Firstly my order hadn’t arrived after 2.5 weeks - when I phoned to query it they said they would send out an emergency pair of trial lenses to cover me and keep me updated on my order. The trial len... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Firstly my order hadn’t arrived after 2.5 weeks - when I phoned to query it they said they would send out an emergency pair of trial lenses to cover me and keep me updated on my order. The trial len... Ver mais
A empresa respondeu
Highly skilled optometrists who are equally as wonderful with my children as they are with me. Other staff are also friendly and very knowledgeable.
A empresa respondeu
Have been going annually to Hornby Specsavers since 2021 (vision keeps changing). Always lovely staff who know their stuff.
A empresa respondeu
I had ordered the wrong contact lenses and was going away. The guys were absolutely amazing and even got my lens all the way down the south of the South Island to the motel I was staying. Awesome serv... Ver mais
A empresa respondeu
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Super quick & easy child appointment and staff were really friendly.

Resposta da Specsavers
Friendly, knowledgeable and professional service.

Resposta da Specsavers
Easy to book and get the answer i needed.

Resposta da Specsavers
5 stars is not enough. It should be a 10! I came in to Specsavers Papakura yesterday afternoon as my glasses hit the ground and one of my lenses came out. I have progressive eyesight and really need my glasses. Jen got me to sit down and relax while she kindly and expertly repaired my glasses at no charge. I was more than happy to pay a fee for the repair but it wasn't required. My glasses are better than ever. Anytime I have come into this store, the staff members have been so nice and helpful. I will continue to go back for eye tests and glasses and recommend this store to anyone I can. Thank you. 😀

Resposta da Specsavers
Richmond Nelson Branch
What can I say what a great team of people couldnt fault the service received.
I received a call from Julie yesterday morning saying my glasses had arrived in store .Sent by courier to my address in Westport overnight received early this morning.
Highly recommend Spec Savers Richmond Mall Branch .
Thanks Rob Jones

Resposta da Specsavers
From the moment I walked in to the moment I walked out I was taken care of by very friendly staff.

Resposta da Specsavers
The entire process was very easy, I had no trouble navigating the website. Delivery was super fast and the glasses fit perfectly

Resposta da Specsavers
I had a great experience at Specsavers New Lynn. The optometrist was professional, thorough, and took the time to explain everything clearly, making me feel comfortable throughout the appointment. The staff were also fantastic—they quickly booked me in and were friendly, efficient, and helpful from start to finish. Excellent customer service all around. Highly recommend!

Resposta da Specsavers
Friendly helpful because i hand't had eyes tested before very happy with my glasses

Resposta da Specsavers
The staff in Napier are very caring and helpful and I couldn’t be happier with the whole experience. They worked around my disability and made it so much easier for me. I’ve been there twice now and have been treated incredibly well on both occasions. Their prices are so much cheaper than I’ve been paying in the past and they have a good range of frames to choose from too. I would highly recommend them.

Resposta da Specsavers
great, friendly and helpful staff, helped me find a nice pair of adidas glasses that are perfect. Great service and fast delivery

Resposta da Specsavers
FRIENDLY AND EFFICIENT STAFF

Resposta da Specsavers
Turned up 15 min early for my appointment, waited 45 min in the shop at Chartwell, went to the counter to remind them, got told I have missed my appointment as I didn't come back to the counter at my appointment time, what a joke.
Emailed them twice over the last 2 weeks and just got absolutely no reply whatsoever , please don't tell me to submit this somewhere else like all your other replies, Specsavers Chartwell you suck and I wont be walking into another store ever!!!
Staff are friendly, helpful and knowledgeable. A quick process with them all being efficient in their roles.

Resposta da Specsavers
This morning I went into Timaru specsavers and was greeted by Hey. My glasses had a broken arm due to my dog getting my glasses. She very quickly found a pair of frames that fitted my lenses perfectly. She was so helpful and solved my issue very quickly . One very happy customer thanks again Hey.

Resposta da Specsavers
As indicated. Comfortable, professional, robust and to the point.

Resposta da Specsavers
Eric, Maka, and Hilary, I just wanna say they were all perfect. This was my first time getting my eyes checked and getting a glasses, it was surprisingly comfortable and their energy is just top tier. At first I thought it would be awkward, but as the conversation grew, they were enthusiastic with their jokes and stories. Love Maka for his jokes, Hilary for her stories, and Eric for his calm aura!

Resposta da Specsavers
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