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Southampton Cruise Centre Opiniões 

359
TrustScore: 5 em 5

4,9

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

We booked this cruise on-line. Very easy to use their Website. We did get an error versus confirmation after payment which was a bit worrying but not long after we received via Email confirming paymen... Ver mais

Classificada 5 em 5 estrelas

Booking was super easy and Rebecca was as helpful as always Our bookings are alway convoluted with size of family and differing rooms etc but always handled well and patiently by Rebecca and always... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

We recently booked our cruise to the Canaries in 2028 through Southampton cruise centre and it was the best travel experience we've had! From our initial consultation, Sam listened carefully to what w... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Nothing is too much trouble for the lady we deal with Jennifer Jones. She's excellent at her job very professional and very efficient. what else can I say First class service thank you!

A empresa respondeu

Informações sobre a empresa

  1. Agência de viagens de cruseiro
  2. Agência de cruzeiros
  3. Agência de viagens
  4. Agregador de viagens
  5. Clínica para viajantes
  6. Lounge para viajantes

Sobre Southampton Cruise Centre

Escrito pela empresa

Leading UK Cruise Specialists

Southampton Cruise Centre is one of the UK’s leading cruise holiday specialists, helping travellers explore the world by sea with confidence, ease, and expert support. We are part of the award-winning Travel Village Group, a fourth-generation family business with roots dating back to 1959, so delivering outstanding holidays is firmly in our DNA.

We offer thousands of cruises across all major cruise lines, covering everything from no-fly cruises from Southampton and other UK cruise ports to worldwide fly-cruise holidays. Customers can browse and book cruises online safely and securely, making it easy to plan a cruise whenever it suits them. For those who prefer a personal touch, our friendly UK-based cruise specialists are always available by phone to offer help, expert advice, or to manage the booking from start to finish.

In addition to standard cruise holidays, we also create exclusive SailorMade cruise and stay packages. These bespoke holidays are designed around each individual guest and can be tailored to suit any travel style, budget, or special requirement. From pre- and post-cruise hotel stays to fully customised itineraries, SailorMade packages give customers complete flexibility and peace of mind.

Our team brings first-hand cruise experience and genuine passion to every booking. We focus on understanding what our customers truly want and matching them with the right cruise and holiday experience.

With transparent pricing, financial protection, and a service that feels reassuringly human, thousands of customers trust Southampton Cruise Centre to make booking a cruise simple, secure, and genuinely enjoyable.

Visit Southampton Cruise Centre

Where Customer Care Comes First

ABTA Bonded & ATOL Protected

ABTA Bonded & ATOL Protected
Book with confidence knowing we are ABTA members (P6710) and recognised CLIA cruise specialists, with ATOL protection applying to applicable cruise and flight packages for added peace of mind when booking your holiday with us.

Informações de contacto

4,9

Excelente

TrustScore: 5 em 5

359 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,9

Todas as opiniões

(359)

352 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Charlotte

Charlotte was first class in taking us through the process with all of the available add on's

5 de agosto de 2026
logótipo da Southampton Cruise Centre

Resposta da Southampton Cruise Centre

Hi Richard,

Thank you for your lovely review.

It's always a pleasure to receive feedback like that, and we'll make sure Charlotte sees your kind words.

Wishing you a fantastic holiday.

Kind regards,
Southampton Cruise Centre

Classificada 5 em 5 estrelas

nice easy web site to navigate

nice easy web site to navigate, great prices

5 de agosto de 2026
logótipo da Southampton Cruise Centre

Resposta da Southampton Cruise Centre

Hi Peter,

Thank you for your lovely review.

We're so pleased you chose Southampton Cruise Centre for your holiday and really appreciate your support.

Have a fantastic cruise, and we hope to welcome you back again in the future.

Kind regards,
Southampton Cruise Centre

Classificada 5 em 5 estrelas

VERY EASY EXPERIENCE not the first I…

VERY EASY EXPERIENCE not the first I have used Southampton Cruise Center Really helpful

5 de agosto de 2026
logótipo da Southampton Cruise Centre

Resposta da Southampton Cruise Centre

Hi Graham,

Thank you for your lovely review.

It's always a pleasure to welcome you back, and we really appreciate your continued support.

We hope you have another fantastic cruise and look forward to helping you again in the future.

Kind regards,
Southampton Cruise Centre

Classificada 5 em 5 estrelas

Amy was very helpful and steered us in…

Amy was very helpful and steered us in the right direction, regarding our upcoming cruise. She rang us back within 20 minutes with all the details, and answered all our questions politely and friendly.

5 de agosto de 2026
logótipo da Southampton Cruise Centre

Resposta da Southampton Cruise Centre

Hi David,

Thank you for your wonderful review.

Amy will be delighted to read your kind comments, and we really appreciate you taking the time to share your experience.

We hope you have a fantastic cruise, and if you need anything before you travel, our team is always here to help.

Kind regards,
Southampton Cruise Centre

Classificada 5 em 5 estrelas
logótipo da Southampton Cruise Centre

Resposta da Southampton Cruise Centre

Hi Mrs Newman,

Thank you for your lovely review.

Lee will be delighted to know you took the time to share your feedback.

We hope you have a wonderful cruise and look forward to helping you again in the future.

Kind regards,
Southampton Cruise Centre

Classificada 5 em 5 estrelas

Carolyn was such a friendly lovely lady…

Carolyn was such a friendly lovely lady , that put us at ease on our first cruise , thank you , so helpful

4 de agosto de 2026
logótipo da Southampton Cruise Centre

Resposta da Southampton Cruise Centre

Hi Linda,

Thank you for your lovely review.

Carolyn will be delighted to read your kind words. We're so pleased you chose Southampton Cruise Centre for your first cruise.

We hope you have an amazing holiday and that it's the first of many wonderful cruises.

Kind regards,
Southampton Cruise Centre

Classificada 5 em 5 estrelas

Lovely friendly advice and ease of booking

So much easier to talk to someone friendly and knowledgeable, rather than trawl through websites for hours on end.
They were able to answer ALL of my queries and offer personal advice.

4 de agosto de 2026
logótipo da Southampton Cruise Centre

Resposta da Southampton Cruise Centre

Hi Clare,

Thank you for your wonderful review.

We're so pleased you enjoyed the personal service our team provides, and we really appreciate you taking the time to share your experience.

We hope you have a fantastic holiday, and remember we're only a phone call or email away if you need us before you travel.

Kind regards,
Southampton Cruise Centre

Classificada 5 em 5 estrelas

I am a full time wheelchair user

I am a full time wheelchair user and needed an accessible holiday, I found that they where extremely helpful and assisted me with the booking and medical requirements
I would certainly recommend the services

30 de julho de 2026
logótipo da Southampton Cruise Centre

Resposta da Southampton Cruise Centre

Hi Chris,

Thank you for your wonderful review.

We're delighted we could help you find the right holiday, and we really appreciate your recommendation.

We hope you have a fantastic cruise, and if you need anything at all before you travel, our team is always here to help.

Kind regards,
Southampton Cruise Centre

Classificada 5 em 5 estrelas

very helpfull and friendly

29 de julho de 2026
logótipo da Southampton Cruise Centre

Resposta da Southampton Cruise Centre

Thank you for your kind review.

We really appreciate your support and hope you have a wonderful holiday.

Kind regards,
Southampton Cruise Centre

Classificada 5 em 5 estrelas

We’ve booked with Jenny Jones several…

We’ve booked with Jenny Jones several times now, and she’s always brilliant. She takes the time to explain all the options and never rushes us, even when my husband and family change their minds. I’d happily recommend Southampton Cruise Centre to anyone.

1 de agosto de 2026
logótipo da Southampton Cruise Centre

Resposta da Southampton Cruise Centre

Hi Diane,

Thank you so much for your continued support and for leaving such a wonderful review.

Jenny will be delighted to read your kind words, and we really appreciate your recommendation.

We hope you have another fantastic cruise, and we look forward to helping you and your family again in the future.

Kind regards,
Southampton Cruise Centre

Classificada 5 em 5 estrelas

Good price and superb customer service

Amy Hession was super patient and really helpful when booking my cruise. She was able to tailor the booking to exactly what I needed and the total cost was reasonable too.
Thoroughly recommended!

1 de agosto de 2026
logótipo da Southampton Cruise Centre

Resposta da Southampton Cruise Centre

Hi Rachel,

Thank you for your wonderful review.

Amy will be delighted to read your kind comments, and we really appreciate your recommendation.

We hope you have a fantastic cruise, and if there's anything you need before you travel, our team is always here to help.

Kind regards,
Southampton Cruise Centre

Classificada 5 em 5 estrelas

Fantastic Customer Service

Made a mistake on my booking (totally my fault as I booked online). Contacted Southampton cruise centre and they sorted it out immediately. Great customer service.

30 de julho de 2026
logótipo da Southampton Cruise Centre

Resposta da Southampton Cruise Centre

Hi Lisa,

Thank you for your wonderful review.

We're so pleased we could get everything sorted for you. Whether you book online or over the phone, our team is always here if you need us before or after your booking.

We hope you have a fantastic cruise and look forward to helping you again in the future.

Kind regards,
Southampton Cruise Centre

Classificada 5 em 5 estrelas

Usual excellent service from Jenny

Usual excellent service from Jenny. Many thanks for making everything so easy

31 de julho de 2026
logótipo da Southampton Cruise Centre

Resposta da Southampton Cruise Centre

Thank you for your lovely review.

Jenny will be delighted to read your kind words.

We hope you have another fantastic cruise and look forward to helping you again in the future.

Kind regards,
Southampton Cruise Centre

Classificada 5 em 5 estrelas

Unrivaled Service Excellence from Carolyn Markey

I worked with Carolyn Markey, and could not possibly express in words, the grace, persistence, and competence of her service. We had a difficult time finding affordable space on a cruise. She made it happen, and is the consummate professional.

30 de julho de 2026
logótipo da Southampton Cruise Centre

Resposta da Southampton Cruise Centre

Hi Regina,

Thank you for such a wonderful review.

We'll make sure Carolyn sees your lovely comments. Receiving feedback like this means a great deal to our team.

We hope you have a fantastic holiday and look forward to helping you again in the future.

Kind regards,
Southampton Cruise Centre

Classificada 5 em 5 estrelas

Sam was really helpful in finding out…

Sam was really helpful in finding out what we wanted & took her time to explain everything.

29 de julho de 2026
logótipo da Southampton Cruise Centre

Resposta da Southampton Cruise Centre

Hi Helen,

Many thanks for your kind review.

Feedback like this really does mean a lot to our team, and Sam will be delighted to read your comments.

Have a fantastic cruise!

Kind regards,
Southampton Cruise Centre

Classificada 5 em 5 estrelas

Queen victoria cruises

Each time we have enquired regarding a cruise Sam has been excellent throughout. Guiding us pensioners all the way for a fabulous holiday. Always on ty end of a phone if we needed help.

27 de julho de 2026
logótipo da Southampton Cruise Centre

Resposta da Southampton Cruise Centre

Hi Glenys,

Many thanks for taking the time to leave such a lovely review.

We'll be sure to share your comments with Sam. Your continued support really does mean a great deal to everyone here.

Wishing you a wonderful cruise aboard Queen Victoria.

Kind regards,
Southampton Cruise Centre

Classificada 5 em 5 estrelas

My first cruise

It has been so easy to book my first cruise. Every thing is explained at every step in an easy and concise way. The follow up emails are also very explanatory. Excellent for first time cruisers.

28 de julho de 2026
logótipo da Southampton Cruise Centre

Resposta da Southampton Cruise Centre

Hi Christina,

Thank you for choosing Southampton Cruise Centre and for your wonderful review.

We hope the cruise is everything you're hoping for and the first of many. Have a fantastic holiday!

Kind regards,
Southampton Cruise Centre

Classificada 5 em 5 estrelas

We have never been disappointed with…

We have never been disappointed with cruise village/Southampton cruise centre
Always come up trumps with service. Thanks particularly go to Diane Ware for her dedication and friendship over many years.

23 de julho de 2026
logótipo da Southampton Cruise Centre

Resposta da Southampton Cruise Centre

Hi Harry,

Thank you so much for your continued support over the years and for leaving such a wonderful review.

Diane will be delighted to know how much her dedication has meant to you. We'll make sure she sees your kind words.

We hope you have another fantastic cruise.

Kind regards,
Southampton Cruise Centre

Classificada 5 em 5 estrelas

Great service

Call was answered almost immediately.
We received helpful advice on the ship of our choice, from the friendly call handler. Great service.
Would definitely recommend.

28 de julho de 2026
logótipo da Southampton Cruise Centre

Resposta da Southampton Cruise Centre

Hi Anne-Marie,

Thank you so much for your lovely review.

We really appreciate you taking the time to share your experience with us. Your recommendation means a great deal to everyone at Southampton Cruise Centre.

We hope you have a wonderful holiday and look forward to helping you again in the future.

Kind regards,
Southampton Cruise Centre

Classificada 5 em 5 estrelas

Booked with them before staff are…

Booked with them before staff are brilliant

28 de julho de 2026
logótipo da Southampton Cruise Centre

Resposta da Southampton Cruise Centre

Hi Mr Burks,

Thank you for your continued support and for taking the time to leave us a review.

Wishing you another fantastic cruise, and we look forward to helping you again in the future.

Kind regards,
Southampton Cruise Centre

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