We organised a charity swimming event (Kessock Ferry Swim) and ordered 120 swim caps from Swimpath. Our order was handled by Joe who looked after us from start to finish - great design facility, sent... Ver mais
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Leia as opiniões dos outros
Swimpath will always go above and beyond to ensure that you receive the absolute best service. They are super knowledgeable about many product ranges whether they stock them or not. I have used them f... Ver mais
Fantastic customer service. Kye has been amazing in helping us with an issue with a racing suit. Kye went over and above in getting the issue resolved quickly. Super helpful and friendly. We... Ver mais
Fast delivery, good quality authentic Speedo product (I had previously bought a fake one by accident on Amazon, which I only realised when the genuine product arrived from SwimPath). The swim bag is m... Ver mais
Informações sobre a empresa
Escrito pela empresa
Buy swimwear, training aids and accessories from the biggest and best brands from the world of swimming such as Speedo, Arena, Funkita, Nike and our own in-house brand Jowe! So come and check out SwimPath today!
Informações de contacto
4 Ryves Vale, Tickenham, BS21 6FZ, Clevedon, Reino Unido
- 01275 741170
- info@swimpath.co.uk
- www.swimpath.co.uk
What a service
What a service! with all the the negatives in life this experience was a breeze,
Thank you SwimPath will keep your details for sure, carry on as you are please
2 de fevereiro de 2022
Excellent quality
1 de fevereiro de 2022
Excellent service
Excellent service. Ordered from them before so I was happy to do so again.
7 de janeiro de 2022
Needing to be patient…
Sadly I haven’t received my order yet which was to be part of a Christmas present but delayed until the end of January.
I received fairly prompt replies to my emails so communication has been good.
Just disappointing to have to wait so long for the items.
5 de janeiro de 2022
Awesome service and brilliant product.
4 de janeiro de 2022
My order has taken nearly 5 months to…
My order has taken nearly 5 months to even be processed let alone delivered! I have had little/ no communication from swimpath to say what the hold up is. The money has come out of my account but I have nothing to show for it even after 5 months of waiting.
1 de janeiro de 2022
Resposta da SwimPath
Hi,
I have just checked this against your order number which was placed on the 2nd November for a pre-order item that was estimated to take 4-6 weeks to fulfil. Due to a combination of COVID related delays and the Christmas period we had to delay delivery of these.
We contacted your team manager who should have been in touch with you regarding this.
Apologies for any inconvenience caused,
The SwimPath Team
Great products and excellent service…
Great products and excellent service 10/10
2 de dezembro de 2021
Great customer service when Royal Mail…
Great customer service when Royal Mail couldn’t find my parcel. Assisted as much as possible
27 de novembro de 2021
Hello
Hello. My daughter is very happy with costume that she choose from you. We have been trough quite a few and she said this is a most comfortable one
20 de setembro de 2021
Very happy
Very happy with the price and the delivery time. Easy to use web site as well.
15 de setembro de 2021
Very happy with my new swim bag
Very happy with my new swim bag. It's spacious enough for all my bits and pieces thank you
12 de setembro de 2021
My order was dealt with very…
My order was dealt with very efficiently and I’m very pleased with my purchase of some training fins, they are good quality and affordable.
7 de setembro de 2021
Fast delivery and simple purchase
3 de setembro de 2021
Great swimming costumes and service
My daughter loves the women’s JOWE swimwear, it fits well and looks great. We now have five of these costumes. Always really helpful with any queries and quickly refunded one that I sent back which was too small.
1 de setembro de 2021
Poor Customer service
Would have given a 0 if it was available. I called to query an order and spoke to a man purporting to be the owner who was extremely rude. Product eventually was dispatched three weeks after it was ordered and coincidentally on the day I chased it up for a third time!
13 de agosto de 2021
Resposta da SwimPath
Hi Jeff,
The Festival of Swimming merchandise was listed as a pre-order item under the relevant Regional Merchandise Page as they were all made to order and not held in stock for immediate dispatch.
Your order was placed after the first order window (ended July 18th) on the 26th of July meaning your items were scheduled for an August delivery. These were currently in production at that time and we were expecting to dispatch on time, with this being delivered on the 13th of August. During your call you had claimed that we had falsely advertised the product which wasn’t the case and we offered you a full refund at the time which you declined.
We are very sorry if it was unclear regarding the ordering process but we delivered the products as per our schedule on the website.
Please don't hesitate to get in touch if you have any further queries.
Kind regards,
The SwimPath Team
Great product and service
2 de agosto de 2021
Honestly Appalling Service
I ordered my item (a hoodie) from this website, was charged the £35 for it and am now a week later having still not received it when the website states that all packages will be shipped within 24 hours. Frankly this service is appalling and I would advise that you take your business elsewhere
2 de agosto de 2021
Resposta da SwimPath
Hi Maximus,
The Festival of Swimming merchandise was listed as a pre-order item, as these are made to order and not held in stock for immediate dispatch.
Your order was placed after the first order window (ended July 18th), meaning your items are scheduled for an August delivery. These are currently in production and we are expecting to dispatch these next week.
If you would prefer to cancel your order, then please get in touch at info@swimpath.co.uk and we'd be happy to process this for you.
Apologies for any inconvenience,
Kind regards,
The SwimPath Team
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