We booked this cruise on-line. Very easy to use their Website. We did get an error versus confirmation after payment which was a bit worrying but not long after we received via Email confirming paymen... Ver mais

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Leia as opiniões dos outros
Booking was super easy and Rebecca was as helpful as always Our bookings are alway convoluted with size of family and differing rooms etc but always handled well and patiently by Rebecca and always... Ver mais
A empresa respondeu
We recently booked our cruise to the Canaries in 2028 through Southampton cruise centre and it was the best travel experience we've had! From our initial consultation, Sam listened carefully to what w... Ver mais
A empresa respondeu
Nothing is too much trouble for the lady we deal with Jennifer Jones. She's excellent at her job very professional and very efficient. what else can I say First class service thank you!
A empresa respondeu
Informações sobre a empresa
- Agência de viagens de cruseiro
- Agência de cruzeiros
- Agência de viagens
- Agregador de viagens
- Clínica para viajantes
- Lounge para viajantes
Sobre Southampton Cruise Centre
Escrito pela empresa
Leading UK Cruise Specialists
Southampton Cruise Centre is one of the UK’s leading cruise holiday specialists, helping travellers explore the world by sea with confidence, ease, and expert support. We are part of the award-winning Travel Village Group, a fourth-generation family business with roots dating back to 1959, so delivering outstanding holidays is firmly in our DNA.
We offer thousands of cruises across all major cruise lines, covering everything from no-fly cruises from Southampton and other UK cruise ports to worldwide fly-cruise holidays. Customers can browse and book cruises online safely and securely, making it easy to plan a cruise whenever it suits them. For those who prefer a personal touch, our friendly UK-based cruise specialists are always available by phone to offer help, expert advice, or to manage the booking from start to finish.
In addition to standard cruise holidays, we also create exclusive SailorMade cruise and stay packages. These bespoke holidays are designed around each individual guest and can be tailored to suit any travel style, budget, or special requirement. From pre- and post-cruise hotel stays to fully customised itineraries, SailorMade packages give customers complete flexibility and peace of mind.
Our team brings first-hand cruise experience and genuine passion to every booking. We focus on understanding what our customers truly want and matching them with the right cruise and holiday experience.
With transparent pricing, financial protection, and a service that feels reassuringly human, thousands of customers trust Southampton Cruise Centre to make booking a cruise simple, secure, and genuinely enjoyable.
Where Customer Care Comes First
ABTA Bonded & ATOL Protected

Informações de contacto
298 Highfield Road, FY4 3JU, Blackpool, Reino Unido
- 02380 658 386
- cruises@southamptoncruisecentre.com
- www.southamptoncruisecentre.com
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Charlotte
Charlotte was first class in taking us through the process with all of the available add on's

Resposta da Southampton Cruise Centre

Resposta da Southampton Cruise Centre
VERY EASY EXPERIENCE not the first I…
VERY EASY EXPERIENCE not the first I have used Southampton Cruise Center Really helpful

Resposta da Southampton Cruise Centre
Amy was very helpful and steered us in…
Amy was very helpful and steered us in the right direction, regarding our upcoming cruise. She rang us back within 20 minutes with all the details, and answered all our questions politely and friendly.

Resposta da Southampton Cruise Centre
Carolyn was such a friendly lovely lady…
Carolyn was such a friendly lovely lady , that put us at ease on our first cruise , thank you , so helpful

Resposta da Southampton Cruise Centre
Lovely friendly advice and ease of booking
So much easier to talk to someone friendly and knowledgeable, rather than trawl through websites for hours on end.
They were able to answer ALL of my queries and offer personal advice.

Resposta da Southampton Cruise Centre
I am a full time wheelchair user
I am a full time wheelchair user and needed an accessible holiday, I found that they where extremely helpful and assisted me with the booking and medical requirements
I would certainly recommend the services

Resposta da Southampton Cruise Centre
We’ve booked with Jenny Jones several…
We’ve booked with Jenny Jones several times now, and she’s always brilliant. She takes the time to explain all the options and never rushes us, even when my husband and family change their minds. I’d happily recommend Southampton Cruise Centre to anyone.

Resposta da Southampton Cruise Centre
Good price and superb customer service
Amy Hession was super patient and really helpful when booking my cruise. She was able to tailor the booking to exactly what I needed and the total cost was reasonable too.
Thoroughly recommended!

Resposta da Southampton Cruise Centre
Fantastic Customer Service
Made a mistake on my booking (totally my fault as I booked online). Contacted Southampton cruise centre and they sorted it out immediately. Great customer service.

Resposta da Southampton Cruise Centre
Usual excellent service from Jenny
Usual excellent service from Jenny. Many thanks for making everything so easy

Resposta da Southampton Cruise Centre
Unrivaled Service Excellence from Carolyn Markey
I worked with Carolyn Markey, and could not possibly express in words, the grace, persistence, and competence of her service. We had a difficult time finding affordable space on a cruise. She made it happen, and is the consummate professional.

Resposta da Southampton Cruise Centre
Sam was really helpful in finding out…
Sam was really helpful in finding out what we wanted & took her time to explain everything.

Resposta da Southampton Cruise Centre
Queen victoria cruises
Each time we have enquired regarding a cruise Sam has been excellent throughout. Guiding us pensioners all the way for a fabulous holiday. Always on ty end of a phone if we needed help.

Resposta da Southampton Cruise Centre
My first cruise
It has been so easy to book my first cruise. Every thing is explained at every step in an easy and concise way. The follow up emails are also very explanatory. Excellent for first time cruisers.

Resposta da Southampton Cruise Centre
We have never been disappointed with…
We have never been disappointed with cruise village/Southampton cruise centre
Always come up trumps with service. Thanks particularly go to Diane Ware for her dedication and friendship over many years.

Resposta da Southampton Cruise Centre
Great service
Call was answered almost immediately.
We received helpful advice on the ship of our choice, from the friendly call handler. Great service.
Would definitely recommend.

Resposta da Southampton Cruise Centre

Resposta da Southampton Cruise Centre
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