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Superdry - Basingstoke Opiniões 185

TrustScore: 5 em 5

4,8

13-15 Paddington House, RG21 7LJ Basingstoke, GB


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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I needed new clothes as I have lost a significant amount of weight doing slimming world. I loathe shopping so adopt the magpie principle and pick up what I need then narrow down the selection. I saw... Ver mais

Classificada 4 em 5 estrelas

My original visit to purchase garment was fine, I had a receipt for garment purchased for grandson, who returned garment without receipt. Unfortunately and understandably they refused to allow exchan... Ver mais

Classificada 5 em 5 estrelas

Shop assistant went out of her way to help us find exactly what we wanted , searched the shop for the Oxford stripe short in my size and even though it couldn’t be found she was super helpful xx

Classificada 1 em 5 estrelas

I bought a pair of boxer on the online shop, by mistake I got the wrong size, for the price of £20.99 I gone in to the shop to swap them for the correct size and they charge me £29.99 full price, I e... Ver mais


Informações sobre a empresa

  1. Loja de roupa
  2. Loja de moda masculina
  3. Loja de roupas de exterior
  4. Loja de roupa urbana
  5. Loja de moda feminina

Sobre Superdry - Basingstoke

Escrito pela empresa

Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.

For customer support please visit our Help Centre.

Help Centre Visit the website Shop womens Shop mens

Informações de contacto

  • 13-15 Paddington House, RG21 7LJ, Basingstoke, Reino Unido

  • 01256 843580

4,8

Excelente

TrustScore: 5 em 5

185 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 4 em 5 estrelas

My original visit to purchase garment…

My original visit to purchase garment was fine, I had a receipt for garment purchased for grandson, who returned garment without receipt. Unfortunately and understandably they refused to allow exchange without receipt. His mother went with him and the staff made her feel they had stolen the garment. I went with Copy from my bank statement and they gave me a refund.
And took the trouble to check up purchase date.

30 de novembro de 2023
Classificada 5 em 5 estrelas

Super helpful

Didn’t have my size on the rack but I didn’t get the standard “if it’s not out, we don’t have it”, instead an order was placed and it was delivered to my house in 2 days!

27 de novembro de 2023
Classificada 5 em 5 estrelas

Check what you’ve ordered x

I wasn’t sure that I had ordered the right item but the young lady in the Basingstoke store was very happy to inspect the parcel with me and provide alternatives to check that I had the right item. Great service Basingstoke store xxx

19 de novembro de 2023
Classificada 5 em 5 estrelas

Lovely ladies working in Basingstoke…

Lovely ladies working in Basingstoke shop. Very patient and helpful. Helped us to order a right size of a jacket with home delivery. There were no myhing that would have been too much to ask about. Thank you!

10 de setembro de 2023
logótipo da Superdry - Basingstoke

Resposta da Superdry - Basingstoke

Hi Monika,

We appreciate you taking the time to review your recent experience with us. At Superdry, we want our customers to have a really positive experience, so it's really good to hear that everything's gone well. Thanks for taking the time to leave a review. We really appreciate it.

Kind regards,

Superdry Care

Classificada 4 em 5 estrelas

Would buy from again

Easy to order in the shop when they didn't have the size in stock. Quick and simple. Delivered a few days later. However, they use Evri deliveries which are really bad at notifications and say they have posted when they haven't.

29 de junho de 2023
Classificada 5 em 5 estrelas
logótipo da Superdry - Basingstoke

Resposta da Superdry - Basingstoke

Hi Claire,

We appreciate you taking the time to review your recent experience with us.

At Superdry, we want you to have a great experience, so we're really pleased that everything has gone smoothly 😃

Thanks so much for your review and comments.

Kind regards,

Superdry Customer Service

Classificada 5 em 5 estrelas

Excellent Service

I went to my local Superdry in Basingstoke and the lady was very friendly. She explained the sizes I was looking for were only available online.

The lady took my order and the products were delivered within few days. I am very happy with the professionalism and service of the staff.

14 de maio de 2023
logótipo da Superdry - Basingstoke

Resposta da Superdry - Basingstoke

Hi,

We appreciate you taking the time to review your recent experience with us. We always do our best to give our customers a positive experience, so we're really happy to to read your comments. Thanks so much for taking the time to give us your feedback.

Kind regards,
Superdry Care

Classificada 5 em 5 estrelas

Quick easy online order

Quick easy online order.
Collection next day from my local store. Staff at collection were friendly.

7 de maio de 2023
logótipo da Superdry - Basingstoke

Resposta da Superdry - Basingstoke

Hi David,

Thank you for taking the time to leave a review. At Superdry, we want our customers to have a really positive experience, so we love to hear from happy customers. Thanks for taking the time to leave a review. We really appreciate it.

Kind regards,
Superdry Care

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