SpyCameraCCTVOpiniões 

3063
TrustScore: 3 em 5

2,9

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 1 em 5 estrelas

Don’t waste your money These cameras are rubbish waited 4 wks for delivery, looks cheap and won’t connect to internet, complete waste of money , DONT BUY this crap

Classificada 2 em 5 estrelas

Ordered 2 cameras and 2 LED lights, but only got one of each. As I am a British expat now living in the Netherlands, and Brexit has kicked in, I now have to pay customs duties (€25) for any orders! R... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Bought the Gamut 4 camera system, customer support very helpful, kit arrived promptly. One camera was mal functioning, returned free of charge, SpyCamera tested it, found it faulty. They replaced it f... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

Everything went smoothly until the time I wanted to contact them when facing an issue with the recording...tried phoning and emailing...NO answer. When I reached the point that I couldn't use the came... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Loja de equipamento de segurança
  2. Televisão de circuito fechado
  3. Loja de dispositivos electrónicos

Informação fornecida por diversas fontes externas

We offer a comprehensive range of high-quality security solutions to suit any scenario at unbeatable prices. Based in Bristol, we are a leading supplier of CCTV systems and spy cameras for the home and business. We ensure our customers get the best possible service with free support, our superb price match promise and exceptional delivery. With a huge range of solutions, all the way from tiny covert spy cameras to advanced multi-camera CCTV systems, you will find something to suit your need. We are a distributor of Hikvision equipment, the world's largest CCTV supplier, which means we can offer professional equipment at remarkable prices for trade and installers.


Informações de contacto

2,9

Aceitável

TrustScore: 3 em 5

3 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico de convites para avaliação

Esta empresa não convidou os clientes, pelo que as opiniões podem não ser representativas

Não respondeu a opiniões negativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

2,9

Todas as opiniões

(3063)

2 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 1 em 5 estrelas

Don’t waste your money

Don’t waste your money
These cameras are rubbish waited 4 wks for delivery, looks cheap and won’t connect to internet, complete waste of money , DONT BUY this crap

30 de dezembro de 2025
Opinião espontânea
Classificada 3 em 5 estrelas

Disapointed

Struggling to view motion videos. On the odd event the video play back works but in the majority of events it does not play back.

12 de fevereiro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

RUBBISH-AVOID!

I wish I read these recent reviews sooner - all are correct!

This company sells some RUBBISH QUALITY products via their portal - which apparently they also sell on Amazon for about 15% more.

The available technical support is the actual manufacturer in Hong Kong, who are not much use and their Zetta app is actually a generic one that you are supposed to use for all of their models, however you will only find this out once you have your camera and realise that some of the settings are Not for your camera’s use…

For some reason you have two drivers popping up - one for storage and one for your camera when you connect it to your computer - which to me is very bizarre and unnecessary over-engineering.

The main problem however is the VERY BAD VIDEO quality, most of the Zetta camera models they sell, do Not have a wifi, no night vision (which defeats the point of setting a night vision even though it is available to set); and the camera is unable to zoom in and out, hence the picture/video will be blurt - especially if you do a close up with it.

The sound quality is rubbish too!

Overall, there is NO point to buy their cameras. You might as well get a voice recorder if you want to record sound only, or just use your mobile phone for both video and sound as any mobile phone would do a better job than any of these cameras…

I called them to say that I was Not happy with the camera quality, they said I could return it, but I have to pay for the postage, which was £4 (!), and which they would not reimburse, plus there is a risk if they are Not happy with how the package arrives they may rip you off with 30% of the purchased price - in other words you may not get the full refund back even if you returned it safe and sound within 30 days…!

That in my view just scamming, whist they resell your second-hand product to someone else afterwards…!

I think it is just best to stick to the good old in-store purchase on the high street and ditch online shopping altogether…!

!!AVOID!! !!AVOID!!

23 de outubro de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

AVOID

As a returning local customer, I was quoted a price a third more than available online to replace my NVR. When I emailed to query their price, they ignored my emails. AVOID.

12 de agosto de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Spy Camera

I bought a spy camera from this company well worth the money. The help and support I have received from this company is second to none. They have so much patience I would recommend this Company to anyone looking for a camera.

2 de março de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent all round

Excellent all round, pragmatically worked through and solved all issues with the system, back up and running no worries !
10/10 thank you !

31 de outubro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent service setting up my new system

Menh Ly gave excellent service setting up my system remotely. He is both technically capable and, more importantly, his customer service ethic is exemplary. He definitely went the extra mile to overcome the glitches and solved every problem. I have been a client of SpyCameraCCTV and will always come back to them when I move house (three times now) and/or equipment needs to be upgraded. Would use them again.

31 de agosto de 2023
Opinião espontânea
logótipo da SpyCameraCCTV

Resposta da SpyCameraCCTV

Thank you for your glowing review, I will pass this message on to Menh, I am glad he managed to solve all your issues.

SpycameraCCTV Team

Classificada 5 em 5 estrelas

Technically brilliant and very easy to…

Technically brilliant and very easy to deal with.

30 de agosto de 2023
Opinião espontânea
logótipo da SpyCameraCCTV

Resposta da SpyCameraCCTV

Hi Phil,

We are glad that the Helpdesk team has solved your issues and that you are happy with the support we have provided, we are always here to help, please feel free to contact us.

SpycameraCCTV Team

Classificada 1 em 5 estrelas

Everything went smoothly until the time…

Everything went smoothly until the time I wanted to contact them when facing an issue with the recording...tried phoning and emailing...NO answer. When I reached the point that I couldn't use the camera anymore, I contacted them for a refund via email (18th June and 21st June), as the item was still under warranty . NO reply. I tried emailing several time but I have been completely ignored. NOT happy- Very unprofessional. AFTER RESPONSE BELOW --Please check again, I have the dates above this message now and on my sent folder - It is impossible for you not to see them unless my emails got deleted. Very unprofessional. I do not recommend- Please note, that you are STILL not offering to deal with my issue/refund.

5 de dezembro de 2022
logótipo da SpyCameraCCTV

Resposta da SpyCameraCCTV

Hi Danielle,

Sorry to hear you had issues with our camera, I have also checked and see you have not contacted us at all, I think you should have contacted our helpdesk team, they would have been there to assist you, we have a lot of helpful guides on our help page for self service. But please contact us to discuss this in more detail, If you felt some instructions were missing or not clear enough on this we can look into it further and work on improving this in future.

SpyCameraCCTV Team

Classificada 5 em 5 estrelas

Fantastic customer service

Inherited a CCTV system from the previous owner and after a little research found out it was bought from here. Even though I hadn't bought it directly from them and had no details, their customer service has been fantastic and they've managed to help me with all the details and knowledge I need to set it up. When it comes to replacing it, I will definitely be buying the next one from here.

22 de agosto de 2023
Opinião espontânea
logótipo da SpyCameraCCTV

Resposta da SpyCameraCCTV

Hi Amrit,

I am glad menh, managed to solve your issues.

We strive to give the best customer service as best possible, please feel free to contact us, if you have any issues.

SpycameraCCTV Team

Classificada 5 em 5 estrelas

Excellent support

18 de julho de 2023
Opinião espontânea
logótipo da SpyCameraCCTV

Resposta da SpyCameraCCTV

Hi Angus,

Glad the engineers are doing there job and given you the supports you needed, as a value paid premium customers, we strive to give you best service we can.

Need anything please contact us.

SpycameraCCTV Team

Classificada 5 em 5 estrelas

I recommend SpyCameraCCTV

SpyCameraCCTV were very quick to get my orders processed and shipped, the product was as discribed, and is good quality.
I would recommend them to anyone.
Great service.
Thanks.

20 de junho de 2023
logótipo da SpyCameraCCTV

Resposta da SpyCameraCCTV

Hi There,

We are glad you happy with the order and our process, we do strive to delivery the best customer serivce as best as possible.

Thanks for glowing review.
SpyCameraCCTV Team.

Classificada 5 em 5 estrelas

Absolutely great company

Absolutely great company. I had problems with the wall mounting on my camera, contacted them and a guy called Menh Ly was extremely helpful. Knew exactly what I wanted and sent out the spares very quickly. A pleasure to do business with them.

28 de junho de 2023
Opinião espontânea
logótipo da SpyCameraCCTV

Resposta da SpyCameraCCTV

Hi Customer,

Glad Menh managed to solve your issue, we are alwasy happy to help, just contact us via email through the website, if you ever need anything.

SpyCameraCCTV Team.

Classificada 5 em 5 estrelas

Happy customer

Delivery was very quick to Ireland. Cameras are great quality. Got them for a present and he was very happy with them. Thanks

7 de junho de 2023
logótipo da SpyCameraCCTV

Resposta da SpyCameraCCTV

Hi There,

Thanks for the review, we are glad you happy with your purchase.

Feel free to contact us, if you have any queires,

SpyCameraCCTV Team.

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.

Saiba mais sobre outros tipos de opiniões.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais