Summerfield Browne Solicitors Opiniões 

152
•
TrustScore: 4.5 em 5

4,7

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Hi, I had a dispute with my car insurer who were unwilling to pay my insurance claim. Latia managed to put a case together which then led to me winning my case. She was very professional and effective... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Annie has been amazing throughout selling and buying. All questions were always answered promptly and honestly. I can’t thank Annie and Simone enough and I am so grateful for all their help. I would h... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I’ve had an excellent experience with Corné Wesson. She is consistently reliable, incredibly organised, and always quick to respond whenever I needed clarity or support. Her commitment to doing thin... Ver mais

A empresa respondeu

Classificada 4 em 5 estrelas

We got the job done speedily and efficiently - in a matter of weeks in fact because we were cash buyers and there was no chain. A great experience all round.

A empresa respondeu

Informações sobre a empresa

  1. Serviços jurídicos

Informação fornecida por diversas fontes externas

Summerfield Browne Solicitors are a commercial and private client law firm with offices in London, Birmingham, Cambridge, Oxford and Leicester. All with highly experienced lawyers. Summerfield Browne are regulated by the Solicitors Regulation Authority.


Informações de contacto

4,7

Excelente

TrustScore: 4.5 em 5

152 opiniões

5 estrelas
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4,7

Todas as opiniões

(152)

27 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Great Advice

Having been put in a very difficult situation with a settlement agreement I contacted Faizal Essat.
His advice was clear, correct and very reassuring during a personally difficult time. It led to a very good outcome for me in the circumstances.
I can’t thank him enough for his help and would strongly recommend him.

3 de setembro de 2020
Opinião espontânea
Classificada 5 em 5 estrelas

Emma Bush was absolutely fantastic

Emma Bush was absolutely fantastic. From start to finish, she made the process simple and straightforward, keeping me in the loop at every stage and responding almost immediately to every request. Professional, efficient and very personable, I would strongly recommend her based on my experience.

31 de agosto de 2020
Opinião espontânea
Classificada 5 em 5 estrelas

Highly Recommended

In the world of litigation which the majority of us know very little about, I would like to thank Emma Bush for her promt accurate and sound advise. I would definately recommend their services.

25 de agosto de 2020
Opinião espontânea
Classificada 1 em 5 estrelas

Very disapointing

Very disapointing in this particular experience- the fees were resonable, the solicitor was very approachable, tried very hard to help and prompt but the bottom line was that he didn't seem to have had the relevant experience for the case he took on. I feel in retrospect that I made a big mistake.
The matter concerned the ground for repossession in the case of an assured tenant. I was given advice on which I undertood with all the provisos could form a reasonable basis for a court case. Since the consequences of going to court (the next step) were potentially very expensive, I looked myself for further information on the internet which cast significant doubt on the advice. The response was that given the case was complicated the solicitor could now approach a barrister for more specialist advice on my behalf. I chose not to and as time went on the doubts only grew for example a council official (not a lawyer) opining that the advice looked"complete *" ).

In short even with all the usual provisos and warning advice had been given out as the basis for a court case but which certinaly needed double-checking and which in the end didn't seem to have merited that.

Reply to company's reply:
The key point here is that the facts of the case were known right from the start. Had then the solicitor said at the outset this is a complex case, advised a barristor's opinion and the relevant price given from the start this would have been a fair and professional service.
The solicitor though tried to answer it himself and charged for the answers (in two stages) - only in retropsect and on the advice being questioned was it then noted that the case was complex and could benefit from specialist advice. (The company's reply seems to imply that all the options were laid out from the start). This salami process puts the client in the position of cutting loses or paying a further sum to essentially check advice given and paid for.

And what does it mean for a company to say that they stand by their advice? If I go to court on it, it's totally at my risk. If I now go to a barrister it's at my expense. So how does a company "stand by" their advice without it being an empty phrase?

16 de agosto de 2020
Opinião espontânea
logótipo da Summerfield Browne Solicitors

Resposta da Summerfield Browne Solicitors

We are sorry to hear that this client was disappointed. Sometime ago, we provided the client with a comprehensive advice regarding her matter. In that advice, we set out all the options available to her including the pros and cons of litigation and the expense that would be incurred. One option suggested, was to seek a barrister’s opinion, this was not because our legal representative lacked experience but because this can be a standard approach in law, when dealing with complex matters, that could result in a court hearing. We stand by the advice based on the information provided at that time.

Classificada 5 em 5 estrelas

Highly recommend Zainab from Summerfield Browne

I contacted Summerfield Browne solicitors following a quite serious dispute I had with the student loan company. I was allocated the disputes solicitor Zainab Zaeem-Sattar for my case. The case was dealt with very professionally with regular updates and everything about the case and legality explained clearly along the way. There were no hidden extra costs and very reasonable in cost. Zainab was fast, efficient and thorough with my case but she clearly is also very good at what she does! My case was resolved with good news quicker than I thought it would be. I would highly recommend Zainab and Summerfield Browne. If you are skeptical don't be (I was at first as I have dealt with some poor solicitors in past who charged extortionately) but Zainab has restored my faith in good solicitors! If I ever need a solicitor again I know who to contact without hesitation! Thank you Zainab & Summrfield Browne.

14 de agosto de 2020
Opinião espontânea
Classificada 5 em 5 estrelas

I contact Summerfield Browne solicitors…

I contact Summerfield Browne solicitors about a work settlement I was put through to Zainab who help me with my situation she gave me great advise and was really quick in responding as I was on time schedule. She was absolutely amazing highly recommend

13 de agosto de 2020
Opinião espontânea
Classificada 5 em 5 estrelas

Fast and efficient

I contacted this solicitors on Monday just gone and was put in touch with Zainab. She was absolutely amazing. The matter was dealt with within 4 days so very fast in dealing with claims. Would highly recommend this company to anyone. Thank you again

6 de agosto de 2020
Opinião espontânea
Classificada 5 em 5 estrelas

Great advice given by Zainab

Great advice given by Zainab

Without going into detail, I was feeling quite dejected regarding a certain situation I’m currently in. However, as soon as I spoke with Zainab today (who was also really friendly), the advice she gave me has made me realise that I shouldn’t feel as if there’s no hope in pursuing what I’m trying to do.
I also feel so much more optimistic that there are certain avenues to pursue, which I hadn’t thought of, all thanks to this Lady.

Zainab went completely above and beyond to help me out, and I’m very grateful to her for her sound advice! ...

Thank you so much!

16 de julho de 2020
Opinião espontânea
Classificada 5 em 5 estrelas

I was advised by Mr. Faizal Essat.

I was advised by Mr. Faizal Essat. The service I received was courteous, detailed and efficient from end to end. A good experience in difficult circumstances for me. I have no hesitation in recommending Summerfield Browne and, in particular, Mr. Essat.

24 de junho de 2020
Opinião espontânea
Classificada 5 em 5 estrelas

Contactable any time

Contactable any time
Knowledgeable and professional
Through and detailed
Easy to talk to
Kind of family solicitors
The top person meets you
Fair and appropriate legal advise l advice given.

15 de junho de 2020
Opinião espontânea
Classificada 5 em 5 estrelas

My case simply required some legal…

My case simply required some legal advice and clarity to make sure everything for me was in accordance. My initial discussion with Zainab Zaeem-Sattar gave me the confidence to choose her as my representative. Very knowledgeable, prompt in her response with crystal clear communication and genuinely helpful advice made the whole process easier. She is definitely an excellent lawyer who will try to understand your case and provide her service at the best of her abilities in a very professional manner (without the jargon) and is someone I would highly recommend. My thanks to Zainab and to Summerfield Browne.

26 de março de 2020
Opinião espontânea
Classificada 5 em 5 estrelas

This is the second time I have used…

This is the second time I have used Summerfield Browne and in both cases we achieved a quick successful result. This time my case was looked after by Zainab Zaeem-Sattar who I soon realised to be a very knowledgeable lady who is shortlisted for the Leicestershire Law Society Annual Legal Award for Trainee of the Year. I wish her every success for the award, she certainly deserves it. My thanks to Zainab and to Summerfield Browne, both of whom I would highly recommend.

20 de março de 2020
Opinião espontânea
Classificada 5 em 5 estrelas

Responsive, clear and respectful

I did not end up using the services I thought I originally required, due to a rapid turn around in curcumstances but Zainab was prompt and clear in her replies, friendly and extremely helpful.
I felt that I could trust her and that my circumstances, time frame, confidentiality and budget were fully considered and respected.

15 de março de 2020
Opinião espontânea
Classificada 5 em 5 estrelas

Help when needed

Knowledgeable and efficient, exactly what was needed to cut through a very frustrating experience.
Solicitors always personable and accessible when needed for updates and reassurance.

Would highly recommend.

27 de fevereiro de 2020
Opinião espontânea
Classificada 5 em 5 estrelas

Accessible and Credible advice

As a director of several companies over many years ranging from small businesses to national organisations in different jurisdictions I have instructed many firms over the years. Dealing at partner level is a necessity for me and ensuring that partner advice is accessible, consistent and correct is a must. I have always found that with this firm and would recommend.

26 de fevereiro de 2020
Opinião espontânea
Classificada 1 em 5 estrelas

Bad staff retention and unrecoverable costs

Over the course of the year we instructed Summerfield Browne there were 2 personnel changes. Therefore 3 different solicitors dealt with our case. when we complained about this they took no responsibility for their retention of staff.

Although we won our case we only recovered a fraction of the fees we had paid to the firm because the judge criticised the way they had set out their charging and the level of charging. There was no itemisation provided to the court, nor did they use a N260 form, or provide description of how they calculated their charges. Upon complaint they have provided details of their charges and the fact they had advised us that not all charges a normally recovered. They admit that the judge 'made a mountain' (their words) about the cost assessment but insist that they did not need to itemize their charges. The court stated differently.

We are at a deficit of many thousands of pounds despite a court ruling in our favour. Summerfield Browne take no responsibility and say that we were advised to make a Part 36 offer to protect ourselves on the costs position. In fact the solicitor did not advise this. He agreed that a part 36 agreement was not achievable because the offer from the other side was so low.

8 de janeiro de 2020
Opinião espontânea

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