Spacious and clean storage units and fabulous staff who always make you feel welcome. Mike is brilliant and will always put a smile on your face 😊
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Spacious and clean storage units and fabulous staff who always make you feel welcome. Mike is brilliant and will always put a smile on your face 😊
A empresa respondeu
Local company in convenient location Friendly extremely helpful staff Mick was superb from day one kind helpful nothing was too much trouble. Highly recommend they were so good we stayed almost 1... Ver mais
A empresa respondeu
100% happy with the facilities ( easy access via good car park, clean, light & airy, spacious, quiet )and exemplary staff. Huge thank you to BILLY for his supportive care and support - well beyond wh... Ver mais
A empresa respondeu
Easy to use, good value for money and very responsive to problems! I am a student and put my belongings in storage between student houses, staff were so lovely and helped me so efficiently when I real... Ver mais
A empresa respondeu
Escrito pela empresa
127a High Street, HA4 8JN, Ruislip
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 48 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Not one for leaving reviews normally but used storage king last week and Dawn was a massive help at the doncaster site and made things so simple and easy, thanks again

Resposta da Storage King
Dawn has been excellent. She went through all the products and what would be best for me within the time I needed, 10/10 customer service skills. Thank you Dawn

Resposta da Storage King
Dawn made the whole process simple. Great customer service from her. Thank you

Resposta da Storage King
Dawn has been excellent. She is helpful and knowledgeable about the products and services they have to offer. I would definitely recommend anyone looking for storage to go to see Dawn.

Resposta da Storage King
I have had a unit with storage king for about 5 months now and have just downs sized my unit the guys there were ,very helpful it was mainly George I spoke to ,I rang on Saturday he advised to pop down Monday as a couple of units were coming available, I went in today and was such a easy process to go to a small unit and George was very helpful and answered all my questions, customer service was top notch would totally recommend this storage centre

Resposta da Storage King
Paul at the Chester store was very helpful, keeping in touch as I drove up the motorway on removals day to make sure I would arrive before he closed! Easy sign-up process with direct debit payments. Good value, nice, clean, dry, modern, ambient temperature storage units with wide-access up-roller door for the bigger units. Double bolt holes for 2 padlocks if needed for 2 renters joint access security. Covered loading bay, large lifts, trolleys and easy to use security code access until 9pm. Too much stuff to fit in my reserved units on my second delivery! Luckily there was an empty unit that Paul added to my account as I unload the van.
Insurance> Paul quickly cancelled my Storage King insurance, when I proved that my household policy covered my items in storage.
Students> Not a student myself but witnessed Paul being helpful to students storing items for the holidays in small lock-ups.

Resposta da Storage King
ROBBING COMPANY BEWARE!!!!!
unit start price 80 for the first two months then £160 for the second two months. then they phones and said it was going up for the 5th month to £380 and i had a week to pay it or move my stuff out!!!! please don't use this company they guaranteed the price and then lied!! beware people

Resposta da Storage King
Used storage king recently...must say the whole experience was made infinitely better by the staff at Epsom Storage King......Staff very very helpful ...cannot praise them enough.....if I'm ever in the unfortunate position to have to use storage again I would not hesitate to go and see Izzy and staff again.....Thank You for your help....

Resposta da Storage King
My mum's experience was all positive. She found the staff very pleasant, friendly and helpful.

Resposta da Storage King
These guys are deceitful; their pricing is clickbait, presenting a different price online while excluding key details such as insurance and VAT, as if we are Americans. By the time you arrive, your mind is preoccupied with the price you saw online. This was my first storage unit, so why would you say it was this price and then charge me double? If I had known sooner, I would have sought for a less expensive option (which I did find, but at the time...). In the United Kingdom, insurance premiums are usually exempt from VAT. This means that you usually don't have to pay VAT on storage unit insurance in the UK. First time I have been charged VAT Twice by the same company. If you are not familiar with storage units stay away am not saying their price is largely different to others, but it is deceptive. I am still looking into why they charge VAT on their insurance; Despite the small charge, I believe something is incorrect and malicious.

Resposta da Storage King
Although I got my storage out 2 days early was still charged £6.50 also gave the correct 14 days notice so watch out!!

Resposta da Storage King
I moved from Cornwall to Essex. I had never used a storage unit before. Mick from the Basildon branch was fantastic. He was so helpful. Guiding me through the process of renting a unit. Clean and tidy building. I would definitely use a unit there again and highly recommend using a unit there.

Resposta da Storage King
The staff at Storage King Bedford were very friendly and helpful. They made a potentially stressful experience easier and nothing was too much trouble! Storage units are clean and it was an all round efficient service. Thank you.

Resposta da Storage King
Angel, Ellie and Julia who work at the Storage King were absolute gems. I was very stressed with a forced house move and Angel helped me get a unit that was ideal to fit all my household items, Ellie was very empathetic having gone through similar circumstances and Julia the manager really helped me to put everything in perspective. I am ever so grateful for your services
Ms Lorna Knight

Resposta da Storage King
Great service from Storage King. We used for a few months after moving house, location wise was perfect for us and had competitive rates. Units are well kept and modern. Access is easy and well secured. Weve also used the rental van from here and had no issues. Thanks David youre a gem!! Vinny & Toni

Resposta da Storage King
Excellent service and facilities
Manger Lee is a first class and professional manager who makes customers very welcome and who goes out of his way to make using Storage King the number one place in Nottingham for all Self Storage needs.

Resposta da Storage King
Having never used a storage unit before, I was very nervous with what to do, but Storage King made it very easy and straight forward. Great service and friendly staff, would highly recommend to anyone!

Resposta da Storage King
Crewe depot - the service makes the difference, thanks to the front desk. Unit was clean, easy to access and as described. Thanks again

Resposta da Storage King
Excellent service all round. Friendly and helpful staff and great facilities. I have used two previous storage facilities before but Storage King is by far the best.
The staff even took the stress out of moving into a larger unit and went out of their way to help.
Very highly recommended.
Nigel

Resposta da Storage King
The storage unit was clean and tidy, very nice staff. I no longer needed the storage unit, therefore notice was given. I was informed I would be due a refund and I would receive it in around 2 weeks, I waited 3 weeks and still no refund had been deposited into my bank account.
I rang the storage unit only to be told that it had not been processed and couldn’t be done until the following Monday and then it would take another week for it to clear.
No explanation was given and when I had to ask they I hadn’t been paid back my money the member of staff didn’t know.
Not good enough.

Resposta da Storage King
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.