At first we got off to a rocky start when my car broke down, but then thankfully Lauren at Nottingham Audi got involved and resolved my issue and restored my faith with you. She was understanding of m... Ver mais
A empresa respondeu
Localização
Alterar localização11 Abbeyfield Road,Lenton Industrial Estate, NG7 2SZ Nottingham, GB
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Leia as opiniões dos outros
You are always made welcome at Nottingham Audi. Car was in for regular service and MOT. Heather explained the order of the work and gave a very reasonable estimate of the time it would take. I was... Ver mais
I have just purchased a Q8 e-tron from Audi at Nottingham and dealt with Roger Ball. As a distance sale, it can be difficult, but Roger managed that issue for me and made the whole experience an ab... Ver mais
Left my car with the bodyshop for some paintwork and had it returned the same day. Extremely smooth process. The department as a whole was outstanding, keeping me informed and managing expectations. C... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.
Informações de contacto
11 Abbeyfield Road,Lenton Industrial Estate, NG7 2SZ, Nottingham, Reino Unido
- 0115 988 2820
4,6
Excelente
885 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
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Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Excellent customer service
Excellent customer service, kept me informed every step of the way, provided clear and concise information. Very helpful and genuinely interested in my problem and its remedy. Worth paying that little bit extra to get a better service.
14 de julho de 2026
Opinião espontânea
When electric cars go wrong.......
Having had one car in the repair garage for 5 months, then purchasing a brand new car I was dismayed that this one then broke down after only 6 weeks and I was without it for a further 5 weeks. Moreover, whilst the staff had good intentions I believe that they are beaten by Audi's systems and offered only tokens of empathy. The return of the car was, at best amateurish having had an inadequate courtesy car.
28 de maio de 2026
Opinião espontânea
All of Audi personnel made me very welcome
All of Audi personnel made me very welcome and i felt valued. I was most impressed at the diagnostic video that you sent to me and it let me know of any area of my car which needed attention.
Well done Audi.
9 de julho de 2026
Opinião espontânea
Great car and gold star customer service.
Aside from the great car, I experience professional, knowledgeable, and friendly customer service from Nottingham Audi every time I visit. My recent experience of a service and then of changing my car was excellent and I am very grateful to everyone at Nottingham Audi that made the experience enjoyable and supported.
30 de junho de 2026
Opinião espontânea
My Retirement Gift to Myself
I have just purchased a Q8 e-tron from Audi at Nottingham and dealt with Roger Ball. As a distance sale, it can be difficult, but Roger managed that issue for me and made the whole experience an absolute pleasure. Everything was as discussed and the process to handover went without any last minute surprises.
I can’t thank Roger enough and consider him to be a friend as well as a font of knowledge on his sales products.
Regards
David
26 de junho de 2026
Opinião espontânea
Jakub was a great Salesman
Jakub was a great Salesman, I’ve dealt with many and he stands out for being professional and very helpful along the way, a very smooth transaction
24 de junho de 2026
Opinião espontânea
Poderá usar IA para responderLer mais
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
First class service, a very happy customer.
All staff very friendly and efficient. Heather kept us up to date with work in progress and explained all very clearly on collection. Job completed on time. A very happy customer as always.
16 de junho de 2026
Opinião espontânea
Resposta da Sytner Group - Nottingham Audi
Dear Norman, thank you very much for your kind words and for taking the time to share your experience. We are delighted to hear that Heather and the rest of the team provided friendly and efficient service, keeping you well informed throughout the process. It’s wonderful to know that the job was completed on time and to your satisfaction. Your continued support means a great deal to us, and we look forward to welcoming you back in the future. Best wishes, Nottingham Audi Team
Very straightforward
Very straightforward, good service, well looked after by Roger
6 de junho de 2026
Opinião espontânea
Resposta da Sytner Group - Nottingham Audi
Hi Nick, thank you very much for your kind words and for taking the time to leave such a positive review. We are delighted to hear that you found the service straightforward and that Roger looked after you so well. It’s always our aim to provide a seamless and enjoyable experience for all our customers. Your feedback is greatly appreciated and serves as a wonderful encouragement to the whole team. We look forward to welcoming you back to Nottingham Audi in the future. Best regards, The Nottingham Audi Team
Chloe was really helpful along with…
Chloe was really helpful along with Hannah on the sale of my new car. She explained everything really well and I’m super pleased with my new car.
2 de junho de 2026
Opinião espontânea
Resposta da Sytner Group - Nottingham Audi
Dear Jan, thank you very much for your kind words. We’re delighted to hear that Chloe and Hannah were so helpful throughout the sale. It’s wonderful to know you’re super pleased with your purchase. Your satisfaction means a great deal to us, and we truly appreciate you taking the time to share your experience. We hope you enjoy many happy miles in your new Audi! Best wishes, Nottingham Audi Team
Impressed with the video of my car…
Impressed with the video of my car being serviced.
All the staff were really helpful.
5 de junho de 2026
Opinião espontânea
Resposta da Sytner Group - Nottingham Audi
Dear Ken. Thank you for your 5-star review and for taking the time to share your experience. We’re delighted to hear that you were impressed with the video. We look forward to welcoming you back to Nottingham Audi in the future. Best regards, The Nottingham Audi Team
Excellent customer service
Excellent customer service, from Rebecca and the Mechanic doing my car
5 de junho de 2026
Opinião espontânea
Resposta da Sytner Group - Nottingham Audi
Hi Karen, thank you for your kind words. Its great to hear Rebecca and our mechanic looked after you. We appreciate you taking the time to share your thoughts and look forward to welcoming you back to Nottingham Audi in the future. Best wishes, The Nottingham Audi Team
Team at Nottingham Audi looked after me
28 de maio de 2026
Opinião espontânea
Resposta da Sytner Group - Nottingham Audi
Hi Mike - Thank you very much for your review. We are delighted to hear that the team at Nottingham Audi looked after you so well. It is always our aim to provide excellent service and ensure every customer feels valued and supported throughout their experience. Your positive feedback means a great deal to us and encourages the entire team to continue delivering the highest standards. We truly appreciate you taking the time to share your thoughts. Kind regards, Nottingham Audi Team
Excellent service
Left my car with the bodyshop for some paintwork and had it returned the same day. Extremely smooth process. The department as a whole was outstanding, keeping me informed and managing expectations. Craig was first class. Polite, efficient and went that extra mile. Excellent service. Well done team!
2 de junho de 2026
Opinião espontânea
Resposta da Sytner Group - Nottingham Audi
Dear Paula, thank you ever so much for your wonderful review. We’re delighted to hear that your experience with our bodyshop was smooth and efficient, and that Craig provided first-class service. It’s fantastic to know our team kept you well informed and managed your expectations so effectively. Your kind words truly mean a lot to us. We’ll be sure to pass on your compliments to Craig and the entire department. Thanks again for choosing Nottingham Audi. Best wishes, The Nottingham Audi Team
We had a great experience
We felt really cared for by Jake and the team. They gave us a lot of choice and clarity. Jake was really great at communicating with us, professional and friendly, and we will be coming to him every time we need a car. Thank you again.
31 de maio de 2026
Opinião espontânea
Resposta da Sytner Group - Nottingham Audi
Thank you so much, Abi, for your kind words. We’re delighted to hear that Jake and the team made you feel well cared for and provided clear options throughout your experience. It’s wonderful to know that Jake’s professionalism and friendly approach stood out to you. We truly appreciate your trust and look forward to welcoming you back whenever you need a car. Your support means a great deal to us. Thanks once again for choosing Nottingham Audi.
Great customer service and…
Great customer service and consideration from Craig in the bodyshop.
29 de maio de 2026
Opinião espontânea
Resposta da Sytner Group - Nottingham Audi
Dear Karen, thank you very much for your 5-star review. We are delighted to hear that Craig provided you with excellent customer service. Your positive feedback is truly appreciated and will be shared with Craig and the team. We look forward to welcoming you back to Nottingham Audi in the future. Best wishes, The Nottingham Audi Team
Grace was amazing!!
Grace was amazing when purchasing my new audi, so helpful and informative!!
Thank you Grace!!
31 de maio de 2026
Opinião espontânea
Resposta da Sytner Group - Nottingham Audi
Thank you so much for your kind words Kaitlyn. We’re delighted to hear that Grace was able to provide such helpful and informative support during your purchase. We hope you are thoroughly enjoying your new Audi and look forward to welcoming you back in the future. Thanks again for taking the time to share your feedback – it is greatly appreciated!
Resposta da Sytner Group - Nottingham Audi
Hi Katie, thank you ever so much for your kind words and for taking the time to leave such a positive review. We’re delighted to hear that Jake provided you with great service during your visit. It’s always wonderful to know our team members are making a real difference and ensuring our customers feel valued. Your feedback is truly appreciated, and we look forward to welcoming you back to Nottingham Audi in the future. Best wishes, The Nottingham Audi Team
Excellent Customer Service
My recent decision to look for a new car was met with very mixed experiences across a number of dealers and manufacturers.
However, the moment we set foot in Sytner Nottingham Audi we were made to feel welcome and at home. Particular credit needs to be given to Cameron Watson who was an absolute pleasure to deal with throughout. Even when the original car I had set out to purchase turned out to have been sold by someone else, Cameron and Hannah went the extra mile to track down another vehicle to the right specification.
Cameron dealt with everything in a professional yet friendly manner and I would not hesitate to return in the future. Car buying as it should be!
26 de maio de 2026
Opinião espontânea
Resposta da Sytner Group - Nottingham Audi
Hi David, thank you very much for your kind words and for sharing your experience with us. We are delighted to hear that Cameron and Hannah provided such a professional and friendly service. It’s wonderful to know that despite the initial setback, we were able to find the right vehicle for you. Your feedback means a great deal to the team, and we look forward to welcoming you back in the future. Best wishes, Nottingham Audi Team
Excellent customer service the staff…
Excellent customer service the staff very helpful.
27 de maio de 2026
Opinião espontânea
Resposta da Sytner Group - Nottingham Audi
Dear Mr Harrison -Thank you for taking the time to share your experience with Nottingham Audi. We are delighted to hear that you found our customer service excellent and our staff helpful. It is always our aim to provide a welcoming and supportive environment for all our customers. Your positive feedback is greatly appreciated and serves as a wonderful encouragement to the entire team. We look forward to welcoming you back in the future. Kind regards, Nottingham Audi Team
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