Square Health Opiniões 

345
TrustScore: 4.5 em 5

4,3

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I have now had four sessions with Mary and can honestly say that she has been wonderful. Talking things through with Mary has helped so much. Mary is very perceptive too and has a very clear way of e... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Having stopped smoking by weight ballooned. So worked with Katy a Nutritionist to help me understand my eating habits more than just put myself onto a diet adding more pressure to myself. Katy is br... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

A while before the online appointment you'll get reminders. Then dead on time you'll get the call. Spent enough time.e explaining. In fact it was a more n personal experience than my own Dr's. Excel... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

I had my mental health consultation then received no follow up whatsoever. I didn't get an email or any kind of contact to let me know the next steps so I was left confused and quite let down to be ho... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Médico de família
  2. Serviço de saúde mental
  3. Nutricionista
  4. Treinador pessoal
  5. Fisioterapeuta

Escrito pela empresa

Square Health was founded by the team behind the Doctors Chambers group of companies, and was set up to provide holistic medical, technological and claims-related solutions for insurers. The business is the result of over 20 years of experience within the healthcare sector. Our founders are doctors who also have a deep understanding of the complex requirements of the insurance industry. We have an established infrastructure; access to over 5,000 medical specialists across the UK, 200 staff spread across two UK offices and a software development team of over 100. Expanding on the clinical heritage of the group, Square Health offers an extensive range of medical services, including but not limited to: medical screening, 2nd opinion services, health MOTs, appointment booking services, virtual and face-to-face GP consultations, specialist referrals, physiotherapy sessions, counselling and dietician appointments— all of which can be arranged in short timescales and are supported via our bespoke cutting edge technology and software solutions.


Informações de contacto

4,3

Excelente

TrustScore: 4.5 em 5

345 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 100% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,3

Todas as opiniões

(345)

248 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Getting a GP consult in this country…

Getting a GP consult in this country via other means ca be frustrating having this service available was lifesaving the platform was easy to use and the clinician was professional and friendly. I also used it before for my daughter as well which was very helpful. I would recommend to anyone.

23 de setembro de 2025
Opinião espontânea
logótipo da Square Health

Resposta da Square Health

Hello, we appreciate your feedback and are glad to hear that you had a great experience using our service. Thank you for taking the time to leave us a review. Kind regards, Square Health Team

Classificada 5 em 5 estrelas

Excellent Service, super easy to use

The app is super easy to use and I managed to get an appointment within the hour.

The Dr was super helpful and referred me straight away for what was needed.

Cannot recommend them enough

24 de setembro de 2025
Opinião espontânea
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Resposta da Square Health

Hello, we appreciate your feedback and are glad to hear that you had a great experience using our service. Thank you for taking the time to leave us a review. Kind regards, Square Health Team

Classificada 5 em 5 estrelas

Got an appointment straight away

Got an appointment straight away. Dr that I spoke to was excellent, professional and kind. Listened and knew straight away how to help. Prescription emailed to me immediately and off I went. A fantastic result, non of the usual let downs with waiting 4 weeks for an appointment. Thank you to everyone who has a part to play in such an organised company.

21 de outubro de 2025
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logótipo da Square Health

Resposta da Square Health

Hello, we appreciate your feedback and are glad to hear that you had a great experience using our service. Thank you for taking the time to leave us a review. Kind regards, Square Health Team

Classificada 5 em 5 estrelas

Appointment

It was realy easy to book the appointment, and still I have the issue with the signal, they was professional .

22 de setembro de 2025
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logótipo da Square Health

Resposta da Square Health

Hello, we appreciate your feedback and are glad to hear that you had a great experience using our service. Thank you for taking the time to leave us a review. Kind regards, Square Health Team

Classificada 5 em 5 estrelas

The GP was very friendly and listened…

The GP was very friendly and listened correctly to what I had explained to him. He prescribed me the medication I needed and even called me back after to rectify something, as I had incorrectly put my date of birth into the system. What I really liked, was that I explained that for the complaint I have, I had had it many times before and that I always end up needing stronger antibiotics than the ones routinely prescribed. Instead of palming me off with the weaker ones, he prescribed me the stronger ones for a longer period, with no hesitation. In the past, through the NHS they would make me prove the weaker ones didn't work first by taking them, and I'd end up worse and sicker for longer. I always forget I have this service available, but I remembered today, as I really needed an urgent GP appointment. My local GPs are all very nice, but I knew it would be virtually impossible to get one, and didn't fancy taking my child to the walk in centre with me for a 3 hour wait. I shall use it next time I need an appointment, to save being in a queue at 8am on the phone. It was nice to be heard and have a ease of service, whilst I didn't feel up to going out.

2 de janeiro de 2026
Opinião espontânea
logótipo da Square Health

Resposta da Square Health

Hello, we appreciate your feedback and are glad to hear that you had a great experience using our service. Thank you for taking the time to leave us a review. Kind regards, Square Health Team

Classificada 5 em 5 estrelas

Highly recommended

It was just like seeing my dr that’s if you can get an appointment and not just a phone call, he listen and asked questions, I could see him which made a lot of difference. Highly recommended

22 de setembro de 2025
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Resposta da Square Health

Hello, we appreciate your feedback and are glad to hear that you had a great experience using our service. Thank you for taking the time to leave us a review. Kind regards, Square Health Team

Classificada 5 em 5 estrelas

My dietician was so kind and helpful

My dietician was so kind and helpful. I felt really heard! She gave excellent advice and I felt really encouraged to keep going

10 de dezembro de 2025
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Resposta da Square Health

Hello, we appreciate your feedback and are glad to hear that you had a great experience using our service. Thank you for taking the time to leave us a review. Kind regards, Square Health Team

Classificada 5 em 5 estrelas

Very helpful.

Very helpful.

18 de setembro de 2025
Opinião espontânea
logótipo da Square Health

Resposta da Square Health

Hello, we appreciate your feedback and are glad to hear that you had a great experience using our service. Thank you for taking the time to leave us a review. Kind regards, Square Health Team

Classificada 5 em 5 estrelas

Excellent consultation with the GP

Excellent consultation with the GP. Very helpful, pleasant and great advice.

12 de dezembro de 2025
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Resposta da Square Health

Hello, we appreciate your feedback and are glad to hear that you had a great experience using our service. Thank you for taking the time to leave us a review. Kind regards, Square Health Team

Classificada 5 em 5 estrelas

GP listened and looked at photos

GP listened and looked at photos and when unsure called me back later once he had done some research.
Very impressed with service

18 de setembro de 2025
Opinião espontânea
logótipo da Square Health

Resposta da Square Health

Hello, we appreciate your feedback and are glad to hear that you had a great experience using our service. Thank you for taking the time to leave us a review. Kind regards, Square Health Team

Classificada 4 em 5 estrelas

Excellent service

The app is super easy to use and the GP who saw me was brilliant. Knew straight away what it was and got me sorted, unlike the multiple NHS GPs who kept fobbing me off and saying it was ‘nothing’. Lovely doctor as well, thank you :)
The only thing that could be improved for both patient and doctor is the camera quality. It’s like seeing through a potato at times (I was in very good internet at the time of the call)

17 de setembro de 2025
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Resposta da Square Health

Hello, we appreciate your feedback and are glad to hear that you had a great experience using our service. Your feedback will be passed to our app development team. Thank you for taking the time to leave us a review. Kind regards, Square Health Team

Classificada 5 em 5 estrelas

Very easy to book an appointment with…

Very easy to book an appointment with short notice. The doctor was approachable and helpful albeit there’s some limitations due to not being in person.

7 de dezembro de 2025
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Resposta da Square Health

Hello, we appreciate your feedback and are glad to hear that you had a great experience using our service. Thank you for taking the time to leave us a review. Kind regards, Square Health Team

Classificada 5 em 5 estrelas

The consultant Charlotte was super…

The consultant Charlotte was super knowledgable and assisted me perfectly. I was having trouble with brain fog and changes in my sleep. She identified the issue, helped educate me and change my diet which in turn resolved all issues I was experiencing including my cycle related migraines. I will definitely use their services again if needed.

11 de novembro de 2025
Opinião espontânea
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Resposta da Square Health

Hello, we appreciate your feedback and are glad to hear that you had a great experience using our service. Thank you for taking the time to leave us a review. Kind regards, Square Health Team

Classificada 3 em 5 estrelas

Disappointing - " at our age" approach…

Initial sessions with online physio via App were excellent, but when they left, the alternative was very disappointing. A man of my own age and I think I know more about his aches & pains than he knows about mine.
First physio younger and clear that age should not be a limitation, new physio older and full of "at our age..." very frustrating 😕

16 de setembro de 2025
Opinião espontânea
logótipo da Square Health

Resposta da Square Health

Hello, thank you for your feedback. We are glad to hear that you have had positive experiences using our service. To allow us to investigate any concerns further and provide a full response, can you please send a detailed account of your concerns to TrustPilot@squarehealth.com. Kind regards, Square Health Team

Classificada 4 em 5 estrelas

Overall a worthwhile experience

The app is a little clunky in trying to find your results and info from
The dr. Great to be offered the service . My results weren’t all accurate given it’s a pin prick test . Chat with Dr was worthwhile

6 de setembro de 2025
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Resposta da Square Health

Hello, thank you for your feedback. We are glad to hear that you have had positive experiences using our service. To allow us to investigate any concerns further and provide a full response, can you please send a detailed account of your concerns to TrustPilot@squarehealth.com. Kind regards, Square Health Team

Classificada 4 em 5 estrelas

Definitely improved.

It was a better experience than the last time I tried to use Square Health - which was basically a disaster. The app just didnt work and clearly the support person wasnt experienced enough to deal with the issue. GP's responded promptly and very professionally and this time I got the support I needed to get a referral.

19 de setembro de 2025
Opinião espontânea
logótipo da Square Health

Resposta da Square Health

Hello, thank you for your feedback. We are glad to hear that you have had positive experiences using our service. To allow us to investigate any concerns further and provide a full response, can you please send a detailed account of your concerns to TrustPilot@squarehealth.com. Kind regards, Square Health Team

Classificada 5 em 5 estrelas

Excellent service

Listened to everything i said very helpful

16 de setembro de 2025
Opinião espontânea
logótipo da Square Health

Resposta da Square Health

Hello, we appreciate your feedback and are glad to hear that you had a great experience using our service. Thank you for taking the time to leave us a review. Kind regards, Square Health Team

Classificada 2 em 5 estrelas

I attached my results from lab

I attached my results from lab, so I can get the right antibiotics for the urine infection. However, the GP did not even bother to look at it, I took the wrong medication. After that my problem escalated and I ended up going to NHS and got the right treatment.

1 de novembro de 2025
Opinião espontânea
logótipo da Square Health

Resposta da Square Health

Hello, thank you for your feedback. To allow us to investigate this further and provide a full response, can you please send a detailed account of your concerns to TrustPilot@squarehealth.com. Kind regards, Square Health Team

Classificada 5 em 5 estrelas

GP was polite

GP was polite, patient, listening and helpful

26 de novembro de 2025
Opinião espontânea
logótipo da Square Health

Resposta da Square Health

Hello, we appreciate your feedback and are glad to hear that you had a great experience using our service. Thank you for taking the time to leave us a review. Kind regards, Square Health Team

Classificada 1 em 5 estrelas

Appalling service

Appalling service, it took over 25 emails to book a simple visit for a blood test. I requested a receipt for the payment I made, and they made it really awkward to receive it, had to be chased multiple times, requested me to provide multiple extra details from me just to supply a simple receipt. Follow up GP appt had to be rescheduled as the Dr didn't have sight of the results. Then I got a message saying that they couldn't share my report and results to my own NHS GP. Really unsatisfactory.

17 de outubro de 2025
Opinião espontânea
logótipo da Square Health

Resposta da Square Health

Hello, thank you for your feedback. We do not organise blood test visits or take payment on our service therefore to allow us to investigate this further and provide a full response, can you please send a detailed account of your concerns to TrustPilot@squarehealth.com. Kind regards, Square Health Team

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