Rented out a second larger unit so I visited yesterday to get that started. Love this company, been using them for years. I have two units now and I will always recommend Store First to friends, famil... Ver mais
A empresa respondeu
Localização
Alterar localizaçãoStore First Derby, Riverside Road, DE24 8HY Derby, England, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Moving house as we all know is very stressful however when I called to speak to someone re a storage unit for 8 weeks it was the least stressful thing I have done in a long time. From the enquiry to q... Ver mais
A empresa respondeu
Staff were friendly and clearly answered all our questions. There have been no surprises. The 24 hour availability has turned out to be very helpful - even though we didn't think we'd need it. The... Ver mais
A empresa respondeu
Customer care is at the heart at what they are good at. Ensuring that the site is clean, the units to hire are also clean and tidy. We have used storefirst for a number of years, Rightmove Rem... Ver mais
A empresa respondeu
Informações sobre a empresa
Sobre Store First Self Storage - Derby
Escrito pela empresa
At Store First, we believe in offering the best value self storage units, which is why we include a free collection service, flexible contracts, and an exclusive 50% discount for the first 12 weeks. Our facilities also provide free Wi-Fi, kitchen areas, boardroom access, and parking, making storage more convenient than ever.
Store First is the UK’s number one choice for self storage units, offering individuals and businesses a secure, modern, and cost-effective storage solution. Whether you’re moving house, renovating, or need extra space for your business, we provide clean, spacious, and easily accessible storage units in a variety of sizes to suit your needs.
Unlike outdated lock-ups and garage spaces, our purpose-built self storage centres are designed for convenience and security. We offer secure 24-hour access, CCTV monitoring, alarms, and fob-entry systems, ensuring your belongings are safe at all times. Plus, every unit comes with a free heavy-duty padlock for added security.
Our friendly, knowledgeable teams are on hand to provide exceptional customer service, and with locations across the UK, Store First delivers hassle-free, all-inclusive self storage tailored to your needs.
Informações de contacto
Store First Derby, Riverside Road, DE24 8HY, Derby, England, Reino Unido
- 01332 289 289
4,7
Excelente
42 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Excellent service throughout the…
Excellent service throughout the process, moved from a local competitor to them and they made us feel very welcome, much better facilities, shame about the night time toilet facilities as sometimes needed, hopefully they will be reinstated soon
24 de fevereiro de 2026
Resposta da Store First Self Storage - Derby
Thank you for your review and for choosing to move your storage to us. We’re really pleased to hear you felt welcome and that you’re enjoying the improved facilities.
We appreciate your feedback regarding the night-time toilet access and understand how useful this can be. Your comments have been noted and we hope to have a positive update on this in the future. Thanks again for your honest feedback and kind words.
Resposta da Store First Self Storage - Derby
Thank you for the 5 stars for our Derby storage - we're glad Scott has welcomed you and explained the process clearly! Thanks again for choosing Store First.
Easy to book
Easy to book, full information provided, very helpful and friendly
22 de fevereiro de 2026
Resposta da Store First Self Storage - Derby
Thank you for the 5 stars, we're glad you've found the process easy and helpful - that's what the team aim for! Thanks again for choosing Store First Derby!
Eva was totally great
Eva was totally great, very helpful and sorted everything I needed very quickly
20 de fevereiro de 2026
Resposta da Store First Self Storage - Derby
Thank you for your feedback! We’re thrilled to hear the team could help and get everything sorted quickly for you. Thanks again for choosing Store First Derby!
Wonderful people
Wonderful people, welcoming, accommodating, great service, great location, can't recommend highly enough
20 de fevereiro de 2026
Resposta da Store First Self Storage - Derby
Thank you so much for your kind words! We’re thrilled to hear you found our Derby team welcoming and accommodating, and that you enjoyed the service and location. We really appreciate your recommendation!
Excellent service
Excellent service, really helpful staff and very well priced.
26 de janeiro de 2026
Opinião espontânea
Resposta da Store First Self Storage - Derby
Thanks so much for the great feedback. We’re really glad you found the team helpful and the pricing good value. It means a lot to us, and we hope to see you again if you ever need storage in the future 😊
Great service from Ben
1 de dezembro de 2025
Resposta da Store First Self Storage - Derby
Thanks so much for the 5 stars for our Derby store! We're thrilled to hear Ben and the team have been able to help with your storage needs. Thanks again for choosing Store First.
EASY ACCESS
24 de novembro de 2025
Resposta da Store First Self Storage - Derby
Thanks so much for the 5 stars for Derby - we're glad to hear you've found it easy access. Thanks again for choosing Store First.
Very professional and helpful staff.
Very professional and helpful staff.
courteous and helpful towards your needs with full explanation of rules and details to enable the first time user to relax and feel comfatable using the facillity.
18 de novembro de 2025
Resposta da Store First Self Storage - Derby
Thank you for the kind words for our Derby storage team - we're glad you have found the team professional and helpful - they strive to make every customer experience stress-free and smooth and we're happy to see this has been the case for a first time customer!
Excellent service at a very reasonable…
Excellent service at a very reasonable price. Easy to access at all times.
1 de novembro de 2025
Resposta da Store First Self Storage - Derby
Thanks for the 5 stars and great review for our Derby store! We're glad to hear you've experienced excellent service and found the price to be reasonable and easy access to your unit. Thanks again for choosing Store First.
Great customer service
Great customer service. Kept me informed. Loved the flexibility and good price
Would highly recommend
19 de setembro de 2025
Resposta da Store First Self Storage - Derby
Thank you for the great review for our Derby self storage centre! Good to hear that you loved the flexibility and price of the units. Thanks for the recommendation!
Easy to speak to ease to get to…
Easy to speak to ease to get to storage.
Staff helpful.
Only one ladies toilet which access toilet too, not great.
17 de novembro de 2025
Resposta da Store First Self Storage - Derby
Thanks for sharing your experience with us. It’s great to hear you’ve found the team easy to speak to and the site straightforward to access. We really appreciate the shoutout for our staff too.
We’re sorry to hear the toilet setup hasn’t been ideal for you. Your feedback is genuinely useful and we’ll make sure it’s passed on so we can look at how to improve this area.
Resposta da Store First Self Storage - Derby
Thank you for the 5 stars and review for our Derby self storage! We're glad to hear you've had a great experience and would love to welcome you back if you ever need storage again.
Very simple and straight forward
Very simple and straight forward. Staff very helpful
6 de outubro de 2025
Resposta da Store First Self Storage - Derby
Thanks for the 5 stars for our Derby store! We're pleased to hear you've had a straightforward experience and the team have been helpful!
Friendly helpful staff made it easy…
Friendly helpful staff made it easy to put household into storage
8 de setembro de 2025
Resposta da Store First Self Storage - Derby
Thanks for sharing your experience! We’re delighted to hear our team made storing your household items easy and stress-free.
Resposta da Store First Self Storage - Derby
Thanks for the 5 stars and lovely review for our Derby storage team - we're glad you've had a great customer experience.
Professional and straightforward
Quick and easy. Hassle free. I received a prompt response to book me in, professional and clear instructions. Very smooth and efficient service.
16 de novembro de 2025
Resposta da Store First Self Storage - Derby
Thanks so much for the great feedback for our Derby team. It’s brilliant to hear your move-in was quick, clear and completely hassle-free. We’re glad the team could get you booked in promptly and keep everything straightforward from start to finish.
Really appreciate you choosing us!
I used Store First Self Storage whilst…
I used Store First Self Storage whilst in between homes, and I was really pleased, I had 100ft unit, which was just enough for my 3 bed home contents, and the fact that I could gain access 24/7 was fantastic. Would highly recommend. Thank you
28 de outubro de 2025
Resposta da Store First Self Storage - Derby
Thanks so much for your feedback for our Derby team! We’re thrilled to hear the 100ft unit was the perfect fit and that 24/7 access made your move easier. We really appreciate your recommendation and for choosing Store First!
They are there to help.
Found them easy to correspond regarding in what i needed. Thank you.
20 de janeiro de 2025
Resposta da Store First Self Storage - Derby
Thank you for your wonderful review! We're glad to hear our Derby team have been able to help with your storage needs. Thanks for choosing Store First Derby!
Storage with Store First is so easy
Storage with Store First is so easy. We have changed the size of our unit several times and it’s never a hassle to them. They also advise on the size you may need. There’s no pressure to purchase additional products. We have never had an issue with security. The site is very convenient, right next to where I work! 😊
11 de março de 2025
Resposta da Store First Self Storage - Derby
Thank you for your fantastic review! We're very happy to hear youve had an easy storage experience and our Derby team have been able to help with your needs. Thank you for choosing Store First.
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.