Easy booking process online using blue light discount but although discount was shown as applied, confirmation showed id paid full amount. Checked bank account and full amount had been taken. Contac... Ver mais
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Leia as opiniões dos outros
Excellent service. Had a one night stay and we had a great time. Spa was amazing. We had a dinner at Harris kitchen and it was delicious as we are vegetarian and we got quite few options too. Overall... Ver mais
The web site was easy to navigate and the price was good it would be good if they give you an option to book extra paid treatments should people want them and the dinner menu with prices if the dinn... Ver mais
A empresa respondeu
Super helpful website for arranging a mid-week spa day for 2. Very easy to find a good selection of tempting locations nearby within budget using the list and map functions. That hardest part is c... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
The leading central reservations & advice service for UK spas. Our easy to use website helps you to quickly find your perfect spa experience combined with our best price guarantee you can be confident of the BEST prices booking with us.
Find your indulgence with SpaSeekers
Escrito pela empresa
- Best Price Guarantee on UK wide spa experiences
- Choose from our nationwide selection of spa experiences including: Spa Day & Breaks, Deals & Gift Vouchers
- Spa Gift Vouchers from just £25
- Redeemable UK wide at around 500 locations
- Award winning customer service
- Free impartial advice & booking service
- Specialists in group bookings
- Book online or by phone
- Instant gift vouchers from £25
Informações de contacto
4 Villiers Court, Copse Drive, Meriden Business Park, CV5 9RN, Coventry, Reino Unido
- www.spaseekers.com
4,3
Excelente
15 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 45% das suas opiniões negativas
Geralmente responde dentro de duas semanas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Resposta da SpaSeekers.com
Hi Rm,
Thank you for your feedback. We’re sorry to hear you found the price higher when booking through Spa Seekers.
As a third-party booking platform, the prices and packages available to us are provided directly by the venue, and we are required to follow the pricing they supply. We always aim to offer the most up-to-date information available and appreciate you bringing this to our attention.
We hope we can welcome you again in the future.
Billie @SpaSeekers 💜
Overbooked - no availability
Small print said to check treatment times with the spa and when I did so, was informed that there was no availability at all! Really disappointing and just relieved we didn't arrive to be turned away...
1 de setembro de 2026
Resposta da SpaSeekers.com
Hi Victoria,
Thank you for taking the time to leave your review.
This certainly isn't the level of service we aim to provide. From what you've described, it appears the spa's availability may not have been updated correctly before accepting live bookings, resulting in a reservation being confirmed when the spa was unfortunately unable to accommodate it. While this is extremely rare, we completely appreciate how disappointing this must have been.
Once again, we're very sorry for the inconvenience and disappointment caused.
Thank you, Billie @SpaSeekers 💜
we used Spa Seekers a few weeks ago now…
we used Spa Seekers a few weeks ago now ,we had a lovely relaxing day at Wildmoor ,would have given a 5* but confusion when we arrived hadn't got us booked in and was another 4 couples aswell
7 de agosto de 2026
Resposta da SpaSeekers.com
Hi Pamela,
Thank you for taking the time to leave your feedback.
SpaSeekers reviews are intended to reflect your experience with the SpaSeekers booking service. However, we appreciate you taking the time to share your feedback about the venue.
We’ll make sure your comments are passed directly to the spa so they can review your feedback with their team.
Thank you again for bringing this to our attention.
Billie @SpaSeekers💜
Resposta da SpaSeekers.com
Hi Sharon,
Thank you so much for your lovely feedback! We’re delighted to hear that you found it easy to book, and that you got great value for money! .
We hope you have a fab spa experience and would love to welcome you back again soon!
Billie @ SpaSeekers💜
Resposta da SpaSeekers.com
Hi Malcolm,
Thank you so much for your lovely feedback! We’re delighted to hear that you found everything quick and easy, and that you got great value for money too.
We hope you have a fab spa experience and would love to welcome you back again soon!
Billie @ SpaSeekers💜
Good value for money
30 de agosto de 2026
Opinião espontânea
Resposta da SpaSeekers.com
Hi Estefania,
Thanks for your lovely review! We're delgithed to hear that you found a good value for money deal via our website!
We're looking forward to welcoming you back to SpaSeekers for your next expereince.
Billie @ SpaSeekers💜
Good site
Good site , easy to use and simple to read only downfall which I am not sure if its spa seekers or the grand the deal didn't mention there was set morning sessions and on purchasing these would be allocated per person.
28 de agosto de 2026
Resposta da SpaSeekers.com
Hi Andrew,
Thank you so much for your lovely feedback! We’re really pleased to hear that you found our website easy to use and the information simple to read.
We look forward to welcoming you back to SpaSeeekrs for your next experience.
Billie @ SpaSeekers💜
Resposta da SpaSeekers.com
Hi Darren,
Thanks for your lovely review! We're delighted to hear that you found the booking process easy and straightforward.
We hope you had a fab spa experience and would love to welcome you back again soon!
Billie @ SpaSeekers💜
Booked through spaseekers as a treat…
Booked through spaseekers as a treat during our 30th anniversary holiday. Booking was later cancelled by the hotel saying they were full. I informed spaseekers straight away but my payment was still taken. I had to make a further phone call and then a very helpful lady actioned the refund. The most disappointing part was that we didn't get the spa day.
26 de agosto de 2026
Resposta da SpaSeekers.com
Hi Hayley,
Thank you for taking the time to leave your review. We are so sorry to read about your experience and completely understand how frustrating this must have been, especially for your 30th anniversary.
This certainly isn't the level of service we aim to provide. From what you've described, it appears the spa's availability may not have been updated correctly before accepting live bookings, resulting in a reservation being confirmed when the spa was unfortunately unable to accommodate it. While this is extremely rare, we completely appreciate how disappointing this must have been.
We're glad to hear that our team were able to help and action your request of a refund.
We hope we have the opportunity to help you plan a much more enjoyable experience in the future.
Thank you, Billie @SpaSeekers 💜
Resposta da SpaSeekers.com
Hi Karen,
Thanks for your lovely review. We're delighted to hear that you were able to secure your booking easily!
We’d love to welcome you back for another spa experience soon!
Billie @SpaSeekers💜
Easy to use ordering system
Easy to use ordering system and e-voucher was delivered to recipient's email on her birthday. Excellent!
25 de agosto de 2026
Resposta da SpaSeekers.com
Hi Mrs J Porter,
Thank you so much for your fantastic review! We’re delighted to hear that you found our ordering system so easy to use and that the e-voucher arrived safely in time for the recipient’s birthday.
We hope to wlecome you back to SpaSeekers soon!
Billie @SpaSeekers 💜
Great options and easy to use website…
Great options and easy to use website for the booking process
28 de agosto de 2026
Resposta da SpaSeekers.com
Hi Charlotte,
Thank you for your lovely feedback! We’re delighted to hear that you found our website easy to navigate and enjoyed the wide range of choices available.
We’d love to welcome you back for another spa experience soon!
Billie @SpaSeekers💜
Resposta da SpaSeekers.com
Hi Elizabeth,
Thanks for your fab review! We're delighted to hear you found it easy to complete your booking.
We look forward to welcoming you back to book your next experience when you're ready!
Billie @SpaSeekers 💜
Resposta da SpaSeekers.com
Hi Carly,
Thanks for your fab review. We’re really pleased to hear that you found our website so easy to use.
We’d love to welcome you back for another spa experience soon!
Billie @SpaSeekers 💜
Helpful and knowledgeable
The call centre help was impeccable and accommodating.
28 de agosto de 2026
Resposta da SpaSeekers.com
Hi Erika,
Thanks for your lovely review! We’re delighted to hear that our call centre team was so helpful and accommodating.
We’ll be sure to share your kind words with the team.
Billie @SpaSeekers💜
Resposta da SpaSeekers.com
Hi Tracy,
Thank you for your lovely review! We’re really pleased to hear that you found booking with us so easy and, even better, that you managed to secure a great price!
We hope you have a fab spa experience and would love to welcome you back again soon!
Billie @ SpaSeekers💜
Easily
Easily.
I was able to call the spar and make some changes which were done without any hustle
25 de agosto de 2026
Resposta da SpaSeekers.com
Hi Beanca,
Thanks for your great review!
We hope you had a fab spa experience and would love to welcome you back again soon!
Billie @ SpaSeekers💜
Easy to use
I found the booking experience very easy to follow and found definitely use this service again and again.
24 de agosto de 2026
Resposta da SpaSeekers.com
Hi DW,
Thank you for your lovely feedback! We’re really pleased to hear that you found the booking process so easy to follow.
We’ll look forward to welcoming you back for the next one! ✨
Billie @SpaSeekers💜
I dealt with a lovely lady called Faye…
I dealt with a lovely lady called Faye and she had fantastic customer service. Faye Found me a great deal and I had the best time at the spa in Manchester. Overall was so very pleased I’ll be using Spa Seekers again 100%.
Thank you Faye For creating a lovely time from start to finish :-)
Nicole
25 de agosto de 2026
Opinião espontânea
Resposta da SpaSeekers.com
Hi Nicole,
Thanks so much for the lovely review! Great to hear the package was just what you were looking for and Faye made the whole booking experience such an easy one.
We really appreciate the recommendation and would love to welcome you back again soon!
Billie @SpaSeekers💜
Resposta da SpaSeekers.com
Hi Christine,
We’re delighted to hear that you found our website easy to navigate and enjoyed the wide range of choices available.
We really appreciate you taking the time to share your experience and hope to help you find another great experience with us soon!
Billie @ SpaSeekers💜
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