We booked this cruise on-line. Very easy to use their Website. We did get an error versus confirmation after payment which was a bit worrying but not long after we received via Email confirming paymen... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Booking was super easy and Rebecca was as helpful as always Our bookings are alway convoluted with size of family and differing rooms etc but always handled well and patiently by Rebecca and always... Ver mais
A empresa respondeu
We recently booked our cruise to the Canaries in 2028 through Southampton cruise centre and it was the best travel experience we've had! From our initial consultation, Sam listened carefully to what w... Ver mais
A empresa respondeu
Nothing is too much trouble for the lady we deal with Jennifer Jones. She's excellent at her job very professional and very efficient. what else can I say First class service thank you!
A empresa respondeu
Informações sobre a empresa
- Agência de viagens de cruseiro
- Agência de cruzeiros
- Agência de viagens
- Agregador de viagens
- Clínica para viajantes
- Lounge para viajantes
Sobre Southampton Cruise Centre
Escrito pela empresa
Leading UK Cruise Specialists
Southampton Cruise Centre is one of the UK’s leading cruise holiday specialists, helping travellers explore the world by sea with confidence, ease, and expert support. We are part of the award-winning Travel Village Group, a fourth-generation family business with roots dating back to 1959, so delivering outstanding holidays is firmly in our DNA.
We offer thousands of cruises across all major cruise lines, covering everything from no-fly cruises from Southampton and other UK cruise ports to worldwide fly-cruise holidays. Customers can browse and book cruises online safely and securely, making it easy to plan a cruise whenever it suits them. For those who prefer a personal touch, our friendly UK-based cruise specialists are always available by phone to offer help, expert advice, or to manage the booking from start to finish.
In addition to standard cruise holidays, we also create exclusive SailorMade cruise and stay packages. These bespoke holidays are designed around each individual guest and can be tailored to suit any travel style, budget, or special requirement. From pre- and post-cruise hotel stays to fully customised itineraries, SailorMade packages give customers complete flexibility and peace of mind.
Our team brings first-hand cruise experience and genuine passion to every booking. We focus on understanding what our customers truly want and matching them with the right cruise and holiday experience.
With transparent pricing, financial protection, and a service that feels reassuringly human, thousands of customers trust Southampton Cruise Centre to make booking a cruise simple, secure, and genuinely enjoyable.
Where Customer Care Comes First
ABTA Bonded & ATOL Protected
Book with confidence knowing we are ABTA members (P6710) and recognised CLIA cruise specialists, with ATOL protection applying to applicable cruise and flight packages for added peace of mind when booking your holiday with us.
Informações de contacto
298 Highfield Road, FY4 3JU, Blackpool, Reino Unido
- 02380 658 386
- cruises@southamptoncruisecentre.com
- www.southamptoncruisecentre.com
4,9
Excelente
360 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Resposta da Southampton Cruise Centre
Hi Mr Burks,
Thank you for your continued support and for taking the time to leave us a review.
Wishing you another fantastic cruise, and we look forward to helping you again in the future.
Kind regards,
Southampton Cruise Centre
I Booked a cruise with Southampton…
I Booked a cruise with Southampton Cruise Centre.
The call goes through to the Village Travel Group in Blackpool. I was lucky enough to get Becky, who was absolutely fantastic. Nothing was too much trouble, she was so helpful and lovely to deal with. I had to make changes, which she made straight away and without any fuss.
It made the experience of booking a cruise so much nicer. Many thanks, much appreciated.
27 de julho de 2026
Resposta da Southampton Cruise Centre
Hi David,
Thank you for such a wonderful review.
Becky will be so pleased to read your kind words. It's always lovely to hear when one of our team has made such a positive impression.
We really appreciate you taking the time to share your experience and hope you have a fantastic cruise.
Kind regards,
Southampton Cruise Centre
Sue was very helpful above and beyond…
Sue was very helpful above and beyond lots of patience and dealt with me changing requests as I went along she was very professional
27 de julho de 2026
Resposta da Southampton Cruise Centre
Hi Richard,
Many thanks for your wonderful review.
It's always a pleasure to receive feedback like this, and I'm sure Sue will really appreciate your kind words.
Have an amazing cruise.
Kind regards,
Southampton Cruise Centre
Easy booking online
27 de julho de 2026
Resposta da Southampton Cruise Centre
Thank you for your review, Ulfin.
It's great to hear you found the booking process easy.
Wishing you a wonderful cruise and we're here if you need anything before you set sail.
Kind regards,
Southampton Cruise Centre
Jenny was so helpful
Jenny was great, so helpful, patient and was able to answer all our questions
26 de julho de 2026
Resposta da Southampton Cruise Centre
Hi Sarah,
Thank you for your kind words.
Jenny will be so pleased to read your review. I'll make sure she sees it.
Wishing you a wonderful holiday.
Kind regards,
Southampton Cruise Centre
Amy was lovely ty helped book our…
Amy was lovely ty helped book our cruise for next year sorted everythingvout for us
25 de julho de 2026
Resposta da Southampton Cruise Centre
Thank you for your lovely review.
We'll make sure your kind comments are passed on to Amy. She'll be delighted to read them.
Thank you for choosing Southampton Cruise Centre. We hope you have a wonderful cruise next year.
Kind regards,
Southampton Cruise Centre
Jenny was very helpful and was quick to…
Jenny was very helpful and was quick to sort out the cruise
25 de julho de 2026
Resposta da Southampton Cruise Centre
Thank you for your lovely review.
We'll make sure your kind comments are passed on to Jenny. She'll really appreciate your feedback.
We hope you have a fantastic cruise, and thank you for choosing Southampton Cruise Centre.
Kind regards,
Southampton Cruise Centre
Very helpfull attendant
Very helpfull attendant. Quick reply’s and booking thank you
25 de julho de 2026
Resposta da Southampton Cruise Centre
Hi Janet,
Thank you for your lovely review.
We really appreciate you taking the time to share your feedback and hope you have a wonderful holiday.
Kind regards,
Southampton Cruise Centre
Swift response to my call
Swift response to my call. Important business is long standing and personal touch.
Found all additional past cruise history for me. Good prices.
25 de julho de 2026
Resposta da Southampton Cruise Centre
Hi Hayley,
Thank you for your lovely review.
We really appreciate your continued support and are grateful you've chosen Southampton Cruise Centre for your holidays.
We hope you have a fantastic cruise, and we look forward to helping you again in the future.
Kind regards,
Southampton Cruise Centre
Just booked another cruise with Diane
Just booked another cruise with Diane. She is so helpful and friendly, nothing is too much trouble. Fantastic service.
17 de julho de 2026
Resposta da Southampton Cruise Centre
Hi Keren,
Thank you so much for your continued support and for taking the time to leave such a lovely review.
We'll make sure your kind comments are passed on to Diane. She'll be delighted to read them.
We hope you have another fantastic cruise, and we look forward to helping you again in the future.
Kind regards,
Southampton Cruise Centre
Resposta da Southampton Cruise Centre
Hi June,
Thank you for your review.
We really appreciate you choosing Southampton Cruise Centre and hope you have a wonderful holiday.
Kind regards,
Southampton Cruise Centre
Queen Anne cruise booking. A huge thank you to Lindsay for making…
A huge thank you to Lindsay for making our cruise booking into a treasured experience. We cannot wait to book another cruise with her. It gave us an uplift for the rest of the day. 5 star service. 👏👏👏👏👏
23 de julho de 2026
Resposta da Southampton Cruise Centre
Hi Chrysta,
Thank you so much for your wonderful review!
We'll make sure your lovely comments are passed on.
We really appreciate your support and can't wait to help you plan your next cruise. Until then, we hope you have an amazing time on Queen Anne.
Kind regards,
Southampton Cruise Centre
all round a great experience
all round a great experience, no holdup's a really good cruise.
23 de julho de 2026
Resposta da Southampton Cruise Centre
Hi Corrine,
Thank you for your review.
We're delighted you chose Southampton Cruise Centre for your holiday and really appreciate you taking the time to share your feedback.
Kind regards,
Southampton Cruise Centre
Excellent service Sam who we spoke to…
Excellent service Sam who we spoke to was so polite professional very helpful
21 de julho de 2026
Resposta da Southampton Cruise Centre
Hi Linda,
Many thanks for your fantastic review.
It's always a pleasure to receive feedback like this, and we'll be sure to share your comments with Sam.
Wishing you a fantastic holiday.
Kind regards,
Southampton Cruise Centre
Very easy to use
21 de julho de 2026
Resposta da Southampton Cruise Centre
Hi Keith,
Thank you for your review.
We really appreciate your support and hope you have a fantastic holiday.
Kind regards,
Southampton Cruise Centre
Rang up
Rang up, Amy was very efficient and personable. Excellent booking experience.
21 de julho de 2026
Resposta da Southampton Cruise Centre
Hi Kathleen,
Many thanks for taking the time to leave us a review.
It's always a pleasure to receive such positive feedback, and we'll be sure to share your comments with Amy.
Wishing you a wonderful cruise.
Kind regards,
Southampton Cruise Centre
Friendly staff that provide excellent advice
Friendly staff that provide excellent advice. Have been using this company for years now and would not go anywhere else to book my cruises. Highly recommend.
21 de julho de 2026
Resposta da Southampton Cruise Centre
Hi Tim,
Thank you so much for your continued support and for leaving such a fantastic review.
Knowing you've trusted Southampton Cruise Centre with your holidays over the years means a great deal to all of us.
Thank you for your recommendation. We hope you have another wonderful cruise, and we look forward to helping you plan many more.
Kind regards,
Southampton Cruise Centre
Friendly yet professional service
Friendly, professional and experienced. Caroline was a great help with us in making the booking, This inc different cabins, extra's and overall costs. Thank you
21 de julho de 2026
Resposta da Southampton Cruise Centre
Hi Nigel,
Thank you for your lovely review.
We really appreciate you taking the time to share your experience with us.
We hope you have a fantastic cruise, and thank you for choosing Southampton Cruise Centre for your holiday.
Kind regards,
Southampton Cruise Centre
Vary helpful and quick in response I…
Vary helpful and quick in response I would deal with them again
16 de julho de 2026
Resposta da Southampton Cruise Centre
Hi Clive,
Thank you for taking the time to leave us a review.
It's always a pleasure to receive feedback like this. We really appreciate your support and hope you have a fantastic holiday.
Kind regards,
Southampton Cruise Centre
Great service
The phone was answered promptly. Rebecca was extremely helpful and friendly and answered all our questions.
20 de julho de 2026
Resposta da Southampton Cruise Centre
Hi Chris,
Thank you for your lovely review.
We'll make sure your kind comments are passed on to Rebecca. She'll really appreciate your feedback.
Thank you for choosing Southampton Cruise Centre. We hope you have a fantastic cruise and look forward to helping you again in the future.
Kind regards,
Southampton Cruise Centre
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.