Synthesis Opiniões 

320
•
TrustScore: 4.5 em 5

4,4

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

This program really does teach your kids math in a thorough but fun way. It has even gotten my son excited about doing flash cards! It does not require a parent or teacher assistance . This is a gr... Ver mais

Classificada 5 em 5 estrelas

Summer camp was a truly wonderful experience for our 2 daughters... they loved it, made new friends, and were fully engaged throughout. The coaches and support team were amazing... gently guiding the... Ver mais

Classificada 5 em 5 estrelas

I enrolled my kid for Synthesis Tutor when he was in grade 2. We find the teaching method is innovative and he learned a lot with fun. He asked to do Synthesis again and we found it is about time to j... Ver mais

Classificada 1 em 5 estrelas

My son cannot get past the division assessment although he tried multiple times. It is not due to his division skill but the software has a bug and never moves pass assessment stage. The software is s... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Aulas
  2. também em
  3. Centro de aprendizagem
  4. Faculdade de Matemática
  5. Fornecedor de serviços de gaming
  6. Programa de pós-escolar
  7. Treino com circuitos militares

Escrito pela empresa

Synthesis creates learning experiences designed to help kids become confident, capable thinkers. Synthesis began with Teams, an online collaborative problem-solving program for kids ages 8–14, inspired by the experimental school at SpaceX. In Teams, kids work together to solve complex problems, make strategic decisions, communicate clearly, and develop essential human skills like critical thinking, teamwork, leadership, and collaboration. We later built Synthesis Tutor, an AI-powered math tutor for kids in grades K–5. Tutor brings the same focus on deep thinking and high-quality learning to foundational math. Tutor adapts in real time to each child, whether they need extra support, are right on track, or are ready to move faster. Instead of relying on memorization, it helps kids understand the “why” behind math through interactive lessons, visual explanations, and a patient tutor that responds to how they learn. Synthesis Tutor covers foundational math topics including addition, subtraction, multiplication, division, fractions, and early algebraic thinking. Lessons are personalized and designed to build both strong math skills and real confidence. Synthesis is used by families and educators around the world, with programs available for both families and schools. Our mission: Advancing human progress through education, one child at a time.


Informações de contacto

4,4

Excelente

TrustScore: 4.5 em 5

320 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 25% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,4

Todas as opiniões

(320)

24 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

So glad we found this!



I’ve watched my grandsons try a lot of math apps. This one is great! They are actually understanding the new concepts, and they don’t get frustrated or shut down. I love seeing them feel proud of themselves instead of stressed about math.

9 de fevereiro de 2026
Opinião espontânea
Classificada 2 em 5 estrelas

The new tutor interface is bad

The new tutor interface is bad
First, we feel the storytelling and student engagement have declined. The previous interface used compelling narratives—ranging from cavemen to space travel—to explain mathematical concepts and show their real-world purpose. The current version feels like a dry computer program that fails to captivate a child's imagination.

Second, the personal connection to the user has been lost. Previously, the tutor addressed the user by name, welcomed him, and offered personalized congratulations. These small details helped the kid feel a genuine connection to the platform, which is now missing.

Our kid previously loved Synthesis and found it incredibly engaging. However, without the storytelling and personalization, he is now reluctant to use it, finding it no different from his standard schoolwork. As parents, we find it difficult to justify continuing the program unless these areas are addressed. We have spoken with other parents who have expressed similar concerns.

12 de janeiro de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Synthesis Tutor is extremely limited

Synthesis Tutor is extremely limited and basic. Any above average student can complete the available math content within a few weeks, yet the app is sold as a full year subscription. After that, there is nothing meaningful to progress into. No advanced topics, no adaptive depth, no real learning path.

There is no visible or practical AI-driven personalization, feedback, or progression. It feels like a static set of basic exercises wrapped in marketing language, not an actual AI backed learning system.

Support is another major issue. We reached out multiple times via email and received no response at all. No help, no guidance, no acknowledgment. For a paid educational product aimed at kids, that is unacceptable.

Overall, this app does not justify its price. Minimal content, no progression, no real AI, and zero customer support. Very disappointed and would not recommend.

4 de janeiro de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Was hoping that Synthesis would be a…

Was hoping that Synthesis would be a useful program (expensive), but after issues with lack of support and mic problems it's clear that this app is on autopilot with little to NO effective customer support. Don't waste your child's time or your money here.

3 de dezembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

great customer service

The synthesis tutor has been great for my son. He's only 3 and needs help understanding the prompts but loves the games and seems to be developing a basic understanding of math fundamentals. and even his comprehension..

But the main reason for this review is to shout out the customer service team. I made a payment error and Georgi was so prompt, efficient and understanding in rectifying the whole situation. I've dealt with companies in the past that just seem to pass problems along endlessly. georgi and the team were so different. I got a response immediately, the problem was relayed and solved immediately and i didnt have to chase up emails or explain my problem to multiple people. well done team. very satisfied customer

3 de junho de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Ipad app doesnt works.

Ipad app doesnt works.. asks to play music and screen goes blank.. u cant use app without going pass the screen.. not for sure elon musk quality. I think they are lying...

25 de maio de 2025
Opinião espontânea
Classificada 2 em 5 estrelas

Has potential but a long way to go.

Was looking forward to it, however initial experience has been:

- microphone input by the child rarely gets recognized by the system (I've tried this on 3 different computers)

- does not comprehend or compute the the audio input (even simple yes or no )

- takes a long time to recognize inputs (sometimes up to 1 minute to process)

26 de abril de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

My daughter is much more confident in…

My daughter is much more confident in dealing with difficult teams work. Collaboration is the hardest part of working with a team and this "game" is great for helping kids work out how to express their opinion, work through difficult team members and get to the goal with collaboration. Support has been timely and easy to use.

31 de outubro de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Great Vision & Technology - Wacky Human Factor

We bought into the company's credentials and vision of cultivating the student voice and critical thinking that Elon Musk would have endorsed at SpaceX- while using modern technology as a medium. Using both Synthesis Tutor and Teams over the past two months - the AI Math tutor has been amazing and the Teams' modern mission setup has been very engaging (besides the occasional session glitches, device and network requirements to join). The Teams sessions are supposed to be student-led, with parents taking a hands-off role and with changing anonymous mentors hopping in and out of sessions. Listening in from the room next door, every session is different: from children playing great in a team, to a dominant child taking over, to kids being confused by the prompt and rather talking about anything else on their minds. The play sessions cater much more to typically male interests while the discussion sessions are very female-dominated. That's why we made it a requirement for our younger son to also attend the discussions, even though many times it is hard for him to bring in his voice in the presence of more dominant communicators, or preferring to think and listen to other opinions rather than answering complex critical topics on a schedule. That was until today. We received an email from their so-called "Head of Coaching" with the subject line "Child's_Name Behavioral Issues at Synthesis" alerting us that our child had been "notably disruptive to teammates". As a parent, that is when you begin to care - what happened? Below that two screenshots of anonymous mentor notes starting with "Kicked Child's_Name" (fully inappropriate but apparently meaning they had removed our child from the session) and merely listing a handful of recent discussion sessions where our child started fidgeting, seemed tired or did not know what to say during a discussion session or had tried to make a personal connection with his team by showing a magic trick. Looking up this faceless educational team, it appears that while the program's vision, founders' backgrounds and tech stack are great, Synthesis ended up hiring the same under-qualified, woke, California-based liberal public-system educators ("coaches" / "mentors") that Elon Musk so much tried of avoid by starting his own private school - and that would never stand a chance getting hired (let alone leading a team) at one of his companies. In the end, Synthesis was a valuable educational experience: Carefully vet the people entrusted with your children - and if a company does a great job hiding their team and qualifications, they probably have a good reason for doing so. The vision sounds good, but execution is questionable. Low 1 star until replaced by AI

2 de outubro de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Not worth it

Not worth it. For far cheaper, you can get better instruction and lessons with other platforms. The lessons are also way too easy for each grade so my child is bored. Listening along with him, it seems like he lessons are for two grades below his own level, even though you put in what age/grade the student is in.

11 de setembro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Wonderful experience

Hi! I'm new on Synthesis and from the time I've been playing I've gotten to the conclution that I LOVE Synthesis, it's the best learning program in the WORLD and I deeply recomed it. I honestly prefer to play Synthesis rather than to play video games (Synthesis is THAT cool) and I've learned so much with Synthesis and met new friends from all over the world. In summary Synthesis is great and perfectly flawless. Thank you to all Synthesis team for making this wonderful project. :D
P:S. English is not my mother tongue, I also practice English!!!

14 de janeiro de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

It is a gimmick

It is a gimmick. Dont fall for it. We just signed up this week filled with excitement. Like many people we are hungry for alternative exciting math options to compliment the sucky math education in the US. The lessons on Synthesis are minimal - like two very rudimentary lessons on fractions, two on addition, two on algebra and a bunch of history/theory. There is very little for the person hoping for a progressive deep dive. ALSO the AI is not AI at all. It is a program that says the exact same thing to each kid. For instance, my son is Mike and the "AI" says "so cool, my pet giraffe is named Mike". My daughter is Amy and it says "So cool, my pet giraffe is named Amy". It is dishonest just like the entire marketing scam system. MAYBE the school itself is cool, but the $45 per month per kid app is garbage. I THOUGHT that because of the origins of this system it would be good. I doubt my little review will make a dent in the six or seven figure marketing campaign for this gimmick. Very disappointed. BEWARE! Also note that a lot of the good reviews are by people with only one or two reviews ever (very suspicious).

9 de janeiro de 2024
Opinião espontânea
logótipo da Synthesis

Resposta da Synthesis

We appreciate your feedback, David.

Synthesis Tutor’s math curriculum is expanding rapidly across all topics, but it isn’t finished yet. We know that students (and parents) want more content and our curriculum development team is working tirelessly to create, test and launch more lessons that students love. Quality remains our number one priority, which is why we aren’t rushing this process.

Regarding AI, the tutor is only AI in that students feel like they’re interacting with an intelligent entity. But the Tutor isn’t really thinking (as far as we know, no one has yet invented machines that can think).

The Tutor is not an LLM, and does not “hallucinate” like LLMs. It is designed to say what Dr. James Tanton would say, not to make up its own lessons.

We’re not aiming to build AI for the sake of it, we’re building the best way for your children to learn.

Once again, we're grateful for your feedback. Send us an email at questions@synthesis.com if you have any questions.

Classificada 5 em 5 estrelas

My 10 year old loves this program

We pulled our child from the public school system and started homeschooling this year. He is in 4th grade. He was getting so frustrated with math and had a horrible attitude when having to study the subject. SYNTHESIS to the rescue! He is so excited to take this course every day. Instead of battling for 30 minutes of learning time, this kido spends over an hour and a half each day with this program! He is laughing and enjoying himself once again. I can see a love of learning blossoming in him! Thank you Elon and friends! I seriously can not thank you enough for helping my child and for giving this Momma a happy kido!! :)

11 de janeiro de 2024
Opinião espontânea
Classificada 4 em 5 estrelas

The kids really liked the games and…

The kids really liked the games and interaction! They found it challenging but exciting and very different from anything else they have tried before. It expanded their understanding of collaboration and out-of-the-box thinking!

14 de novembro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Heard a lot about this

Heard a lot about this. The kids tried it and did enjoy the experience,

23 de junho de 2023
Opinião espontânea
logótipo da Synthesis

Resposta da Synthesis

Thank you for sharing! We're happy to hear that they enjoyed the experience.

Classificada 5 em 5 estrelas

You're very responsive and I appreciate…

You're very responsive and I appreciate that. Nice to connect with humans these days.

22 de maio de 2023
logótipo da Synthesis

Resposta da Synthesis

Thank you! Our Customer Happiness Team is always hard at work to deliver excellent and quick support.

Classificada 5 em 5 estrelas

Transforming Education to Create Problem Solvers

We have come to an era where we need more problem solvers than information keepers.

Synthesis develops a strong foundation in kids by forcing them to think critically, collaborate and solve problems.

My child has improved communication, collaboration, and confidence in dealing with people and situations.

Way to go, Synthesis :)

17 de maio de 2023
logótipo da Synthesis

Resposta da Synthesis

We could not agree with you more. Thank you for sharing positive feedback and your child's growth!

Classificada 5 em 5 estrelas

Giving us what we actually need for the…

Giving us what we actually need for the future! My daughter has had the best experience, Synthesis adds value in so many ways.

15 de maio de 2023
logótipo da Synthesis

Resposta da Synthesis

Thank you for sharing! We are happy to hear that your daughter is enjoying and growing from the experience.

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