I visited the shop today to buy a blazer for my son, and the whole experience was really positive. All staff were friendly, welcoming, and happy to help. We were served by Finlay, who took the time to... Ver mais
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Leia as opiniões dos outros
I was in the store getting a uniform for my daughter and even though the place was busy, in which case some customer service agents can be flustered or the service feel rushed, it certainly wasn't... Ver mais
A empresa respondeu
Fast delivery, that’s the positive. However as with previous items ordered, the quality just isn’t there. This is a case of a cheaper item which will require more frequent replacement and therefore is... Ver mais
A empresa respondeu
The assistant Bree could not have been more helpful. So patient and we never felt rushed. Happy to suggest different sizes for us ensuring the whole experience was an easy one. She was just so pleas... Ver mais
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Informações sobre a empresa
Escrito pela empresa
Independent family-owned business specialising in providing schoolwear and sportswear to over 750 independent and state schools across the UK.
Informações de contacto
Uniform House, 7 Acrewood Way, AL4 0JY, St. Albans, Reino Unido
- 01727 815700
- customerservices@stevensons.co.uk
- www.stevensons.co.uk
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 14 horas
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Awful service
Awful service - no email confirmation that it had arrived in store but 4 emails to ask me to rate my service. I also tried to contact the store by telephone but the number is not available and no one replied to my email. Very disappointed ☹️

Resposta da Stevensons
Easy to order and item arrived in good…
Easy to order and item arrived in good time.

Resposta da Stevensons
Kind and responsible service
Kind and responsible service. They respond quickly to any question or issue and handled my order perfectly.

Resposta da Stevensons
The cost of the blazer is ridiculous…
The cost of the blazer is ridiculous when you look at what an adult male blazer costs.
The material doesn’t feel good quality for the money. Short in the body but long in sleeves. No choice but to keep it due to it being mandatory.
PE clothes are not good enough material to last a term. They snag and pull with one wear. Again the cost is too high. PE bottoms same style in M&S for £18.

Resposta da Stevensons
I popped in to the Bournmouth store
I popped in to the Bournmouth store, we had strange request.
To size up uniform for a school in Nottingham
The lovely Stephanie, I think that was her name helped my daughter out and made sure i had all sizes ready to order
She was truly a blessing
Thank you so much

Resposta da Stevensons
Blazer was wrongly sized Difficult to…
Blazer was wrongly sized Difficult to communicate with. Poor response to email

Resposta da Stevensons
If only I had a choice…
As always, through 3 schools, expensive, poor quality and poor value uniform that I have no option to buy elsewhere. And. Despite having literally spent a four figure sum, there is a delivery charge.

Resposta da Stevensons
We love the blazer and the staff are…
We love the blazer and the staff are friendly if you have an issue it's resolved quickly and efficiently

Resposta da Stevensons
4 purchases
4 purchases. 2 in store, 2 online. Great staff who are knowledge and easy online experience.
Could be better around what uniform is mandatory for Beaumont.
Easy returns.

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Resposta da Stevensons
Thorough and professional
Thorough and professional, delivery was really quick and process of my order also, I’m really happy with my online shopping experience with Stevensons. Thank you Stevensons and staff.

Resposta da Stevensons
Great fast service, high quality clothing
Great fast service, reliable and out of stock item delivery was expedited without additional charges.

Resposta da Stevensons
Great quality
We have used Stevensons for the past 9 years and must say their uniforms are always great quality and delivered in reasonable time. The option to click and collect at your local school is a real help for orders where you can’t get to a shop or delivery at home isn’t possible. Their website is easy to use and has a great option for you to see your child’s uniform profile, which speeds up the online shopping process.

Resposta da Stevensons
Quality is not what it used to be
Service is good in store, but the current quality of school uniform is not great overall. This is very sad because historically it used to be fantastic even if things were pricey. We have separately purchased a school backpack £64 (lasted 13 months, all the zips and the seams broke), school trousers £23 (lasted 8 months, hole in the seat), school sports t-shirt £34 (lasted 5 months, cheap printed polyester and the collar fell off). The first two items I could not return as outside the 6 month warranty period. This was annoying because there was a significant mark up on both these items compared to other shops. We bought an identical rucksack on ebay for £23 without the school logo. I'm going back to M&S for trousers as they are less than half the price and last longer. Supply dates for some out of stock items are 3-6 months which is ridiculous. You are a captive audience if you need a school branded item.

Resposta da Stevensons
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