TelerainMD - 24/7 Online Doctor Consultations Opiniões 

153
TrustScore: 4 em 5

3,9

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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

A scam. Just call a doctor yourself. They will promise they'll help you but connect you with a doctor who can do nothing for you. So you call and cancel your "subscription" and never get a confirmatio... Ver mais

Classificada 5 em 5 estrelas

Consulting in TelerainMD is highly reccomended during pandemic time. This us my second time as I come back to them for consultation. Honestly I tried to go yo Urgent Care and took me so long after wai... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

My face was swollen and my tooth was hurting and searched online to find a emergency dentist no luck so I took a chance and called TelerainMD. They hooked me up and made me feel comfortable about thei... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I had an abscess in my tooth and with the holidays couldn’t get into a dentist for over a week and was in severe pain and the infection getting worse. Sign up was quick and easy and I got a response a... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Médico
  2. Serviço dentário de emergência
  3. Médico de família
  4. Médico de clínica geral
  5. Assistência médica ao domicílio
  6. Pediatra

Escrito pela empresa

Get personalized,high-quality virtual healthcare by talking to top U.S. Board Certified doctors from the ease of your home. For just $39.99 you can speak to our doctors 24 hours a day, 7 days a week.Our Online Doctor Consultation service is a monthly subscription service that includes unlimited Consultations in a Month.There is no contract or cancellation charges.Our Plan starts with $39.99 that includes your entire family.You will get Online Doctor Prescription for medicine if it is necessary for your treatment.Our doctor will send it electronically to your local pharmacy and all you have to do is go and pick it up. This is a stress-free way to stay protected always.All of the doctors in the national network are US Board-Certified Family Practitioners, Primary Care Physicians, Pediatricians and Internists who use electronic health records to diagnose, treat, and write prescriptions, when necessary.


Informações de contacto

3,9

Bom

TrustScore: 4 em 5

153 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

3,9

Todas as opiniões

(153)

0 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Fast response and friendly..

23 de setembro de 2020
Opinião espontânea
logótipo da TelerainMD - 24/7 Online Doctor Consultations

Resposta da TelerainMD - 24/7 Online Doctor Consultations

Thanks for the positive feedback, Rodrigo Aguilar eloisa! We're glad "TelerainMD -Online Doctor Consultations and Prescriptions" was able to help you in a time of need, and we look forward to helping you again in the future.

Classificada 5 em 5 estrelas

Telerain was fast and convenient during…

Telerain was fast and convenient during this pandemic Andrea the nurse walked me through everything very inexpensive

22 de setembro de 2020
Opinião espontânea
logótipo da TelerainMD - 24/7 Online Doctor Consultations

Resposta da TelerainMD - 24/7 Online Doctor Consultations

Thanks for the positive feedback, Elonda Harris! We're glad TelerainMD was able to help you in a time of need, and we look forward to helping you again in the future.

Classificada 1 em 5 estrelas

Just don’t do it

Just don’t do it, it’s not worth the hassle!

20 de setembro de 2020
Opinião espontânea
logótipo da TelerainMD - 24/7 Online Doctor Consultations

Resposta da TelerainMD - 24/7 Online Doctor Consultations

Hi there we're very sorry to hear that you experienced some trouble with your diagnosis code after your consultation. If you would like to leave additional feedback on your experience so that we may better assist you next time, please give us a call .

Classificada 4 em 5 estrelas

I got the antibiotics I needed very…

I got the antibiotics I needed very quickly.

16 de setembro de 2020
Opinião espontânea
logótipo da TelerainMD - 24/7 Online Doctor Consultations

Resposta da TelerainMD - 24/7 Online Doctor Consultations

Anthony,we love hearing this,and we are happy we could help.!thank for the review.

Classificada 2 em 5 estrelas

POOR CUSTOMER SERVICE!!

Update 10/01/2020: I called the phone number in TelerainMD's response to the previous review. Another rude representative picked the call, lecturing me on how it's not their fault if the wrongly prescribed medication was expensive. While I was responding that it's not that the medicine was expensive but that it was not useful because the prescription was for treating another condition entirely, he hung up...
Wow! worst customer service ever!!!
Jordan from TelerainMD called back few minutes later and said the billing department will call me. This is day two after that conversation-no one has called me from TelerainMD.
TelerainMD, make good your word as written on your website!! I'm greatly dissatisfied with your service. Refund my subscription fee and remove my credit card from your monthly charge.
That's all!!. I don't need your business and don't have the time waiting on calls that will never come.
This experience is a total waste of time-very sad!!!

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Saturday, September 13,2020:

I had a video call this afternoon with the Dr who said he will send a ketoconazole shampoo prescription to the pharmacy. At the pharmacy it was another medicated shampoo entirely that I was given. I called the TelerainMD managerial number and the best the guy that picked the call could say was ''there is nothing more we can do for you at this moment. Use the shampoo or if you don't believe in our treatment plan, see a Dr. in person''. Seriously!!,that is a 270 dollars worth of shampoo with instructions for use on a scalp dandruff which was not the condition the doctor diagnosed. It was a fungal skin infection and I'm supposed to use the shampoo on a scalp that is healthy???? Thank you for nothing, whoever you are that picked that call. We have our pediatrician alright, it's because they are booked till next week and my week is busy that I resolved to try this video consultation to get an early treatment for my son. We'll be seeing our pediatrician. Such a waste of my time and money!!! Worse decision ever.

13 de setembro de 2020
Opinião espontânea
logótipo da TelerainMD - 24/7 Online Doctor Consultations

Resposta da TelerainMD - 24/7 Online Doctor Consultations

Hi Grace, we're very sorry to hear that you experienced some trouble with your diagnosis after your consultation. If you would like to leave additional feedback on your experience so that we may better assist you next time, please give us a call at (858) 437-5812.

Classificada 1 em 5 estrelas

JUST SAY NO

JUST SAY NO!
Based out of the Philkipines and if you try to cancel your recurrent auto payment they tell you you have to pay 49 dollars to cancel. When I resisted this the girl on the phone (who hated saying it as much as I hated hearing it) said ok she wouldn't charge me. We will see.

My initial visit was fine. I got antibiotics for an infection. when my husband tried to use it for ed they said it was a lifestyle drug. So it wasn't of that much value to us.

Then the part that felt eerily like a scam or a high pressure sales tactic.

23 de agosto de 2020
Opinião espontânea
logótipo da TelerainMD - 24/7 Online Doctor Consultations

Resposta da TelerainMD - 24/7 Online Doctor Consultations

Hi Myla, we're very sorry to hear that you experienced some trouble with your diagnosis code after your consultation. If you would like to leave additional feedback on your experience so that we may better assist you next time, please give us a call at (858) 437-5812.

Classificada 1 em 5 estrelas

Horrible experience at this place

Horrible experience at this place. I paid 39.99 per month for for the service, and when I decide to cancel because they can not perform blood test, the company ask me to pay for another 30 dollars for cancel fee which was never mentioned anywhere I sign in. Also, after I cancel the service, they disabled my dash board before 1 month due day. Stay away from them!!!

6 de agosto de 2020
Opinião espontânea
logótipo da TelerainMD - 24/7 Online Doctor Consultations

Resposta da TelerainMD - 24/7 Online Doctor Consultations

Hi Ling Xu, we're very sorry to hear that you experienced some trouble with your diagnosis code after your consultation. If you would like to leave additional feedback on your experience so that we may better assist you next time, please give us a call at (858) 437-5812.

Classificada 3 em 5 estrelas

I pay monthly I should be able as many…

I pay monthly I should be able as many times as I need it shouldn't be a limit a
Due to COVID I'm not able to see a Doctor

6 de agosto de 2020
Opinião espontânea
logótipo da TelerainMD - 24/7 Online Doctor Consultations

Resposta da TelerainMD - 24/7 Online Doctor Consultations

Thanks for Posting the Review Yolanda.We really appreciate your feedback.!

Classificada 5 em 5 estrelas

I was very pleased with the service

I was very pleased with the service. Thanks

3 de agosto de 2020
Opinião espontânea
logótipo da TelerainMD - 24/7 Online Doctor Consultations

Resposta da TelerainMD - 24/7 Online Doctor Consultations

We are Pleased to know that your experience with TelerainMD -Online Doctor Services was a good one Phyllis Alston!Thank you for entrusting us and for taking a moment to recommend us to others,Your kind words are really appreciated,and we hope you wont hesitate to let us know if we can serve you in the future!
Gratefully,

Classificada 1 em 5 estrelas

They don't let you cancel and can't…

They don't let you cancel and can't help with most medical problems.

30 de julho de 2020
Opinião espontânea
logótipo da TelerainMD - 24/7 Online Doctor Consultations

Resposta da TelerainMD - 24/7 Online Doctor Consultations

Hi Rachel, we're sorry to hear that you had issues regarding cancelling the services. If we can help you with anything else or if you would like to leave additional feedback, please give us a call at (858) 437-5812.

Classificada 3 em 5 estrelas

Fairly easy process

Fairly easy process. Have used before. This time, only given one month of blood pressure meds instead of two.

28 de julho de 2020
Opinião espontânea
logótipo da TelerainMD - 24/7 Online Doctor Consultations

Resposta da TelerainMD - 24/7 Online Doctor Consultations

We are Pleased to know that your experience with us was a good one Denise Boggs
!.Thank you for entrusting us and for taking a moment to recommend us to others,Your kind words are really appreciated,and we hope you wont hesitate to let us know if we can serve you in the future!
Gratefully,

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