Symphony Group Opiniões 

2259
TrustScore: 5 em 5

4,8

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Michael Turner from Symphony came to complete a job on behalf of Symphony this morning. He was very polite, a tidy workman and conducted a very good job, explaining in what he was doing etc. Nice guy... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Ashley Wilson attended my house yesterday to repair my wardrobes. He listened, assessed the situation and came up with a workable solution. He was polite, respectful of my home and checked I was happy... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

We had Michael T come out to adjust our cupboard doors, he was friendly, quick and helpful. He explained everything to us clearly and replaced parts to hinges etc we didn’t even know were missing. Wa... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I would highly recommend Chris from Symphony Kitchens. He arrived on time to fit a new fridge freezer door. Whilst here I pointed out an issue with an out of alignment cupboard, which, without hesit... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Loja de móveis para cozinha

Informação fornecida por diversas fontes externas

Symphony Group are experts in fitted kitchens, bedrooms and bathrooms. We are the UK’s largest private manufacturer of fitted kitchen, fitted bedroom and fitted bathroom furniture. Our customers include housing developers, social housing providers, independent retailers and merchants. If you are a homeowner and have a question or query about a Symphony kitchen, bedroom or bathroom you have in your new home or have bought from a retailer, you should contact your housebuilder or retailer in the first instance, or you can contact us via email at enquiries@symphony-group.co.uk (please include your plot number, site name, developer or retailer name and your full address and contact information so that we can identify you as quickly as possible). You can also find useful information and contacts at our homeowner portal https://my.symphony-group.co.uk


Informações de contacto

4,8

Excelente

TrustScore: 5 em 5

2 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 100% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,8

Todas as opiniões

(2259)

366 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

John B worktops 🌟🌟🌟🌟🌟

John B replaced all the worktops in my new build kitchen and was lovely. He went above & beyond to make my space not only look lovely but also safe for my family. He was friendly, thoughtful, meticulous & cleaned up the kitchen once everything was fitted. Thankyou so much.

10 de fevereiro de 2026
Opinião espontânea
logótipo da Symphony Group

Resposta da Symphony Group

Hi Jules

Many thanks for your 5 star review, we're delighted to hear that John was so helpful and we'll pass on your thanks to him with pleasure.

Regards
Mick

Classificada 5 em 5 estrelas

Mick Sacre

Very polite and sussed the problems out .
Took his time to evaluate the issues.

11 de fevereiro de 2026
Opinião espontânea
logótipo da Symphony Group

Resposta da Symphony Group

Hi Susan

Many thanks for your 5 star review, it's great to hear that Mick was so helpful and we'll be delighted to let him know that you were so pleased with him.

Regards
Mick

Classificada 5 em 5 estrelas

Oven Adjustment

The technician Brett visited today to carry out adjustments to our oven install. Pleased with his work and a great friendly guy.

10 de fevereiro de 2026
Opinião espontânea
logótipo da Symphony Group

Resposta da Symphony Group

Hi Pete

Many thanks for your 5 star review, it's great to hear that Brett was so helpful and we'll let him know how pleased you were with him.

Regards
Mick

Classificada 5 em 5 estrelas

Repair to drawer unit.

We bought a new build but found the drawer unit was damaged also obe door. He arrived at correct time, very polite, took his shoes off before inspecting where he was working. Then covered all my hall and kitchen with dust sheets. He carried out the work very professionally and showed me everything that he had done. Left everywhere neat and tidy.

10 de fevereiro de 2026
Opinião espontânea
logótipo da Symphony Group

Resposta da Symphony Group

Hi Ms Carson

Thank you very much for your 5 star review, it's great to hear that our technician was so professional and that everything was was resolved to your satisfaction.

Regards
Mick

Classificada 5 em 5 estrelas

Excellent work

Excellent work. Tom H was well mannered and helpful with another issue we had.

9 de fevereiro de 2026
Opinião espontânea
logótipo da Symphony Group

Resposta da Symphony Group

Hi Ben

Many thanks for your 5 star review, we'd be grateful if you would edit the review to include the name of the technician who attended so that we can pass on your positive feedback.

Regards
Mick

Classificada 5 em 5 estrelas

Symphony kitchens

Had Michael Sutton come to my house to change a coloured cabinet out as the one I wanted got mixed up on an order from for my new build.

Michael was very polite, calm and helpful and respectful of my property. Had a nice chat whilst the work was done and left everything looking great and clean.

Very impressed with the service overall

12 de janeiro de 2026
Opinião espontânea
logótipo da Symphony Group

Resposta da Symphony Group

Hi Ian

Many thanks for your 5 star review, we're delighted to hear that Michael was so professional and we'll let him know how pleased you were with the work he carried out.

Regards
Mick

Classificada 5 em 5 estrelas

Arrived on time

Arrived on time. Technician Ashley was very helpful and knowledgeable..
Sorted problem out and more.

9 de fevereiro de 2026
Opinião espontânea
logótipo da Symphony Group

Resposta da Symphony Group

Hi Customer

Many thanks for your 5 star review, we're very happy to hear that Ashley was so professional and we'll pass on your positive feedback to him.

Regards
Mick

Classificada 5 em 5 estrelas

Professional workmanship and Friendly

Friendly, Respectful, listened to what I had to say. Kept asking if I was happy with work
Cleaned up after working and very professional knew what he was doing
Mick Sacre
Thanks Mick

9 de fevereiro de 2026
Opinião espontânea
logótipo da Symphony Group

Resposta da Symphony Group

Hi Margaret

Many thanks for your 5 star review, we're delighted to hear that you received such great service from Mick and we'll happily pass on your thanks to him.

Regards
Mick

Classificada 3 em 5 estrelas

I was told that someone would be in…

I was told that someone would be in contact but after a working week nothing has happened
My laminate top is just not fit for purpose
Jacquelinecory

11 de dezembro de 2025
Opinião espontânea
logótipo da Symphony Group

Resposta da Symphony Group

Hi Jacqueline

Thank you for your review, we've passed your comments to our Customer Care team.

Regards
Mick
CQ374921

Classificada 5 em 5 estrelas

excellent service…

Keeley provided an excellent service via email. Sent out parts quickly and kept me informed

6 de fevereiro de 2026
Opinião espontânea
logótipo da Symphony Group

Resposta da Symphony Group

Hi Laura

Many thanks for your 5 star review, it's great to hear that Keeley in our Additional Units team was so helpful and we'll happily pass on your compliments to her.

Regards
Mick

Classificada 5 em 5 estrelas

Mick Sacre

Mick Sacre - ver nice man. My dog Floki loved him !
Mick was polite and professional and finally sorted out a warped kitchen door which had been problematic!

6 de fevereiro de 2026
Opinião espontânea
logótipo da Symphony Group

Resposta da Symphony Group

Hi Kathy (and Floki)

Many thanks for your 5 star review, it's great to hear that Mick was so helpful and we'll let him know that you we're both delighted with him!

Regards
Mick

Classificada 5 em 5 estrelas

Michael Sutton and Dave Oaks did a…

Michael Sutton and Dave Oaks did a fabulous job with our kitchen installation. They were very friendly, professional, and highly skilled. Highly recommended. Thank you again for your help!

6 de fevereiro de 2026
Opinião espontânea
logótipo da Symphony Group

Resposta da Symphony Group

Hi Mrs Conway

Many thanks for your 5 star review, we're delighted to hear that Michael and Dave looked after you so well and we'll happily pass on your thanks to them.

Regards
Mick

Classificada 5 em 5 estrelas

Home visit

Morley attended my home to make a repair to a kitchen unit. He was tidy, professional and very polite. Would highly recommend him

5 de fevereiro de 2026
Opinião espontânea
logótipo da Symphony Group

Resposta da Symphony Group

Hi Claire

Thanks very much for your 5 star review, it's great to hear that Morley provided such super customer care and we'll let him know how impressed you were with him.

Regards
Mick

Classificada 5 em 5 estrelas

Brilliant service

Michael was so lovely and helpful today when he came to sort a couple of very minor snags in our kitchen. Sorted the cupboard door issue very quickly and explained what he was doing throughout the process.

Thanks very much!

5 de fevereiro de 2026
Opinião espontânea
logótipo da Symphony Group

Resposta da Symphony Group

Hi Lucy

Many thanks for your 5 star review, we're delighted to hear that Michael was so helpful and we'll pass on your thanks to him with pleasure.

Regards
Mick

Classificada 5 em 5 estrelas

Ashley Wilson was very polite and…

Ashley Wilson was very polite and friendly during his visit. He was very efficient at sorting the problem and making everything good again.

5 de fevereiro de 2026
Opinião espontânea
logótipo da Symphony Group

Resposta da Symphony Group

Hi Jennie

Many thanks for your 5 star review, it's great to hear that Ashley was so helpful and we'll happily pass on your feedback to him.

Regards
Mick

Classificada 5 em 5 estrelas

Excellent customer service

Michael visited our property to replace some kitchen units and kitchen plinths, he is absolutely amazing at what he does, excellent attention to detail and ensures great care in the jobs he undertakes. Would highly recommend. Thank you so much Michael.

5 de fevereiro de 2026
Opinião espontânea
logótipo da Symphony Group

Resposta da Symphony Group

Hi Rebecca

Thank you for your 5 star review, it's great to hear that you received such fabulous service from Michael and we'll be delighted to pass on your thanks to him.

Regards
Mick

Classificada 1 em 5 estrelas

Really poor standard of installation…

Really poor standard of installation and design with numerous defects and design flaws. I would highly recommend avoiding this company and choosing a company who actually cares about quality and what they do.

5 de fevereiro de 2026
Opinião espontânea
logótipo da Symphony Group

Resposta da Symphony Group

Hi Timothy

We're concerned to hear that you have had issues with your installation and we'd like to look into the matter for you, please email the following details to reviews@symphony-group.co.uk

The name of your house builder
The name of your development
Your plot number
Your full address
Your telephone number
Any photos which might help us to assess the issues you have raised

Regards
Mick


Hi Timothy

Thanks for letting us have the details we requested so we can look into the issue for you.

Regards
Mick

Classificada 5 em 5 estrelas

Extremely pleased!

We had a visit from John Baker today to sort some minor snagging in our new kitchen. He was prompt, polite and worked extremely hard. He even made a fuss over my dog!
Our kitchen is now homely thanks to his wonderful work.

4 de fevereiro de 2026
Opinião espontânea
logótipo da Symphony Group

Resposta da Symphony Group

Hi Customer

Many thanks for your 5 star review, we're delighted to hear that John did such a great job for you and we'll make sure that he knows how impressed you were with him.

Regards
Mick

Classificada 5 em 5 estrelas

Mick was on time and left the workspace…

Mick was on time and left the workspace clean and tidy. Units look great and fitted well. Very happy with the service.

4 de fevereiro de 2026
Opinião espontânea
logótipo da Symphony Group

Resposta da Symphony Group

Hi KJ

Many thanks for your 5 star review, we're very pleased to hear that Mick looked after you so well and we'll be delighted to let him know how pleased you were with him.

Regards
Mick

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