Booked online arrived with 3 grandchildren over excited and the young men on the till couldn't be more helpful. We had a lovely experience. Very polite members of staff even though it was really busy... Ver mais
A empresa respondeu
Localização
Alterar localizaçãoPhoenix Leisure Park, Dunwoody Way, Crewe, CW1 3AJ Crewe, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Bought the bowling and pizza deal, as thought it would be a nice extra treat while bowling. The game was great, however the pizza could only be described as heated cardboard unfortunately. First time... Ver mais
A empresa respondeu
We had a party for 6, 6 year olds! Value for money was really good, 2 games, pizza, goodie bags, party games including balloon making. The boys loved it! Only thing that let it down was, we ordered... Ver mais
A empresa respondeu
Great experience we attended the 50% off after 6pm sessions. Good bowling and very fun, the employee named Kyle was super friendly and engaged so well with my children. All credit to him for making... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Tenpin Crewe is easy reach from Crewe town centre, Nantwich, Sandbach and across South Cheshire — right on the rail network too, so no excuses. With modern bowling lanes and lane lighting, we’re a solid spot for families and groups in the Cheshire area. And it’s not just bowling. We’ve got karaoke rooms, pool tables and a full arcade to keep things lively. Hungry? Our kitchen serves burgers, loaded fries and pizzas, with a fully licensed bar pouring cocktails and pints while Sky Sports and TNT play live. Family days out, birthday parties, work socials, cheap weekday bowling deals — fun for kids big and small. Bowling in Crewe, sorted.
Informações de contacto
Phoenix Leisure Park, Dunwoody Way, Crewe, CW1 3AJ, Crewe, Reino Unido
- 0333 034 6100
4,4
Excelente
137 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Dirty and slippery floor
Dirty and slippery floor. Booked my visit for 6:30 pm. Had to wait an hour to start a game after changing the lane 3 times due to double booking by staff. Not happy
31 de janeiro de 2026
Resposta da Tenpin - Crewe
Hi Wojciech, thank you for taking the time to leave a review of Tenpin Crewe. We are sorry to hear that your recent visit was not to the standards we would expect. If you would like to discuss this further, please send an email over to customer.feedback@tenpin.co.uk, with the subject as 'Review - Crewe'.
Take care,
Kirsty
Great time bowling
Great time bowling for my son’s birthday. Prices have gone quite expensive but got a deal where a pizza was included. Only criticism is that the seating area by the lanes is far too small for 6 people. Was much better when it was more open.
12 de janeiro de 2026
Resposta da Tenpin - Crewe
Hi Amy, thank you very much for the lovely 4* review of Tenpin Crewe! We are so pleased you had a great time with us celebrating your son's birthday and we take on board all of your feedback which we will be certain to pass on! In the meantime, we do hope you will visit us again soon and we look forward to welcoming you back! Best wishes - Mel
The bar area was absolutely filthy
The bar area was absolutely filthy. There was no where to sit that was clean. The floor had food, sweets and rubbish everywhere and no one came to clean any of it up the whole time we were there. The bowling lane was the same. We got to our lane and drinks and jugs and mess was everywhere. We had to clear it all before we could play. Not a great experience at all. I appreciate it was busy but there’s no excuse for mess like there was.
24 de janeiro de 2026
Resposta da Tenpin - Crewe
Hi KB, thank you for taking the time to write a review for Tenpin Crewe! We're sorry to hear of the issues with the cleanliness during your visit and for any inconvenience caused. We will ensure your feedback is passed to the site team for future improvements to be made. We hope to see you again soon for a better experience. Best wishes - Adelaide
Poor service
Ordered drinks to lane via QR code and took 30 mins to arrive only after I have to chase them up.
Food service apparently also delayed…was asked has nobody told you? Pizza arrived as final ball was bowled.
24 de janeiro de 2026
Resposta da Tenpin - Crewe
Hi there, thank you for taking the time to leave a review for Tenpin Crewe. We're very sorry to hear that there had been delays in receiving your food and drinks order. We will ensure your feedback is passed on for future improvements. If you would like to discuss this further, please send an email to customer.feedback@tenpin.co.uk with the subject as 'Review - Crewe'. We hope to see you again soon! Best wishes - Adelaide
Great afternoon bowling
Great afternoon bowling. We were made to feel welcome and everything went smoothly. The place was clean and well maintained. Would definitely return.
4 de janeiro de 2026
Resposta da Tenpin - Crewe
Hello Timothy, Thank you for taking your time to leave us a great 5* review. We are thrilled to hear that you had a great afternoon with us. We do hope to see you all again very soon. Best Wishes - Kimberley
Resposta da Tenpin - Crewe
Hi Michael,
Thank you for your amazing 5* review at Tenpin Crewe! We are delighted you've had such a great time whilst on your recent visit to us and we look forward to welcoming you back again very soon! Best wishes- Steph
Great fun
Well organised, very helpful staff, value for money, great fun, clean environment.
17 de janeiro de 2026
Resposta da Tenpin - Crewe
Hi Andrew, thank you for the 5* rating of Tenpin Crewe. It's great to hear you had a fun time and found it great value for money. Hope to see you back again soon!
Take care,
Kirsty
Resposta da Tenpin - Crewe
Hi Caroline,
Thank you for your fantastic 5* review at Tenpin Crewe! We are delighted you've had such a great time whilst on your recent visit to us and we look forward to welcoming you back again very soon! Best wishes- Steph
Resposta da Tenpin - Crewe
Hi Aleesha, thank you for the fab 4* review! We're so pleased to hear that our team provided a helpful service and that you had a great time at Tenpin Crewe. We look forward to seeing you again soon! Best wishes - Adelaide
Shocking service
Arrived 15 mins early no alleys available, that wasnt the issue. We got told to wait, no problem got told to go on lane 8 and someone would come over and clear the mess and rubbish left, no one came and didnt activate out lane, had to go there and ask them to activate twice wothin 20 minutes. Finally after the second attempt the lane was active. Went to get the family drinks there were 4 people behind the bar 1 serving tje rest just stood there talkong 2 lads in jackets so suspecting managers.They looked over at me and just turned there backs to me. I had to wait 15 minutes to get a drink with only one person serving a full arcade and boeling lanes whilst he others just stood there talking. The barman did apologise for the wait and i said no need an apology from you its the 3 people stood behind you who need to apologise to all the waiting customers. Theu could all serve as i witnessed them serving at the start so there was no excuse absolutely shocking service will not take my family here again.my lids were bored because of the waiting around i also asked them to please clear the mess and no one arrived to do this. How can tenpin employ people like this and allow this to happen they need to restructure their managers.They were more interested chatting and laughing amongst thenselves.
11 de janeiro de 2026
Resposta da Tenpin - Crewe
Hi Peter.
We appreciate you taking the time to share your experience at Tenpin Crewe. We're sorry to hear about the issues you encountered with the lane availability, activation delays, and the service at the bar. We'll address your concerns with our team to improve our service and ensure a better experience for our guests. If you would like to discuss your visit further, please email customer.feedback@tenpin.co.uk with the subject "Review - Crewe" and the details for someone to contact you directly. Best wishes - Clare
Lady behind the bar was rude and…
Lady behind the bar was rude and completely messed up the drinks order.
8 de janeiro de 2026
Resposta da Tenpin - Crewe
Hello, Thank you for taking your time to leave us a review. We are sorry to hear that your order placed at the bar was taken incorrectly. We do hope to see you again soon for a much smoother experience. Our apologies - Kimberley
Food that i had paid for didnt arrive…
Food that i had paid for didnt arrive we finished our game sat and finished our drinks for a further 10mins still nothing went to the arcade gave it another 20mins then went to ask they said yes it did come out you had left the lane and we came to look for you clearly not as we were only near the bar area and I didnt see anyone carrying a tray of food! No refund and an email saying that the food was brought out! Very dissapointing as we come regularly
2 de janeiro de 2026
Resposta da Tenpin - Crewe
Hi Gemma, thank you for taking the time to write a review for Tenpin Crewe! We're sorry to hear that the food and drinks had arrived later than expected and for any disappointment caused. So that we can discuss your visit further, please send an email to customer.feedback@tenpin.co.uk with the subject as 'Review - Crewe'. We hope to see you again soon for a better experience! Best wishes - Adelaide
Got onto the lane straight away.
Got onto the lane straight away.
Half price meant affordable.
Polite and helpful staff.
30 de dezembro de 2025
Resposta da Tenpin - Crewe
Hey Wayne, thank you for the lovely review of Tenpin Crewe. We are pleased to hear you had a great time and got to take advantage of our offers. Hope to see you back again soon.
Take care,
Kirsty
Crewe Tenpin is the best!
Tenpin Bowling in Crewe isn’t our closest bowling alley, but we regularly travel further to come here as a family because it’s simply the best. The facilities are excellent, prices are reasonable, and the staff are incredibly friendly. We have a disabled 6 year old child, as well as other children of various ages up to 16 and every single visit we are made to feel welcome, included, and valued. Nothing is ever too much trouble, even when the idiot dad puts the wrong details into the computer and needs everything resetting. Yes, that’s me. I honestly can’t praise the team enough. We’ve eaten here several times in the past, although not today, and the food has always been fresh, hot, and great quality. With a child who is obsessed with ketchup and the fact it’s freely available, this place ticks every box. If I could give 10 stars, I would.
31 de dezembro de 2025
Opinião espontânea
Resposta da Tenpin - Crewe
Hello Mark
Thanks for taking the time to leave a wonderful 5* rating for Tenpin Crewe. We're so happy to hear that you and your family consistently enjoy your visits! It's great to know our team makes you feel welcome and valued. We appreciate your kind words about our facilities, prices, and food. Thanks for the fantastic review! Best wishes - Clare
Resposta da Tenpin - Crewe
Hi Hayley, thank you so much for the great 5* review of Tenpin Crewe! We are so pleased you had a brilliant time and found us good value for money and we look forward to see you again soon for another 5* visit! Best wishes - Mel
Great place
Have been coming here years as I have been born and raised in Crewe it was my local bowling alley before and after the renovations and all I can say is it's only gotten bigger and better I came here with my fiancé for one of our anniversary dates as this was our first date location and we love it
13 de dezembro de 2025
Resposta da Tenpin - Crewe
Hi Corey, thank you for the excellent 5* review! We're delighted to hear that you have enjoyed your visits to Tenpin Crewe over the years and we look forward to seeing you again soon for another great time! Best wishes - Adelaide
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.