We had an excellent visit, we went early in the day so it was still quiet, however even as it got busier it did not feel intrusive or overwhelming. All the staff we talked to were great, friendly and... Ver mais
A empresa respondeu
Localização
Alterar localizaçãoBraehead, Soar Intu, King's Inch Rd, PA4 8XQ Glasgow, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Busy venue but didn’t have to wait long to be served or food delivery plenty Staff about if needed to ask questions
A empresa respondeu
We go regularly and the standards are fine 99% of the time, and this time was another great session. Staff dealt with us promptly, our drinks arrived quickly, and we were off & running before we... Ver mais
A empresa respondeu
Good fun, easy to book. Very clean and not too costly. We opted for the package that came with food. The standard was fine, just don’t be expecting 5 Guys burgers.. in all fairness it was great value... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.
Informações de contacto
Braehead, Soar Intu, King's Inch Rd, PA4 8XQ, Glasgow, Reino Unido
- 0333 034 6100
4,0
Bom
185 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Was overcharged for bowling then once I…
Was overcharged for bowling then once I realised I went back and let the staff know to be told they operate a no refund policy even though it was their mistake to charge for 3 people instead of 2
29 de julho de 2026
Resposta da Tenpin - Glasgow
Hello Robert, thank you for leaving a review of Tenpin Glasgow! We are very sorry to hear of your recent experience! To discuss your visit further please can you email us at customer .feedback@tenpin.co.uk with the subject as 'Review - Glasgow' Best wishes - Mel
Staff very friendly and…
Staff very friendly and helpfull.....lots of things to do...
29 de julho de 2026
Resposta da Tenpin - Glasgow
Hi Jim, thank you for leaving a 5* review of Tenpin Glasgow! It's lovely to hear how friendly and helpful you found our staff and that you found everything you were looking for. We look froward to welcoming you back again soon. Best wishes-Leila
Resposta da Tenpin - Glasgow
Hi Lorna
Thank you for your fantastic 5-star rating! We are so pleased to hear that our team provided excellent service and that your booking was handled efficiently. We look forward to welcoming you back again soon. Best wishes - Clare
We had a birthday party booked for our…
We had a birthday party booked for our daughter we had a few issues with the food order during the party which was delayed by more than an hour we had spoke to staff a number of times to see what the delay was only to be told it won't be long as time past a young female staff member came across to apologise and to see if there was anything she could do to resolve it she came back with free chips and extra juice for everyone and plenty of apologies
25 de julho de 2026
Resposta da Tenpin - Glasgow
Hello
We appreciate you sharing your experience with us regarding your daughter's birthday party. We are truly sorry to hear about the delay with your food order and the frustration this caused. We are, however, pleased to know that a member of our team was able to address your concerns and offer a resolution. We will use your feedback to improve our service and ensure a smoother experience for all our guests in the future. Best wishes - Clare
Smooth online booking process and…
Smooth online booking process and everything ready for us when we arrived.
29 de julho de 2026
Resposta da Tenpin - Glasgow
Hi Barry
Thank you for your excellent 5-star review! We are so pleased to hear that you found the online booking process smooth and that everything was ready for your arrival. We hope to see you again soon! Best wishes - Clare
Came for 2 for bowling we had two games…
Came for 2 for bowling we had two games to play. I ordered food at 10past 2 and food never came till 3:07 burgers were cold and so were the chips. We also had to mention to them that we still had no food twice and still nothing came out for another 30 mins
29 de julho de 2026
Opinião espontânea
Resposta da Tenpin - Glasgow
Hello
Thank you for taking the time to share your experience. We are truly sorry to hear about the significant delay in receiving your food and that it arrived cold. We understand your frustration and ask that you email the details to customer.feedback@tenpin.co.uk. Please use the subject "Review - Glasgow" and one of our team will reach out to discuss this with you. Best wishes - Clare
Staff was very kind and helpful
Staff was very kind and helpful was a slight delay but they were very accommodating and helpful throughtout
29 de julho de 2026
Resposta da Tenpin - Glasgow
Hi Kai
Thank you for your fantastic 5-star review! We are so pleased to hear that our staff were kind and helpful, and that you had a great experience despite a slight delay. We hope to welcome you back again soon! Best wishes - Clare
Mid week night out
Cost was really reasonable, staff helpful
Kids enjoyed the gaming machines as well
29 de julho de 2026
Resposta da Tenpin - Glasgow
Hi Paul
Thank you for your 4-star rating! We are so pleased to hear that you found the cost reasonable and our staff helpful. It's wonderful that the kids enjoyed the gaming machines too! Best wishes - Clare
Family fun day out!!!
Trouble free booking - helpful and pleasant staff at reception and at the bar - great fun for the children and trouble free technology!!! A real fun day out for all.
29 de julho de 2026
Resposta da Tenpin - Glasgow
Hello
Thank you for your wonderful 5-star review! We are so pleased to hear that you had a fun day out with us and that our staff were helpful and pleasant. We're also glad the children had a great time and that everything worked smoothly. We hope to see you all again soon! Best wishes - Clare
Good fun
Good fun, easy ordering drinks via the QR code and we were able to add an extra game easily.
29 de julho de 2026
Resposta da Tenpin - Glasgow
Hi Martin
Thank you for your 5-star rating! We're so pleased to hear you had a good time and found ordering drinks and adding games easy. We hope to see you again soon! Best wishes - Clare
Was a great game for my birthday
Was a great game for my birthday.
My son was trying to surprise me asked them to add Happy Birthday to screen to surprise me. He like NO don’t do that.
We know they have cause went for son’s birthday. And done it.
7 de julho de 2026
Resposta da Tenpin - Glasgow
Hi Lorna, thank you for leaving a review of Tenpin Glasgow! We are sorry to hear not all of your visit was as much fun as we would have liked and we will be sure to pass all of your feedback onto the relevant team! We do hope you were still able to enjoy your visit celebrating your birthday and we really hope to welcome you back again soon! Best wishes - Mel
The staff are always welcoming and…
The staff are always welcoming and apptoachable, my son loved the interactive darts, wasnt very pricey and all in a great day. Only bad thing, the fruit machines i lost about £50 on lol
14 de julho de 2026
Resposta da Tenpin - Glasgow
Hi Paul, thank you for the lovely 5* rating of Tenpin Glasgow. We're so pleased to hear that you and your son had a great day and enjoyed the interactive darts. We appreciate your kind words and hope you'll visit us again soon for another fun experience!
Take care,
Kirsty
Resposta da Tenpin - Glasgow
Hi there, thank you for the 5* review for Tenpin Glasgow! We're delighted to hear that you had a great visit with your family and that you enjoyed the bowling and arcade games. We look forward to seeing you again soon! Best wishes - Adelaide
Resposta da Tenpin - Glasgow
Hi Allan, thank you for the brilliant 5* review for Tenpin Glasgow! We're so pleased to hear that you had a great visit with your grandson, and we hope to welcome you back again soon! Best wishes - Adelaide
Resposta da Tenpin - Glasgow
Hi Alex, thank you for leaving Tenpin Glasgow a wonderful 5* rating. We are thrilled to hear you had a great time with us and that our team had a positive impact on your visit. We hope to welcome you back again soon! Best wishes - Kaylee
Resposta da Tenpin - Glasgow
Hey Mary, thank you for the amazing 5* rating of Tenpin Glasgow. We're delighted you had such a great time during your recent visit to us. It's wonderful to hear you found our online booking easy and our staff helpful. We look forward to welcoming you back again very soon!
Take care,
Kirsty
Resposta da Tenpin - Glasgow
Hi Christine, thank you for the 5* rating of Tenpin Glasgow. It's great to hear you had a good experience and that everything was well organised, and no waiting around. Hope to welcome you back again!
Take care,
Kirsty
I really wish I got the ladies name but…
I really wish I got the ladies name but i didn't. She was soo helpful. My 6yr old Autistic son wanted to play bowling but there was a wait. My son started to get a little agitated so the lovely lady came round from the counter and leaned down to talk to my son explaining that they have smaller lanes and does he want to go and see them. My son got really excited and said yeah. So we walked over my son was started to flap his hands I'm 100% sure the lovely lady noticed this as she said to us if its too loud she could turn the music down and that she also had ear defenders we could borrow. She then went out her way to get a small seat for my son as there was only really tall seats. My son was so happy with this. He had a great time. I really she I got her name the way she was with my son was amazing going above and beyond with such kindness. Such a great experience.
7 de julho de 2026
Resposta da Tenpin - Glasgow
Hello, thank you so much for the wonderful 5* review of Tenpin Glasgow! We are so pleased to see you had a great visit with your son and received excellent customer service from one of our lovely team members! We will be certain to pass all of your lovely feedback on and we really hope to welcome you back again soon! Best wishes - Mel
Excellent School Trip
We were there on two separate days for school trips. We played two games each and all pupils had a brilliant time. It was so easy to book and make slight ammendments. Customer service were very accommodating. The staff at the venue welcomed us and were so friendly. We will definitely be back for a 4th year in a row!
1 de julho de 2026
Resposta da Tenpin - Glasgow
Hi Kristen, thank you for the lovely 5* rating of Tenpin Glasgow. We are delighted to hear that you had a great time for the school trips. We really appreciate your kind feedback regarding the booking process and our customer service. We can't wait to welcome you back for a 4th year! Thanks again. Best wishes, Jade
Great atmosphere as was very busy
Great atmosphere as was very busy, however this meant we had to queue for a few minutes to check in, but all staff were very welcoming and friendly.
1 de julho de 2026
Resposta da Tenpin - Glasgow
Hi Betty, thank you for your lovely 4* review of Tenpin Glasgow! We are so pleased that you liked the atmosphere and that our staff were welcoming and friendly. We're sorry for any disappointment caused with the wait times! Best wishes, Jade
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.