SpyCameraCCTV Opiniões 

3063
TrustScore: 3 em 5

2,9

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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

Don’t waste your money These cameras are rubbish waited 4 wks for delivery, looks cheap and won’t connect to internet, complete waste of money , DONT BUY this crap

Classificada 2 em 5 estrelas

Ordered 2 cameras and 2 LED lights, but only got one of each. As I am a British expat now living in the Netherlands, and Brexit has kicked in, I now have to pay customs duties (€25) for any orders! R... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Bought the Gamut 4 camera system, customer support very helpful, kit arrived promptly. One camera was mal functioning, returned free of charge, SpyCamera tested it, found it faulty. They replaced it f... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

Everything went smoothly until the time I wanted to contact them when facing an issue with the recording...tried phoning and emailing...NO answer. When I reached the point that I couldn't use the came... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Loja de equipamento de segurança
  2. Televisão de circuito fechado
  3. Loja de dispositivos electrónicos

Informação fornecida por diversas fontes externas

We offer a comprehensive range of high-quality security solutions to suit any scenario at unbeatable prices. Based in Bristol, we are a leading supplier of CCTV systems and spy cameras for the home and business. We ensure our customers get the best possible service with free support, our superb price match promise and exceptional delivery. With a huge range of solutions, all the way from tiny covert spy cameras to advanced multi-camera CCTV systems, you will find something to suit your need. We are a distributor of Hikvision equipment, the world's largest CCTV supplier, which means we can offer professional equipment at remarkable prices for trade and installers.


Informações de contacto

2,9

Aceitável

TrustScore: 3 em 5

3 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Não respondeu a opiniões negativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

2,9

Todas as opiniões

(3063)

2 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 4 em 5 estrelas

Great service and advice

Great service and advice. Very quick to respond and very helpful. Thank you

20 de janeiro de 2023
logótipo da SpyCameraCCTV

Resposta da SpyCameraCCTV

Hello Carol, Thank you for leaving us such a nice review. :)

Classificada 5 em 5 estrelas

Having bought from here a few times…

Having bought from here a few times beforehand always great customer service excellent knowledge and really helpful staff. i found the prices to be competitive I will not use any other company for my cctv needs.
The customer technical team are 1st rate really patient going through the technical side and explaining everything. 👍👍👍

5 de janeiro de 2023
Opinião espontânea
logótipo da SpyCameraCCTV

Resposta da SpyCameraCCTV

Hello Simon, Great to hear our tech team sorted this out for you. :)

Classificada 5 em 5 estrelas

Excellent customer service and great product

I have recently received help both via email and phone to set up a wired bird box camera. I have read a few bad reviews about the service they have received. I wanted to express my personal view on the service I received to set up my camera. It is fair to say that although I can use a computer, I am not tech savvy when it comes to unfamiliar equipment. Yes I did come across a problem with a specific part of the set up regarding receiving notifications when the camera was triggered by movement in the bird box. I received prompt clear responses initially via email and then pre arranged phone calls to resolve the issues. I always felt confident in the person I was dealing with and was always given clear instructions on what needed to be done to resolve issue and everything was dealt with in a timely manor. Overall I received an excellent service and would not hesitate to use this company again. The product I received was also of good quality

15 de dezembro de 2022
Opinião espontânea
logótipo da SpyCameraCCTV

Resposta da SpyCameraCCTV

This is wonderful to hear we instil confidence from our staff, if you need any further assistance, please let us know :)

Many Thanks.

Classificada 5 em 5 estrelas

Great product

Arrived quickly despite the awful postal service at the moment. Great product. Very happy with ease of setup, ease of use and quality of playback. Customer service very informative prior to sale.

10 de dezembro de 2022
logótipo da SpyCameraCCTV

Resposta da SpyCameraCCTV

Hello Danella

Happy the setup went okay and glad that customer services could provide the best service we could. :)

Classificada 1 em 5 estrelas

When and if my order turns up I will…

When and if my order turns up I will change my review, possibly a Royal Mail issue as I ordered 8 days ago and still not received
Very frustrating

5 de dezembro de 2022
logótipo da SpyCameraCCTV

Resposta da SpyCameraCCTV

Thank you for reviewing us.

We are currently experiencing a delayed delivery; couriers are presently extremely busy during this Christmas period this time of year they are currently experiencing a back log.

We’re also expecting delays in this month from the industrial action by Royal Mail which will cause further delays unfortunately.

https://www.royalmail.com/latest-news

We are very sorry for this inconvenience, we appreciate your patience with this issue we’re dealing with at the moment.

I've popped you an email, If there is any other questions or if there is anything else I can do for you, please let me know.

Kind regards,
Customer Services.

Classificada 5 em 5 estrelas

Password reset - excellent and immediate attention

I had lost my password for the DVR that comes as part of a bird box camera recorder kit. They were able to resolve the problem in a very short space of time. In fact, once I had raised a ticket in accordance with the instructions in their first reply to my email, the attention was practically immediate.

4 de novembro de 2022
Opinião espontânea
Classificada 3 em 5 estrelas

Disappointment

The camera delivered was not the one I ordered, also I had a lot of trouble downloading the App from the web site to set up the camera and view the images. The recommended card formatting for the sd card is now not available.

1 de novembro de 2022
Classificada 5 em 5 estrelas

The Customer Service is FANTASTIC

The Customer Service is FANTASTIC
Very HAPPY with Spy Camera

The link they sent me, on to connect the WiFi, I am thinking of ordering another Law
mate, when I receive the Refund.
Please change my Sir Name to MAHONEY, NOT MAHONEUY THIS IS INCORRECT

12 de outubro de 2022
logótipo da SpyCameraCCTV

Resposta da SpyCameraCCTV

Thank you for leaving us a review :)

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