The staff friendly and helpful, but the food was not up to the standard we had last time we visited with a group, the pizza first time was brilliant but this time pizza crust so hard unable to eat, ch... Ver mais
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Localização
Alterar localizaçãoBroadwater Way, Eastbourne, East Sussex, BN22 9PZ Eastbourne, GB
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Leia as opiniões dos outros
Front of house staff were friendly and efficient , my children enjoyed their games of bowling. Venue is good however the food was appalling. Burgers were bone dry , buns were so dry they were falling... Ver mais
A empresa respondeu
We recently visited Eastbourne Tenpin, for a Saturday afternoon of games for two teenage boys. The centre was busy, however despite this the staff seemed content in their work and willing and ready fo... Ver mais
A empresa respondeu
Great fun at bowling and the arcades, Friendly atmosphere. My son won lots of tickets and even other people playing gave him some! Staff were so lovely and friendly. A great afternoon!
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Tenpin Eastbourne is easy reach from Eastbourne town centre, Bexhill, Hailsham and across East Sussex. With modern bowling lanes and lane lighting, we’re the top indoor entertainment spot on the East Sussex coast — whatever the weather. And it’s not just bowling. We’ve got laser tag in our 4D arena, karaoke rooms, escape rooms for the problem-solvers and a full arcade. Hungry? Our kitchen serves burgers, loaded fries and pizzas, with a fully licensed bar pouring cocktails and pints while Sky Sports and TNT play live. Family days out, birthday parties, work socials, cheap weekday bowling deals — fun for kids big and small. Bowling in Eastbourne, sorted.
Informações de contacto
Broadwater Way, Eastbourne, East Sussex, BN22 9PZ, Eastbourne, Reino Unido
- 0333 034 6100
4,3
Excelente
188 opiniões
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Enjoyable,but busy
Arrived slightly early. Gave us our Lane number and roughly how long we'd have to wait.
Area was clean.
We had a great game at a great price.
Booking process was easy.
29 de abril de 2026
Resposta da Tenpin - Eastbourne
Hi Sharon, thank you for the 5* rating of Tenpin Eastbourne. We're pleased to hear you had a great time and that everything ran smoothly. We appreciate your kind words and we look forward to your return!
Take care,
Kirsty
Too expensive for many people to enjoy
29 de abril de 2026
Resposta da Tenpin - Eastbourne
Hi Philip, thank you for taking the time to review Tenpin Eastbourne! We're sorry that you found the pricing expensive and we will be sure to pass on your feedback. We have some great deals available on different days of the week which can be found on our website here: https://www.tenpin.co.uk/deals/ . We hope to see you again soon! Best wishes - Adelaide
My son had a lovely time but I couldn't…
My son had a lovely time but I couldn't get to the lanes with my disabled son who was in a pram as we was given lanes right in the middle where there was big party's I asked if we could have the 2 lanes that are separate but they said no they was booked or if I could have the end lanes
So I spent my sons whole birthday walking around
I couldn't even play bowling g because of this and I spent 100 for us all to play
29 de abril de 2026
Resposta da Tenpin - Eastbourne
Hi Jennifer
We're sorry your son's birthday visit wasn't ideal. We regret that the lane placement made it difficult for you to participate and that we couldn't accommodate your request. We'll review our lane allocation process to improve accessibility for all guests. Thank you for your feedback. Best wishes - Clare
Fab birthday party at laser tag for my…
Fab birthday party at laser tag for my son’s 9th birthday! Staff were great with the kids, food came out quickly when they had finished playing. Will be booking again for my younger sons birthday
29 de abril de 2026
Resposta da Tenpin - Eastbourne
Hello Georgie, Thank you for taking your time to leave us an amazing review. We are so pleased to hear that you had a great time at our Tenpin in Eastbourne, celebrating your son's birthday! We are so pleased to hear that everyone had a wonderful time with us. We do hope to see you again very soon. Many Thanks - Kimberley
The Sunday sessions really are great…
The Sunday sessions really are great value and the staff at Eastbourne are always friendly and very helpful.. It’s just an overall affordable great and fun experience every time..! 👌🏼
15 de abril de 2026
Resposta da Tenpin - Eastbourne
Hi Mark, thank you for the lovely 5* rating and review of Tenpin Eastbourne. We're delighted to hear you had a fantastic time and were able to take advantage of our Sunday Session. We look forward to your return!
Take care,
Kirsty
Pretty fun no complaints
1 de abril de 2026
Resposta da Tenpin - Eastbourne
Hi there
We appreciate your 5-star rating! We are so glad you had a fun experience with no issues, and we hope to see you again soon! Best wishes - Clare
No support from staff
When we arrived and booked it they just told us someone would be over soon. When the staff member came over she literally just stood there (this was 10 minutes into the party also). She didn’t direct us to fill out the forms - which could have been whilst we were waiting instead of when a bunch of excited 8 years old were running wild. She then continued to stay silent in the prep room and gave no instructions on the packs and the rules. We asked if she wanted to go through any and she just pointed at a screen. We presumed someone would essentially ‘run’ or at least support the party and the literally did nothing and did not communicate with us. When the kids came out for a break when didn’t know it was a break and thought it was over. We had to keep going to ask for more drinks instead of them keeping them topped up. The kids had fun but we thought the staff member assigned to the party would bring some energy, fun and support.
17 de abril de 2026
Resposta da Tenpin - Eastbourne
Hello Sereena, thank you very much for taking the time to leave a review of Tenpin Eastbourne! We are really sorry to hear that your party booking was not as enjoyable as we would have hoped! We pride ourselves on excellent customer service so it is very disappointing to hear this was not the case! Please be assured all of your feedback will be passed to the relevant team to ensure improvements are met and in the meantime, if you would like to discuss your visit further please email us at customer.feedback@tenpin.co.uk with the subject as 'Review - Eastbourne' Best wishes - Mel
Booking service very helpful and good.
Booking service very helpful and good.
Very pleasant time with 5 year old twins who e joyed their treat.
15 de abril de 2026
Resposta da Tenpin - Eastbourne
Hi Rodney,
Thank you for your lovely 4* review at Tenpin Eastbourne! We are delighted you found the staff so friendly on your recent visit to us. We love to hear all about it and we hope to welcome you back again very soon for hopefully a 5* experience. Best wishes- Steph
Great place so much fun to have
Great place so much fun to have
Only downside the food was awful
15 de abril de 2026
Resposta da Tenpin - Eastbourne
Hello Wendy, Thank you for taking your time to leave us a wonderful 5* review. We are so pleased to hear that you had a great time with us! We will pass your comments onto our team. We do hope to see you again very soon. Many Thanks - Kimberley
Perfect and excellent place to enjoy special day like birthday.
21 de abril de 2026
Resposta da Tenpin - Eastbourne
Hi Jacabs
We're happy to hear that you enjoyed your special day with us. Thank you for sharing your positive experience; we appreciate your feedback! Best wishes - Clare
Karaoke room
This was my first visit since the venue changed from Lloyd's Lanes. It looks amazing! I booked the karaoke room for a friend's 40th birthday and we had a wonderful time. The only thing I would say is that there didn't seem to be anywhere we could sit and have a drink afterwards
19 de abril de 2026
Resposta da Tenpin - Eastbourne
Hello Lianne, Thank you for taking your time to leave us an amazing 5* review! We are thrilled to hear that you had a great time at our Tenpin in Eastbourne. We are pleased to hear that you like our layout and enjoyed celebrating your friends 40th with us! We will pass your comments onto our team. We do hope to see you again very soon. Many Thanks - Kimberley
On our last visit
On our last visit, we were told that pool tables couldn’t be reserved, so we ended up waiting for an hour. However, when we visited the other night to bowl and play pool we saw two tables sitting empty, we were told that both had been reserved. This was quite frustrating and confusing, given what we were told previously.
17 de abril de 2026
Resposta da Tenpin - Eastbourne
Hi Finley
We appreciate you taking the time to share your experience. We're sorry to hear about the inconsistent information regarding pool table reservations and the resulting frustration. We will address this internally to ensure consistent policies are communicated to our guests. Best wishes - Clare
Great experience
Great experience, my Granddaughter loves coming here, very good food and prices very reasonable, definitely coming back.
Staff 100/1000
Five stars 🌟 🌟 🌟🌟🌟👍🏼
16 de abril de 2026
Resposta da Tenpin - Eastbourne
Hi David,
Thank you for your fantastic 5* review at Tenpin Eastbourne! it's great to hear you've had such a lovely time whilst on your recent visit to us! We are delighted you've found the staff so friendly and we hope to welcome you back again very soon! Best wishes- Steph
Very good all round and great fun.
15 de abril de 2026
Resposta da Tenpin - Eastbourne
Hi there, thank you for the excellent 5* review for Tenpin Eastbourne! We're so pleased to hear that you had a fun visit and we can't wait to see you again soon! Best wishes - Adelaide
Very disappointed by the customer service
Very disappointed by the customer service as we are a regular there we got the same racist treatment because we are not white especially from the girl with a red hair she makes us feel like we entered her own room or some how she’s the one who’s paying for us 😅 you have to work more on the customer service as I can see from the comments, we’re not the only one and maybe make a regular check on them because this is unacceptable
18 de abril de 2026
Opinião espontânea
Resposta da Tenpin - Eastbourne
Hi there, thank you for taking the time to review Tenpin Eastbourne! We're sorry to hear of your recent experience. Please send an email to customer.feedback@tenpin.co.uk with the subject as 'Review - Eastbourne' and we can pass this on to be looked into. Best wishes - Adelaide
Amazing place for the kids and the…
Amazing place for the kids and the older kids, good value for money, just need one in Hastings.
15 de abril de 2026
Resposta da Tenpin - Eastbourne
Hello Karen,
Thank you for taking the time to rate Tenpin Eastbourne 5 stars. We're happy to hear that the whole family enjoyed their time and found it a good value. We appreciate your suggestion for a location in Hastings! All the best ~ Laura
Bowling 4 retirement end celebration
It was fast and easy to do. Love the fact u can do it all ur self theres no presure and no stress.
15 de abril de 2026
Resposta da Tenpin - Eastbourne
Hello Kayleigh,
Thank you for taking the time to rate Tenpin Eastbourne 5 stars.
We're so glad you found our service fast and easy! It's great to know you appreciated the self-service aspect and the stress-free experience it provides. We hope to welcome you back again for another memorable experience. All the best ~ Laura
Excellent facilities
Excellent facilities, easy to set up the lane and nice touch of automatic side rails for individual bowlers. Looking forward to more visits.
15 de abril de 2026
Resposta da Tenpin - Eastbourne
Hi Barry, thank you for the 5* rating of Tenpin Eastbourne. We're delighted to hear you had an amazing time and enjoyed the facilities. We look forward to your return!
Take care,
Kirsty
The food was like half of what it…
The food was like half of what it should be. You had a big bun and one very small burger. The cheese was smaller then the burger. And a few chips. Was not happy with the food. Good job very ordered cheese chips has well.
.
15 de abril de 2026
Resposta da Tenpin - Eastbourne
Hi Rose, thank you for taking the time to leave a review of Tenpin Eastbourne. We're sorry to hear of the disappointment caused and that the meals were not what you had hoped for. We will ensure your feedback is passed on to the correct team for future improvement.
Take care,
Kirsty
Booking online great day out
Booking online was easy and great offers available. Nice vibe and plenty to do other than bowling 🎳
15 de abril de 2026
Resposta da Tenpin - Eastbourne
Hi Mandy, thank you for the fabulous 5* review of Tenpin Eastbourne! We are thrilled you had such a fun visit and got to see some brilliant offers we have available as well as finding the booking process easy and we can't wait to see you again soon! Best wishes - Mel
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