stoolsonline.co.uk Opiniões 

108
•
TrustScore: 4.5 em 5

4,3

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Leia as opiniões dos outros

Classificada 3 em 5 estrelas

Ordered stools for kitchen which on measurements should have been 1inch lower than old ones but turned out a bit higher. Seat also smaller than expected, so do the job but would not have chosen them i... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

This is absolutely one of the best companies I have ever dealt with. Due to the current crisis the bar stool we wanted was not available as that shop had closed so Zed sourced 5 close alternatives fo... Ver mais

Classificada 5 em 5 estrelas

Cant praise these enough, bought 2 bar stools last april excellent service arrived when they said and more than pleased with purchase as wanted lime green stools and these were one of only a few that... Ver mais

Informações sobre a empresa

  1. Loja de utensílios de cozinha
  2. também em
  3. Designer de interiores
  4. Loja de mobília para sala de estar
  5. Loja de móveis

Escrito pela empresa

Kitchen stools, breakfast bar stools, bar stools, swivel stools, chrome, stainless steel, brushed, satin, beech stools, adjustable stools, buy online uk Free UK Delivery


Informações de contacto

4,3

Excelente

TrustScore: 4.5 em 5

108 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

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4,3

Todas as opiniões

(108)

0 opiniões nos últimos 12 meses

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Classificada 2 em 5 estrelas

After I ordered the chairs there was no …

After I ordered the chairs there was no email to confirm payment so I contacted them to be told I would get an email when payment was confirmed. After a couple of days of not hearing I contacted them again and they said they would look into it. Not happy! Then 2 days later they were delivered. Luckily I was in as there was no communication from them. The chairs were missing 2 screws so had to contact them again, and they asked me to take a photo of what had been delivered. Next day a packet arrived with some screws in which were the right ones. Wouldn't use them again!

24 de agosto de 2017
Opinião espontânea
logótipo da stoolsonline.co.uk

Resposta da stoolsonline.co.uk

hello catherine

thank you for your review. i am sorry that your experience was not up to the normal high standards that we set ourselves. we have looked into the order and can see that you reported missing screws, which we sent out to you as quick as we could . once we were aware of the issue we did everything we could to rectify the issue. i am not sure why you did not receive a confirmation email which we normally gets sent automatically. i hope you will reconsider using us again and we would like to offer you a 10% voucher code of any future order please use 10pc at the checkout

Classificada 3 em 5 estrelas

A few problems

A few problems , that were dealt with well by the guys in the office. Stools not the greatest value to be honest.

23 de agosto de 2017
Opinião espontânea
logótipo da stoolsonline.co.uk

Resposta da stoolsonline.co.uk

thank you for review which we appreciate - we try our best to resolve any issues that occur to give the best customer experience that we can

Classificada 4 em 5 estrelas

Very helpful staff when requested …

Very helpful staff when requested delivery information. Product assembly could be better manufactured to ensure bolting alignment to chair backs. maybe I was just unlucky. overall very satisfied

17 de agosto de 2017
Opinião espontânea
Classificada 5 em 5 estrelas

Fantastic

Great Colour, true colour to the photos online (they look amazing in the new kitchen). Company were fantastic and very quick when dealing with non vat/Jersey gst , thank you 👍😀

5 de dezembro de 2016
Opinião espontânea
Classificada 5 em 5 estrelas

Extremely good communication

Have had great communication with this company, from late night online chat to clarify things, to speedily replacing a seat due to a manufacturing fault.
Will use again.

23 de novembro de 2016
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent service !

We ordered 2 retro chrome tall tables with red tops, they arrived 24 hours later and look great, thanks very much. Great transaction and great communication. Definitely 5 Stars !

13 de setembro de 2016
Opinião espontânea
Classificada 5 em 5 estrelas

Efficient company

Ordered a tall cafe table promptly was very pleased with it and looks fab with the stools I brought to go with it. There was a bubble on the table so I contacted them and straight away replaced it.

8 de setembro de 2016
Opinião espontânea
Classificada 5 em 5 estrelas

Communication

At all stages of the purchasing process we were kept well informed even when dealing with the return/replacement of a damaged product.

Email update responses were always dealt with immediately, often overnight! So customer service appeared to be actve 24/7.

23 de julho de 2016
Opinião espontânea

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