Ordered bowling for my kids 20% off food and drink had to pay full price drink gone flat wouldnt sort it out if you leave unatended e.g. see to kids or toliet you come back to empty table with no drin... Ver mais
A empresa respondeu
Localização
Alterar localizaçãoUnit 1, Harpurhey Shopping Centre, Rochdale Road, Harpurhey, Manchester, M9 4DH Harpurhey, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Had a bowling session and other games with my daughter and got drinks and snacks. Great place to enjoy some time with family. staff is fine. Understand work is work and watch others get fun is frustr... Ver mais
A empresa respondeu
Great to come to. Had a brilliant time with friends and fantastic offer for bowling! Lots of fun, very friendly and happy staff. Good location and easy parking that’s free when you put your registr... Ver mais
A empresa respondeu
The bowling space was good and we enjoyed our games and the staff were very supportive. The only downside is the food.
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.
Informações de contacto
Unit 1, Harpurhey Shopping Centre, Rochdale Road, Harpurhey, Manchester, M9 4DH, Harpurhey, Reino Unido
- 0333 034 6100
4,2
Bom
100 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
The bowling space was good and we…
The bowling space was good and we enjoyed our games and the staff were very supportive. The only downside is the food.
7 de setembro de 2026
Resposta da Tenpin - Manchester - Harpurhey
Hi Tope
Thank you for your 5-star review! We're so glad you enjoyed your games and found our staff supportive. We appreciate your feedback regarding the food and will pass it on for future improvements. We hope to see you again soon! Best wishes - Clare
Ordered bowling for my kids 20% off…
Ordered bowling for my kids 20% off food and drink had to pay full price drink gone flat wouldnt sort it out if you leave unatended e.g. see to kids or toliet you come back to empty table with no drinks staff taken it away the gaming arcade plays up takes money but doesnt allow you to play it if drink gone flat they wont sort it meaning your drinking a flat beer machine gives you 10p in a £1 staff wont open the till to change it there excuse there not allowed
4 de setembro de 2026
Opinião espontânea
Resposta da Tenpin - Manchester - Harpurhey
Hi Cassie, thank you for taking the time to share your feedback of Tenpin Harpurhey. We are truly sorry to hear about the issues you experienced with the discount, flat drink, items being cleared from your table, and the arcade games. We also regret the inconvenience with the change machine. Your comments are very important to us and will be shared with the team to address these concerns. If you would like to discuss this further, please could you send an email to customer.feedback@tenpin.co.uk with the subject 'Review-Harpurhey' for somebody to reach out to you regarding this. Best wishes-Leila
Pre ordered food to have with our game
Pre ordered food to have with our game. Got there, notified them, half hour later finished our game but was still waiting another 20 mins for the food, most of which was like warm and not very nice tbh. Somebody else had reserved our lane so we had to move with our food elsewhere. Not a great experience although one woman was amazing and sorted it for us, otherwise not sure food would have turned up atall
28 de agosto de 2026
Resposta da Tenpin - Manchester - Harpurhey
Hi Lisa, thank you for taking the time to leave a review of Tenpin Manchester - Harpurhey! We are very sorry to hear about the significant delays with your pre-ordered food and the inconvenience of having to move lanes. This is certainly not the experience we want for our guests, and we will address these issues internally to ensure future improvements! We do hope this will not stop your from visiting us again in the future and we hope to welcome you back again soon! Best wishes - Mel
Great staff
Great staff. Especially Tom, mea. Mia and tal. All very welcoming and lovely people. Couldn’t do more for us
26 de agosto de 2026
Resposta da Tenpin - Manchester - Harpurhey
Hi Jodie
Thank you for the wonderful 5-star review! We are so pleased to hear that our team provided such a welcoming and helpful experience for you. We appreciate your kind words and look forward to seeing you again soon! Best wishes - Clare
Soon as we walked in broken glass on…
Soon as we walked in broken glass on the floor next to the arcades where kids were running around, the customer service at the bar was shocking rude staff, trying to order drinks and they are just talking to each other the staff, never smiled once or nothing just pure rude, no wonder they had like 5-6 customer on a Friday night lol
26 de agosto de 2026
Resposta da Tenpin - Manchester - Harpurhey
Hi Mo, thank you for taking the time to leave a review of Tenpin Manchester Harpurhey! We are very sorry to hear about your recent experience with us and we will be certain to pass all of your feedback onto the relevant team so that improvements can be put in place! In the meantime, if you would like to discuss your visit further, please email us at customer.feedback@tenpin.co.uk with the subject as 'Review - Harpurhey' Best wishes - Mel
Really nice staff
Really nice staff , very helpful . Enjoyed our time and will
Visit again
26 de agosto de 2026
Resposta da Tenpin - Manchester - Harpurhey
Hello Gayle,
Thank you for taking the time to rate Tenpin Harpurhey 5 stars! We are so pleased to hear that you enjoyed your time with us and found our staff helpful. We look forward to welcoming you back again soon! All the best ~ Laura
Resposta da Tenpin - Manchester - Harpurhey
Hi Lawrenta
Thank you for your fantastic 5-star review! We are so happy to hear that you enjoyed your visit and experienced wonderful customer service. We hope to see you again soon! Best wishes - Clare
We booked a laser tag party
We booked a laser tag party
The place was extremely busy so we expected some wait time. the young lady that did the party with the 6 kids was amazing they had a brilliant time. Once the laser tag was over food and drink was served quickly
12 de agosto de 2026
Resposta da Tenpin - Manchester - Harpurhey
Hi Amanda, thank you for your 5* review of Tenpin Manchester-Harpurhey! It's wonderful to hear that one of our staff members made your recent birthday party experience so amazing, and that the service was fast and efficient. We look forward to welcoming you back again soon! Best wishes-Leila
The whole place was clean and looked…
The whole place was clean and looked well looked after, the staff was all very friendly help with all my questions.
20 de agosto de 2026
Resposta da Tenpin - Manchester - Harpurhey
Hi there, thank you for leaving a 5* review of Tenpin Manchester-Harpurhey! It's wonderful to hear how clean you found the venue and how friendly the staff were in assisting you with your enquiries. We look forward to welcoming you back again soon! Best wishes-Leila
Dry fries and the burger was super hot…
Dry fries and the burger was super hot almost lost my tongue. Staff acted a bit disinterested ( maybe they were having a long day).
12 de agosto de 2026
Resposta da Tenpin - Manchester - Harpurhey
Hi Ami, thank you for taking the time to review Tenpin Harpurhey! We're sorry to hear that there had been issues with your food order and the service, and we will ensure your feedback is passed on for future improvements to be made. We hope to see you again soon! Best wishes - Adelaide
Resposta da Tenpin - Manchester - Harpurhey
Hello Abeer,
Thank you for taking the time to rate Tenpin Harpurhey 5 stars.
We are delighted that you found the staff great and that the venue was nice. We hope to welcome you back again soon for another 5 star experience. All the best ~ Laura
Went as a last minute pressie for my…
Went as a last minute pressie for my daughters birthday, there were 5 of us. We recieved lovely service from david and Beth, even gave a big jar of sweeties for the birthday girl x.
11 de agosto de 2026
Resposta da Tenpin - Manchester - Harpurhey
Hello Claire,
Thank you for taking the time to rate Tenpin Harpurhey 5 stars. We are delighted to hear that you and your family had such a lovely time celebrating your daughter's birthday with us. It's fantastic to know that our team members provided excellent service and made the occasion extra special. We hope to welcome you all back again soon! All the best ~ Laura
Always a good time at this place with…
Always a good time at this place with my son
6 de agosto de 2026
Resposta da Tenpin - Manchester - Harpurhey
Hi Rob, thank you for your wonderful 5-star rating of Tenpin Manchester Harpurhey! We are so happy to hear that you and your son always have a good time with us and we look forward to your next visit! Best wishes - Mel
Harperhey tenpin
I had a great time with my friends bowling and the staff were super friendly and made sure we had drinks and everything the whole way through.
4 de agosto de 2026
Resposta da Tenpin - Manchester - Harpurhey
Hi Brooke
Thank you for your fantastic 5-star review! We are so pleased to hear you had a great time bowling with your friends and that our staff were friendly and attentive throughout your visit. We hope to see you again soon! Best wishes - Clare
Great staff
Daughters 10th birthday party she had an amazing time with her friends
6 de agosto de 2026
Resposta da Tenpin - Manchester - Harpurhey
Hi, thank you for the lovely 5* rating of Tenpin Manchester Harpurhey. We're so pleased to hear that your daughter had a great time spent with friends for her 10th birthday! We hope to see you again for another fun time!
Take care,
Kirsty
First time visiting with my grandsons
First time visiting with my grandchildren it was lovely, the staff go above and beyond, Manal was so nice with my grandsons went above and beyond, also another lad was fantastic but I didn't get his name, my grandsons are 9 and 5 and they even mentioned to me how nice the staff were, I will definitely visit again and recommend to my friends.
2 de agosto de 2026
Resposta da Tenpin - Manchester - Harpurhey
Hello
Thank you for your wonderful review! We are so pleased to hear that you and your grandsons had such a lovely first visit. It's fantastic to know that our team went above and beyond to make your experience enjoyable, and we're especially happy that your grandsons noticed how nice everyone was. We look forward to welcoming you and your friends back again soon! Best wishes - Clare
Came for pre booked primary school…
Came for pre booked primary school outing and had a great time, only concern was abit of a wait for food and drinks other then that was a great time had by all
22 de julho de 2026
Resposta da Tenpin - Manchester - Harpurhey
Hi Kandi, thank you so much for the wonderful 4* review of Tenpin Manchester Harphurhey! We are so pleased you all had a great time! We take on board all of your feedback which we will be sure to pass onto the team and we hope to welcome you all back again soon! Best wishes - Mel
It was very fun.
29 de julho de 2026
Resposta da Tenpin - Manchester - Harpurhey
Hello Katelyn,
Thank you for taking the time to rate Tenpin Manchester Harpurhey 4 stars. We are delighted to hear that you had fun at our venue and we look forward to welcoming you back again soon.
All the best ~ Laura
Resposta da Tenpin - Manchester - Harpurhey
Hi Tony, thank you for the fabulous 5* review of Tenpin Harpurhey! We are so pleased to hear that your booking process was easy and that our staff provided you with great service and we can't wait to see you again soon! Best wishes - Mel
Resposta da Tenpin - Manchester - Harpurhey
Hi Ehi
Thank you for your wonderful 5-star review! We are so pleased to hear that you enjoyed both the service and the atmosphere during your visit. We hope to see you again soon for another great experience. Best wishes - Clare
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.