Don’t waste your money These cameras are rubbish waited 4 wks for delivery, looks cheap and won’t connect to internet, complete waste of money , DONT BUY this crap
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Ordered 2 cameras and 2 LED lights, but only got one of each. As I am a British expat now living in the Netherlands, and Brexit has kicked in, I now have to pay customs duties (€25) for any orders! R... Ver mais
A empresa respondeu
Bought the Gamut 4 camera system, customer support very helpful, kit arrived promptly. One camera was mal functioning, returned free of charge, SpyCamera tested it, found it faulty. They replaced it f... Ver mais
A empresa respondeu
Everything went smoothly until the time I wanted to contact them when facing an issue with the recording...tried phoning and emailing...NO answer. When I reached the point that I couldn't use the came... Ver mais
A empresa respondeu
Informações sobre a empresa
Informação fornecida por diversas fontes externas
We offer a comprehensive range of high-quality security solutions to suit any scenario at unbeatable prices. Based in Bristol, we are a leading supplier of CCTV systems and spy cameras for the home and business. We ensure our customers get the best possible service with free support, our superb price match promise and exceptional delivery. With a huge range of solutions, all the way from tiny covert spy cameras to advanced multi-camera CCTV systems, you will find something to suit your need. We are a distributor of Hikvision equipment, the world's largest CCTV supplier, which means we can offer professional equipment at remarkable prices for trade and installers.
Informações de contacto
Unit 3 Netham View Industrial Park, Netham Road, BS5 9PQ, Bristol, Estados Unidos da América
- 0117 325 2470
- marketing@spycameracctv.com
- www.spycameracctv.com
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Não respondeu a opiniões negativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Very good product and excellent…
Very good product and excellent service. Would certainly recommend and use again.

Resposta da SpyCameraCCTV
Incomplete order and no support
A few years ago, they were a reliable company, how things have changed.
I purchased a camera 13 Jan 2021. Having no success getting it working, I emailed for advice, also stating that the OSD controller was missing from the delivered package. Stephen Sheppard's reply was that the controller was required for setup, could I send my address to find my order (despite the order n° already being included in my first email). I returned my details.
9 days later, I emailed to follow up the lack of a reply or the missing item. Another 3 days and Stephen says he will "chase this up as it should have arrived by now!"
10 days later on 27 Feb I sent a 3rd email stating the facts above and how it was always me having to follow things up. I went on to point out that I am an unhappy customer and gave a deadline for resolution before the posting of this poor review.
Stephen's reply on 4 March was " I'm getting this looked into, as the only thing I can think of is if it's getting stopped at customs, I will see what I can find out."
All I want is the paid for OSD controller, to get my camera working.
2 months on from receiving my order and payment, I still have a useless item. Avoid the hassle and lack of help, look elsewhere for your purchase.
Continuation:-
A further 2 weeks from a posted reply to my review and despite 'the support agent' being informed, I have still not received any notification or my goods!
I stick by my reflection that this is no longer a company who will rectify those inevitable problems that sometimes occur from online purchases.

Resposta da SpyCameraCCTV
Very good unit
Very good unit, pity it didn't include sp disc and proper installation instructions.

Resposta da SpyCameraCCTV
Bought 2 of the 1080 versions
Bought 2 of the 1080 versions for my car and my wife due to thugs vandalising cars in the car park where we live and park.
Highly recommended product, fantastic, does exactly what it promises.
Picture quality is fantastic both day and night. Ours is set to the lowest quality to make the rechargeable battery last longer.
You download the widget tool which is easy and simple to use to adjust your camera settings and sync it all with a time and date stamp.
I purchased the maximum SD card 256GB. Due to the hive of activity of the car park and the main road, the battery lasts about a week before needing a recharge but the camera only triggers when there is activity, so if it was on a private driveway for example, it would last longer.
Best thing I ever bought 10/10

Resposta da SpyCameraCCTV
Nice little camera
All received and up and running within 24 hours. However, the quick notes to start are a little misleading and the full instruction should be read before using the camera.

Resposta da SpyCameraCCTV
ANPR set up
Great service and very helpful.
Stephen was very understanding as my knowledge is not to great.
Thanks again.

Resposta da SpyCameraCCTV

Resposta da SpyCameraCCTV
Thanks for the Help
Bought several types of cameras from Spy camera CCTV their customer service was good and they were very efficient in dealing with a minor password problem

Resposta da SpyCameraCCTV
Really good company to deal with
Really good company to deal with. Have 2 PTZ IP cameras for watching livestock which work very well. Any IT issues were sorted out quickly. Very speedy turn around time for ordering parts even under this current lockdown

Resposta da SpyCameraCCTV
We have been a trade customer for a…
We have been a trade customer for a long time. the support used to be great now its not. I was told that they not really interested in my business if i am not happy, as there business is booming.
In response to your reply, my issue is with the ongoing lack of support in general over the last 12 months as well as this issue and being told that in the future you will be charging for the support on equipment we have purchased.

Resposta da SpyCameraCCTV
Bought the bird box with the extra
Bought the bird box with the extra light, The box is very well made with thick wood boards. And the light truly gives a very good colour picture of the birds inside during the day, and reverts back to the ultraviolet at night. Would recommend the combination.

Resposta da SpyCameraCCTV

Resposta da SpyCameraCCTV
Sorted
This has been returned and i am waiting for it to be repaired and returned.
Update to follow. The camera has now been returned and the SD card formatted. Thanks for taking the time to sort this out.

Resposta da SpyCameraCCTV
The system we bought was as advertised
The system we bought was as advertised, no problems with set up. The supplier is excellent all items worked straight from the box. System works excellently although takes a little while to master
I can recommend the seller, have not had to contact to date for any problems but anticipate help will be available if required.
Rely excellent service!!

Resposta da SpyCameraCCTV
Honest company
They are an honest company, they do what they stated on their website. I had to contact them for their 3year guarantee service after 2.5 years of buying the product. It was one of their budget level products and they (Mr Mehn Ly and his team) were still very helpful.

Resposta da SpyCameraCCTV
Easy to install and set up
Easy to install and set up. Would recommend them if you want wireless CCTV

Resposta da SpyCameraCCTV
Equipment displaying erratic behaviour.
A problem with streaming was dealt with in a prompt and efficient manner.
The initial advice offered by the agent was followed carefully but did not correct the problem.
Follow up emails and the return of the defective camera resulted in a replacement camera being received at no cost.
I thoroughly recommend this company and applaud the customer service that they offer. My point of contact, Menh, displayed complete professionalism in his handling of my enquiry and is a worthy representative of the company.

Resposta da SpyCameraCCTV
Buy from somewhere else
Goods ordered and delivered. Trail Camera looked new. Instruction book covered in "muddy fingerprints". Camera unable to connect with SD card. Called customer service number "due to Covid this service is unavailable, so i sent two emails which to date have been ignored. If a company accepts orders, processes them and dispatches the goods, they must be able to answer a phone or read an email. Terrible service. I will persist with this but i wish i had gone to Amazon.
Following the posting of this review, i received a phone call, apologising for the issues, and told that they would send me an email with a link to return the goods. WHEN THEY SEND THE EMAIL, i will return the camera and update this post with the outcome.

Resposta da SpyCameraCCTV
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.







