SpyCameraCCTV Opiniões 

3063
TrustScore: 3 em 5

2,9

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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

Don’t waste your money These cameras are rubbish waited 4 wks for delivery, looks cheap and won’t connect to internet, complete waste of money , DONT BUY this crap

Classificada 2 em 5 estrelas

Ordered 2 cameras and 2 LED lights, but only got one of each. As I am a British expat now living in the Netherlands, and Brexit has kicked in, I now have to pay customs duties (€25) for any orders! R... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Bought the Gamut 4 camera system, customer support very helpful, kit arrived promptly. One camera was mal functioning, returned free of charge, SpyCamera tested it, found it faulty. They replaced it f... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

Everything went smoothly until the time I wanted to contact them when facing an issue with the recording...tried phoning and emailing...NO answer. When I reached the point that I couldn't use the came... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Loja de equipamento de segurança
  2. Televisão de circuito fechado
  3. Loja de dispositivos electrónicos

Informação fornecida por diversas fontes externas

We offer a comprehensive range of high-quality security solutions to suit any scenario at unbeatable prices. Based in Bristol, we are a leading supplier of CCTV systems and spy cameras for the home and business. We ensure our customers get the best possible service with free support, our superb price match promise and exceptional delivery. With a huge range of solutions, all the way from tiny covert spy cameras to advanced multi-camera CCTV systems, you will find something to suit your need. We are a distributor of Hikvision equipment, the world's largest CCTV supplier, which means we can offer professional equipment at remarkable prices for trade and installers.


Informações de contacto

2,9

Aceitável

TrustScore: 3 em 5

3 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

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Não respondeu a opiniões negativas

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2,9

Todas as opiniões

(3063)

2 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

I have used this company for 8 years…

I have used this company for 8 years now and have always received excellent service. The last camera I received proved to be faulty but was replaced without fuss using an extremely easy returns procedure. Great customer service.

30 de março de 2022
Classificada 5 em 5 estrelas

Very easy to install

Very easy to install. The image quality is not amazing, but it's enough to start with. Quite susceptible to disruptions. You need to find a place free from wifi interference. Overall I recommend it

29 de março de 2022
Classificada 5 em 5 estrelas

Thanks for your quick response to the…

Thanks for your quick response to the problem I had with a faulty receiver out of a wireless nest box camera kit. I’ve tried the replacement receiver you sent and it works perfectly, now looking forward to the first feathered tenant.thanks again.

2 de março de 2022
logótipo da SpyCameraCCTV

Resposta da SpyCameraCCTV

Hi Martin,

Thank you for your 5 star review!

We're always here to help if our customers have any questions or issues.

Kind Regards, SpyCameraCCTV

Classificada 5 em 5 estrelas

Great product

Great product, super quick despatch and delivery, couldn’t be happier

1 de março de 2022
logótipo da SpyCameraCCTV

Resposta da SpyCameraCCTV

Hello Mrs Flett,

Thank you for your order and kind 5 star review, we appreciate it!

Kind Regards, SpyCameraCCTV

Classificada 5 em 5 estrelas

Good Resolution

I have been a customer of Spy Camera CCTV for 7 years and purchased all my cameras mainly for Bird Boxes both analogue and POE. I have always had good efficient service. I recently hit a problem with trying to add a Hikevision Dome as a security camera which I purchased as a ‘refurb’ however, I just couldn’t get it to work and contacted the Help Desk and liaised with Stephen. He was very helpful with supplying details to assist in the set up. Still unable to resolve the problem he arranged for an engineer to access my system and quickly established that it was a ‘Password’ issue in the camera itself. My new camera was soon up and running. Well done, great service.

22 de fevereiro de 2022
Opinião espontânea
logótipo da SpyCameraCCTV

Resposta da SpyCameraCCTV

Hello Frank,

Thank you for your review, glad to be of service.

Kind Regards,
Customer Services.

Classificada 5 em 5 estrelas

Second to None

I have dealt with GreenFeathers/SpycameraCCTV for a number of years and will keep doing so. Their equipment is second to none and easy to understand the camera set up. When I have had a failure with a camera like a Infra Red failure through no fault of theirs, they quickly resolved the issue for me and I was back up and running within a couple of days. The whole team are are a delight to deal with and only wish other companies could learn from their CAN DO ATTITUDE.
Many Thanks Guys.

18 de fevereiro de 2022
Opinião espontânea
logótipo da SpyCameraCCTV

Resposta da SpyCameraCCTV

Hello David,

Thank you, we're happy to have found a solution for you.

Kind Regards,
Customer Services.

Classificada 3 em 5 estrelas

Re: Mini battery-powered pinhole spy camera recorder 1080p HD

I bought the SPYZ82 “MINI BATTERY POWERED PINHOLE SPY CAMERA RECORDER 1080P HD”. I have a number of areas about the product and the company which together are the reason for only three stars.
On the plus side, the video footage that the Z82 takes during daylight is very good. However….
(1) The website says “No infra-red, no reflecting glow at night! The camera can look through windows at night without IR glow. This means motion detection works at night.” What this doesn’t say is (in the words of the company in Hong Kong that produces it) “the Z82 has no built-in infra-red night vision, it cannot see in a completely dark environment, it needs a bit of light to see clearly”. This renders it useless for me; I need to catch someone who occasionally scratches my car at night. When I parked near a streetlight, the camera detected the light as motion and so continually recorded right through the night, but the footage was hardly enhanced and anyone approaching my car would have been unrecognizable. I walked up to the car as a dry-run and all the camera could make out was a shadowy figure. This was an absolute showstopper for me.
(2) Positioning the camera is hit & miss. There is no way of seeing what the camera sees in real time. You have to position it, make a motion to trigger recording, then somehow examine the footage without nudging the camera. Very clunky, very difficult.
(3) Getting technical support by raising a ticket on the website doesn’t seem to work. After a few days, I had to resort to liaising directly by email with a Support Engineer (who was quite responsive), I also emailed the company that makes the camera (Zetta – in Hong Kong).
(4) Lastly, I had real problems sending email to the company. I’m on Gmail. Google seems to interpret their domain name (“spycameracctv.com”) as dodgy (probably the existence of “spy”), so much so that after a few emails, Google closed down my ability to send any email (to anyone, not just to the company). This caused me real problems, as you might imagine. When I queried this with Tech Support (they use a different domain name: “open24seven.co.uk”) I was told “We do notice quite a few issues with Gmail considering emails we send as spam, which we have tried to get looked into but seem to have the same problem, Google don't want to deal with us as we don't have any services with them.” This is because, like me, they’re using the free version of Gmail. If you’re running a business, you really need the paid-for licence (“GSuite”) which enables direct contact with Google for support issues – this seems essential to me. The company appears to be owned by Open 24 Seven Ltd so why not use their email domain instead, which seems to avoid any Google restrictions. I think as a minimum they should warn customers who use Gmail about this issue.

9 de fevereiro de 2022
logótipo da SpyCameraCCTV

Resposta da SpyCameraCCTV

Hello Guy,

Thank you for your review, I've popped you an email to try and resolve this situation.

Looking forward to hearing from you soon.

Kind Regards,
Customer Services.

Classificada 5 em 5 estrelas

Excellent discreet spy camera

I needed a small camera to monitor an area of the garden discreetly. The SPYZ15 is perfect. The instructions were clear and easy to follow and I soon had the camera set up and working. The device seems more robust than others I have tried, and easy to hide!

8 de fevereiro de 2022
logótipo da SpyCameraCCTV

Resposta da SpyCameraCCTV

Hi Karen,

Thank you for buying from us, we really appreciate it!

We're delighted to hear that you found the setup nice and easy.

Kind Regards, SpyCameraCCTV

Classificada 5 em 5 estrelas

Great little camera

Great little camera. Being used in a beehive.
Quick delivery and good website.
Good price too.

8 de fevereiro de 2022
logótipo da SpyCameraCCTV

Resposta da SpyCameraCCTV

Hi Gill,

That's amazing, we don't often hear about people using cameras for beehives so it's great to hear.

Kind Regards, SpyCameraCCTV

Classificada 5 em 5 estrelas

Great people to deal with

Great people to deal with. Always helpful Bought old system off them 10-15 years ago and just went straight back to Spycameracctv for the upgrade

7 de fevereiro de 2022
logótipo da SpyCameraCCTV

Resposta da SpyCameraCCTV

Hi Stewart,

Thank you for remembering us all these years later, we appreciate the loyalty!

Kind Regards, SpyCameraCCTV

Classificada 4 em 5 estrelas

Good Camera works well

Good Camera works well, came late due to some supply issues. Rang spy camera cctv told would be shipped following week and then shipped the same day of call. Sounded like a bit of a confusion but all ok in the end.

25 de janeiro de 2022
logótipo da SpyCameraCCTV

Resposta da SpyCameraCCTV

Hi Roger,

Thank you for your order. We apologise for any delays that occurred, unfortunately the ramifications of covid are still lingering in the logistics industry, but we're glad you've received it.

Kind Regards, SpyCameraCCTV

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