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Tenpin - Croydon Opiniões 

240
TrustScore: 4 em 5

4,1

Valley Park Leisure Complex, Hesterman Way, Croydon, CR0 4YA Croydon, GB


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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Our party planner brought a real sense of excitement to the experience, leading the kids with dancing and various activities such as balloon animal making. The Tenpin team were very flexible, allowing... Ver mais

A empresa respondeu

Classificada 4 em 5 estrelas

We booked Karaoke room 2 for a party on bank holiday Monday. Its a fun option available at the venue, the staff were great and helpful, cost was really reasonable, but the room got really hot and swea... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I Booked for Friday Frenzy evening expecting it to be really busy. Well what a surprise, we both walked into Valley Park Croydon, Straight to customer service & because it wasn't that busy he let us i... Ver mais

A empresa respondeu

Classificada 4 em 5 estrelas

Very noisy and overstimulating Some older boys bashing the hell out of boxing ball felt intimidating as I was with grandchildren Staff friendly and helpful also smiley 😃 Booking process worked w... Ver mais

A empresa respondeu


Informações sobre a empresa

  1. Pista de bowling
  2. Bar
  3. Escape room
  4. Centro de laser tag
  5. Centro de lazer
  6. Sala de jogos de vídeo

Escrito pela empresa

Tenpin Croydon is easy reach from Croydon town centre, Sutton, Bromley and across South London — a short hop from East Croydon station and well connected by tram. With modern bowling lanes and dynamic LED lighting, we’re a top spot for families, groups and nights out in South London. And it’s not just bowling. We’ve got laser tag in our 4D arena, karaoke rooms, escape rooms for the problem-solvers and a full arcade. Hungry? Our kitchen serves burgers, loaded fries and pizzas, with a fully licensed bar pouring cocktails and pints while Sky Sports and TNT play live. Family days out, birthday parties, student nights, work socials, good value weekday bowling deals — fun for kids big and small. Bowling in Croydon, sorted.


Informações de contacto

  • Valley Park Leisure Complex, Hesterman Way, Croydon, CR0 4YA, Croydon, Reino Unido

  • 0333 034 6100

4,1

Bom

TrustScore: 4 em 5

240 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,1

Todas as opiniões

(240)

11 702 opiniões nos últimos 12 meses

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Classificada 4 em 5 estrelas

An enjoyable afternoon with the kids

An enjoyable afternoon with the kids, the only issue was the car-park was quite full so took a little while to park. Kids loved the bowling.

5 de agosto de 2026
logótipo da Tenpin - Croydon

Resposta da Tenpin - Croydon

Hi Brian
Thank you for your 4-star review! We're so glad to hear your kids enjoyed the bowling. We appreciate your feedback regarding the car park and will pass it on to the team. We hope to see you again soon! Best wishes - Clare

Classificada 5 em 5 estrelas

I took a Tuesday deal Bowling in…

I took a Tuesday deal Bowling in Croydon for myself and 3 kids along with 1 other friend. The Booking is straight forward and easy. We were 5 minutes delay reaching but yet got the slot straight away. We all had great fun and the staff were very kind and helpful. The side vending machines for candy was also great hit with kids. The venue was so busy but yet we had great time together. My kids already started asking to go again.

4 de agosto de 2026
logótipo da Tenpin - Croydon

Resposta da Tenpin - Croydon

Hi, thank you for the 5* rating of Tenpin Croydon. We are so pleased to hear that you and your family had such a great time bowling at our Croydon centre. It's fantastic to know that our team was helpful and that the vending machines were a hit with the kids. We look forward to welcoming you all back again very soon!
Take care,
Kirsty

Classificada 5 em 5 estrelas

Clean and well organised

Clean and well organised. Bowling equipment all worked well. Nice, fun atmosphere. Polite staff.

5 de agosto de 2026
logótipo da Tenpin - Croydon

Resposta da Tenpin - Croydon

Hi, thank you so much for the amazing 5* rating of Tenpin Croydon. We're so pleased to hear you enjoyed your visit and found our venue clean, well-organized, and our equipment working perfectly. We're also delighted that you appreciated the fun atmosphere and polite staff. We hope to welcome you back again soon!
Take care,
Kirsty

Classificada 5 em 5 estrelas

My son and his friends had a great time

My son and his friends had a great time

6 de agosto de 2026
logótipo da Tenpin - Croydon

Resposta da Tenpin - Croydon

Hi Vanee, thank you for the 5* rating of Tenpin Croydon. We're so pleased to hear your son and his friends had a great time!
Take care,
Kirsty

Classificada 5 em 5 estrelas

Wonderful Time

Wonderful Time
the workers were amazing and the experience is just vibes

29 de julho de 2026
logótipo da Tenpin - Croydon

Resposta da Tenpin - Croydon

Hello, thank you so much for leaving a lovely 5* review of Tenpin Croydon! We are thrilled you had such an enjoyable visit and received excellent customer service and we can't wait to see you again soon! Best wishes - Mel

Classificada 5 em 5 estrelas

Experience at tenpin was great

Experience at tenpin was great. I went with my nieces and nephews and the staff were very helpful.

23 de julho de 2026
logótipo da Tenpin - Croydon

Resposta da Tenpin - Croydon

Hi Ocean, thank you for your 5* review of Tenpin Croydon! We're so glad to hear how much you enjoyed your recent visit to Tenpin and how helpful you found our staff. See you again soon! Best wishes-Leila

Classificada 5 em 5 estrelas

Always great service

Always great service. Thank you.

29 de julho de 2026
logótipo da Tenpin - Croydon

Resposta da Tenpin - Croydon

Hello Suzanne,
Thank you for your wonderful 5-star review! We are so pleased to hear that you consistently receive great service from us. We hope to welcome you back again very soon! All the best ~ Laura

Classificada 5 em 5 estrelas

Service was very quick and effective

Service was very quick and effective. Just one thing, when we went to Tenpin Croydon my girlfriend ordered a San Miguel and it tasted wrong. I drank it for her. I wouldn’t downgrade a review for that as I work in the industry and I understand that things like happen and given how busy it was we didn’t want to make more work. Very good experience.

29 de julho de 2026
logótipo da Tenpin - Croydon

Resposta da Tenpin - Croydon

Hi Jason, thank you for the fantastic 5-star review of Tenpin Croydon! We're so pleased you had a very good experience with us! We appreciate you bringing the drink issue to our attention and your understanding and we will be certain to pass your feedback on! In the meantime, we look forward to welcoming you back again soon! Best wishes - Mel

Classificada 3 em 5 estrelas

The karaoke rooms are in need of proper…

The karaoke rooms are in need of proper ventilation. It smells stale in there. Also the room felt dated like all the food and drink that was brought in in the past have stained the floors for so long, any sort of deep clean would not do any good. Luckily there was a fan but it didn't help that much. The staff was kind enough to get air freshener but even then it's not great for people who have asthma.

26 de julho de 2026
logótipo da Tenpin - Croydon

Resposta da Tenpin - Croydon

Hello, thank you for the 3* review of Tenpin Croydon! We are very sorry to hear that you recent visit to our karaoke booth was not as enjoyable as we would have hoped and we will be certain to share all of your feedback with the relevant team for future improvements! We hope this has not put you off from visiting us in the future and we really hope to welcome you back again soon! Best wishes - Mel

Classificada 5 em 5 estrelas
logótipo da Tenpin - Croydon

Resposta da Tenpin - Croydon

Hi Stephen, thank you for your wonderful 5-star review of Tenpin Croydon! We're so pleased to hear that you enjoyed the relaxing and enjoyable atmosphere during your visit and we hope to see you again soon! Best wishes - Mel

Classificada 5 em 5 estrelas

TENPIN great phoneline customer service

TENPIN are always a pleasure to book with, they make everything easy, applying offers and discounts, ammending bookings, getting through to customer service online. Its always really easy to speak to someone on the phone and get the help you need, theyre always giving suggestions to any issues you might be facing and and just overall great customer service over the phone. I think i spoke with a Bev, I hope that was her name, lovely lady.

On-Site Croydon - Valley Park Staff customer service was really good at my last booking and every booking I've made. We arrived about 30 mins early and they were able to give us a lane. Food and drinks staff are lovely too, non combative, actually happy to serve, thank you again.

6 de abril de 2026
logótipo da Tenpin - Croydon

Resposta da Tenpin - Croydon

Hi Deedee, thank you for leaving Tenpin Croydon an outstanding 5* rating. We are over the moon to hear you find it easy to speak with our team over the phone and that they make booking an easier process for you! We are pleased to hear the staff at the venue also had a positive impact on your visit. We can't wait to welcome you back again soon! Best wishes - Kaylee

Classificada 4 em 5 estrelas

My son had a wonderful time a bit disorganised and certain groups were favoured …

My son had a wonderful time with his friends. The package was great. Food, balloons with the bowling. Unfortunately, it was felt less attention was placed on us. The facilitators focused on a larger group. It would have been nice to introduce each of the birthday children. After a hour the children were tired and then it would have been good to engage them for half an hour with dance and sing song this did not occur until close to the end. When cutting the cake the facilitator lit the cake and blocked the whole view to be able to take photos. It would have been nicer if they stood back took photos or just encouraged affirmations. Was expecting a much more inclusive approach. The balloons snapped in seconds. If I knew the outcome. I would have encouraged the children to go down to the arcade at 11:30am after lunch. I also am relieved that we brought our own napkins for the cake as no plates , tissues or forks were provided. Overall it was good, but these simple tweaks could have made a big difference.

25 de julho de 2026
logótipo da Tenpin - Croydon

Resposta da Tenpin - Croydon

Hi Hope, thank you for taking the time to leave a review of Tenpin Croydon! We are really sorry to hear that your recent visit was not as enjoyable as we would have liked! Your feedback is extremely important to us as this will help us to put in improvements where needed so please be assured all will be shared with the appropriate team! In the meantime, we do hope you will give us another chance and we look forward to welcoming you back! Best wishes - Mel

Classificada 3 em 5 estrelas

Food quality is poor

Food quality is poor

29 de julho de 2026
logótipo da Tenpin - Croydon

Resposta da Tenpin - Croydon

We are sorry to hear that the food quality was not to your satisfaction. We are always working to improve our offerings, and we appreciate you bringing this to our attention. We hope the bowling was enjoyed. Best wishes - Clare

Classificada 5 em 5 estrelas

Booking process was easy but had to…

Booking process was easy but had to phone to book in for a karaoke party, lady on the phone was helpful. Staff at Croydon on Sunday 26th in the morning were very nice and helpful too. No issues at all - Daughter and friends had a good time!

29 de julho de 2026
logótipo da Tenpin - Croydon

Resposta da Tenpin - Croydon

Hi Alex
Thank you for your fantastic 5-star review! We are so pleased to hear that the booking process was easy and that our team was helpful and nice during your visit. It's wonderful that your daughter and her friends had a good time! Best wishes - Clare

Classificada 4 em 5 estrelas

Kids enjoyed it

Checking in and playing was fine, used there deals so a game and burger meal was £6.50 but to add another game was so expensive so didn't bother.
Only judgement is the food took forever to come, we had finished a game with 3 people and waited a further 20 mins and its not like it was overly busy. But that seems to happen often. Kitchen needs to do better.

27 de julho de 2026
logótipo da Tenpin - Croydon

Resposta da Tenpin - Croydon

Hi Emma, thank you for the 4* review for Tenpin Croydon! We're pleased that you enjoyed the bowling, but we are sorry to hear that there had been a delay for your food order to arrive. We will ensure your feedback is passed onto the correct team for future improvements. We hope to see you again soon! Best wishes - Adelaide

Classificada 5 em 5 estrelas

Always fun and great atmosphere.

Always fun and great atmosphere.

29 de julho de 2026
logótipo da Tenpin - Croydon

Resposta da Tenpin - Croydon

Hi Gemma, thank you for the 5* review for Tenpin Croydon! We're so pleased to hear that you have a fun time while visiting and that you enjoy the atmosphere. We look forward to seeing you again son! Best wishes - Adelaide

Classificada 4 em 5 estrelas

Easy to book

Easy to book, helpful staff, we had a good time at Valley Park.

21 de julho de 2026
logótipo da Tenpin - Croydon

Resposta da Tenpin - Croydon

Hello EB,
Thank you for taking the time to rate Tenpin Croydon 4 stars. We are so pleased to hear you found it easy to book and that our staff were helpful. It's wonderful that you had a good time at Valley Park and we're excited to welcome you back again soon. All the best ~ Laura

Classificada 5 em 5 estrelas

Great time for kids …

Went to a birthday party for an 8 year old. The kids had great fun

16 de julho de 2026
logótipo da Tenpin - Croydon

Resposta da Tenpin - Croydon

Hi Caroline, thank you for rating Tenpin Croydon 5*! We're so happy to hear that the kids had great fun for the birthday party! We hope to see you again and thank you for your comments. Best wishes, Jade

Classificada 5 em 5 estrelas

Everything

22 de julho de 2026
logótipo da Tenpin - Croydon

Resposta da Tenpin - Croydon

Hi there, thank you very much for the brilliant 5* rating of Tenpin Croydon! We can't wait to welcome you again soon. Best wishes, Jade

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