The web site was easy to navigate and the price was good it would be good if they give you an option to book extra paid treatments should people want them and the dinner menu with prices if the dinn... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
I rang Spa seekers as my voucher clearly stated that a 1 hour treatment was included. When I booked the spa day the hotel stated no treatments were included so I called Spa seekers to clarify. They co... Ver mais
Super helpful website for arranging a mid-week spa day for 2. Very easy to find a good selection of tempting locations nearby within budget using the list and map functions. That hardest part is c... Ver mais
A empresa respondeu
Avoid i booked a spa day they took my money then said they dont do massages on Sunday even though it was conformed for sunday.then they asking for extra payment for the massage if I would of paid the... Ver mais
Informações sobre a empresa
Escrito pela empresa
The leading central reservations & advice service for UK spas. Our easy to use website helps you to quickly find your perfect spa experience combined with our best price guarantee you can be confident of the BEST prices booking with us.
Find your indulgence with SpaSeekers
Escrito pela empresa
- Best Price Guarantee on UK wide spa experiences
- Choose from our nationwide selection of spa experiences including: Spa Day & Breaks, Deals & Gift Vouchers
- Spa Gift Vouchers from just £25
- Redeemable UK wide at around 500 locations
- Award winning customer service
- Free impartial advice & booking service
- Specialists in group bookings
- Book online or by phone
- Instant gift vouchers from £25
Informações de contacto
4 Villiers Court, Copse Drive, Meriden Business Park, CV5 9RN, Coventry, Reino Unido
- www.spaseekers.com
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 42% das suas opiniões negativas
Geralmente responde dentro de duas semanas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Voucher showed inc treatments but they weren't!
I rang Spa seekers as my voucher clearly stated that a 1 hour treatment was included. When I booked the spa day the hotel stated no treatments were included so I called Spa seekers to clarify. They confirmed no treatments but agreed my voucher was printed incorrectly. I think this is quite poor customer service and could appear as mis-selling. I was offered a refund for the voucher price but as it was a gift I said no but I would be cautious of buying a voucher here if they do this (it appears to be a better deal than it is).
Very nice staff and amazing service
Very nice staff and amazing service, but too much chlorine :D
Fantastic customer service
Fantastic customer service. Very polite and extremely helpful when i made a mistake when booking. I 100% recommend.
Spa seekers
The web site was easy to navigate and the price was good it would be good if they give you an option to book extra paid treatments should people want them and the dinner menu with prices if the dinner isn’t included!
Other than that it was good.
Rebecca that I spoke to was super…
Rebecca that I spoke to was super helpful. Quick & easy to book:)
Booking process was easy to follow
Made to pay a price increase for spa.
Tried to book our spa which was a Xmas present from our daughter over a few days all I kept getting was vouchers not valid.
I called spa seekers to sort this issue we did want treatments but was not available for the twilight, they was only available if we booked another date and had a full spa day. Which for us is difficult as we work opposite shifts we rarely get time off together. So we opted to do the twilight spa instead of upgrading to a full day. So we carried on booking on the phone to be told we need to pay more money as the price has increased. I think this is totally unacceptable and out of order. My daughter was so upset to find out we needed to do this. If I could have I would have taken a full refund and booked with someone else or a spa direct.
Professional service
Easy to access and book a day spa session
Booking process easy and quick. Website had plenty of choice.
Easy to book and PayPal pay in 3 an…
Easy to book and PayPal pay in 3 an option at check out so win win x
Very poor customer experience
I booked a spa day for myself, mum and sister. Once confirmed we booked leave, brought expensive train tickets, arranged childcare etc. 2 days later I was notified by the spa that I shouldn’t have been able to book as they were full and the would need to cancel. I contacted spa seekers via their chat and was advised I could cancel (wasting leave, train tickets etc) or book at the only other spa in that town which costs more than twice the price for an equivalent package. They offered a 7% discount on this, as the ‘highest available discount they could offer’ I pointed out as a blue light card holder I was already entitled to 10% discount, it was confirmed these both couldn’t be used, so I’d be worse off using their 7% goodwill gesture. I have emailed a complaint and haven’t yet heard back but I am seriously unimpressed so far, as it seems that due to a fault with either the spa or spa seekers (who my contract is with) myself and family members will be inconvenienced and left out of pocket. Should spa seekers respond constructively to my email to address this I will update my review accordingly.
Start to finish the welcome the…
Start to finish the welcome the friendliness of staff, the food the spa the treatment second to none.
Uniformed advisor booked the wrong date
Great correspondence with the consultant regarding a spa break booking up until the point they vanished completely. A new person then took over who clearly hadn't read all the correspondence which led to them booking a different date which I then had to cancel. Wasted several days emailing forward and back (all the while the price kept increasing) all for nothing, and now I have to start the process over.
easy process
Easy to navigate
Easy to navigate. Found what I was looking for. Good communication.
Waste of time
We planned everything around booking the dates shown as available on the web site, arranged time off work, childcare etc .. booked and paid for the spa day on the web site, confirmation of booking all received…. Only to be told the following day there was no availability and even though we had booked and paid we could not go . Obviously completely disappointed as we were assuming the spa seekers show availability, and that the information is accurate, will
Not bother using again … go direct
Connor was really helpful made the…
Connor was really helpful made the whole process easy
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.








