Ordered a skirt in store but never arrived checked why and IT issue refund arrived and lovely assistant told me to reorder online as they had some but delivery was indicated as 29th but arrived 23rd... Ver mais

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Leia as opiniões dos outros
Twice I have ordered online and not received my order. I have only ever ordered from here twice so that's every single time. Before Christmas I ordered a red hoodie that did not arrive and then in the... Ver mais
In all honesty I visited Touchwood, Solihull superdry and the lady that served me at the till didn’t greet me, say please , thank you and didn’t raise a smile. It would have been nice to have been g... Ver mais
A empresa respondeu
Really nice quality clothing, and the Gilet i bought makes sense for the environment too with its padding made from recycled plastc bottles. Good price too on the bright yellow coloured ones. An... Ver mais
Informações sobre a empresa
- Loja de roupa
- Loja de moda masculina
- Loja de roupas de exterior
- Loja de roupa urbana
- Loja de moda feminina
Sobre Superdry - Solihull
Escrito pela empresa
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensInformações de contacto
Su-62, Touchwood, B91 3GJ, Solihull, Reino Unido
- 01217 040659
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
TOP SHELF SERVICE
The assistant who served me climbed up to the shelf above the shop floor to see if the garment on the mannequin was a size small. It was so i bought it.
Really friendly guy who served me
Lovely shop
Lovely shop, lovely clothes. The person who served us was knowledgable about the brand and the sizing and gave some really helpful advice enabling me to purchase the correct size. I’ve never shopped at SuperDry before but will do again following this experience and my original recommendation from a friend
Didn't have my size in store and the…
Didn't have my size in store and the assistant ordered it me online and it was delivered 2 days later with no hassle.
Cheers Steve.
I visited the store in touchwood…
I visited the store in touchwood Solihull with my niece,the assistant there Josh was very helpful and welcoming, overall a very relaxed and happy shopping experience.
Poderá usar IA para responderLer mais
I was looking for a light jacket to…
I was looking for a light jacket to travel in and found this jacket at super dry. The colour I wanted was out of stock in the store so they ordered one gave me free delivery and sent it to my home. This is the customer service I like the staff member was very helpful. The jacket is idea for the summer not too much fleece in the inside.

Resposta da Superdry - Solihull
Great service
Great service, quality products and delivery of those that weren’t in store!
Very helpful staff.😍
Great staff
Great staff. Suggested the special offer which I had missed and helped with choice of t-shirts.
Friendly and helpful service
The whole experience was great
The whole experience from walking into the store in Touchwood, finding the item I wanted to the staff arranging my order was a simple and pleasant one.
Pistols Tshirt
Good quality cotton soft to touch perfect fit...XL for a 44 chest.
Print on the tshirt done to a high standard.
Would definitely recommend 👌
Lovely store and friendly staff who are…
Lovely store and friendly staff who are happy to help.
Excellent service
Excellent service, asst most helpful, patient and informative. Great not to feel rushed.
Sizing not good
Most of the item was not fit to me sizing was not good so I collect parcel and try there and wanted to return at same time but he ask so many questions on till even i collect 10 min before from same shop and then he did so long to doing return he needs to call manager
A Experiência Trustpilot
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