Really enjoyed my time at tenpin, really good atmosphere inside, was able to even include my 15m old with no issues (she “bowled” a couple of shots for us) but the staff ensured to put us on a easy a... Ver mais
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Leia as opiniões dos outros
The experience was good but there were not enough seats for six people allocated to a lane for bowling. Support should be available for people to settle into their lanes and to use the screen and I t... Ver mais
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All was excellent except the food. I got served the smallest bun I have ever encountered, the meat patties were extremely thin and had no colour from either grilling or frying. My grand son opted for... Ver mais
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Booked myself and child on escape experience. Did Houdini's last secret and RMS titanic. Evie was our host for both and she was great, with hints that were useful and still challenging. Houdinis last... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.
Informações de contacto
13 Merrion Way, Leeds, LS2 8BT, Leeds, Reino Unido
- 0333 034 6100
4,2
Bom
142 opiniões
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Love the newly refurbished venue
Love the newly refurbished venue. Great service and a lot of fun activities apart from bowling. We’ll be back more often.
12 de agosto de 2026
Resposta da Tenpin - Leeds
Hello Kat,
Thank you for taking the time to rate Tenpin Leeds 5 stars. We are so pleased to hear you love our newly refurbished venue and enjoyed the service and fun activities. We look forward to welcoming you back again soon! All the best ~ Laura
Accessibility is an issue
Accessibility is an issue! Listed as wheelchair accessible on the website. We have a pram and wheelchair accessible means accessible for disabilities - I.e lift and ramp access. We arrive and there’s a lift for wheelchairs to get down the stairs it’s not a typical lift but one the folds down for the wheelchair to go onto then runs down the stairs. Why is this not allowed to be used for prams? We rang the call button for assistance with the lift and had no response. A team member came upstairs about ten minutes later clearly just going on his break. Asked if “we were the ones calling for lift assistance” so clearly they were aware someone was up there waiting and chose to ignore. Then informed us they wouldn’t be helping us with the lift because it’s just for wheelchairs. Why say the building is accessible if you’re picking and choosing who it is accessible to?
8 de agosto de 2026
Resposta da Tenpin - Leeds
Hello Lois,
Thank you for taking the time to rate Tenpin Leeds 5 stars. We appreciate you taking the time to share your experience regarding accessibility. We sincerely regret the frustration and inconvenience you encountered with the lift and the lack of immediate assistance. We understand your concern about the lift's usage policy and the delay in our team's response. We are reviewing our accessibility information and staff training to ensure clearer communication and more efficient support for all our visitors. Your feedback is invaluable as we work to improve our services and ensure a welcoming environment for everyone. All the best ~ Laura
Great experience in general
Great experience in general. Friendly atmosphere and lots to do under 1 roof
6 de agosto de 2026
Resposta da Tenpin - Leeds
Hi Baliveer
Thank you for the fantastic 5-star review! We're so pleased to hear you enjoyed the friendly atmosphere and found plenty to do under one roof. We hope to see you again soon! Best wishes - Clare
We all had a good time
We all had a good time, staff was great.
Food come out quickly too
Will be back soon
6 de agosto de 2026
Resposta da Tenpin - Leeds
Hi Adeeb, thank you for leaving a 5* review of Tenpin Leeds! We're so glad to hear how much you enjoyed the bowling game and how efficient the service was. We look forward to welcoming you back again soon! Best wishes-Leila
Leeds centre
Friendly staff when checking in. The facilities were clean and checked throughout the day and it was a nice afternoon activity. The 2 games we had booked took us around 45mins to 60 mins to complete.
6 de agosto de 2026
Resposta da Tenpin - Leeds
Hi Becky, thank you for the 5* rating of Tenpin Leeds. We are so pleased to hear that you found our staff friendly and our facilities clean throughout your visit. It sounds like you had a wonderful afternoon with us, and we hope to welcome you back again soon for more fun!
Take care,
Kirsty
Resposta da Tenpin - Leeds
Hi Jody
We are so pleased to hear that our team provided such helpful and polite service during your visit. Thank you for your kind words and 4-star rating! Best wishes - Clare
All was excellent except the food
All was excellent except the food. I got served the smallest bun I have ever encountered, the meat patties were extremely thin and had no colour from either grilling or frying. My grand son opted for chicken Goujons which were anaemic.
6 de agosto de 2026
Resposta da Tenpin - Leeds
Hi Muzy
Thanks for leaving a rating and review. We're very sorry to hear that the food, especially the burger and chicken goujons, was not up to standard. We appreciate your feedback and will share these comments with our team to ensure improvements are made. Best wishes - Clare
Resposta da Tenpin - Leeds
Hi Rosie, thank you for the 5* rating of Tenpin Leeds. We're pleased to hear you had a good time and we hope to welcome you back again for another 5* experience.
Take care,
Kirsty
Wowzers
Look. Ive been to tenpin many times throughout my years and honestly its been a joy everytime. I remember when me and friends used to go play pool after a long day. With the newer, renovations, its been even more spectacular with the options that i can have to play and enjoy after work and school. It's so convenient with its location and how central it is to get there. My only major flaw is the expense. its quiet expensive to buy drinks inside the location and rather go to the Co-op next door to get drinks as theyre cheaper and during these years and the rise of prices its just too much meaning that i visit less frequently. apart from that i would say its a joy everytime
22 de julho de 2026
Resposta da Tenpin - Leeds
Hi Theo, thank you for your wonderful 4-star review! We're so pleased to hear that you've enjoyed your many visits over the years and appreciate your kind words about our recent renovations and convenient location. We understand your concerns regarding the cost of drinks and appreciate your honest feedback. We hope to see you again soon! Best wishes - Rosie
Excellent lanes…
Visited in the morning in the school holidays. The lanes were great, staff helpful and friendly.
The only issue I have is the arcade games. I’ve visited before and had an issue with the machines taking money and it not registering. The same happened and whilst using the cash machine the money never appeared either- the manager however did sort this out but this seems to be an ongoing issue for them. Another family had the same issue whilst waiting for the money back.
29 de julho de 2026
Resposta da Tenpin - Leeds
Hello Rebecca,
Thank you for taking the time to rate Tenpin Leeds 4 stars. We're glad to hear you enjoyed the lanes and found our staff helpful and friendly. We sincerely apologize for the recurring issues with our arcade machines and the cash machine. We understand how frustrating this can be and appreciate you bringing it to our attention. We hope to welcome you back again soon for an even better visit. All the best ~ Laura
Resposta da Tenpin - Leeds
Hi Timileehin
We are pleased to hear that you had an awesome time on your recent visit. Thank you for the 5* rating, we appreciate it. Best wishes - Clare
Resposta da Tenpin - Leeds
Hey Louise, thank you so much for the 5* rating of Tenpin Leeds. We're thrilled to hear you had a great time and found the venue to be nice and clean and that the team were helpful. We look forward to welcoming you back again!
Take care,
Kirsty
Resposta da Tenpin - Leeds
Hello SS,
Thank you for taking the time to rate Tenpin Leeds 1 star. We are sorry to hear that you didn't recieve the 5 star customer service we wish to give all our customers. We hope that your next visit is a more enjoyable one.
All the best ~ Laura
No complaints! You should totally go!
So much fun! Loved the bowling, pool, and arcade games. The food was really yummy too!
22 de julho de 2026
Resposta da Tenpin - Leeds
Hello Katelyn,
Thank you for taking the time to rate Tenpin Leeds 5 stars. We're so pleased to hear you had so much fun and enjoyed the bowling, pool, arcade games, and especially the yummy food. We hope to see you again soon! All the best ~ Laura
Resposta da Tenpin - Leeds
Hello, thank you so much for the lovely 5* review of Tenpin Leeds! We are so pleased you had a great time, enjoyed the atmosphere and found our team lovely and we can't wait to see you again soon! Best wishes - Mel
New look
I was fascinated by the new look. It looks much more elegant. I'll be going there more often.
2 de julho de 2026
Resposta da Tenpin - Leeds
Hi Domenica, thank you for your 5* review of Tenpin Leeds! We are so glad to hear that you loved our new look! We can't wait to welcome you back again soon. Best wishes-Leila
Great experience
Great experience. Lola made it very good, with her clues and way of getting involved. Thoroughly enjoyed it! And we escaped with time to spare 🎉
1 de julho de 2026
Resposta da Tenpin - Leeds
Hi Amy, thank you so much for the excellent 5* review of Tenpin Leeds! We are really pleased to hear you had a great visit and will be sure to pass your feedback on. We hope to see you again soon! Best wishes, Jade
Great place & the staff were really…
Great place & the staff were really nice & polite can highly recommend
27 de junho de 2026
Resposta da Tenpin - Leeds
Hi Lisa, thank you for rating Tenpin Leeds 5*! We're thrilled to hear that you had a great experience and that you enjoyed the service from our team. We can't wait to see you back again soon! Best wishes, Jade
Nice lady organised the stair lift for…
Nice lady organised the stair lift for me, including the wheelchair.
1 de julho de 2026
Resposta da Tenpin - Leeds
Hi Kirsty, thank you for rating Tenpin Leeds 5*! It's great to hear that our team were able to help. We will pass your kind feedback on to our team, and we hope to see you back soon! Best wishes, Jade
We checked in which was OK
We checked in which was OK, got to our table , I had to ask the staff to clean it , it was very quiet so they was no reason for them to not clean the tables , glass was absolutely filthy print marks all over it , the toilets smelt , apart from that was OK
1 de julho de 2026
Resposta da Tenpin - Leeds
Hello Mrs Paula Hanson,
Thank you for taking the time to rate Tenpin Leeds 3 stars. We are very sorry to hear that the cleanliness of the table and the condition of the toilets were not up to our usual high standards. We will be sure to pass your feedback on to our management team for immediate improvements. We do hope that your next visit to our venue is the 5 star experience we wish to give all our customers. All the best ~ Laura
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