Stratstone is always so helpful. The staff are polite, professional and extremely friendly. We only wanted the batteries changed in our key fobs, but everything was done straightaway without any fuss.... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Booking and service done within expected time scale. Waited approx 2.5hrs and whilst refreshment was offered and taken no one bothered me to see if I wanted to change cars. Mobile signal poor in buid... Ver mais
A empresa respondeu
I was very inprest with booking my first service form my Defender, When my wife dropped of the car and informed them that she would be back to collect later after my son's sports day what was across t... Ver mais
A empresa respondeu
I was informed that a security update was required. I made an appointment and arrived, My car was given its update whilst I sat in reception drinking coffee. Nice people and excellent service, mu... Ver mais
A empresa respondeu
Informações sobre a empresa
- Concessionário auto
- Oficina de inspecção
- Fabricante de carros
- Mecânica automóvel
- Serviço de troca de óleo
- Concessionário de carros usados
Escrito pela empresa
Welcome to Stratstone on Trustpilot. We represent some of the world's most iconic car manufacturers, which include the likes of Aston Martin, Audi, BMW, Ferrari, Mercedes-Benz and Porsche to name just a few. Our decades of experience working alongside these brands has allowed us to create an exciting journey that places our customers in the driving seat. Our retailers have an exceptional range of deals on new and approved used vehicles, whilst offering competitive rates on servicing and repairs. Discover a defining experience by visiting our website or contacting your preferred retailer today.
Stratstone
Escrito pela empresa
- Buy your way
- Purchase your next vehicle completely online from the comfort of your own home through the Stratstone website. Alternatively, visit one of our modern retailers, with locations situated throughout the United Kingdom.
- Sell your car
- We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
- Online booking
- Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.
Informações de contacto
Woodgate Way, TN11 0FU, Tonbridge, England, Reino Unido
- 01732 913 242
4,3
Excelente
146 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Dealership accommodated us at very short notice
The dealership accommodated us at very short notice as we needed a problem rectifying before we travelled to France. The reception staff were really helpful and looked after us with refreshments etc, the service staff were excellent and the whole experience was very smooth and efficient. Thank you,
Louise
21 de novembro de 2024
Resposta da Stratstone - Land Rover Tonbridge
Hi Mr Farr,
We are so pleased to hear about your positive experience.
It sounds like our team went above and beyond to ensure your travel plans went smoothly.
We appreciate your kind words about our staff and the service you received.
Stratstone Customer Services
Karl was very helpful
19 de novembro de 2024
Resposta da Stratstone - Land Rover Tonbridge
Hi Luke,
We're glad to hear you had a positive experience with Karl.
Stratstone Customer Services
Resposta da Stratstone - Land Rover Tonbridge
Hi Karen
A huge thanks for taking the time to rate your recent experience with us.
The leadership team love to see such great feedback!
Have a nice day,
Stratstone Customer Services
Resposta da Stratstone - Land Rover Tonbridge
Hello Nigel,
Thank you so much for the review.
We're thrilled that you had such a positive experience!
We hope that you'll consider us again in the future.
Stratstone Customer Services
Resposta da Stratstone - Land Rover Tonbridge
Hello,
Thank you for your positive review.
We're always happy to help!
Have a great day!
Stratstone Customer Services
Very helpful friendly staff
31 de outubro de 2024
Resposta da Stratstone - Land Rover Tonbridge
Hi Paul,
We strive to provide excellent customer service and appreciate your kind words.
Stratstone Customer Services
Resposta da Stratstone - Land Rover Tonbridge
Hi Matt,
We're so glad to hear you had a positive experience with our support team.
We appreciate your kind words about Marcus and the team.
Stratstone Customer Services
Great support support and service
Great support support and service from Marcus.
25 de outubro de 2024
Resposta da Stratstone - Land Rover Tonbridge
Hi Ian,
Thank you so much for the five star review.
We appreciate your kind words about Marcus.
Stratstone Customer Services
Marcus, Millie and Pam
Marcus, Millie and Pam are just incredibly helpful and friendly.
I can’t recommend them enough.
10 de outubro de 2024
Resposta da Stratstone - Land Rover Tonbridge
Hello,
We're thrilled to hear about your positive experience!
We're so glad you found Marcus, Millie and Pam to be helpful and friendly.
Stratstone Customer Services
Great service
Great service - Pam in Reception is wonderful - always makes us feel welcome and an important customer she makes an excellent cup of coffee while we are waiting and actually remembers how we like it each time we visit. Marcus was also helpful
25 de outubro de 2024
Resposta da Stratstone - Land Rover Tonbridge
Hello Gina,
Thank you for your kind words about Pam and Marcus.
We are delighted to hear that you had a positive experience and appreciate you taking the time to share your feedback.
Stratstone Customer Services
Resposta da Stratstone - Land Rover Tonbridge
Hi Geoff,
It is wonderful to receive such a positive review!
All the best!
Stratstone Customer Services
Very efficient booking procedure
Very efficient booking procedure, great communication from Marcus and friendly collection and delivery service.
17 de outubro de 2024
Resposta da Stratstone - Land Rover Tonbridge
Hi Trevor,
Thank you for your kind words about Marcus.
We appreciate your business and are glad you had a positive experience.
Stratstone Customer Services
Resposta da Stratstone - Land Rover Tonbridge
Hi Yasir,
Thank you for getting in touch and sharing your honest feedback.
We’re sorry to hear that your recent experience hasn't met your expectations – please be assured that your feedback has been passed on to the management team.
Stratstone Customer Services
Best company to buy a vehicle!
Best company to buy a vehicle for Range Rovers! I have bought a 2021 Range Rover Autobiography and it was cleaned and kept in a very good condition to show us when we arrived. Compared to others we went 5 hours to this dealership and one company was terrible not even clean. This dealership made sure the car was perfect for us! Our salesman was Wayne and even when we spoke on the phone and went there, he made sure all our wants and needs were fulfilled! Very polite all of the staff! The car was brand new once delivered and was clean and polished and made all of us feel like every penny was worth buying the vehicle. I would 100% recommend this dealership and if I decide to buy another vehicle I would go there again!
Thank you so much for all of your support in buying our dream car!
15 de setembro de 2024
Opinião espontânea
Resposta da Stratstone - Land Rover Tonbridge
Hello Jasleen,
We are so happy to hear about your positive experience!
It's wonderful to know that you were so impressed with the condition of the vehicle and the level of service you received from Wayne.
We strive to make every customer feel valued and appreciated, and it sounds like our team did a fantastic job in exceeding your expectations.
We are thrilled that you are enjoying your new Range Rover and we hope you have many happy miles ahead!
Stratstone Customer Services
Impeccable Service
Impeccable service, as you would expect. A lovely, friendly, and highly knowledgeable team guided me through the entire process of choosing the right vehicle for my family's needs and was extremely helpful post-sale, too.
27 de setembro de 2024
Opinião espontânea
Resposta da Stratstone - Land Rover Tonbridge
Hi Fiona,
Thank you for your kind review.
We are delighted to hear you had such a positive experience and that you were impressed with the service you received.
We will be sure to pass your kind words along to the team.
Stratstone Customer Services
I thought the whole team did well no…
I thought the whole team did well no waiting around straight to the job a great all round experience
4 de outubro de 2024
Resposta da Stratstone - Land Rover Tonbridge
Hi James,
Thanks so much for the review!
Our team takes pride in providing excellent customer service.
Take care,
Stratstone Customer Services
Excellent service
Service recall, completed in an hour whilst I enjoyed good coffee. Faultless
1 de outubro de 2024
Resposta da Stratstone - Land Rover Tonbridge
Hi Ludmila,
Thank you very much for leaving a 5* review.
We really appreciate it!
Have a great day!
Stratstone Customer Services
Very helpful and informative…
Very helpful and informative throughout, didn't have to chase for information.
30 de setembro de 2024
Resposta da Stratstone - Land Rover Tonbridge
Hi Dave,
We love receiving positive reviews; please feel free to stop by again if you need help.
Take care,
Stratstone Customer Services
Resposta da Stratstone - Land Rover Tonbridge
Hi Oliver,
We appreciate you leaving us a review - thank you!
Have a nice day!
Stratstone Customer Services
Another excellent experience here
Another excellent experience here, as it has been every time I've used them to look after my Jag XF over the past 4 years. The MoT was handled with the minimum of fuss whilst I was able to work in their business office suite for a few productive hours. Nothing is ever too much trouble for the staff. I'll be back soon for the 42 k mile service. Thank you all.
25 de setembro de 2024
Resposta da Stratstone - Land Rover Tonbridge
Hello Steve,
Thank you for your kind words and for choosing our service for the past four years.
We are delighted to hear that you continue to have positive experiences with us.
We appreciate your loyalty and look forward to seeing you again for your next service.
Stratstone Customer Services
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.