I am a south african with the same issue of debit orders HOWEVER i reached out ro this company via email and they immediately cleared up that it couldn't have been them as they only accept Australian... Ver mais
A empresa respondeu
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Leia as opiniões dos outros
Fast, reliable service I originally ordered a laptop bag through a different company, but got the runaround with out-of-stock notifications, then worldwide shortages and delays in shipping because of... Ver mais
Received my first dock literally less than 24hrs after ordering. I had issues with it after about a week and TechTide replaced it immediately without any dramas. Excellent company to deal with. Great... Ver mais
I ordered an laptop and AFTER 10 DAYS I was sent an email telling me that the item I ordered was out out of stock and they will refund... like it's nothing. Now I completely missed the opportunity to... Ver mais
A empresa respondeu
Informações sobre a empresa
- Loja de computadores e acessórios
- também em
- Fornecedor de equipamento de telecomunicações
- Fornecedor de software
- Loja de Informática
Informação fornecida por diversas fontes externas
Unlike the majority of our competition we are a 100% Australian owned and operated technology e-retailer. Located in Sydney but shipping Australia wide, we are able fulfill your I.T needs, whether you’re in the market for a simple home laptop or kitting out an entire data center TechTide is the only one-stop shop you’ll ever need. With well over 10,000 products available and direct access to all the big name brands you can rest assured that your I.T. needs are safe in our hands.
Informações de contacto
Austrália
- www.techtide.com.au
3,6
Aceitável
178 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Quick delivery.
10 de outubro de 2023
Winning service ethic.
Good range of products at excellent value and with a winning service ethic. Ordered Monday morning, received on the west coast Wednesday morning. I'll be back.
9 de outubro de 2023
the whole process happened as booked
Techtide service was great and the next day delivery made the experience just the sort of turnaround i love
27 de junho de 2023
Amazing customer service and very quick…
Amazing customer service and very quick delivery
25 de abril de 2023
Trustworthy site
Item sent off quick and received earlier than expected, Clear communications with seller. 10/10
9 de abril de 2023
Great service & very helpful staff....
Great service & very helpful staff..... Great price & very quick delivery.... Highly recommend the company...
3 de janeiro de 2023
Easy ordering process and fast delivery
30 de novembro de 2022
WOW.....
WOW...... Well done to TechTide from East Coast to West Coast Outback Gascoyne ........... 3 DAYS amazing and its arrived
Plus very competitive pricing
You have my vote and we will be a return customer
23 de novembro de 2022
Opinião espontânea
Items arrived as described in very timely fashion
11 de novembro de 2022
Great Customer service
Appreciate that I was not home when they tried to deliver but they re despatched another package and I'm thrilled with the professional approach taken by the warehouse folks. Great company and will buy from them again.
2 de novembro de 2022
Very quick response and service
Very quick response and service. Good pricing.
Only problem was the Startrack delivery service, bot not the fault of Techtide.
I would certainly use again.
27 de outubro de 2022
Surface Pro keyboard order
I ordered a Surface Pro keyboard on the 29th Sept & it arrived on the 30th Sept. I was very surprised at the efficiency & exceeding my expectations. Thank you
29 de setembro de 2022
Fast Delivery and Excellent Customer Service
Extremely fast delivery as I ordered a Surface Pro 8 and it arrives the next day! Great customer service too as they helped me to choose the right model with matching accessories. Prices are quite competitive as well. Will definitely come back again.
20 de setembro de 2022
Opinião espontânea
Bad Customer Service
I have received a wrong item not as described in your web page in the first time, then after confirming from a customer service personnel that they will replace it with colour and same type they sent me another type not as discussed. They kept provide me wrong or false or misleading information. After all the long period of time they offer me a full refund without any compensation for all of this due to not straight forward sale, specially after they recognised that there is no such colour with the same type (signature). You can check email and online correspondences for more information about the issue. Case number: #4354
6 de setembro de 2022
Resposta da techtide.com.au
For anyone readying this Michael received the correct product but decided he didn't like the colour (It's a Charcoal Typecover but not the right Charcoal according to Michael, even though Microsoft only make one Charcoal colour) . We then kindly agreed to swap it out free of charge and also waived the additional cost of providing him with a premium version of the product he said he much preferred instead. He received this the very next day but decided that this product also wasn't suitable. Having exhausted all options to keep Michael as a customer we advised he could send the Typecover back and we would provide a refund. Michael advised us that this wasn't acceptable and that he wanted a refund and also to keep the Typecover otherwise he would leave us a nasty review. As you can see we will bend over backwards to keep out customers happy but we draw the line at being defrauded by a petty thief.
Kind regards
Peter
Happy customer
The item I bought was competitively priced and delivery was immediate (within a day or 2). I was very happy.
7 de setembro de 2022
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