Tailor Made Designs Ltd Opiniões 

70
TrustScore: 5 em 5

4,9

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I put my trusses tequired out to three companies By the time i started to fit my truses the other two companies had not even got back to me with a price What made it even better the quote i recei... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

From the very start I knew that they were professional. I provided approximate dimensions and received an accurate estimate and comprehensive diagram within a couple of hours. I didn’t bother with any... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Bought a large span Glulam beam for my garden building. Tailor Made were extremely helpful right through the design and purchasing process, then delivered it to me quickly and efficiently. Would defin... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Such great service. Gave them sizes, they delivered joists within 5 working days to site. Very smooth and efficient service. Philip was very helpful and professional, slowly but surely getting my be... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Fabricante de armações
  2. Fornecedor de materiais de construção
  3. Loja de pisos
  4. Fabricante

Escrito pela empresa

Based in the heart of Herefordshire, we specialise in the design and manufacture of bespoke roof trusses, Posi-Joists, glulam beams and more for home owners, builders, developers and builder merchants. The company was formed in 2007 and originally concentrated on the design and manufacture of timber frame housing. The initial investment was extremely modest—the company operated from a couple of rented former grain stores in Ivington, near Leominster. Machinery stretched to some chop saws and a range of hand tools. Employees were scarce; Richard, our director, ran the office undertaking all roles, from estimating and designing to admin, while two employees looked after the manufacturing side. Work over the first few years was reasonably consistent, especially considering the financial crisis. Any profits were reinvested and by 2010 turnover had doubled. The company now had a couple of office employees and around six employees on the manufacturing side. Until 2010, we had been using an outside firm to manufacture metal web joists and roof trusses for our timber frame kits—we wanted to bring this in house. 2010 presented a couple of opportunities with the unfortunate failure of some large firms within the industry, allowing us to purchase machinery to manufacture engineered floor joists This was an instant success; now we were able to manufacture these for our own projects and also manufacture these for others. With a little promotion of the new product offering, sales of these soon overtook those of timber frame. We were also able to push this product through the various networks of builder merchants. It was not long before a preferred supplier agreement was in place with Travis Perkins as well as other merchants such as County Building Supplies, Alsford, MKM Building Supplies and Chandlers. With the success of metal web joists, our customers were soon asking if we also manufactured roof trusses. With a little luck we managed to source the manufacturing equipment from another business. We were now a floor joist and roof truss manufacturer with the timber frame part of the business becoming a sideline. By 2013, we had five office employees and ten on the manufacturing side. We acquired an operator’s licence, a small fleet of vehicles and a couple of drivers to handle deliveries—everything was now in our control. Although the former grain stores had served us well, we were at capacity and further growth would not be possible. In 2014, we moved to larger rented premises on Rotherwas Industrial Estate and immediately sought to upgrade the manufacturing equipment with the purchase of the latest equipment available within the industry. The move proved to be beneficial with increased efficiency and a consistently full order book. The turnover rose steadily as we invested further in additional equipment and staff. In 2019, we bought the premises from the landlord allowing further alterations to meet the needs of the business. In 2023, the company made another leap forward and secured a custom-made factory, complete with modern office spaces, a spacious yard and a large customer & staff car park, allowing future progression and expansion. The building offers panoramic views over one of Herefordshire's many hillforts, providing a perfect space for customers to visit and discuss their future projects. The team has expanded from just 3 to now over 25, spread fairly evenly between office and manufacturing staff. Over the last few years, the business has steadily progressed further and diversified its portfolio of products, introducing glulam beams to the range as well as listing trusses, joists & glulam online for customers to purchase instantly.


Informações de contacto

4,9

Excelente

TrustScore: 5 em 5

70 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,9

Todas as opiniões

(70)

52 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

easy and helpful to deal…

easy and helpful to deal with/technically competent/provided solution for challenges/quick turnround/accurate and informative on delivery time/date

Glen Kilroy

19 de junho de 2026
Opinião espontânea
logótipo da Tailor Made Designs Ltd

Resposta da Tailor Made Designs Ltd

Thanks for the review Glen, all the best.

Classificada 5 em 5 estrelas

I put my trusses tequired out to three…

I put my trusses tequired out to three companies
By the time i started to fit my truses the other two companies had not even got back to me with a price
What made it even better the quote i received from Tailor Made was the best out of the three.
Delivery was very good and the driver could not of been more pleasant and helpful . Excellent experience thanks
Rob

25 de junho de 2026
Opinião espontânea
logótipo da Tailor Made Designs Ltd

Resposta da Tailor Made Designs Ltd

Thanks for the complimentary review Rob—glad we could provide a speedy and comprehensive service.

Classificada 5 em 5 estrelas

Really helpful company to assist with…

Really helpful company to assist with our posi joists, very responsive to changes and know what they are doing!

15 de junho de 2026
Opinião espontânea
logótipo da Tailor Made Designs Ltd

Resposta da Tailor Made Designs Ltd

Thanks Alex, appreciate the positive review.

Classificada 5 em 5 estrelas

From the very start I knew that they…

From the very start I knew that they were professional. I provided approximate dimensions and received an accurate estimate and comprehensive diagram within a couple of hours. I didn’t bother with any other company after that. Slight adjustments of my measurements were accepted and again dealt with efficiently. The delivery driver went over and above to get the trusses delivered reversing down a long and difficult lane. The actual trusses were exact and came with a laminated diagram ( very useful in the rain). Fully recommend this company. Many thanks.

12 de junho de 2026
Opinião espontânea
logótipo da Tailor Made Designs Ltd

Resposta da Tailor Made Designs Ltd

Thanks for the detailed and complimentary write-up Glenn. Good to hear your experience was positive—will pass over the kind words to the designer and driver.

Classificada 5 em 5 estrelas

Great communication delivered on time…

Great communication delivered on time no problems at all will definitely recommend and use again

16 de junho de 2026
Opinião espontânea
logótipo da Tailor Made Designs Ltd

Resposta da Tailor Made Designs Ltd

Good to hear—thanks Mark. See you on the next one.

Classificada 5 em 5 estrelas

Bought a large span Glulam beam for my…

Bought a large span Glulam beam for my garden building. Tailor Made were extremely helpful right through the design and purchasing process, then delivered it to me quickly and efficiently. Would definitely recommend this company, excellent.

12 de junho de 2026
Opinião espontânea
logótipo da Tailor Made Designs Ltd

Resposta da Tailor Made Designs Ltd

Thanks for the positive review Alison—much appreciated.

Classificada 5 em 5 estrelas

Exceptional customer service.

I cannot rate this company highly enough. I have only just finalised my order with them but have been so impressed with them that I wanted to review them immediately. Their customer service is exceptional. Due to circumstances beyond my control I had a delay in ordering and so needed quite a tight turnaround. Tailor Made Designs made it happen - without this I would have lost the carpenter and potentially the bricklayer as we have had previous issues with our build that have delayed things. Email correspondence was replied to very quickly (by which I mean within an hour or two) and were a good balance between friendly and professional. I spoke to three different people on the phone who were all polite, friendly and very helpful. Thank you Tailor Made Designs.

27 de maio de 2026
Opinião espontânea
logótipo da Tailor Made Designs Ltd

Resposta da Tailor Made Designs Ltd

Thanks Stacey, greatly appreciated.

Classificada 5 em 5 estrelas

Outstanding

Ordered one design, but on looking at plans they sent over needed to change it. Was no issue. As we are local, Ordered , changed design and delivered within 48hrs.
Great service.

14 de abril de 2026
Opinião espontânea
logótipo da Tailor Made Designs Ltd

Resposta da Tailor Made Designs Ltd

Thanks for the high praise Matt, greatly appreciated!

Classificada 5 em 5 estrelas

Honestly the best service ever

Honestly the best service ever

We asked two companies for a quote the other company couldn’t give us the same height of the roof and took weeks to tell us this. My builder then asked tailor made to design our roof and the service was incredible. Came back so quick and achieving exactly what we needed

7 de abril de 2026
Opinião espontânea
logótipo da Tailor Made Designs Ltd

Resposta da Tailor Made Designs Ltd

Reviews don't get much better than that! Thank you.

Classificada 5 em 5 estrelas

Excellent comms & support.

Quick, professional and available for good advice with great communications. Thank you.

7 de abril de 2026
Opinião espontânea
logótipo da Tailor Made Designs Ltd

Resposta da Tailor Made Designs Ltd

Thanks for the positive review Daniel.

Classificada 5 em 5 estrelas

Using Tailor Made

This is the fourth time I have used Tailor Made. The design service is prompt with competitive supply costs. The delivery service arrived on time and the driver was in no rush and helped with offloading.

18 de março de 2026
Opinião espontânea
logótipo da Tailor Made Designs Ltd

Resposta da Tailor Made Designs Ltd

Thanks Ray, much appreciated.

Classificada 5 em 5 estrelas

A great company and service

A great company and service. A pleasure to deal with. Phillip was very helpful from
Initial contact to ordering and Vince was also a really nice helpful guy when he delivered our trusses. It wasn’t the first and definitely won’t be the last time I use tailor made for my roof trusses.

13 de março de 2026
Opinião espontânea
logótipo da Tailor Made Designs Ltd

Resposta da Tailor Made Designs Ltd

Thanks for the review Bobby, I'll pass over the compliments to Philip & Vinnie.

Classificada 5 em 5 estrelas

Fantastic company!!!

Every interaction with your company has been fantastic and your team has shown to be professional, knowledgeable and extremely helpful.

Great communication during the order and manufacturing process and an extremely helpful and friendly delivery driver.

11 de março de 2026
Opinião espontânea
logótipo da Tailor Made Designs Ltd

Resposta da Tailor Made Designs Ltd

Thanks for the positive review Rhys. Will pass the compliments to the rest of the team.

Classificada 5 em 5 estrelas

Fast delivery

I ordered my glulam beam on Monday and it was delivered on Wednesday. Great service!

18 de fevereiro de 2026
Opinião espontânea
logótipo da Tailor Made Designs Ltd

Resposta da Tailor Made Designs Ltd

Good to hear, thanks for the review Andrew.

Classificada 5 em 5 estrelas

Ordered 4 glulams

Ordered 4 glulams, price was really competitive and they turned it fast, really happy with the product, definitely recommend and will use again in the future.

24 de fevereiro de 2026
Opinião espontânea
logótipo da Tailor Made Designs Ltd

Resposta da Tailor Made Designs Ltd

Thanks for the review James, see you on the next one.

Classificada 5 em 5 estrelas

Such great service

Such great service. Gave them sizes, they delivered joists within 5 working days to site. Very smooth and efficient service. Philip was very helpful and professional, slowly but surely getting my beliefs back in UK based companies to deliver as promised. Wish you all success in future, continue like this.
Best wishes
Jake

18 de fevereiro de 2026
Opinião espontânea
logótipo da Tailor Made Designs Ltd

Resposta da Tailor Made Designs Ltd

Thanks Jake, that was a nice read to start the day with. We shall continue as we are as requested. All the best.

Classificada 5 em 5 estrelas

Excellent service, great products, good price.

Absolutely excellent service from Tailor Made Designs.
I only need a few posi-joist for a project, but the team made me feel like my order was just as important to them as a large order.
I was able to collect in person, and the shop-floor team were equally welcoming!
Also, excellent quality products at a good price. :-)

29 de dezembro de 2025
Opinião espontânea
logótipo da Tailor Made Designs Ltd

Resposta da Tailor Made Designs Ltd

Thanks for the kind words Jim, it's greatly appreciated.

Classificada 5 em 5 estrelas

Fantastic service from purchase to…

Fantastic service from purchase to delivery. The ordering process was smooth, staff were professional and helpful, and delivery was on time with no issues. The Posi Joists were top quality and met all expectation. Highly recommended.

16 de janeiro de 2026
Opinião espontânea
logótipo da Tailor Made Designs Ltd

Resposta da Tailor Made Designs Ltd

Thanks Nick, glad to hear it was a positive experience all round!

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.

Saiba mais sobre outros tipos de opiniões.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais