We had some issues with our WiFi not being delivered. We called split the bills and was put through to Katie who was absolutely amazing!!!!! She could do enough for us and after days of trying with... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
We had some issues with our WiFi not being delivered. We called split the bills and was put through to Katie who was absolutely amazing!!!!! She could do enough for us and after days of trying with... Ver mais
A empresa respondeu
Had some issues with suppliers sending us the bills by mistake and split the bills was very quick to get in contact with them to straighten things out. Spoke with a lovely staff member called Louisa w... Ver mais
A empresa respondeu
The customer service is amazing, as this is made for students they provide a lot of support for mostly first time bill payers and make the whole thing super easy. There was no hidden fees or extra cos... Ver mais
A empresa respondeu
Had some really great help from Gemma. She walked me through the process simply but not condescending. Really love Split the Bills, always making it easy to sort situations rather than calling a milli... Ver mais
A empresa respondeu
Escrito pela empresa
Split The Bills, Floor 6, 1 New Era Square, S2 4RB, Sheffield, Reino Unido
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 91% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Resposta da Split The Bills
Always good experience and helpful and answer what needed

Resposta da Split The Bills
I had an issue and it’s been resolved almost immediately. Super helpful and great members of staff. We were billed by the companies and I called up Split the Bills and they have called up the company and paid off my bill for me, it’s great!

Resposta da Split The Bills

Resposta da Split The Bills
Claire was very helpful and friendly

Resposta da Split The Bills
Had a very nice call with Mike who was able to assist me in my matter. Needless to say, it gave me reassurance.

Resposta da Split The Bills
System very easy to navigate and to get in contact with a real person was maybe the easiest I've experienced for quite a while. Support staff were very helpful and pointed me in the direction to solve my issue immediately

Resposta da Split The Bills
Louisa was brilliant, very efficient at helping me understand our water bill was nothing to worry about! So far our experience in general has been great, with issues sorted fast and easy monthly payments and most importantly - no stress. Thanks

Resposta da Split The Bills
They set up everything no problem, but we have been wanting to cancel our wifi subscription for at least a month and have heard nothing but "I have raised this with my team and will get back to you", even after several emails and a phone call that resulted in being told to ring someone else who immediately hung up...
Setting up is fine but don't expect any customer support

Resposta da Split The Bills
Gemma provided me, by far the best customer service experience i've received. She listened carefully to my issue, gave options as to what i can do, and helped along with the process. she was very calm, empathetic, and helpful and resolved my issue while ensuring to answer all my questions.

Resposta da Split The Bills
Gemma was great at helping us work towards solving our inquiry!

Resposta da Split The Bills
Gemma waa very helpful and sorted exactly what i needed.

Resposta da Split The Bills
Answered the questions which I have asked.

Resposta da Split The Bills
Gemma was very friendly and provided me with all the information I needed to resolve the problem we were experiencing. She was very quick to offer me a solution, and she was also sympathetic to the issue we were having with our shower!

Resposta da Split The Bills
Lyndsay and the whole service was perfect - exactly what was required. Thanks to lyndsay again.

Resposta da Split The Bills
Very quick response from pete who outlined exactly what was going to happen next.

Resposta da Split The Bills
Gemma was very helpful with answering my queries and resolving my problems!

Resposta da Split The Bills
Gemma was really lovely and helpful with our enquiries and made us feel calm about the situation and explained how everything worked. Great customer service and really appreciated.

Resposta da Split The Bills
Louisa was brilliant, after a previously frustrating call with a different operator she answered all of my issues quickly and effectively and left me much more comfortable!

Resposta da Split The Bills
This company had a very efficient booking process online, and when I called customer service they were also very helpful. Lyndsay was friendly and helped with my queries. Thank you!

Resposta da Split The Bills
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