Really enjoyed my time at tenpin, really good atmosphere inside, was able to even include my 15m old with no issues (she “bowled” a couple of shots for us) but the staff ensured to put us on a easy a... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
The experience was good but there were not enough seats for six people allocated to a lane for bowling. Support should be available for people to settle into their lanes and to use the screen and I t... Ver mais
A empresa respondeu
All was excellent except the food. I got served the smallest bun I have ever encountered, the meat patties were extremely thin and had no colour from either grilling or frying. My grand son opted for... Ver mais
A empresa respondeu
Booked myself and child on escape experience. Did Houdini's last secret and RMS titanic. Evie was our host for both and she was great, with hints that were useful and still challenging. Houdinis last... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.
Informações de contacto
13 Merrion Way, Leeds, LS2 8BT, Leeds, Reino Unido
- 0333 034 6100
4,2
Bom
142 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Work do
Well organised, the staff helped quickly. Catered for 30 people and very had a great time. Highly recommend 👏
12 de setembro de 2026
Resposta da Tenpin - Leeds
Hi Gavin, thank you for your wonderful 5-star review of Tenpin Leeds! We're thrilled to hear that your event for 30 people was well-organised and that our team were able to assist quickly. It's fantastic to know everyone had a great time and that you highly recommend us and we can't wait to see you again soon! Best wishes - Mel
Slow service at reception but good…
Slow service at reception but good value drinks and food. Pool was good as well. Overall a good day with friends
10 de setembro de 2026
Resposta da Tenpin - Leeds
Hi Brian, thank you for your 4-star review for Tenpin Leeds! We're delighted to hear you had a good day with friends and enjoyed our drinks, food, and pool facilities. We're sorry to hear about the slow service at reception and will look into this. We hope to see you again soon! Best wishes - Rosie
Eve the member of staff
Eve the member of staff we had was amazing and incredibly informative for me and my partner
11 de setembro de 2026
Resposta da Tenpin - Leeds
Hi Nicholas, thank you for your 5-star review of Tenpin Leeds! We are so pleased to hear that a member of our team provided such amazing and informative service to you and your partner and we will be certain to pass your lovely feedback on! We hope to see you again very soon! Best wishes - Mel
Tenpin Leeds
Fun place, lots of lanes but lanes are narrow and some balls curve way to much
8 de setembro de 2026
Resposta da Tenpin - Leeds
Hi Matt, thank you for your 4-star review of Tenpin Leeds! We're so glad that you had such a great time at our bowling alley and we appreciate your feedback regarding the lane width and ball curvature. We'll certainly take this into consideration. Nevertheless, we hope to see you again soon! Best wishes-Leila
Really enjoyed my time at tenpin
Really enjoyed my time at tenpin, really good atmosphere inside, was able to even include my 15m old with no issues (she “bowled” a couple of shots for us) but the staff ensured to put us on a easy accessible via ramp lane for the pushchair.
The price was also so good that I think we will definitely return again!
31 de agosto de 2026
Resposta da Tenpin - Leeds
Hi Melanie, thank you for your wonderful 5-star review of Tenpin Leeds! We're so happy to hear you enjoyed the atmosphere and that our team could accommodate your pushchair with an accessible lane. It's fantastic that your little one could join in the fun, and we look forward to welcoming you back again soon! Best wishes-Leila
First time going ✨️
First time going, the layout & spacious areas are fab.
Booking games online - was abit tricky but manageable.
Enjoyed a fun day out, will deffo come again :)
2 de setembro de 2026
Resposta da Tenpin - Leeds
Hi Alicia, thank you for your fantastic 5-star review of Tenpin Leeds! We're so glad that you enjoyed your first visit and that you found the venue nice and spacious. We appreciate your feedback regarding online booking but we are thrilled you had such a fun day out. We look forward to welcoming you back again soon! Best wishes-Leila
Easy to find and simple to get going…
Easy to find and simple to get going from a pre booked slot. There was a fair amount to do afterwards, I’d definitely go again with a group or just as a couple.
2 de setembro de 2026
Resposta da Tenpin - Leeds
Hi Cameron, thank you for your fantastic 5-star review of Tenpin Leeds! We're so pleased to hear that you found it easy to get started and that there was plenty to do and we look forward to welcoming you back again soon! Best wishes - Mel
Resposta da Tenpin - Leeds
Hello Hugh,
Thank you for taking the time to rate Tenpin Leeds 4 stars. We appreciate your feedback regarding our drink pricing and the cleanliness of our restrooms. We are always working to improve our guest experience. All the best ~ Laura
Resposta da Tenpin - Leeds
Hi Martin
Thank you for taking the time to leave us a wonderful 5-star review! We are so pleased to hear that you had a great experience and that the children enjoyed their visit. We hope to see you again very soon. Best wishes - Clare
0 star got kicked out for being too…
0 star got kicked out for being too loud but didn’t get no warning paid for 3 games and got to do half of one game
26 de agosto de 2026
Resposta da Tenpin - Leeds
Hi Kyle
We are truly sorry to hear about your experience and the frustration this caused. We understand your disappointment with the situation and the unplayed games. We would like to look into this and ask that you email the details to customer.feedback@tenpin.co.uk using the subject "Review - Leeds". We can then contact you directly. Best wishes - Clare
Booked online and all very easy
Booked online and all very easy. Clean and efficient at the bowling.
26 de agosto de 2026
Resposta da Tenpin - Leeds
Hi Christine, thank you for leaving Tenpin Leeds a wonderful 5* rating. We are so pleased that you found booking online with us nice and easy and that the venue was clean! We hope to welcome you back again soon. Best wishes - Kaylee
Friendly staff
Friendly staff, clean environment. We all had fun and will be going back.
26 de agosto de 2026
Resposta da Tenpin - Leeds
Hello
Thank you for your wonderful 5-star review! We are so pleased to hear that you had a fun time and appreciated our friendly staff and clean environment. We look forward to welcoming you back again soon! Best wishes - Clare
Resposta da Tenpin - Leeds
Hello
Thank for the super 5* rating. It's lovely to hear that you had a good day out and enjoyed your game. Best wishes - Clare
Place was clean and tidy and staff were…
Place was clean and tidy and staff were extremely helpful and friendly. Really good time had by me and my 5 grandkids. Many thanks
26 de agosto de 2026
Resposta da Tenpin - Leeds
Hi Julie
Thank you for the wonderful 5-star review! We are so happy to hear you and your grandkids had such a great time and that our team was helpful and friendly. We hope to see you all again soon! Best wishes - Clare
Bowling was good price.pool bit too…
Bowling was good price.pool bit too dear for a hour.and burger wasn't upto scratch,buns seemed you had got them out of discount bin,very thin and small,burger was even smaller and dry
26 de agosto de 2026
Resposta da Tenpin - Leeds
Hi Sharon
Thank you for your feedback. We're glad to hear you found the bowling to be a good price. We're sorry to hear about the pricing of the pool and the issues you experienced with the quality of the burger. We will ensure your comments are passed on to the relevant teams for future improvements. We hope to see you again soon. Best wishes - Clare
Resposta da Tenpin - Leeds
Hi Lovejeet, thank you for your 5* review of Tenpin Leeds! This is wonderful to hear and we look forward to welcoming you back again soon! Best wishes-Leila
The experience was good but there were…
The experience was good but there were not enough seats for six people allocated to a lane for bowling. Support should be available for people to settle into their lanes and to use the screen and I think a staff should go round to check on customers if they need support.
The ‘eat and play’ session does not include drinks. This should be emphasised. However, the food was good, but the food was just dropped without informing the customers.
15 de agosto de 2026
Resposta da Tenpin - Leeds
Hi there, thank you for your 4* review of Tenpin Leeds! It's lovely to hear that your overall experience was a positive one and we appreciate your feedback regarding the facilities, customer service, and our Eat N Play deal. We will ensure that this is passed across to the relevant team for future improvements to be made, and in the meantime we hope to welcome you back again shortly! Best wishes-Leila
Great bday with friends
Really flexible and enjoyable bowling. Really good summer holiday deal - 1 hr game for 6 people for a bargain of £40
Great bday present for my daughter and her friend
17 de agosto de 2026
Resposta da Tenpin - Leeds
Hi Joanne, thank you for your 5* review of Tenpin Leeds! We're so glad to hear how much your daughter enjoyed celebrating their birthday with us and that the summer deal was a hit! See you again soon. Best wishes-Leila
Resposta da Tenpin - Leeds
Hi Nazma, thank you for your 5* review of Tenpin Leeds! It's lovely to hear such positive feedback. We can't wait to welcome you back again shortly! Best wishes-Leila
Fun escape room experience
Booked myself and child on escape experience. Did Houdini's last secret and RMS titanic. Evie was our host for both and she was great, with hints that were useful and still challenging. Houdinis last secret was the easier of the two for us. Evie went above and beyond to help us book onto a subsequent session the same evening which we really appreciated as we were only in Leeds for the evening. We had fun and these were my favourite escape rooms we have done.
12 de agosto de 2026
Resposta da Tenpin - Leeds
Hi Martine, thank you for the 5* review for Tenpin Leeds! We're delighted to hear that you had a great time in the escape rooms, and that Evie provided a great experience. We will be sure to pass on your kind feedback, and we hope to see you again soon! Best wishes - Adelaide
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.