The experience was good. Unfortunately the app wasn’t working properly so we couldn’t order drinks via the QR code at the lane I was also a little disappointed that you deals didn’t start till 6p... Ver mais
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Localização
Alterar localizaçãoColiseum Leisure Park, Coliseum Way, Cheshire Oaks, Cheshire, CH65 9HD Cheshire Oaks, GB
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Leia as opiniões dos outros
I booked and paid online, and the process was very straight forward. We were told which lane we had been allocated on arrival and were able to set up our games without any problems. I hadn't been bowl... Ver mais
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Great party for my 7 year old and his friends! The host was fantastic considering she was running 2 parties at the same time. The kids enjoyed the songs & having a dance inbetween the bowling & having... Ver mais
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I have put in a formal complaint about the service received and nobody has had the decency to respond. Service from start to finish was very poor. The bowling itself was enjoyed by the grandchildren... Ver mais
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Informações sobre a empresa
Escrito pela empresa
Tenpin Cheshire Oaks is right inside the Cheshire Oaks Designer Outlet — easy reach from Ellesmere Port, Chester, Wirral and across Cheshire. The perfect excuse to make a full day of it. With modern bowling lanes, laser tag in our 4D arena, karaoke rooms and a full arcade, there’s more than enough to keep everyone entertained after the shopping bags are packed. Hungry? Our kitchen serves burgers, loaded fries and pizzas, with a fully licensed bar pouring cocktails and pints while Sky Sports and TNT play live. Family days out, birthday parties, work socials, cheap weekday bowling deals — fun for kids big and small. Bowling at Cheshire Oaks, sorted.
Informações de contacto
Coliseum Leisure Park, Coliseum Way, Cheshire Oaks, Cheshire, CH65 9HD, Cheshire Oaks, Reino Unido
- 0333 034 6100
4,1
Bom
124 opiniões
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Resposta da Tenpin - Cheshire Oaks
Hi Paul, thank you for leaving Tenpin Cheshire Oaks a lovely 5* rating. We are thrilled to hear you had such an incredible time with us! We look forward to welcoming you back again soon. Best wishes - Kaylee
Pre ordered food and on arrival food…
Pre ordered food and on arrival food was replaced with a different item as they did not have any in stock.
Not asked, just replaced.
8 de setembro de 2026
Resposta da Tenpin - Cheshire Oaks
Hi there, thank you for taking the time to leave us a 2-star rating. We sincerely apologise that your pre-ordered food was replaced without your approval due to an item being out of stock. We understand how frustrating this must have been, and we are reviewing our procedures to ensure better communication and avoid such occurrences in the future. If you would like to discuss this further, please could you send an email to customer.feedback@tenpin.co.uk with the subject 'Review-Cheshire Oaks' for somebody to contact you regarding this. Best wishes-Leila
Great service given the busy periods
27 de agosto de 2026
Resposta da Tenpin - Cheshire Oaks
Hello Andrew,
Thank you for taking the time to rate Tenpin Camberley 5 stars. We are so pleased to hear you received great service, especially during busy periods. We hope to welcome you back again very soon for another enjoyable visit. All the best ~ Laura
formal complaint
I have put in a formal complaint about the service received and nobody has had the decency to respond. Service from start to finish was very poor. The bowling itself was enjoyed by the grandchildren
2 de setembro de 2026
Resposta da Tenpin - Cheshire Oaks
Hi Sian, we are very sorry to hear about your disappointing experience and that your complaint has not yet been addressed. We understand how frustrating this must be. Your feedback is important to us, and the relevant team should be in touch as soon as possible regarding your complaint. If you would like to chase this up please could you email customer.feedback@tenpin.co.uk for the relevant team to get back to you. Best wishes-Leila
The experience was good
The experience was good. Unfortunately the app wasn’t working properly so we couldn’t order drinks via the QR code at the lane
I was also a little disappointed that you deals didn’t start till 6pm on a Tuesday in the holidays considering the bowling Alley was near empty.
We would have stayed for another game, bought more drinks and food if it was on offer.
Maybe next time Tuesdays can have the same discounts whether it’s the holidays or not?
Better to have lanes filled then none at all
2 de setembro de 2026
Resposta da Tenpin - Cheshire Oaks
Hello Mrs Natalie Coghlan,
Thank you for taking the time to rate Tenpin Cheshire Oaks 5 stars. We're glad you had a good experience overall. We appreciate your feedback regarding the app not working for drink orders and your suggestion about our deals during holiday periods. We will certainly pass this on to the relevant team for consideration as we always aim to fill our lanes. All the best ~ Laura
Tenpin experience really…
Tenpin experience really enjoyable...food rather poor .
25 de agosto de 2026
Resposta da Tenpin - Cheshire Oaks
Hello Les,
Thank you for taking the time to rate Tenpin Cheshire Oak 4 stars. We're glad you enjoyed the tenpin experience. We're sorry the food disappointed. We hope that your next visit is a 5 star experience. All the best ~ Laura
Really good fun
Really good fun , nice veggie burger in the family deal , fun using the scoring machine, easy to book too
2 de setembro de 2026
Resposta da Tenpin - Cheshire Oaks
Hello Patricia,
Thank you for taking the time to rate Tenpin Cheshire Oaks 5 stars. We're so happy to hear you had a really fun time and enjoyed the veggie burger in the family deal. It's great to know you found the scoring machine fun and booking easy. We hope to see you again soon! All the best ~ Laura
helpful reception and friendly staff
6 de agosto de 2026
Resposta da Tenpin - Cheshire Oaks
Hi Derek, thank you for leaving Tenpin Cheshire Oaks a fantastic 5* rating. We are thrilled to hear our staff had a positive impact on your visit! We hope to welcome you back again soon. Best wishes - Kaylee
Ive got 2 autistic grandchildren and…
Ive got 2 autistic grandchildren and all of the family thoroughly enjoyed the day. Thank you
26 de agosto de 2026
Resposta da Tenpin - Cheshire Oaks
Hi Julie
We're so happy to hear that your family, including your grandchildren, had such a wonderful day with us. Thank you for your kind words! Best wishes - Clare
60th Birthday Bowling party.
Got there a bit early and plenty of lanes available. Great atmosphere. Loved the options for after bowling like Pool, Air Hockey etc. Only minor complaint is thought drinks at bar were a bit pricey
21 de agosto de 2026
Resposta da Tenpin - Cheshire Oaks
Hi Gary
Thank you for your 4-star review! We're so pleased you enjoyed the atmosphere and the variety of activities available after bowling. We appreciate your feedback regarding the drink prices and will certainly take it into consideration. We hope to see you again soon! Best wishes - Clare
First time bowling in years!
I booked and paid online, and the process was very straight forward. We were told which lane we had been allocated on arrival and were able to set up our games without any problems. I hadn't been bowling for years so thoroughly enjoyed the whole experience!
26 de agosto de 2026
Resposta da Tenpin - Cheshire Oaks
Hello
Thank you for your fantastic 5-star review! We're so happy to hear that your online booking was straightforward and that you had such an enjoyable experience bowling with us. It's great to know you had a wonderful time! Best wishes - Clare
We had a great time at Tenpin Cheshire…
We had a great time at Tenpin Cheshire Oaks.
It was busy but the staff were so friendly and helpful. It made my son’s 6th birthday treat special. He enjoyed his first time bowling and I think I might have to have the bumpers next time.
26 de agosto de 2026
Resposta da Tenpin - Cheshire Oaks
Hi Alice
Thank you for taking the time to leave a 5-star review! We are so pleased to hear that your son's 6th birthday was special and that he enjoyed his first time bowling. We appreciate your kind words about our friendly and helpful staff. We hope to see you again soon! Best wishes - Clare
Coby
One of the younger workers (Coby ) was very polite to me and my partner and made sure we had a great experience
26 de agosto de 2026
Resposta da Tenpin - Cheshire Oaks
Hi Layton
Thank you for your fantastic 5-star review! We're so pleased to hear that one of our team members made sure you and your partner had a great experience. We hope to see you both again soon! Best wishes - Clare
Strike! 🎳
We had a great time, lovely atmosphere. What let it down was the quality of the food, it's a bit rubbish to be honest.
20 de agosto de 2026
Resposta da Tenpin - Cheshire Oaks
Hi Emma, thank you for your 4-star review of Tenpin Cheshire Oaks. We're so glad you enjoyed the atmosphere and had a great time but we are very sorry to hear that the food quality didn't meet your expectations. We appreciate your honest feedback and will certainly pass it on to the relevant team for future improvements! We do hope you would still like to visit us again soon and we look forward to welcoming you back! Best wishes - Mel
Resposta da Tenpin - Cheshire Oaks
Hello Vanessa, Thank you for taking your time to leave us a wonderful 5* review. We are so pleased to hear that you enjoyed your recent visit to our Tenpin at Cheshire Oaks. We will pass your lovely comments onto our team. We do hope to see you again very soon. Many Thanks - Kimberley
We had a fabulous time at bowling…
We had a fabulous time at bowling cheshire oaks. Also I didnt realise is was 50% on Tuesday value of money. It spot on .
26 de agosto de 2026
Resposta da Tenpin - Cheshire Oaks
Hi
We're so happy to hear you had a fabulous time and discovered our Tuesday 50% off offer! We appreciate you sharing your positive experience with us. Best wishes - Clare
Nice and easy activity with family
26 de agosto de 2026
Resposta da Tenpin - Cheshire Oaks
Hi Lindsay
Thank you for taking the time to leave us a wonderful 5* review! We are thrilled to hear that you had an easy and enjoyable activity with your family. We hope to see you again very soon. Best wishes - Clare
Really lovely staff and fun bowling…
Really lovely staff and fun bowling which wa easy to use and set up individual settings
10 de junho de 2026
Resposta da Tenpin - Cheshire Oaks
Hi there, thank you for the wonderful 5-star review for Tenpin Cheshire Oaks! We are so pleased to hear that you enjoyed your visit and found our bowling easy to use with individual settings, and that our team provided excellent service. We hope to see you again soon! Best wishes - Rosie
Great party
Great party for my 7 year old and his friends! The host was fantastic considering she was running 2 parties at the same time. The kids enjoyed the songs & having a dance inbetween the bowling & having balloons too. My only slight criticism was the kids had a long wait til their pizza came so were starting to get a bit restless. But they all enjoyed the food when it came & had plenty of drinks.
15 de agosto de 2026
Resposta da Tenpin - Cheshire Oaks
Hi Laura, thank you for your 4* review of Tenpin Cheshire Oaks! It's lovely to hear how much your 7 year old enjoyed celebrating their birthday with us and we love hearing such positive feedback about one of our staff members. We also apologise for the wait time for the food to come out and we will ensure that this is passed across to the relevant team for future improvements to be made. Regardless, we can't wait to welcome you back again shortly! Best wishes-Leila
Cheshire oaks tenpin is great
Cheshire oaks tenpin is great, the sole reason for the 3/5 stars is how poorly maintained the pool tables are, the felt is ruined the balls get trapped and you have to ask for help every 3 minutes and there isn’t a single pool cue in decent condition. And they charge £2 per game?! Insane.
12 de agosto de 2026
Resposta da Tenpin - Cheshire Oaks
Hi Haydo,
Thank you for taking the time to leave Tenpin Cheshire Oaks a 3* rating and review! We appreciate you taking the time to share your feedback regarding our pool tables. We are sorry to hear about the issues you encountered, and we'll ensure that this is passed onto the correct teams for future improvements to be made. We hope to welcome you back again in the future! Best wishes - Rosie
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