Specsavers Opiniões 

2661
•
TrustScore: 4.5 em 5

4,5

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Leia as opiniões dos outros

Classificada 2 em 5 estrelas

Firstly my order hadn’t arrived after 2.5 weeks - when I phoned to query it they said they would send out an emergency pair of trial lenses to cover me and keep me updated on my order. The trial len... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Highly skilled optometrists who are equally as wonderful with my children as they are with me. Other staff are also friendly and very knowledgeable.

A empresa respondeu

Classificada 5 em 5 estrelas

Have been going annually to Hornby Specsavers since 2021 (vision keeps changing). Always lovely staff who know their stuff.

A empresa respondeu

Classificada 5 em 5 estrelas

I had ordered the wrong contact lenses and was going away. The guys were absolutely amazing and even got my lens all the way down the south of the South Island to the motel I was staying. Awesome serv... Ver mais

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4,5

Excelente

TrustScore: 4.5 em 5

3 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,5

Todas as opiniões

(2661)

588 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Should be a 10 star

5 stars is not enough. It should be a 10! I came in to Specsavers Papakura yesterday afternoon as my glasses hit the ground and one of my lenses came out. I have progressive eyesight and really need my glasses. Jen got me to sit down and relax while she kindly and expertly repaired my glasses at no charge. I was more than happy to pay a fee for the repair but it wasn't required. My glasses are better than ever. Anytime I have come into this store, the staff members have been so nice and helpful. I will continue to go back for eye tests and glasses and recommend this store to anyone I can. Thank you. 😀

9 de julho de 2026
Opinião espontânea
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Resposta da Specsavers

Thanks for your amazing review!

Classificada 5 em 5 estrelas

Richmond Nelson Branch

Richmond Nelson Branch
What can I say what a great team of people couldnt fault the service received.
I received a call from Julie yesterday morning saying my glasses had arrived in store .Sent by courier to my address in Westport overnight received early this morning.
Highly recommend Spec Savers Richmond Mall Branch .

Thanks Rob Jones

8 de julho de 2026
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Resposta da Specsavers

Thanks for your lovely review!

Classificada 5 em 5 estrelas

Great experience, easy process

The entire process was very easy, I had no trouble navigating the website. Delivery was super fast and the glasses fit perfectly

16 de junho de 2026
logótipo da Specsavers

Resposta da Specsavers

Thank you so much Tony!

Classificada 5 em 5 estrelas

I had a great experience at Specsavers…

I had a great experience at Specsavers New Lynn. The optometrist was professional, thorough, and took the time to explain everything clearly, making me feel comfortable throughout the appointment. The staff were also fantastic—they quickly booked me in and were friendly, efficient, and helpful from start to finish. Excellent customer service all around. Highly recommend!

27 de junho de 2026
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Resposta da Specsavers

Hi Hiral, thanks so much for your lovely review! We will pass this on to the team, they will be so happy to hear you enjoyed your time in store and that you were happy with the service! Thanks, Hiral!

Classificada 5 em 5 estrelas

Exceptional customer service

The staff in Napier are very caring and helpful and I couldn’t be happier with the whole experience. They worked around my disability and made it so much easier for me. I’ve been there twice now and have been treated incredibly well on both occasions. Their prices are so much cheaper than I’ve been paying in the past and they have a good range of frames to choose from too. I would highly recommend them.

26 de junho de 2026
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Resposta da Specsavers

Hi Lynda, thanks so much for your lovely review! We will pass this on to the team, they will be so happy to hear you enjoyed your time in store and that you were happy with the service! Thanks, Lynda!

Classificada 5 em 5 estrelas

great

great, friendly and helpful staff, helped me find a nice pair of adidas glasses that are perfect. Great service and fast delivery

30 de junho de 2026
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Resposta da Specsavers

Thanks for your kind words!

Classificada 1 em 5 estrelas

Turned up 15 min early for my…

Turned up 15 min early for my appointment, waited 45 min in the shop at Chartwell, went to the counter to remind them, got told I have missed my appointment as I didn't come back to the counter at my appointment time, what a joke.
Emailed them twice over the last 2 weeks and just got absolutely no reply whatsoever , please don't tell me to submit this somewhere else like all your other replies, Specsavers Chartwell you suck and I wont be walking into another store ever!!!

22 de junho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

This morning I went into Timaru…

This morning I went into Timaru specsavers and was greeted by Hey. My glasses had a broken arm due to my dog getting my glasses. She very quickly found a pair of frames that fitted my lenses perfectly. She was so helpful and solved my issue very quickly . One very happy customer thanks again Hey.

4 de julho de 2026
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Resposta da Specsavers

Thank you so much!

Classificada 5 em 5 estrelas

As indicated

As indicated. Comfortable, professional, robust and to the point.

24 de junho de 2026
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logótipo da Specsavers

Resposta da Specsavers

Thanks Michael!

Classificada 5 em 5 estrelas

Staff

Eric, Maka, and Hilary, I just wanna say they were all perfect. This was my first time getting my eyes checked and getting a glasses, it was surprisingly comfortable and their energy is just top tier. At first I thought it would be awkward, but as the conversation grew, they were enthusiastic with their jokes and stories. Love Maka for his jokes, Hilary for her stories, and Eric for his calm aura!

3 de julho de 2026
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logótipo da Specsavers

Resposta da Specsavers

Thanks for the great review!

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