Highly recommend Mini Sales Rep Jake Balu, very approachable, knowledgeable and professional. I wasn’t sure what vehicle I wanted but I never felt rushed or made to feel uncomfortable by Jake. A... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Highly recommend Mini Sales Rep Jake Balu, very approachable, knowledgeable and professional. I wasn’t sure what vehicle I wanted but I never felt rushed or made to feel uncomfortable by Jake. A... Ver mais
A empresa respondeu
From first contact with Ashley I experienced professionalism and friendliness. I wanted a particular style and Ashley went out of her way to find what I was looking for. Thank you!
Brought a used car that had been approved prepared, unfortunately cracked mirror housing, paint damage, dent in door, loose light surround. Sent back for re work and paint and light surround not repai... Ver mais
Jordan Wilson was the person who sold me my car and I couldn’t recommend anyone better! Talked me through the entire process, from start to finish and even after buying the car called me to check up o... Ver mais
A empresa respondeu
In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.
128 Holyhead Road, CV5 8NA, Coventry, Reino Unido
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Dispite the delay in getting our new Mini due to build delays not the dealership we were kept up to date on all aspect of what was happening and when we actually got to pick it up the service was second to none. The rep Mr Brown was great and showed us everything. Brilliant service and would recommend.

Resposta da Sytner Group - Sytner Coventry MINI
Excellent service from a friendly, informative, helpful team.

Resposta da Sytner Group - Sytner Coventry MINI
great service, excellent communication, made it feel very personal with updates
highly recommend
thank you to James in Coventry for the experience!

Resposta da Sytner Group - Sytner Coventry MINI
Absolutely great customer service from Sam, Jessica and Kate - I am in love with my new Cooper S and over the moon with how quick it came! Really listened to us and was flexible with what we wanted. Good coffee machine too which makes it even more worth it :)

Resposta da Sytner Group - Sytner Coventry MINI
Brilliant service from the team at Sytner Mini Coventry - right through from going over my options to ordering and then collecting my new mini the customer service was exceptional - finance staff were non pressurising and were able to outline options clearly and the sales team - Chris and Cheryl were fabulous - friendly approachable and gave me regular updates throughout - Cheryl particularly very bubbly and full of energy and both of them very professional and clearly experienced - I have been using the same dealership over the past 10 years and the service I have received in this time from sales finance and the service team has always been 5 star however somehow they keep getting better - thank you Chris and Cheryl xx

Resposta da Sytner Group - Sytner Coventry MINI
From our first enquiry we dealt with Harry Balderson he dealt with us very professionally and sent us a walk through video of the car we were interested in.
We visited the Coventry Mini dealership where we met Harry and he continued to be very professional at all times , the process was very smooth and we were very satisfied with his service.

Resposta da Sytner Group - Sytner Coventry MINI
Found a stock new Mini Countryman available now. Prompt call back. Was dealing primarily with Omari who gave excellent customer service. He called regularly to update on situation, what was needed, and handover of vehicle on the day.
No problems - bought and drove home all in less than a week!

Resposta da Sytner Group - Sytner Coventry MINI
Great service from Sam G, real pleasure to be his customer. I can honestly say he's the nicest personal car shopper I've ever met 🙂

Resposta da Sytner Group - Sytner Coventry MINI
Buying a new mini.
I went in to Mini Sytner having booked a test drive. The process was made very easy and enjoyable and encouraged me to look at buying a new car. The sales team, advisers and managers were helpful and enthusiastic and made me feel very positive, going the extra mile to find suitable cars. They were very supportive and informative throughout, always available but not overly ‘pushy’
I traded in a car and felt I got a reasonable deal
The follow up support has also been brilliant. I would definitely recommend Sytner mini Coventry

Resposta da Sytner Group - Sytner Coventry MINI
I was extremely impressed with the sales executive ( Harry Balderson) that sold us the mini John Cooper Works last week.
Harry was truly professional and welcoming. He gave us great advice as we were looking at different models and my son is very pleased with the choice of car, that Harry helped achieve.
Thank you Harry

Resposta da Sytner Group - Sytner Coventry MINI
Great service and communication from start to finish for the whole process of buying a new car. It's the second car bought from Sytner Mini and I wouldn't hesitate to recommend them, Omari and the team did a great job.

Resposta da Sytner Group - Sytner Coventry MINI

Resposta da Sytner Group - Sytner Coventry MINI
Staff really friendly and exceptionally helpful

Resposta da Sytner Group - Sytner Coventry MINI
Second mini from mini sytner Coventry, excellent customer service from Omari, Ellie and Jake. Would definitely recommend. Fabulous car, well presented and feel valued as a customer.

Resposta da Sytner Group - Sytner Coventry MINI
From finding the car online on the Sunday to taking delivery of it on the Friday, including a part exchange, was all surprisingly easy. The sales team at Mini were excellent; answering questions promptly and communicating information clearly.

Resposta da Sytner Group - Sytner Coventry MINI
Excellent customer service, attention and professionalism from start to finish. Thank you Michelle for making my mini journey easy and stressless.

Resposta da Sytner Group - Sytner Coventry MINI

Resposta da Sytner Group - Sytner Coventry MINI
Explained everything to me.no pressure at all

Resposta da Sytner Group - Sytner Coventry MINI
I just wanted to say that I was really taken aback by the level of service I had when I got my car for Mini Coventry
Matt Hood dealt with me from my initial enquiry and was really helpful when it came down to me making my final decision
We drove from London to pick up the car and everyone in the showroom was friendly and helpful
then after I got the car Matt really helped me with sorting out final bits and sent me across helpful videos.
In short I think the team at Coventry are nice and friendly and Matt was excellent I would not hesitate to recommend him to any of my friends looking to purchase a mini . Thanks Matt

Resposta da Sytner Group - Sytner Coventry MINI
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