Symphony Group Opiniões 

2255
TrustScore: 5 em 5

4,8

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I would highly recommend Chris from Symphony Kitchens. He arrived on time to fit a new fridge freezer door. Whilst here I pointed out an issue with an out of alignment cupboard, which, without hesit... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

What an excellent experience I’ve just received from the customer support technician, John Barker, who visited my property today. John was extremely friendly and engaging. Instantly identified the... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

We are absolutely delighted with our new kitchen and couldn't be happier with the service we received. A big thank you to Kevin Hartley for expertly project managing the installation and ensuring... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Chris Jones came over to resolve a few installation issues in our new build. Absolutely brilliant person, very calm, friendly and helpful. He carried out repair works quickly, cleanly and with care. H... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Loja de móveis para cozinha

Informação fornecida por diversas fontes externas

Symphony Group are experts in fitted kitchens, bedrooms and bathrooms. We are the UK’s largest private manufacturer of fitted kitchen, fitted bedroom and fitted bathroom furniture. Our customers include housing developers, social housing providers, independent retailers and merchants. If you are a homeowner and have a question or query about a Symphony kitchen, bedroom or bathroom you have in your new home or have bought from a retailer, you should contact your housebuilder or retailer in the first instance, or you can contact us via email at enquiries@symphony-group.co.uk (please include your plot number, site name, developer or retailer name and your full address and contact information so that we can identify you as quickly as possible). You can also find useful information and contacts at our homeowner portal https://my.symphony-group.co.uk


Informações de contacto

4,8

Excelente

TrustScore: 5 em 5

2 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,8

Todas as opiniões

(2255)

362 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Fantastic service

Chris attended today and called ahead to let me know he would be 30 minutes late, which I really appreciated. He was absolutely fantastic — completed the job quickly and to a high standard. He was professional, courteous, and left everything clean and tidy afterwards. I wouldn’t hesitate to recommend him. Excellent service from start to finish!

27 de fevereiro de 2026
Opinião espontânea
logótipo da Symphony Group

Resposta da Symphony Group

Hi SJB
Thank you for your 5 star review, we're delighted to hear that we have done a fantastic job. Please would you email your plot number and post code to Enquiries@symphony-group.co.uk so that we can identify which Chris visited you and pass on your compliments.
Kind regards,
Russell

Classificada 5 em 5 estrelas

Michael Sutton the workman did a…

Michael Sutton the workman did a fantastic job

27 de fevereiro de 2026
Opinião espontânea
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Resposta da Symphony Group

hi Colin,
Many thanks for your 5 star review, its great to hear that Michael did a great job, we'll be delighted to pass on your compliments to him.
Kind Regards,
Russell

Classificada 5 em 5 estrelas

Morley

Morley came round to fix the cupboard with no issues, quick and simple. Was very friendly

26 de fevereiro de 2026
Opinião espontânea
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Resposta da Symphony Group

Good Morning,
Thank you very much for your 5 star review, it's brilliant to hear that Morley has done a great job, we'll pass on your remarks to him with pleasure.
Kind Regards,
Russell

Classificada 5 em 5 estrelas

Outstanding customer services.

5yrs into a Redrow new build and one of the cupboard doors sustained steam damage from the kettle , not only did Terry from customer services respond quickly to my email , a brand new door was hand delivered by Symphony a few days later free of charge . I am blown away by their quality but more so by their customer services , I would absolutely buy my next kitchen or extra parts from them and would recommend them to all who read this .

20 de fevereiro de 2026
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Resposta da Symphony Group

Hi Pete,

Many thanks for your review, we appreciate your feedback and we're delighted to hear that you received such fantastic service from our Customer Care team. We'll pass on your compliments to Terry.

Kind Regards
Russell

Classificada 5 em 5 estrelas

The technician Michael Sutton and his…

The technician Michael Sutton and his sub contractor Ben Slade was very efficient in their job. Very happy with their service.

19 de fevereiro de 2026
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Resposta da Symphony Group

Hi John,
Many thanks for your 5 star review, it's lovely to hear that Michael and Ben did a great job, we'll be delighted to pass on your compliments to them.
Kind regards,
Russell

Classificada 4 em 5 estrelas

Not best quality units

Bought a new-build property in April last year, the kitchen worktop has been replaced today for the second time. The worktop and kitchen units are functional but not the best quality.
The 2 guys who came today, fitter Mick Sacre and a gas plumber, Steph, were very good and did an excellent job, very pleased with their work. Thanks lads.

24 de fevereiro de 2026
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logótipo da Symphony Group

Resposta da Symphony Group

Hi Dave

Many thanks for your review, we appreciate your feedback and we're delighted to hear that you received such fantastic service from our Customer Care team. We'll be sure to pass on your thanks to Mick and Steph.

Regards
Mick

Classificada 5 em 5 estrelas

Repair works

Michael Sutton, great bloke great service
Pleasure to deal with! 5 star service thanks Craig & Rachel

24 de fevereiro de 2026
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logótipo da Symphony Group

Resposta da Symphony Group

Hi Craig and Rachel

Many thanks for your 5 star review, we're delighted to hear that Michael provided such fantastic service and we'll pass on your thanks with pleasure.

Regards
Mick

Classificada 5 em 5 estrelas

Michael came once again and was…

Michael came once again and was professional, efficient and polite. He didn't leave until I was entirely happy, thank you Michael!

23 de fevereiro de 2026
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Resposta da Symphony Group

Hi Vanessa

Many thanks for your 5 star review, it's great to hear that Michael was so helpful and we'll be delighted to pass on your thanks to him.

Regards
Mick

Classificada 5 em 5 estrelas

Outstanding Service and Smooth Installation

We had our kitchen drawer and cupboard doors replaced this morning, and the whole process was incredibly quick and efficient. Chris was friendly, professional, and a pleasure to deal with. We’re very happy with the service and impressed with how smoothly everything was handled. Highly recommend!

23 de fevereiro de 2026
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Resposta da Symphony Group

Hi Ahyun

Thanks for your 5 star review, we're delighted to hear that everything went so smoothly. We'd be grateful if you would email your plot number and post code to Enquiries@symphony-group.co.uk so that we can identify which Chris visited you, so we can pass on your compliments.

Regards
Mick

Classificada 5 em 5 estrelas

Big shout-out to Scott Wilkinson who…

Big shout-out to Scott Wilkinson who came to Kings brook to fix my sink cabinets and problem-riddled plumbing. He was so very excellent.

20 de fevereiro de 2026
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Resposta da Symphony Group

Hi Customer

Many thanks for your 5 star review, we're delighted to hear that you received such fantastic service from Scott and we'll happily pass on your positive feedback to him.

Regards
Mick

Classificada 5 em 5 estrelas

Michael Sutton attended our new build…

Michael Sutton attended our new build to resolve an issue with our kitchen cupboard door catching above the oven.

Michael promptly resolved the issue, aligning the door and adding bumper pads to a panel beneath to improve the aesthetic of the door.

20 de fevereiro de 2026
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Resposta da Symphony Group

Hi Emma

Thank you for your 5 star review, it's great to hear that Michael was so thorough and we'll let him know how pleased you are with the work he undertook.

Regards
Mick

Classificada 5 em 5 estrelas

Kitchen repairs

Michael came to replace a kitchen panel which looked Unsightly.
The work was carried out to an excellent standard.
My kitchen cupboard doors had become misaligned but we're not on the job sheet. He realigned them and talked me through what he was doing so I could sort them out in future.
A very friendly and skilled gentleman who went above and beyond.

18 de fevereiro de 2026
Opinião espontânea
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Resposta da Symphony Group

Hi Andrew

Many thanks for your 5 star review, it's great to hear that Michael was so helpful and that he resolved your issues. We'll be delighted to pass on your positive feedback to him.

Regards
Mick

Classificada 5 em 5 estrelas

It was really good experience with Morley

It was really good experience with Morley, he was really helpful and meticulous in his work.

19 de fevereiro de 2026
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Resposta da Symphony Group

Hi Nidh

Thanks very much for your 5 star review, it's great to hear that Morley was so professional, we'll pass on your remarks to him with pleasure.

Regards
Mick

Classificada 5 em 5 estrelas

Fantastic service even after 8 years

I have to say that the customer care team from Symphony have been beyond fantastic. I had a Symphony kitchen installed in a Barrett new build. After 8 years and despite being out of Barrett’s guarantee Symphony replaced all of my kitchen doors where the edges were going off colour. Simply fantastic service thank you Joe Cotton you are a credit to Symphony

19 de fevereiro de 2026
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Resposta da Symphony Group

Hi Amanda

Many thanks for your 5 star review, it's great to hear that our Customer Care team was so helpful. If you would add the name of the person you dealt with we'll be happy to pass on your comments.

Thanks for letting us know that it was Joe who called, we'll pass on your thanks to him now.

Regards
Mick

Classificada 5 em 5 estrelas

Thank you Micky!

Micky (Michael King) came to sort some snags out in my new kitchen and couldn’t have been more helpful - I really didn’t think it would be possible to get the cupboards so well aligned but he really took the time to get everything perfect, and was a lovely gent to boot. Thanks Micky!

19 de fevereiro de 2026
Opinião espontânea
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Resposta da Symphony Group

Hi rsb8s

Many thanks for your 5 star review, it's great to hear that Michael was so capable and that your kitchen is looking fantastic, we'll be delighted to pass on your thanks to him.

Regards
Mick

Classificada 5 em 5 estrelas

Polite and efficient

New build with under the lights counter issue.

I don't often leave reviews. However, when a gentlemen like Michael Sutton who was polite and efficient, asks for a review, I'm happy to do so.

Highly recommended.

19 de fevereiro de 2026
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Resposta da Symphony Group

Hi Sunny

Thanks very much for leaving this 5 star review, we do appreciate it.
It's great to hear that Michael did a great job for you.

Regards
Mick

Classificada 5 em 5 estrelas

Excellent Service

Kurt was excellent. Good communication, rang me to let me know he would be delayed slightly. Very friendly and completed the job efficiently.

19 de fevereiro de 2026
Opinião espontânea
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Resposta da Symphony Group

Hi L Fordham

Many thanks for your 5 star review, it's great to hear that Kurt was so professional throughout, we'll be delighted to pass on your comments to him.

Regards
Mick

Classificada 5 em 5 estrelas

John was both talented and amiable

John was both talented and amiable. He did everything and more that was asked of him. Plus Lily loves him.

19 de fevereiro de 2026
Opinião espontânea
logótipo da Symphony Group

Resposta da Symphony Group

Hi Customer

Many thanks for your 5 star review, would you mind adding John's surname to your review so that we can let him know about your compliments. And hi Lily!

Regards
Mick

Classificada 5 em 5 estrelas

John Mc and Callum Mc were professional…

John Mc and Callum Mc were professional and friendly and you could tell that they wanted to take care to do the best job, going the extra mile. Thanks

17 de fevereiro de 2026
Opinião espontânea
logótipo da Symphony Group

Resposta da Symphony Group

Hi RL

Thanks very much for your 5 star review, it's great to hear that John and Callum were so helpful and we'll be delighted to pass on your thanks to them.

Regards
Mick

Classificada 5 em 5 estrelas

Very professional throughout from…

Very professional throughout from kitchen design stage overseen by Stewart Fulton through to onsite checks and installation by Kevin Hartley. We are very pleased with kitchen and the excellent service from the entire Symphony team.

18 de fevereiro de 2026
Opinião espontânea
logótipo da Symphony Group

Resposta da Symphony Group

Hi Brendan

Many thanks for your 5 star review, we're delighted to hear that your project went so well and we'll happily pass on your kind words to Stewart, Kevin and all involved.

We hope that your Symphony kitchen brings you pleasure for many years to come.

Regards
Mick

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