
- Clínica para viajantes
- Lounge para viajantes
Sobre Southampton Cruise Centre
Escrito pela empresa
Leading UK Cruise Specialists
Southampton Cruise Centre is one of the UK’s leading cruise holiday specialists, helping travellers explore the world by sea with confidence, ease, and expert support. We are part of the award-winning Travel Village Group, a fourth-generation family business with roots dating back to 1959, so delivering outstanding holidays is firmly in our DNA.
We offer thousands of cruises across all major cruise lines, covering everything from no-fly cruises from Southampton and other UK cruise ports to worldwide fly-cruise holidays. Customers can browse and book cruises online safely and securely, making it easy to plan a cruise whenever it suits them. For those who prefer a personal touch, our friendly UK-based cruise specialists are always available by phone to offer help, expert advice, or to manage the booking from start to finish.
In addition to standard cruise holidays, we also create exclusive SailorMade cruise and stay packages. These bespoke holidays are designed around each individual guest and can be tailored to suit any travel style, budget, or special requirement. From pre- and post-cruise hotel stays to fully customised itineraries, SailorMade packages give customers complete flexibility and peace of mind.
Our team brings first-hand cruise experience and genuine passion to every booking. We focus on understanding what our customers truly want and matching them with the right cruise and holiday experience.
With transparent pricing, financial protection, and a service that feels reassuringly human, thousands of customers trust Southampton Cruise Centre to make booking a cruise simple, secure, and genuinely enjoyable.
Where Customer Care Comes First
ABTA Bonded & ATOL Protected
Book with confidence knowing we are ABTA members (P6710) and recognised CLIA cruise specialists, with ATOL protection applying to applicable cruise and flight packages for added peace of mind when booking your holiday with us.
Informações de contacto
298 Highfield Road, FY4 3JU, Blackpool, Reino Unido
- 02380 658 386
- cruises@southamptoncruisecentre.com
- www.southamptoncruisecentre.com
4,9
Excelente
361 opiniões
Pede aos clientes que escrevam opiniões
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Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Excellent service from start to finish…
Excellent service from start to finish with my Cruise booking and thank you for your patience. This my first booking with Southampton Cruise Centre and will most definitely not be my last .
Thanks guys.
7 de julho de 2026
Resposta da Southampton Cruise Centre
Hi Robert,
Thank you for your fantastic review.
We're delighted you chose Southampton Cruise Centre, and your kind comments mean a great deal to us.
We wish you a fantastic holiday and look forward to helping you with many more cruises in the future.
Kind regards,
Southampton Cruise Centre
Personal detail proved to Cunard…
Personal detail proved to Cunard incorrect and a lack of transparency over Balcony stateroom description. Apparently our stateroom on the Queen Anne is deck BF , this deck has balconies with metal instead of glass and restricted views due to lifeboats . This is not mentioned in the balcony stateroom description. Also why have we not been allocated a specific cabin despite booking 11 months in advance ?
3 de julho de 2026
Resposta da Southampton Cruise Centre
Hi Colin,
Thank you for taking the time to leave your feedback.
The fare selected for your booking includes a guaranteed balcony cabin, with the cabin number allocated by Cunard closer to departure rather than at the time of booking. The fare conditions and cabin information are provided during the booking process.
Lee from our Cruise Concierge team has tried to contact you to discuss your concerns and see if we can help. If you'd still like to speak with us, please don't hesitate to get in touch and we'll be happy to assist.
Kind regards,
Southampton Cruise Centre
This will be our 3rd booking with…
This will be our 3rd booking with Southampton Cruise Centre and as always received excellent customer service.
We spoke to Jayne today and she was amazing with dealing with our booking and went above and beyond.
Well reccomended whatever your cruising needs are.
8 de julho de 2026
Resposta da Southampton Cruise Centre
Thank you for your review, Stephen.
Your continued support means a great deal to us, and we're delighted you've once again had such a positive experience with our team.
Jayne will be so pleased to hear your kind comments. Thank you for your recommendation, and if there's anything you need before you travel, we're always here to help.
Kind regards,
Southampton Cruise Centre
All the staff were extremely helpful
All the staff were extremely helpful. I had so many different questions and never once was I made to feel I was being a nuisance.
Jackie was so knowledgeable and would recommend anyone to use them
6 de julho de 2026
Resposta da Southampton Cruise Centre
Thank you for your review, Sue.
We're so pleased our team could help with your holiday plans, and Jackie will be delighted to hear your lovely comments.
Thank you for your recommendation. If there's anything else we can help with before you travel, please don't hesitate to get in touch.
Kind regards,
Southampton Cruise Centre
Great website and offers
Easy to navigate website, with simple filters to help find suitable options. Booking process was simple and clear, competitive pricing and discounts offered.
27 de junho de 2026
Resposta da Southampton Cruise Centre
Thank you for your review.
We're delighted you chose Southampton Cruise Centre for your holiday and really appreciate your kind comments.
It's great to know you had such a positive experience from searching for your cruise right through to booking.
If you need anything before you travel, our team is always here to help.
Kind regards,
Southampton Cruise Centre
Resposta da Southampton Cruise Centre
Thank you for your review, Mr Cox.
Jenny will be delighted to hear your kind comments, and we're so pleased she could help with your holiday plans.
If there's anything else we can help with before you travel, please don't hesitate to get in touch.
Kind regards,
Southampton Cruise Centre
Very helpful and informative about the…
Very helpful and informative about the cruise we wanted to go one
Offered a good price and suitable cabins
29 de junho de 2026
Resposta da Southampton Cruise Centre
Thank you for taking the time to leave a review, Lindy.
It's lovely to know we could help you choose the right cruise, and we really appreciate you booking with Southampton Cruise Centre.
Our team is here if you need anything before you set sail.
Kind regards,
Southampton Cruise Centre
Use the Village People!
Diane at Village Travel Group/ Southampton Cruise Centre was, as ever, efficient, friendly and helpful. We book everytime using Diane and the team.
A cruise is a lot of money going out and we know if any problems it will be sorted by a real person on the phone being helpful. It’s peace of mind. Thank you, Diane and team.
5 de julho de 2026
Resposta da Southampton Cruise Centre
Thank you for your review, John.
Your continued support means a great deal to us, and Diane will be delighted to read your kind comments.
Knowing you return to Southampton Cruise Centre because of the reassurance and personal service our team provides is something we're incredibly proud of.
Thank you for placing your trust in us, and as always, we'll be here if you need anything before you travel.
Kind regards,
Southampton Cruise Centre
Your employee Jackie
Your employee Jackie, was friendly professional and answered all our questions which made us book the our cruise.
4 de julho de 2026
Resposta da Southampton Cruise Centre
Thank you for your review, Brian.
Jackie will be delighted to hear your kind comments, and we're so pleased she gave you the confidence to book with us.
Wishing you a wonderful cruise when the time comes.
Kind regards,
Southampton Cruise Centre
Efficient service
The agent Caitlyn was patient and explained the various packages well.
4 de julho de 2026
Resposta da Southampton Cruise Centre
Thank you for your review.
Caitlyn will be delighted to hear your kind comments, and we're so pleased she could help you choose the right holiday.
If you need any further help before you travel, please don't hesitate to get in touch.
Kind regards,
Southampton Cruise Centre
I am Japanese
I am Japanese, and since I do not speak English, I am using a translation tool to write this message.Travel agencies in Japan charge port taxes and gratuities separately from the cruise fare, making the total cost very expensive. Because of this, I almost gave up on booking a cruise.However, I found Southampton Cruise Centre. Thanks to you, I was able to successfully book a cruise within my budget.Thank you so much for your help. Now, I am just looking forward to enjoying the cruise!
29 de junho de 2026
Resposta da Southampton Cruise Centre
Thank you so much for your wonderful review.
It means a great deal to us that you chose Southampton Cruise Centre, and we're delighted we could help you find a cruise that suited your budget.
We hope you have an unforgettable holiday, and if there's anything we can help with before you travel, please don't hesitate to get in touch.
Kind regards,
Southampton Cruise Centre
This is the first time we've booked…
This is the first time we've booked through Southampton Cruise Centre, and it was on the recommendation of a friend in England. We are very satisfied with Jennifer's attention and professionalism. In other words, it was our first time, but we're sure it won't be our last. Thank you for everything, and if I had to give a satisfaction rating, it would definitely be a 10+.
3 de julho de 2026
Resposta da Southampton Cruise Centre
Thank you for your wonderful review, Josep.
It means a great deal that you chose Southampton Cruise Centre after a recommendation, and we’re so pleased your first experience with us was such a positive one.
Jennifer will be delighted to read your kind comments, and we look forward to helping with many more holidays in the future.
Kind regards,
Southampton Cruise Centre
Easy website to navigate
Never used this company before however it was an easy website to navigate. Good prices. Easy to use.
3 de julho de 2026
Resposta da Southampton Cruise Centre
Thank you for your review, Jane.
We’re delighted you chose Southampton Cruise Centre for your first booking with us, and really appreciate your kind comments.
If you need anything before you travel, our team is always here to help.
Kind regards,
Southampton Cruise Centre
Jackie Bumby made our experience great.
Jackie Bumby made our experience great.
It's the 4th cruise we have used her for.
She couldn't be anymore helpful while staying professional throughout.
Always gets good prices.
3 de julho de 2026
Resposta da Southampton Cruise Centre
Thank you for your review, Jodie.
Your continued support means a great deal to us, and Jackie will be delighted to hear your lovely comments.
Thank you for choosing Southampton Cruise Centre time and time again. We look forward to helping with your next holiday, and if you need anything before you travel, we're always here to help.
Kind regards,
Southampton Cruise Centre
Very helpful & knowledgeable staff
16 de junho de 2026
Resposta da Southampton Cruise Centre
Thank you for your review, Cheryl.
We're so pleased you've had a positive experience with our team and really appreciate you taking the time to leave your feedback.
If there's anything we can help with before you travel, please don't hesitate to get in touch.
Kind regards,
Southampton Cruise Centre
Excellent customer service
Excellent customer service. Great communication, especially as we are located in Australia.
27 de junho de 2026
Resposta da Southampton Cruise Centre
Thank you for your review, Derick.
We're delighted you've had such a positive experience with our team and really appreciate your kind comments.
If you need any further help before you travel, we're only a phone call or email away.
Kind regards,
Southampton Cruise Centre
Very easy site to navigate and book
2 de julho de 2026
Resposta da Southampton Cruise Centre
Thank you for your review.
We're delighted you chose Southampton Cruise Centre for your holiday and really appreciate your business.
Wishing you a wonderful cruise when the time comes.
Kind regards,
Southampton Cruise Centre
Fabulous customer service
Fabulous customer service, very customer centric…addressed all my concerns about travelling with my child with disabilities…I would highly recommend.
2 de julho de 2026
Resposta da Southampton Cruise Centre
Thank you for your review, Kathleen.
Your kind words mean a great deal to us, and we're so pleased we could support you while planning your holiday.
Thank you for your recommendation. If there's anything we can do to help before you travel, please don't hesitate to get in touch.
Kind regards,
Southampton Cruise Centre
Very straightforward to book what I…
Very straightforward to book what I wanted. Great price obtained. Help from Sam was just what was needed. Thank you.
2 de julho de 2026
Resposta da Southampton Cruise Centre
Thank you for taking the time to leave a review, Janet.
We'll be sure to pass your lovely comments on to Sam, who'll be pleased to know she made such a positive difference.
Our team is here if you need any further help before you set sail.
Kind regards,
Southampton Cruise Centre
Resposta da Southampton Cruise Centre
Hi Angela,
Thank you for your review.
We appreciate you taking the time to share your feedback and are pleased you chose Southampton Cruise Centre for your holiday.
If there's anything we can help with before you travel, please don't hesitate to get in touch.
Kind regards,
Southampton Cruise Centre
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