Storage King Opiniões 

3902
•
TrustScore: 4.5 em 5

4,7

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Spacious and clean storage units and fabulous staff who always make you feel welcome. Mike is brilliant and will always put a smile on your face 😊

A empresa respondeu

Classificada 5 em 5 estrelas

Local company in convenient location Friendly extremely helpful staff Mick was superb from day one kind helpful nothing was too much trouble. Highly recommend they were so good we stayed almost 1... Ver mais

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Classificada 5 em 5 estrelas

100% happy with the facilities ( easy access via good car park, clean, light & airy, spacious, quiet )and exemplary staff. Huge thank you to BILLY for his supportive care and support - well beyond wh... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Easy to use, good value for money and very responsive to problems! I am a student and put my belongings in storage between student houses, staff were so lovely and helped me so efficiently when I real... Ver mais

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Informações sobre a empresa

  1. Local de armazenamento
  2. também em
  3. Armazém
  4. Instalações de auto-armazenamento
  5. Loja de artigos para mudanças
  6. Transporte e armazenamento de móveis

Sobre Storage King

Escrito pela empresa

Storage King is a UK-operated self storage company with storage locations right across the UK. Our focus is delivering a premiere customer service through our simple, transparent approach to home and business self storage.

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4,7

Excelente

TrustScore: 4.5 em 5

4 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Respondeu a 100% das suas opiniões negativas

Geralmente responde em 48 horas

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4,7

Todas as opiniões

(3902)

46 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Not one for leaving reviews normally…

Not one for leaving reviews normally but used storage king last week and Dawn was a massive help at the doncaster site and made things so simple and easy, thanks again

3 de setembro de 2024
Opinião espontânea
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Resposta da Storage King

Thank you for the wonderful review and for taking the time to share your feedback with us. Our priority is customer service and we are ecstatic that we met that mark!

Classificada 5 em 5 estrelas

Thank you Dawn

Dawn has been excellent. She went through all the products and what would be best for me within the time I needed, 10/10 customer service skills. Thank you Dawn

12 de setembro de 2024
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Resposta da Storage King

Thanks for your fantastic review! Quality customer service is one of our top priorities and something we strive for each and every day.

Classificada 5 em 5 estrelas

Dawn made the whole process simple

Dawn made the whole process simple. Great customer service from her. Thank you

1 de junho de 2024
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Resposta da Storage King

Thanks for leaving a review. Dawn is always going above and beyond. We’ll be sure to share your praises with them!

Classificada 5 em 5 estrelas

Dawn has been excellent

Dawn has been excellent. She is helpful and knowledgeable about the products and services they have to offer. I would definitely recommend anyone looking for storage to go to see Dawn.

1 de setembro de 2024
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Resposta da Storage King

Thanks for leaving a review. Dawn is always going above and beyond. We’ll be sure to share your praises with them!

Classificada 5 em 5 estrelas

Storage space

I have had a unit with storage king for about 5 months now and have just downs sized my unit the guys there were ,very helpful it was mainly George I spoke to ,I rang on Saturday he advised to pop down Monday as a couple of units were coming available, I went in today and was such a easy process to go to a small unit and George was very helpful and answered all my questions, customer service was top notch would totally recommend this storage centre

9 de setembro de 2024
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Resposta da Storage King

Hearing that you had a five-star experience is the best thing we could hope for! Your review means a lot to us. We look forward to serving you for many years to come!

Classificada 5 em 5 estrelas

Storage King Chester, new customer self move.

Paul at the Chester store was very helpful, keeping in touch as I drove up the motorway on removals day to make sure I would arrive before he closed! Easy sign-up process with direct debit payments. Good value, nice, clean, dry, modern, ambient temperature storage units with wide-access up-roller door for the bigger units. Double bolt holes for 2 padlocks if needed for 2 renters joint access security. Covered loading bay, large lifts, trolleys and easy to use security code access until 9pm. Too much stuff to fit in my reserved units on my second delivery! Luckily there was an empty unit that Paul added to my account as I unload the van.
Insurance> Paul quickly cancelled my Storage King insurance, when I proved that my household policy covered my items in storage.
Students> Not a student myself but witnessed Paul being helpful to students storing items for the holidays in small lock-ups.

24 de julho de 2024
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Resposta da Storage King

Thank you so much for taking the time to share your experience with us. We take pride in knowing our customers are happy with their store experience!

Classificada 1 em 5 estrelas

ROBBING COMPANY BEWARE!!!!!

ROBBING COMPANY BEWARE!!!!!
unit start price 80 for the first two months then £160 for the second two months. then they phones and said it was going up for the 5th month to £380 and i had a week to pay it or move my stuff out!!!! please don't use this company they guaranteed the price and then lied!! beware people

2 de janeiro de 2024
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Resposta da Storage King

Thanks for taking the time to write to us. Unfortunately, we were unable to trace you on our system as a customer. Please contact the store directly to discuss your concerns

Classificada 5 em 5 estrelas

Used storage king recently...must say…

Used storage king recently...must say the whole experience was made infinitely better by the staff at Epsom Storage King......Staff very very helpful ...cannot praise them enough.....if I'm ever in the unfortunate position to have to use storage again I would not hesitate to go and see Izzy and staff again.....Thank You for your help....

11 de agosto de 2024
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Resposta da Storage King

Thank you for the great review of our Epsom store! We are delighted to hear that your experience exceeded your expectations.

Classificada 5 em 5 estrelas

High recommendation

My mum's experience was all positive. She found the staff very pleasant, friendly and helpful.

8 de agosto de 2024
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Resposta da Storage King

We strive for only the best and are so happy to hear that your mum received five-star service at our Bedford store!

Classificada 1 em 5 estrelas

Deceptive Prices And Insurance VAT

These guys are deceitful; their pricing is clickbait, presenting a different price online while excluding key details such as insurance and VAT, as if we are Americans. By the time you arrive, your mind is preoccupied with the price you saw online. This was my first storage unit, so why would you say it was this price and then charge me double? If I had known sooner, I would have sought for a less expensive option (which I did find, but at the time...). In the United Kingdom, insurance premiums are usually exempt from VAT. This means that you usually don't have to pay VAT on storage unit insurance in the UK. First time I have been charged VAT Twice by the same company. If you are not familiar with storage units stay away am not saying their price is largely different to others, but it is deceptive. I am still looking into why they charge VAT on their insurance; Despite the small charge, I believe something is incorrect and malicious.

8 de agosto de 2024
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Resposta da Storage King

Thanks for taking the time to leave us a review. Unfortunately, our team is unable to trace you as a customer. Please can you email info@storageking.co.uk with your name and contact details, then our team can investigate this further and provide you with more information.

Classificada 3 em 5 estrelas

Although I got my storage out 2 days…

Although I got my storage out 2 days early was still charged £6.50 also gave the correct 14 days notice so watch out!!

30 de julho de 2024
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Resposta da Storage King

Thanks for taking the time to leave us a review. We believe that you have since been refunded. If you’d like further feedback, please get in touch with the store directly.

Classificada 5 em 5 estrelas

Excellent Basildon Branch

I moved from Cornwall to Essex. I had never used a storage unit before. Mick from the Basildon branch was fantastic. He was so helpful. Guiding me through the process of renting a unit. Clean and tidy building. I would definitely use a unit there again and highly recommend using a unit there.

25 de julho de 2024
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Resposta da Storage King

Thanks for your fantastic review and recommendation! We are so pleased that our store's convenient location and state-of-the-art security made your experience stress-free and painless.

Classificada 5 em 5 estrelas

Excellent!

The staff at Storage King Bedford were very friendly and helpful. They made a potentially stressful experience easier and nothing was too much trouble! Storage units are clean and it was an all round efficient service. Thank you.

19 de julho de 2024
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Resposta da Storage King

Hi Laura, thank you for your kind comment. We are happy that you are satisfied. We work every day to make people's lives easier.

Classificada 5 em 5 estrelas

Great customer service

Angel, Ellie and Julia who work at the Storage King were absolute gems. I was very stressed with a forced house move and Angel helped me get a unit that was ideal to fit all my household items, Ellie was very empathetic having gone through similar circumstances and Julia the manager really helped me to put everything in perspective. I am ever so grateful for your services
Ms Lorna Knight

22 de julho de 2024
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Resposta da Storage King

Thank you so much for your five-star review! We will share this with the store team to let them know to keep up the amazing work.

Classificada 5 em 5 estrelas

Great service from Storage King

Great service from Storage King. We used for a few months after moving house, location wise was perfect for us and had competitive rates. Units are well kept and modern. Access is easy and well secured. Weve also used the rental van from here and had no issues. Thanks David youre a gem!! Vinny & Toni

8 de junho de 2024
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Resposta da Storage King

Thank you for sharing this great review about our store! We are thrilled that you enjoyed your experience.

Classificada 5 em 5 estrelas

Well done Lee.

Excellent service and facilities
Manger Lee is a first class and professional manager who makes customers very welcome and who goes out of his way to make using Storage King the number one place in Nottingham for all Self Storage needs.

15 de julho de 2024
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Resposta da Storage King

Thank you so much for your wonderful review! We know how stressful moving can be so it's great to hear that you had a smooth and pleasant experience thanks to our Nottingham team.

Classificada 5 em 5 estrelas

Great service and friendly staff!

Having never used a storage unit before, I was very nervous with what to do, but Storage King made it very easy and straight forward. Great service and friendly staff, would highly recommend to anyone!

5 de julho de 2024
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Resposta da Storage King

Thank you so much for taking the time to share your experience with us! We know how difficult it can be to rent a storage unit for the first time so it makes us very happy to hear that you had a smooth stay thanks to our great team. We hope to see you again soon!

Classificada 5 em 5 estrelas

Crewe depot

Crewe depot - the service makes the difference, thanks to the front desk. Unit was clean, easy to access and as described. Thanks again

3 de julho de 2024
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Resposta da Storage King

Thank you so much for this five-star review. We really appreciate you being a customer and helping to share the word about us.

Classificada 5 em 5 estrelas

Excellent service all round

Excellent service all round. Friendly and helpful staff and great facilities. I have used two previous storage facilities before but Storage King is by far the best.
The staff even took the stress out of moving into a larger unit and went out of their way to help.
Very highly recommended.
Nigel

24 de maio de 2024
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Resposta da Storage King

Thanks for your fantastic review and feedback on our great facilities and customer service. We look forward to seeing you in our store again!

Classificada 3 em 5 estrelas

The storage unit was clean and tidy

The storage unit was clean and tidy, very nice staff. I no longer needed the storage unit, therefore notice was given. I was informed I would be due a refund and I would receive it in around 2 weeks, I waited 3 weeks and still no refund had been deposited into my bank account.
I rang the storage unit only to be told that it had not been processed and couldn’t be done until the following Monday and then it would take another week for it to clear.
No explanation was given and when I had to ask they I hadn’t been paid back my money the member of staff didn’t know.
Not good enough.

15 de maio de 2024
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Resposta da Storage King

Thank you for sharing your feedback with us. We apologise for the delay in processing your refund. Our team has informed us that the funds have been processed and returned to your bank account today. If you require any further assistance, please feel free to reach out to the store directly.

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