Stanley Tools Opiniões 166

We are a textile manufacturing company,
After decades of using Stanley trimming blades, we have had to move on to another make. The Stanley blades are really poor quality now, they are blunt after the very first use, I presume these now come from China or India; wherever they come from, they are total rubbish.
The Fat max blades are also poor.
This is just another instance of the customer paying more for a cheaper product.

I brought a Stanley fatmax strimmer and registered it for the warranty which was then extended to 3 years . I brought it from tool station. I have purchased Stanley products for many years but up until yesterday had never needed to make a warranty claim. I would advise anyone to steer clear of Stanley products because although you activate your warranty with proof of purchase, when you come to claim on the warranty they want to see proof of purchase again?? How many customers can provide this? Get out clause for Stanley .
I will never give them another penny of my hard earned cash.

Nu al meerdere items gehad van stanley maar valt mij behoorlijk tegen
Bijvoorbeeld een haakse slijper 1,5jaar gehad en eigenlijk niet veel gebruikt omdat ik ook een super goedkope slijptol had die prettiger werkte en de stanley slijptol kapot gegaan,
Ook bitjes torx20 gehad maar deze breken af of vervormen bij eerste gebruik al.
Kwaliteit valt heel erg tegen terwijl de prijs dat ook doet.

Ik gebruik messen &rolmaten hamers tangen het liefst van Stanley zeer tevreden goede kwaliteit en nog valt de prijs goed mee

STANLEY FATMAX 18v drill: Good robust design, good value and solid . Sadly I tried to buy a replacement battery and charger from Toolstation, but Stanley had changed the design of the new FatMax 18v model apparently and it was not compatible with my older model FatMax 18v model. WHY DO COMPANIES DO THIS?? IT IS INSANE. If your going to use the same model name , please keep the design parameters the same for parts . You will not force customers to buy a new drill, they will change to another manufacturer who has the good sense to keep there products serviceable with spares remaining consistent with original design parameters.!!!!!

I purchase a Stanley Fatmax V20 Tyre Inflator, No Menu, No Power Button, Trigger Activated, i can only use Bar & not PSi, KPA, no auto shut off as mentioned in description. So this item is not as decribed.

I’m really disappointed with this Stanley toolbox. The plastic feels cheap, and after only light, normal use it snapped like it was made to break. I wasn’t overloading it or abusing it—just carrying basic tools—and the body/handle area cracked and gave way.
What’s the point of a toolbox if it can’t handle being picked up and moved? Now I’m stuck with a broken box, tools that don’t stay secure, and a product I don’t trust to carry anything heavier than a screwdriver.
I expected much better durability from Stanley. I wouldn’t recommend this toolbox to anyone who needs something reliable for daily work or even basic home use.

I have used stanley blades for donkeys years.. only now I'm better off using my teeth to cut through anything!!!
They are blunt after cutting just one plasterboard.. absolutely useless..
So stanley... get your quality back or go under...

Marque de plus en plus petit bras.
Rien pour satisfaire le client.
Caisse à outil fragile. Petit élément plastique cassé. Mais Stanley ne peut rien faire. Trop cheap cette vieille marque!
Et il a fallu les relancer pour obtenir une réponse. Préférez une autre marque !

STANLEY FATMAX SELECT PRO SERIES utility knife. What a joke of a company. Decades in the tool industry and can’t make a simple contraption like the blade retractor on the utility knife’s work. I only lightly used the knife for one day.£15 for one day is unacceptable. Money grabbing company, avoid. Stick to a solid un-retractable utility knife

Never again will I purchase a Stanley tool.
We have been purchasing Stanley tools for many years as I believed them to be a reliable brand. In January 2025 I bought a plastering spatula which has already snapped in half. On calling Stanley tools UK to request a replacement I spoke to a very aggressive customer service gentleman who firstly advised that I should that accept that it was almost out of warranty anyway and then said it was not their responsibility but the retailers to replace it! On further questioning he said if I could be bothered to pay the cost of returning such a low cost item they would look at it under the terms of the warranty and might offer a replacement. His whole manner was appalling throughout the call, he constantly talked over me and was not prepared to offer any helpful advice.

Website is ridiculous!
Trying to register a tool is an absolute nightmare.
Should be simple........register details & create account. Register tool.
Asking for numbers that aren't available. Contacted them via phone......unable to help......why.....register it to the account already created & do your customers a favour been as your website is crap!.

their tool kit is mega, has everything you need in a box and can build anything from boxes to sheds to treehouses, I don't care if your a chef or a gamer or never build at all, just buy Stanley tool kits for Pete's sake

Great quality tools at the mid price range

Stanley neemt geen verantwoording voor duidelijk fabricage fout in rolmaat fat max .. schermt met regels en voorschriften. Heel jammer van dit bedrijf

Fantastic customer service. Bought the Black Professional socket set years ago.
19mm socket cracked, called the number on the box.
They got my name and address, the part number, and two days later I had the replacement. Awesome customer service.

Ik meld me aan voor de promotiecampagne en Stanley accepteert mijn aanmelding niet.
Ik heb net een nieuw Stanleyproduct gekocht waarop ik nog €20 of €30 korting kan krijgen, maar het werkt niet. Uit de pricedure blijkt dat ze het extra moeilijk maken. Bovendien ontvang je geen enkele bevestiging.
Ook het account is niet bevestigd.

Terrible. Not only did they steal my brand new battery from my jigsaw that was sent back to them to be repaired after 2 weeks purchase from argos and replace a dud one in my jigsaw and sent back to me. But I purchased a brand-new cordless jigsaw from them that comes with two rechargeable batteries and both batteries are duds. I mean come on, why are you doing this to honest customers that buy your products. I can't use my cordless new drill now as of your dud batteries. Disgusting to be honest. I have spent over a thousand pounds buying stanley tools over the past 3 years and this dud battery thing is becoming a regular occurrence. Not impressed. Won't be buying anything else from you that's for sure. Can't tske back to the store as not got the receipt anymore. So pretty stuffed. Please dont buy from Stanley. Go elsewhere to save all the hassle.

From Wickes bought a 70440-0 light weight staple gun and, hanging adjacent to it in the store, some Stanley 6mm staples which I assumed were for the stapler. Attempting to install the staples was difficult - the feeder wouldn't readily fit into the staples though with some effort it did. Nevertheless the stapler would not eject any staples. The gun action worked fine and the blade moved as you would expect. I returned the two items to Wickes who refunded the purchase amount. Could it be that this is a Wickes Bedford 'display' problem - putting incompatible items next to each other or has Stanley acquired a batch of undersized 6mm staples or did I get a bad stapler with an out of tolerance, oversized feeder / loader bar? Either way it was a big nuisance as I don't live near the store.

This company is selling damaged product and when you are complaining they say is it not their product (it was produced under license and is not their responsibility)

Never ever again a product from Black & Decker or Stanley…

Looking at the reviews I am not they only one with a bad experience…