At first we got off to a rocky start when my car broke down, but then thankfully Lauren at Nottingham Audi got involved and resolved my issue and restored my faith with you. She was understanding of m... Ver mais
A empresa respondeu
Localização
Alterar localização11 Abbeyfield Road,Lenton Industrial Estate, NG7 2SZ Nottingham, GB
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Leia as opiniões dos outros
You are always made welcome at Nottingham Audi. Car was in for regular service and MOT. Heather explained the order of the work and gave a very reasonable estimate of the time it would take. I was... Ver mais
I have just purchased a Q8 e-tron from Audi at Nottingham and dealt with Roger Ball. As a distance sale, it can be difficult, but Roger managed that issue for me and made the whole experience an ab... Ver mais
Left my car with the bodyshop for some paintwork and had it returned the same day. Extremely smooth process. The department as a whole was outstanding, keeping me informed and managing expectations. C... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.
Informações de contacto
11 Abbeyfield Road,Lenton Industrial Estate, NG7 2SZ, Nottingham, Reino Unido
- 0115 988 2820
4,6
Excelente
885 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Prepared to listen
Very professional and listened to my requirements from the outset without looking to push their own agenda. Many thanks to Jakub and Dexter for their attention to detail and prompt communication.
12 de maio de 2026
Opinião espontânea
Resposta da Sytner Group - Nottingham Audi
Hi Chris, thank you very much for your kind words and positive feedback. We are delighted to hear about the service you received. Your appreciation means a great deal to the whole team at Nottingham Audi. We look forward to assisting you again in the future. Best wishes, Nottingham Audi Team
Very helpfull staff
Very helpfull staff, Kieran Karia was especially very helpful, I am in the service industry and Kieran demonstrated what good customer service should look like set the car app for me and went the extra mile. Thanks
9 de maio de 2026
Opinião espontânea
Resposta da Sytner Group - Nottingham Audi
Hi Carl, thank you very much for your kind words and for taking the time to share your experience. We are delighted to hear that Kieran provided such excellent customer service and went the extra mile to assist you. Your feedback is greatly appreciated and serves as a fantastic encouragement to the whole team. We look forward to welcoming you back in the future. Best regards, Nottingham Audi
Resposta da Sytner Group - Nottingham Audi
Hi Philip - Thank you very much for your kind words and for taking the time to share your experience with Nottingham Audi. We look forward to welcoming you back in the future and continuing to meet your expectations. Best wishes, The Nottingham Audi Team
Not great service
Booking in system not great, can never get through on the phone.
Car took longer then originally told, dash cam was moved and disconnected and not told, good job I never had an accident
No video health check of car sent / carried and no paperwork to show that this was completed
Car booked in elsewhere for service now
6 de maio de 2026
Opinião espontânea
Resposta da Sytner Group - Nottingham Audi
Dear Mr Hodgson, we apologise for the difficulties you experienced with our booking system and the delay in your car’s service. We are sorry to hear about the dash cam issue and the lack of communication regarding the video health check and paperwork. Your feedback is important to us, and we would like to invite you to contact our Service Reception Manager, Lauren Smith at laurensmith@sytner.co.uk, so we can discuss your concerns further and work towards a resolution. Kind regards, Nottingham Audi
Resposta da Sytner Group - Nottingham Audi
Hi Isobel. Thank you very much for your kind words and for taking the time to share your experience with Nottingham Audi. We are delighted to hear that you found our communication great and the service efficient. Your feedback is truly appreciated. We look forward to welcoming you back in the future. Best wishes, The Nottingham Audi Team
Helpful informative sales team
Helpful informative sales team. Prompt responses to inquiries. Helpful showroom staff.
31 de março de 2026
Opinião espontânea
Resposta da Sytner Group - Nottingham Audi
Dear Jan C, Thank you very much for your kind words and positive feedback. We are delighted to hear that our sales team provided helpful and informative assistance, and that our showroom staff were able to support you promptly and effectively. It is always our aim to ensure every enquiry is met with a swift and courteous response. Your satisfaction means a great deal to us, and we truly appreciate you taking the time to share your experience with Nottingham Audi. We look forward to welcoming you again in the future.
Vernon was fantastic
Vernon was fantastic, linked all the tech up after initial problems with the business contract company.
7 de janeiro de 2026
Opinião espontânea
Resposta da Sytner Group - Nottingham Audi
Thank you very much for your kind words, Kevin. We’re delighted to hear that Vernon was able to assist you so effectively and resolve the initial issues. Your feedback is greatly appreciated and will be shared with the team. We look forward to welcoming you back to Nottingham Audi in the future.
I have been using Sytner Audi…
I have been using Sytner Audi Nottingham for 10 years and during this visit as usual the staff were very friendly and helpful and the work done to the usual high standards.
9 de abril de 2026
Opinião espontânea
Resposta da Sytner Group - Nottingham Audi
Hi Anthony, Thank you very much for your continued loyalty. We are delighted to hear that our team at Nottingham Audi provide a friendly and helpful service. Your kind words mean a great deal to us, and we truly appreciate you taking the time to share your positive experience. We look forward to welcoming you back again in the future. Best wishes, The Sytner Audi Nottingham Team
Very good and kept me informed…
Very good and kept me informed throughout the process
8 de abril de 2026
Opinião espontânea
Resposta da Sytner Group - Nottingham Audi
Hi Mark, Thank you very much for your kind words and for taking the time to share your experience with Nottingham Audi. We are delighted to hear that you found our communication clear and that you felt well informed throughout the entire process. Your positive feedback is greatly appreciated and serves as a wonderful encouragement to our team. We look forward to welcoming you back in the future. Best regards, Nottingham Audi Team
From start to finish the service was 5…
From start to finish the service was 5 star.
The booking my car in was so easy and I got it back the same day but not before I got a report via a video to show exactly what was and wasn’t needed in a great traffic light system. Giving the customer a choice with costs too. Couldn’t fault Nottingham Audi!!!
2 de abril de 2026
Opinião espontânea
Resposta da Sytner Group - Nottingham Audi
Dear Susan, Thank you ever so much for your wonderful 5-star review. We’re delighted to hear that the booking process was straightforward and that you appreciated receiving the detailed video report with the clear traffic light system. It’s great to know you felt fully informed and valued throughout your visit. Your kind words truly mean a lot to the team here at Nottingham Audi. We look forward to welcoming you back in the future. Best wishes, Nottingham Audi Team
Excellent Customer Services
We recently had the pleasure of working with James while purchasing an Audi Q7 for my dad, and I can honestly say the whole experience exceeded our expectations from start to finish.
From the very first interaction, James’s communication was outstanding. He kept us fully informed at every stage, always took the time to explain things clearly, and made sure we never felt out of the loop. No question was ever too much trouble, and he was always quick to respond, which made the whole process feel smooth and reassuring.
What really made a difference for us was his patience. Buying a car is a big decision, especially for my dad, and James completely understood that. He gave us all the time we needed, never made us feel rushed or pressured, and made sure we were 100% comfortable and confident with everything before moving forward.
James truly went above and beyond in every sense. From accommodating our needs to making the entire experience feel relaxed and enjoyable, it was clear he genuinely cared about doing a great job and looking after us—not just making a sale. That personal touch meant a lot to us as a family.
Thanks to James, what could have been a stressful process turned into a really positive and memorable experience. We’re absolutely delighted with the Audi Q7 and incredibly grateful for all his help. We wouldn’t hesitate to recommend him to anyone or return for a future enquiry/sale.
Thank you James
The Dawkins Family.
30 de março de 2026
Opinião espontânea
Resposta da Sytner Group - Nottingham Audi
Thank you so much, Sharlz and the Dawkins Family, for your kind and thoughtful words. It’s wonderful to hear that James provided such a positive and reassuring experience throughout your Audi Q7 purchase. We truly appreciate your recommendation and are delighted that the process was smooth and enjoyable for you all. Wishing your dad many happy miles in his new Audi, and we look forward to welcoming you back in the future. Thanks again for choosing Nottingham Audi.
Amazing service from Nottingham Audi as…
Amazing service from Nottingham Audi as always! Especially Rachel and Lauren. Sorted my daughter’s car in a timely fashion so she could get back to work. Car cleaned to a high standard. Well done everyone at Nottingham Audi
27 de março de 2026
Opinião espontânea
Resposta da Sytner Group - Nottingham Audi
Hi Rachel, thank you ever so much for your kind words and continued support. We’re delighted to hear that Rachel and Lauren were able to assist your daughter promptly and that the car was cleaned to a high standard. It’s always our aim to provide excellent service and ensure our customers can get back on the road without delay. Your lovely feedback means a great deal to the whole team here at Nottingham Audi. We look forward to welcoming you again soon.
This garage just knows what good…
This garage just knows what good service looks like. So friendly and helpful. Can’t recommend enough
26 de março de 2026
Opinião espontânea
Resposta da Sytner Group - Nottingham Audi
Hi Joe, Thank you ever so much for your kind words and fantastic review. We truly appreciate you taking the time to share your thoughts and look forward to welcoming you back to Nottingham Audi in the future. Warm regards, The Nottingham Audi Team
This is second time we have purchased a…
This is second time we have purchased a car from Nottingham Audi and each time is has been a great experience.
We have never felt pressurised in purchasing a car on each of the occasions we have visited this dealership & have only experienced really friendly staff. The receptionist gave us a warm welcome and looked after us well when we waited in the showroom.
A special mention to both Cameron Watson, the used car sales executive who helped find a car with the colour and specifications we were after and Hannah Kinghorn who had helped with financial details.
5 de março de 2026
Opinião espontânea
Resposta da Sytner Group - Nottingham Audi
Hi Mick - Thank you very much for your kind words and for choosing Nottingham Audi once again. We are delighted to hear that you felt welcomed and well looked after by our team, especially from Cameron and Hannah. We truly appreciate your continued support and look forward to welcoming you back in the future. Best wishes, Nottingham Audi Team
First class service
Once again the service from start to finish was excellent. Constantly kept up to date on the progress of my vehicle.
17 de março de 2026
Opinião espontânea
Resposta da Sytner Group - Nottingham Audi
Dear Philip, thank you very much for your kind words and for taking the time to share your experience. We truly value your continued support and look forward to assisting you again in the future. Best regards, Nottingham Audi Team
The sales person Roger was so helpful
The sales person Roger was so helpful
16 de março de 2026
Opinião espontânea
Resposta da Sytner Group - Nottingham Audi
Hi Rob, Its great to hear that Roger was so helpful during your visit. Your positive feedback is really appreciated and will be shared with Roger and the team. We look forward to welcoming you back to Nottingham Audi in the future. Best wishes, The Nottingham Audi Team
Brilliant experience from start to…
Brilliant experience from start to finish Huge thanks to Roger Ball for all his excellent help. He was fantastic from start to finish. Love the car!
14 de março de 2026
Opinião espontânea
Resposta da Sytner Group - Nottingham Audi
Hi Liz, thank you ever so much for your wonderful review. We’re delighted to hear that you had a brilliant experience from start to finish and that Roger Ball provided support throughout. It’s fantastic to know you love your new car! Your kind words mean a great deal to the whole team here at Nottingham Audi. We truly appreciate you taking the time to share your positive experience and look forward to welcoming you back in the future. Best wishes from all of us!
All staff very helpful and professional.
11 de março de 2026
Opinião espontânea
Resposta da Sytner Group - Nottingham Audi
Thank you very much for your kind words. We are delighted to hear that you found all our staff to be helpful and professional. We look forward to welcoming you back in the future and hope to continue meeting your expectations with the same high standards. Thank you once again for your support. The Team at Nottingham Audi.
Jake was amazing as always
Jake was amazing as always - his customer service and attention to detail is excellent
7 de março de 2026
Opinião espontânea
Resposta da Sytner Group - Nottingham Audi
Dear Mr Hines, thank you very much for your kind words and for taking the time to share your experience. We are delighted to hear that Jake’s customer service and attention to detail continue to impress you. Your continued support means a great deal to us, and we look forward to welcoming you back to Nottingham Audi in the future. Kind regards, The Nottingham Audi Team
Arranged to trade in my 10 year old A4…
Arranged to trade in my 10 year old A4 for a very new but used A5 Avant.
As I am in South Wales the process was completed on line.
Sales and Finance departments kept me informed of progression at all stages and all paperwork was completed on line with ease.
I arranged to pick the car up on 7th March and was greeted on arrival by your sales staff and the remaining paperwork was completed.
I was shown round the car and had a short test drive before driving home.
Audi Nottingham were professional and efficient at all stages, I'm very satisfied.
7 de março de 2026
Opinião espontânea
Resposta da Sytner Group - Nottingham Audi
Hi Chris, thank you very much for taking the time to share your experience. We are delighted to hear that the online process was smooth and that our Sales and Finance teams kept you well informed throughout. It’s wonderful to know you felt welcomed on collection day and enjoyed collecting your new Audi A5. Your satisfaction means a great deal to us, and we truly appreciate your recommendation. Wishing you many happy miles ahead in your new car. Best regards, Audi Nottingham
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