I needed new clothes as I have lost a significant amount of weight doing slimming world. I loathe shopping so adopt the magpie principle and pick up what I need then narrow down the selection. I saw... Ver mais
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Leia as opiniões dos outros
My original visit to purchase garment was fine, I had a receipt for garment purchased for grandson, who returned garment without receipt. Unfortunately and understandably they refused to allow exchan... Ver mais
Shop assistant went out of her way to help us find exactly what we wanted , searched the shop for the Oxford stripe short in my size and even though it couldn’t be found she was super helpful xx
I bought a pair of boxer on the online shop, by mistake I got the wrong size, for the price of £20.99 I gone in to the shop to swap them for the correct size and they charge me £29.99 full price, I e... Ver mais
Informações sobre a empresa
- Loja de roupa
- Loja de moda masculina
- Loja de roupas de exterior
- Loja de roupa urbana
- Loja de moda feminina
Sobre Superdry - Basingstoke
Escrito pela empresa
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensInformações de contacto
13-15 Paddington House, RG21 7LJ, Basingstoke, Reino Unido
- 01256 843580
4,8
Excelente
185 opiniões
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
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Resposta da Superdry - Basingstoke
We appreciate you sharing your feedback with us. We always aim to offer the best service to our customers every time, so it's really good to hear that everything's gone well. Thanks so much for your review and comments.
Shop assistants always ask if ok and…
Shop assistants always ask if ok and need help, the assistants are always really nice there.
20 de maio de 2024
Easy to find what I wanted to buy
Easy to find what I wanted to buy. Lots of choice and range of sizes
17 de maio de 2024
Resposta da Superdry - Basingstoke
Hello,
Thank you for taking the time to leave a review about our Basingstoke store.
We endeavour to give our customers a really positive experience, so we're really happy to to read your kind comments.
Thanks again for the valuable review and for shopping with us. We really appreciate it.
Superdry Team
Resposta da Superdry - Basingstoke
Hello,
Thank you for taking the time to give us your feedback.
At Superdry, we want you to have a great experience, so it's really good to hear that you're happy with your store visit.
Thank you for shopping with us, we hope to see you again soon!
Superdry Team
Fantastic Basingstoke staff
I ordered the clothes online for my wife, but was concerned that they would not be delivered to store before my holiday. I rang Basingstoke store who said both were in stock and would reserve them for me if the delivery was not there by lunchtime. Fantastic customer service from them.
25 de abril de 2024
Purchased on 20th April - Still not received the goods!!!
Purchased on 20th April, 11 days later and still not received my goods. Customer services elusive and unable to help!!! Wont buy from them again!!
22 de abril de 2024
Resposta da Superdry - Basingstoke
Hi Doug,
Thank you for taking the time to give us your feedback. We always do our best to give our customers a positive experience, so we're really sorry that we've got it wrong this time. We have sent you an email to get this sorted out for you. Thanks again for taking the time to leave a review. We really appreciate all feedback.
Kind regards,
Superdry Care
Blue light discount offered without…
Blue light discount offered without question. Server happy and helpful
16 de abril de 2024
Excellent banter with the staff.
6 de abril de 2024
Friendly staff
2 de abril de 2024
Great service staff were helpfull in…
Great service staff were helpfull in assisting with me with what i looking for cargo pants jumper.thankyou.
20 de fevereiro de 2024
Very happy with my purchase
Very happy with my purchase. The online service is great. If you have a problem customer service are very helpful. The Basingstoke shop is also great.Excellent customs service.
8 de fevereiro de 2024
Helpful and friendly service
11 de fevereiro de 2024
Superdry are always good on quality,if…
Superdry are always good on quality,if looked after properly there clothes winter coats reefer jackets, mens underwear jeans are top quality.
I would truly buy Superdry and the staff were lovely
30 de janeiro de 2024
Easy to order online and collect from store
Easy to order online, payment and order processed quickly, always kept up to date with dispatch and arrivals of product. Easy to collect from store. Product itself top quality, and nice and warm. As always , always impressed with superdry
10 de janeiro de 2024
Two different size shoes
I ordered a pair of flip flops, left in my size (L) and the right came in a (M) , had to return, then when I went to return I didn’t receive a receipt or proof of refund . Disappointing because I love Superdry.
8 de janeiro de 2024
Fast delivery to store
Fast delivery to store, easy returns and great product at a very reasonable (sale) price. Very good customer service from store personnel - even though they weren’t marketing the sale due to this being an internet shopping purchase
8 de janeiro de 2024
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