Stevensons Opiniões 

2810
TrustScore: 4.5 em 5

4,5

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I visited the shop today to buy a blazer for my son, and the whole experience was really positive. All staff were friendly, welcoming, and happy to help. We were served by Finlay, who took the time to... Ver mais

Classificada 5 em 5 estrelas

I was in the store getting a uniform for my daughter and even though the place was busy, in which case some customer service agents can be flustered or the service feel rushed, it certainly wasn't... Ver mais

A empresa respondeu

Classificada 3 em 5 estrelas

Fast delivery, that’s the positive. However as with previous items ordered, the quality just isn’t there. This is a case of a cheaper item which will require more frequent replacement and therefore is... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

The assistant Bree could not have been more helpful. So patient and we never felt rushed. Happy to suggest different sizes for us ensuring the whole experience was an easy one. She was just so pleas... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Loja de uniformes
  2. Loja de moda infantil
  3. Loja de roupa
  4. Loja de calçado
  5. Loja de roupas desportivas

Escrito pela empresa

Independent family-owned business specialising in providing schoolwear and sportswear to over 750 independent and state schools across the UK.


Informações de contacto

4,5

Excelente

TrustScore: 4.5 em 5

3 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 100% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,5

Todas as opiniões

(2810)

950 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 1 em 5 estrelas

Awful service

Awful service - no email confirmation that it had arrived in store but 4 emails to ask me to rate my service. I also tried to contact the store by telephone but the number is not available and no one replied to my email. Very disappointed ☹️

21 de maio de 2026
logótipo da Stevensons

Resposta da Stevensons

Thank you for your review.

I can see that an email was sent to you on 21/05/2026 at 9:03am confirming that your order was ready for collection.

I have also checked our records and cannot find any emails received from you regarding this matter. For any future enquiries, please ensure that you contact us at stalbansbranch@stevensons.co.uk so that we can assist you as quickly as possible.

Many thanks,
Stevensons

Classificada 2 em 5 estrelas

The cost of the blazer is ridiculous…

The cost of the blazer is ridiculous when you look at what an adult male blazer costs.
The material doesn’t feel good quality for the money. Short in the body but long in sleeves. No choice but to keep it due to it being mandatory.
PE clothes are not good enough material to last a term. They snag and pull with one wear. Again the cost is too high. PE bottoms same style in M&S for £18.

21 de maio de 2026
logótipo da Stevensons

Resposta da Stevensons

Thank you for the time taken in leaving your review.

Multiple factors are taken into consideration when delivering a pricing structure, to include the composition of garments and cost of production, alongside ensuring that we meet the individual requirements of the school for their desired aesthetic.

All these points contribute to the sale cost of an item, and we are sorry to hear that you find our current pricing to be unreasonable.

All our products are regularly price reviewed by both Account Managers and schools, and we are always working to deliver cost-effective products where feasible.

We appreciate your feedback and will ensure this is taken into consideration during future pricing reviews.

Kind regards,
Stevensons

Classificada 5 em 5 estrelas

I popped in to the Bournmouth store

I popped in to the Bournmouth store, we had strange request.
To size up uniform for a school in Nottingham
The lovely Stephanie, I think that was her name helped my daughter out and made sure i had all sizes ready to order
She was truly a blessing

Thank you so much

26 de maio de 2026
Opinião espontânea
logótipo da Stevensons

Resposta da Stevensons

Thank you for your 5 star review!

Classificada 1 em 5 estrelas

Blazer was wrongly sized Difficult to…

Blazer was wrongly sized Difficult to communicate with. Poor response to email

14 de maio de 2026
logótipo da Stevensons

Resposta da Stevensons

Thank you for the time taken to provide your feedback.

We are sorry to hear you have experienced difficulties with sizing requirements. Some garments are designed to fit differently and may therefore not follow a rule of 'one size fits all'.

For example, sportswear is often designed to be more fitted than general daywear, so differing sizes may be required to obtain the suited fit.

I am sorry if you feel the support you received from the team wasn't helpful, I will certainly pass on this feedback to the team for future training purposes.

Kind regards,
Stevensons

Classificada 1 em 5 estrelas

If only I had a choice…

As always, through 3 schools, expensive, poor quality and poor value uniform that I have no option to buy elsewhere. And. Despite having literally spent a four figure sum, there is a delivery charge.

18 de maio de 2026
logótipo da Stevensons

Resposta da Stevensons

Good afternoon,

We are sorry to hear that you are not satisfied with the quality of the blazer. Your comments have been relayed to our merchandising team, to be taken into consideration for future reviews

As with most online retailers, standard postage costs apply to all orders, irrelevant of the quantity of items purchased. All mailing services currently offered are a tracked delivery service, to ensure swifter and secure delivery

We appreciate your time & feedback though and will be sure to take these comments into consideration during future reviews.

Kind regards,
Stevensons

Classificada 5 em 5 estrelas

4 purchases

4 purchases. 2 in store, 2 online. Great staff who are knowledge and easy online experience.
Could be better around what uniform is mandatory for Beaumont.
Easy returns.

12 de maio de 2026
logótipo da Stevensons

Resposta da Stevensons

Thank you for leaving a review.

Classificada 5 em 5 estrelas

Thorough and professional

Thorough and professional, delivery was really quick and process of my order also, I’m really happy with my online shopping experience with Stevensons. Thank you Stevensons and staff.

12 de maio de 2026
logótipo da Stevensons

Resposta da Stevensons

Thank you for the 5 star review, Shelly.

Classificada 5 em 5 estrelas

Good service

Good, prompt on-line order.

14 de maio de 2026
logótipo da Stevensons

Resposta da Stevensons

Thank you for leaving your feedback.

Classificada 5 em 5 estrelas

Great quality

We have used Stevensons for the past 9 years and must say their uniforms are always great quality and delivered in reasonable time. The option to click and collect at your local school is a real help for orders where you can’t get to a shop or delivery at home isn’t possible. Their website is easy to use and has a great option for you to see your child’s uniform profile, which speeds up the online shopping process.

12 de maio de 2026
logótipo da Stevensons

Resposta da Stevensons

Many thanks for your review.

Classificada 2 em 5 estrelas

Quality is not what it used to be

Service is good in store, but the current quality of school uniform is not great overall. This is very sad because historically it used to be fantastic even if things were pricey. We have separately purchased a school backpack £64 (lasted 13 months, all the zips and the seams broke), school trousers £23 (lasted 8 months, hole in the seat), school sports t-shirt £34 (lasted 5 months, cheap printed polyester and the collar fell off). The first two items I could not return as outside the 6 month warranty period. This was annoying because there was a significant mark up on both these items compared to other shops. We bought an identical rucksack on ebay for £23 without the school logo. I'm going back to M&S for trousers as they are less than half the price and last longer. Supply dates for some out of stock items are 3-6 months which is ridiculous. You are a captive audience if you need a school branded item.

19 de maio de 2026
Opinião espontânea
logótipo da Stevensons

Resposta da Stevensons

Thank you for your review, and I am sorry to hear that you are not satisfied.

We would recommend speaking to our customer service team or visiting the branch at the first signs of a fault to allow our teams to help rectify the issue.

If we can help further, please email epsombranch@stevensons.co.uk

Kind regards,
Stevensons

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais