Great customer service solution was reached super fast and staff were so friendly and helpful
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We had some issues with our WiFi not being delivered. We called split the bills and was put through to Katie who was absolutely amazing!!!!! She could do enough for us and after days of trying with... Ver mais
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Had some issues with suppliers sending us the bills by mistake and split the bills was very quick to get in contact with them to straighten things out. Spoke with a lovely staff member called Louisa w... Ver mais
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The customer service is amazing, as this is made for students they provide a lot of support for mostly first time bill payers and make the whole thing super easy. There was no hidden fees or extra cos... Ver mais
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Informações sobre a empresa
Sobre Split The Bills
Escrito pela empresa
Informações de contacto
Split The Bills, Floor 6, 1 New Era Square, S2 4RB, Sheffield, Reino Unido
- 0330 053 9350
- customersupport@splitthebills.co.uk
- www.splitthebills.co.uk
Sem histórico recente de solicitação de opiniões
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Good with all the bills, easy to set-up but network miscommunications
All the bills so far have been sorted out brilliantly, it was extremely easy to set everything up and took no time whatsoever. However, we have had a problem with the Wi-Fi, after calling Split the Bills and speaking to Rowan, it turns out the Wi-Fi was not ordered (which they had believed it was), so we have therefore, been without Wi-Fi and connection for over 2 weeks.

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Gemma was very helpful on the phone and…
Gemma was very helpful on the phone and we managed to sort the issues out straight away. She was very lovely and really helped us out

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Jenna was very helpful and friendly!

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Easy communication and helpful advice
Easy communication and helpful advice! Thanks Rohan

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Very efficient and helpful
Very efficient and helpful, spoke to Gemma who gave me all the answers I needed and was very kind :)

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Very good customer service and answered…
Very good customer service and answered all queries - helped by Lindsey

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Pete was really great to talk to
Pete was really great to talk to, made it easy to understand and really put my move in nerves at bay!

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Extremely helpful and informative
Alex explained everything in a lot of detail and went over every one of my concerns in a calm and informed manner. I became more aware of other services I could use of split the bills that would be quicker which was immensely helpful. Thank you Alex!!!

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Lindsey was lovely and so helpful
Lindsey was lovely and so helpful

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Lindsay was very nice and provided all…
Lindsay was very nice and provided all information instantly!

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The phone was answered incredibly…
The phone was answered incredibly quickly and Katie made all changes incredibly fast.

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Great customer service from Alyx
Alyx was amazing and had a prompt response time! Couldn’t be more impressed! They were very helpful and answered all questions I had.

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Phoned up to set up the account and…
Phoned up to set up the account and Gramos was really helpful with me doing that.

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Very cool and got the information I…
Very cool and got the information I needed from the customer service

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I can honestly say I have loved them…
I can honestly say I have loved them for awhile, they helped us as uni students and now helping us in adulthood. They have been amazing and so helpful and they always answer my annoying emails quickly.

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Emailed in to check a date and Samuel…
Emailed in to check a date and Samuel got back to me by email within an hour!! Amazing and such plea-sent customer service also samuel picked up on other elements andnspokento customer service manager to see if issue could be resolved quicker

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Helpful with updating details and packages
I spoke with Alyx, and they were very helpful when needing to add on an extra package to my account. They were also really good with helping me change some personal details with my account, even spotting an extra detail that didn't cross my mind. Thank you, Alyx.

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We had some issues with our WiFi not…
We had some issues with our WiFi not being delivered.
We called split the bills and was put through to Katie who was absolutely amazing!!!!!
She could do enough for us and after days of trying with the WiFi and delivery company’s she went above and beyond to fix the issues we where having, she was so understanding and lovely, she took what we where saying and found a solution in just a couple minutes after 3 days of endless calls and emails with the WiFi provider and delivery company. We’re so thankful for her!!!!

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