They returned the vehicle on limp mode with engine lights on then refused to rectify following a routine recall. Then tried to charge me thousands to rectify loads of issues the vehicle allegedly had.... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Quick service done while I waited . For the performance a modern 911 offers £250 pa at 80,000 miles is very cheap motoring compared to other performance cars I have owned. When you factor in the lack... Ver mais
A empresa respondeu
While the service to the vehicle was as good as you would expect from a Porsche dealership, what raised it a step higher was the excellent, professional and friendly attitude I encountered with each... Ver mais
A empresa respondeu
Fantastic recent experience with Porsche Centre Nottingham Service. Car was booked in for software upgrades. Great service from the team - Michaela and Kinna. Car was quickly returned to me and... Ver mais
A empresa respondeu
Informações sobre a empresa
- Concessionário auto
- Oficina de inspecção
- Fabricante de carros
- Mecânica automóvel
- Serviço de troca de óleo
- Concessionário de carros usados
Escrito pela empresa
Welcome to Stratstone on Trustpilot. We represent some of the world's most iconic car manufacturers, which include the likes of Aston Martin, Audi, BMW, Ferrari, Mercedes-Benz and Porsche to name just a few. Our decades of experience working alongside these brands has allowed us to create an exciting journey that places our customers in the driving seat. Our retailers have an exceptional range of deals on new and approved used vehicles, whilst offering competitive rates on servicing and repairs. Discover a defining experience by visiting our website or contacting your preferred retailer today.
Stratstone
Escrito pela empresa
- Buy your way
- Purchase your next vehicle completely online from the comfort of your own home through the Stratstone website. Alternatively, visit one of our modern retailers, with locations situated throughout the United Kingdom.
- Sell your car
- We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
- Online booking
- Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.
Informações de contacto
Electric Avenue, NG2 1RS, Nottingham, Reino Unido
- 0115 934 0062
4,3
Excelente
268 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Exceeding the normal expectations.......
While the service to the vehicle was as good as you would expect from a Porsche dealership, what raised it a step higher was the excellent, professional and friendly attitude I encountered with each person I spoke to.
Special thanks go to Michaela, who, along with her colleagues at the front desk, kept me comfortable and updated throughout my wait.
If only all companies were as easy to deal with!
20 de junho de 2025
Resposta da Stratstone - Porsche Centre Nottingham
Hello Cautheen,
We're happy to hear that you had such a positive experience with Michael and the service team.
We appreciate your kind words regarding the professional and friendly service you encountered. It's great to know you were kept comfortable and updated.
Customer Services
Resposta da Stratstone - Porsche Centre Nottingham
Hi Mitchell,
We appreciate you taking the time to share your positive experience with our service department; we are so glad to hear it!
Customer Services
Great Team at Nottingham Porsche
Great team at Nottingham Porsche. Reception lovely, service team a little slow as they are super busy but always accomodate requests and have the information you need.
4 de junho de 2025
Resposta da Stratstone - Porsche Centre Nottingham
Hi Jason,
We're happy to hear that you had a positive experience with our team!
We appreciate your feedback regarding the service team and are glad we could accommodate your requests and provide helpful information.
Customer Services
friendly service
Friendly Service, kept informed throughout the day, informed video of car, thanks
3 de junho de 2025
Resposta da Stratstone - Porsche Centre Nottingham
Hi Andrew,
We appreciate you mentioning our friendly service and the video.
We are happy you were informed during the day.
Customer Services
Excellent service
Excellent service, greeted with a smile offered Drinks and refreshments, everything was explained in detail, with extreme professionalism, special thanks to Michaela for the level of care and knowledge
2 de junho de 2025
Resposta da Stratstone - Porsche Centre Nottingham
Hi,
We appreciate you taking the time to leave us this wonderful feedback.
We're happy to hear that you received excellent service and that everything was explained professionally by Michaela.
Customer Services
Great Customer Service
Really helpful customer service from Michela. Very handy pick up / drop off service
28 de maio de 2025
Resposta da Stratstone - Porsche Centre Nottingham
Hi Daniel,
Thank you so much for taking the time to review your experience with us.
We are absolutely thrilled that you have rated us so highly!
Kindest regards,
Customer Services
Satisfied Customer.
The Reception and Advisor Staff are very hands on and want to make your visit with your vehicle the best experience it can be.
Top marks from me.
G.Startin
23 de maio de 2025
Resposta da Stratstone - Porsche Centre Nottingham
Hi Mr Startin,
Thank you for taking the time to post this review.
Your lovely feedback is very important to us, and we are really pleased that you had a positive experience at Porsche Centre Nottingham.
Have a nice day!
Customer Services
Lack of response from sales…
Lack of response from sales representative worn out race tech steering wheel and missing fire extinguisher
10 de abril de 2025
Resposta da Stratstone - Porsche Centre Nottingham
Hi Duncan,
Thank you for getting in touch.
We're extremely sorry to see that you had a one-star experience with us - this is not the high standard of service that we strive to deliver.
If there is anything we can help with, please email service.followup@stratstone.com.
Kind Regards,
Customer Services
Poor Service
When i booked the service for my car i was told it was a major service and was given a quote for that. When i collected the car i was told it had had a minor service with extra items but the price i paid was the same as originally quoted. I queried this with the person dealing with me but she said the person who i booked the service with must have got it wrong? I also wasn't given a copy of my MOT certificate. This has since been sent out to me.
19 de maio de 2025
Resposta da Stratstone - Porsche Centre Nottingham
Hello,
Thank you for your email.
We appreciate your feedback and we are very sorry for the miscommunication regarding the service. We will ensure that the details of your experience is shared with the management team.
Thank youm
Customer Services
Great experience received from the…
Great experience received from the Nottingham Team.
21 de maio de 2025
Resposta da Stratstone - Porsche Centre Nottingham
Hi Richard,
We're glad you enjoyed your experience with the Nottingham Team.
Thank you for your feedback.
Customer Services
Service experience
The experience was exactly what i would expect with great communication from the service staff and a very quick process of giving and receiving the car.
The staff i interacted with were all very helpful and friendly.
14 de maio de 2025
Resposta da Stratstone - Porsche Centre Nottingham
Hi Mark,
We are delighted to hear that you had a positive experience and were impressed with the service you received.
We appreciate your feedback and are glad you found the process quick and efficient.
Customer Services
Thank you team Porsche Nottingham our 911 is in safe hands
Thank you team Porsche Nottingham for enhancing the whole Porsche experience. Special thanks to Jenny in service for her coordination and communication, Andrea front of house where nothing is too much trouble and Tom Hale in sales for his Porsche knowledge and general enthusiasm (I was only visiting for an MOT!) Next is the major service in a couple of weeks, Michaela in service has already found a very convenient 2 day slot and is organising a Porsche loan car for the period - always a highlight in itself.
Thanks again, our 911 is in safe hands.
Kevin - Sheffield.
29 de abril de 2025
Opinião espontânea
Resposta da Stratstone - Porsche Centre Nottingham
Hi Kevin,
Thank you for your kind words and for taking the time to share your positive experience. We are delighted to hear that you found the Porsche experience to be enhanced by our team in Nottingham.
We are thrilled that you were impressed by the service you received from Jenny, Andrea, and Tom. We are also pleased to hear that Michaela has already found a convenient time for your major service and is organizing a Porsche loan car for you.
Customer Services
Train your personnel to adhere to…
Train your personnel to adhere to certain high standards for all customers irrespective to status colour creed nationality etc
Other issues:
Poor Communication and response.
Keeping Car without checking with me first for 4 unexpected days.
Poor follow up on request.
Only happened on this last ocassion all prior visits were handled professionally hence personnel requires training to be professional irrespective.
2 de maio de 2025
Resposta da Stratstone - Porsche Centre Nottingham
Hi Azad,
We appreciate you bringing this to our attention.
We strive to provide excellent service to all our customers and are committed to ensuring that our personnel treat everyone with respect and dignity.
We will take your feedback seriously and use it to improve our training programs and ensure that our staff adheres to the highest standards of customer service.
Customer Services
Dealing with a dealership
The staff are all well trained, courteous and professional
22 de abril de 2025
Resposta da Stratstone - Porsche Centre Nottingham
Hi Bob,
Thank you for your kind words.
We appreciate you taking the time to share your positive experience.
Customer Services
great service
service was amazing kinna was so helpful, best service experience i have ever recieved
30 de abril de 2025
Resposta da Stratstone - Porsche Centre Nottingham
Hi,
Thank you for your kind words!
We are thrilled to hear you had a positive experience.
We appreciate your feedback.
Customer Services
I wanted to take a moment to recognise…
I wanted to take a moment to recognise the exceptional service I received from Michaela during my recent visit. From the moment I arrived, she was warm, welcoming, and incredibly professional. She took the time to explain everything clearly, kept me updated throughout the process, and made sure I was comfortable and informed at every stage. What really stood out was her attention to detail and her genuine care for both the car and the customer — something that’s rare to find and hugely appreciated.
Michaela went out of her way to ensure the experience was smooth and stress-free, showing real pride in her role and commitment to the Porsche brand. It’s clear she’s passionate about what she does, and it made all the difference. People like Michaela are the reason I wouldn’t hesitate to return or recommend Porsche to others. She’s an absolute credit to your team.
30 de abril de 2025
Resposta da Stratstone - Porsche Centre Nottingham
Hi Chris,
Thank you for your kind words and for taking the time to share your positive experience. We are delighted to hear that you were treated so well and that you found the team to be warm, welcoming, and professional.
We are particularly pleased to hear about Michaela's exceptional service. It is wonderful to know that she went above and beyond to ensure a smooth and stress-free experience for you. Her attention to detail, genuine care, and passion for the brand are truly commendable. We appreciate your feedback and are glad that you were satisfied with the service you received.
Customer Services
Porsche Nottingham go above & beyond
Porsche Nottingham always go above & beyond. It’s always a pleasure visiting Porsche centre Nottingham from reception to service or sales.
25 de abril de 2025
Resposta da Stratstone - Porsche Centre Nottingham
Hi Malcolm,
We are delighted to hear that you had a positive experience at Porsche Centre Nottingham.
We strive to provide exceptional service to all our customers and appreciate your feedback.
Customer Services
Porsche Nottingham were very impressive…
Porsche Nottingham were very impressive for my last service visit and made me feel a valued customer
17 de abril de 2025
Resposta da Stratstone - Porsche Centre Nottingham
Hi Mr & Mrs Byrne,
We're thrilled to hear about your positive experience at our service department.
It's our goal to ensure every customer feels valued and receives exceptional service.
Customer Services
Great experience from Porsche service
Michaela in the service team was very professional, friendly and helpful. She made the whole service experience easy. Thank you!
15 de abril de 2025
Resposta da Stratstone - Porsche Centre Nottingham
Hi Simon,
We are delighted to hear you had a positive experience and that you found Michaela professional, friendly, and helpful.
We appreciate your feedback and are glad you had a positive experience.
Customer Services
Pleasant Experience
Pleasant staff all round (Michaela from service in particular) Nice environment in which to wait along with a steady supply of refreshments.
Cockeyed date entry needs sorting!
16 de abril de 2025
Resposta da Stratstone - Porsche Centre Nottingham
Hi,
We're glad you found Michaela helpful and enjoyed the refreshments.
We're aware of the date entry issue and are working on a solution.
Thank you for your feedback.
Customer Services
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.